I like that the application is quick to respond, meaning it opens immediately, even after my PC is just connected to Wifi/booted up. There is no lag, delay, or freezing I've experienced. Review collected by and hosted on G2.com.
No complaints. This is not a daily used application for me, only when I work remote Review collected by and hosted on G2.com.
They have exceptional customer service for their products. I have used their online help as well and everyone is always informatve and helpful with the products and services. Review collected by and hosted on G2.com.
Verizon is expensive. Not within a lot of peoples budgets. Review collected by and hosted on G2.com.
This product is ok, but runs slowly and is pricey for what you get Review collected by and hosted on G2.com.
This company is known for abusing workers' rights, union busting and generally being icky to its workforce. Not worth it. Review collected by and hosted on G2.com.
When the interface is working, its easy to use. But it is not often working. Review collected by and hosted on G2.com.
Lack of transparency between platforms, Verizon's persistent union busting and poor treatment of workers, as well as poor customer service Review collected by and hosted on G2.com.
Reliability is the quality of being trustworthy or performing consistently well. Review collected by and hosted on G2.com.
Can be advanced/complicated. With the complex software being from Verizon, I could partly understand that. Review collected by and hosted on G2.com.
The fact that this software is developed by a mobile carrier makes it easy for use on a smart phone. People typically spend more time on their smart phones and hence, this is a convenient feature to use. While browsing websites, it is easy to integrate passwords in the software and keep it all organized. As long as the company keeps using Verizon services, this is a great app (since in addition to the fast Verizon network, this is a great service app to have). Review collected by and hosted on G2.com.
The interface is not very friendly. It is easy to add passwords, but to edit, remove or customize preferences is not very straight-forward. At some point, it becomes annoying that the software asks for remembering passwords. It would be more beneficial to allow the user to make the choice of whether he or she would like to save passwords or not. Another big disadvantage is that the service is tied to Verizon. If I switch from Verizon to another phone carrier service, I am not sure how reliable is it to use the software on another carrier's network or phone device. Review collected by and hosted on G2.com.
They do provide a support system for you to use in case of emergencies, however this is the only piece I would consider when looking at its positives. Review collected by and hosted on G2.com.
The long wait time when the customer is in an emergency has created many employees stress and anxiety as the issues they have been calling about have been serious, need-to-know now issues. Review collected by and hosted on G2.com.