Spok Reviews & Product Details

Spok delivers seamless communication integration, empowering organizations to streamline collaboration and enhance productivity. With its reliable messaging system, robust security measures, and scalable solutions, Spok provides a comprehensive platform that meets the diverse communication needs of businesses. Its customization options and responsive support further contribute to a positive user experience. Review collected by and hosted on G2.com.

While Spok offers many benefits, there are a few potential disadvantages to consider: limited compatibility with certain legacy systems, a learning curve for new users adapting to the platform's features, and the possibility of occasional technical glitches that may impact communication reliability. However, it's worth noting that Spok continuously works to address these concerns and improve the overall user experience. Review collected by and hosted on G2.com.

How broad it is and how it helps with collaboration Review collected by and hosted on G2.com.

I can't say that I dislike anything but if I had to it is that it cannot be used everywhere Review collected by and hosted on G2.com.

streamline communication within the healthcare organisations, improve response times of healthcare professionals, friendly interface. Review collected by and hosted on G2.com.

Technical difficulties within the software, issues with other integration systems, and expensive pricing structure. Review collected by and hosted on G2.com.

I like that I can avoid the awkwardness of asking for another provider's phone number. I can also avoid giving my own number to people who don't really need it other than asking 1-2 questions. The app is customizable to allow for the right amount of alerts for emergencies and subtleness for simple questions. It helps to improve patient care by aligning teams and communications between staff. I also enjoy that I can remove notifications, turn it on "away" mode, and keep my sanity when I am not on call. Review collected by and hosted on G2.com.

I dislike that there is a character limit with your messages. Sometimes I wish I could write more, but I also understand that it is designed to replace pagers, which have even more limited space for messages. It is adequate to get the point across and initiate communication if necessary. I just wish you had the option between sending a page vs. sending a message. That would be helpful for managing situations remotely instead of having to make an appearance. Review collected by and hosted on G2.com.

The best part of Spok is how easy it is to use and implement, and how the patients are seen much faster because physicians communicated with them faster. Therefore, labs are done quicker, etc. Review collected by and hosted on G2.com.

Spok can sometimes lag and get behind, which I know is frustrating to some physicians when they need to know a patient answer immediately. Review collected by and hosted on G2.com.

I like that I don't have to carry a physical pager, and that I can add different pagers to my account. I like that there are different ring tones you can choose for different pages. It is simple to use and it is reliable. Review collected by and hosted on G2.com.

The software is slow and sometimes shuts down. It is annoying that I can't take a new pager via the app, I need to call the Hospital Operator to transfer a pager. I would appreciate it if I could text more easily via Spok, but you can't text someone with a ghost pager. I also dislike that every number is de-identified, and I can't automatically see who is paging me (and that person doesn't necessarily see who I am when I page them. It would be better if you could set up a profile so your contact information is automatically included with pages. Review collected by and hosted on G2.com.

Decent mobile platform. Improved with recent upgrade. Works well on iOS devices. Review collected by and hosted on G2.com.

Still not as intuitive as many messaging apps (such as WhatsApp or even apple iMessage). Interface clunky at times on mobile app. Web console is adequate but not mind blowing. Review collected by and hosted on G2.com.

This is secure messaging for internal & external contacts. Very vital for continued care. Review collected by and hosted on G2.com.

Unfortunately not the best for record keeping on Zebra phone devices. Review collected by and hosted on G2.com.

The easiest to use of the app. It helps our physicians communicate in a timely manner Review collected by and hosted on G2.com.

Hard to tell who is sending messages and who it is for when you are in large spok groups. Review collected by and hosted on G2.com.

a very big fan. will defo recommend. users are able to be more productive and it helps clinical teams. Review collected by and hosted on G2.com.

needs more development. more organisations need to start using this to be able add more functionality. Review collected by and hosted on G2.com.