# Zenzap Reviews **Vendor:** Zenzap **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.6/5.0 **Total Reviews:** 86 ## About Zenzap Zenzap is a professional work chat app that helps you separate work from personal life by providing a secure, organized space for team communication. It’s built for companies that want the speed and simplicity of text messaging but need the structure, security, and control required for a business. Instead of mixing important updates with personal texts or getting lost in complicated software, Zenzap offers a straightforward way to keep teams connected and aligned. Zenzap lets you create specific group chats for different topics, projects, or locations, ensuring that information is always easy to find and that conversations stay organized. Zenzap also bridges the gap between talking and action; users can turn a message into a task instantly, within the chat. To prevent burnout, Zenzap offers working hours settings, that let you automatically pause notifications when an employee is off the clock. You need your work chat app to protect company data and be GDPR compliant. Unlike personal chat apps, where contacts, chat history, and files live on an employee's personal phone, Zenzap keeps all data in the business's control. Admins can add or remove staff in a single click, ensuring they don’t take data with them when they leave the company. Additionally, Zenzap streamlines daily operations by integrating with the tools you already use, preventing the need to switch between different apps just to stay updated on statuses, updates, and events. If you’re looking for a team chat app, you will find that Zenzap removes the noise of email and the risk of texting. It is a solution for managers who want to lead with clarity and teams who want to communicate without barriers. Key features and value propositions include: - Organized Work Chat: Conversations are organized into dedicated topics, replacing messy large group texts so teams can actually find what they need. - Business-Grade Security: The platform ensures that all chat history, files, and contact lists belong to the company, not the employee. - Respect for Personal Time: Stop notifications when the workday ends, helping staff switch off and maintain a healthy work-life balance. - Tasks within Chat: Users can turn messages into to-dos directly within the chat, keeping the team accountable and ensuring nothing slips through the cracks. - System Integrations: Connects with other tools to get automated updates right in the team chat, keeping workflows smooth. ## Zenzap Pros & Cons **What users like:** - Users love the **ease of use** of Zenzap, enhancing communication and organization effortlessly for all employees. (33 reviews) - Users appreciate the **task management and tracking features** of ZenZap, enhancing teamwork and productivity effectively. (24 reviews) - Users appreciate the **effective communication features** of Zenzap, making collaboration seamless and user-friendly across projects. (18 reviews) - Users appreciate the **effective organization tools** in Zenzap, streamlining business operations and improving management efficiency. (14 reviews) - Users enjoy the **clean and simple interface** of Zenzap, allowing for focused and efficient communication. (14 reviews) - Team Collaboration (12 reviews) - Users love the **clean and intuitive user interface** of Zenzap, making communication seamless and enjoyable. (12 reviews) - Intuitive (11 reviews) - Users appreciate the **intuitive messaging features** of Zenzap, which enhance communication and streamline group interactions effectively. (11 reviews) - Customer Support (10 reviews) **What users dislike:** - Users express a desire for **missing features** like reminders and search functions, hindering task management and communication. (13 reviews) - Users note **organizational issues** such as unresponsive support and inconsistent notifications, impacting their overall experience. (5 reviews) - Users face significant **connectivity issues** with Zenzap, including service interruptions and delayed message delivery that hinder communication. (4 reviews) - Users find the **notification system overly disruptive** , along with awkward file management and lack of a search function. (4 reviews) - Users find the **navigation cumbersome** , especially when trying to delete media or search through conversations. (4 reviews) - Users experience occasional **software glitches** , including crashes and delayed message delivery across devices. (4 reviews) - Users report experiencing occasional **crashes and bugs** with Zenzap, affecting usability but generally manageable. (3 reviews) - Users find it frustrating that **deletion issues** complicate chat interactions and file management on Zenzap. (3 reviews) - Overwhelming Features (3 reviews) - Users express frustration over **account limitations** , such as inability to manage multiple accounts and privacy concerns. (2 reviews) ## Zenzap Reviews ### 1. Seamless Team Communication with Clear To‑Do Lists That Boost Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Imperial A. | Curriculum Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Zenzap?** It connects staff seamlessly, supports text, images, videos, links and files, strengthens communication, and offers clear to‑do lists that boost productivity. **What do you dislike about Zenzap?** Folders are personal only, so they don’t sync or share across the team. **What problems is Zenzap solving and how is that benefiting you?** Zenzap streamlines our internal communication by keeping team discussions organised and clearly separated from personal messaging. It also supports HR by making it easy to collect and store staff contact information, such as phone numbers and emails. The platform maintains a reliable record of all conversations, which helps with transparency and follow‑up. Its to‑do list features ensure tasks stay on track and that everyone is aligned on priorities. **Official Response from Michal Voliovitch:** > Thank you so much for your review- we really appreciate you taking the time to share your experience! We’re glad to hear that Zenzap is helping your team stay connected and productive, especially with seamless communication and built-in to-dos. That’s exactly what we aim to deliver. Regarding folders, thank you for calling that out. We understand how valuable shared organization can be for teams, and this is something we’re actively exploring. Your feedback is incredibly helpful as we continue to improve the product. Thanks again for your feedback, we truly appreciate it! ### 2. Fosters Team Community and Connection Instantly **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa “T-Bird” G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** We have been truly impressed by the sense of community that Zenzap has fostered within our team. The effect was almost immediate—our staff began interacting more, offering each other advice, sharing tips, and expressing appreciation. It has made a noticeable difference in how we connect and support one another. **What do you dislike about Zenzap?** There’s very little I dislike about Zenzap, but I do wish it offered a few basic text formatting options, such as bold and italics. Additionally, having the ability to pin posts within chats would be extremely useful, especially for highlighting important topics in our more active conversations. **What problems is Zenzap solving and how is that benefiting you?** Since we introduced the “Subs” chat, it has become much easier to identify when we need substitutes and fill those needs for our hosts. The team practically handles the process for us, which has been a huge help. As a result, our scheduler now has more time to focus on other tasks, which is a tremendous benefit. ### 3. Effortless Team Communication and Collaboration with Zenzap **Rating:** 4.0/5.0 stars **Reviewed by:** Vince F. | Head of Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** We moved our entire internal comms over to Zenzap from Whatsapp and haven’t looked back. The ability to combine real-time chat with task management, file sharing, and topic-based threads has made a huge difference to how our team communicates — especially across multiple countries. What stands out most is how easy it is to get started. The interface is clean and intuitive, even for less tech-savvy staff. Features like shared file tabs, structured group chats, and the built-in to-do functionality make it feel like a smart mix of WhatsApp, Slack, and Trello in one. We use it daily across departments — from sales and cast coordination to live show night support — and being able to separate chats by topic has genuinely reduced noise and improved response times. **What do you dislike about Zenzap?** The only reason it’s not a 10 is the support side. We’ve experienced a couple of service interruptions recently with no proactive communication, and emails to support often go unanswered. It’s the one area that needs improvement — especially for business users relying on the platform daily. **What problems is Zenzap solving and how is that benefiting you?** Zenzap is solving our biggest internal communications challenges: scattered messages, missed updates, and zero visibility on follow-ups. Previously, we relied heavily on WhatsApp group chats, which quickly became noisy, unstructured, and hard to manage — especially across multiple locations and teams. ### 4. Promising Features, But Reliability Issues Forced Us Back to WhatsApp **Rating:** 1.5/5.0 stars **Reviewed by:** Stefanie C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** The ideas Zenzap has are great. I was particularly keen on being able to set my notification hours as I have issues with my team messaging me at all hours meaning I can never switch off from work. Support was always on hand to try to help resolve issues quickly. **What do you dislike about Zenzap?** We had to give up using Zenzap as some of our team has older mobiles that wouldn’t update to a recent enough iOS version to install it. We had huge issues with messages being stuck in sending mode and never coming through so it caused a lot of communication breakdowns. Team members had been extremely reluctant to move over from WhatsApp and it took a lot of work to convince them, only to find the platform glitchy and look rather silly when we had to revert back to WhatsApp because of the constant issues. The ideas behind the app are good and we’d consider it again if the issues were resolved in future but for now we need a fully functional group chat. **What problems is Zenzap solving and how is that benefiting you?** If it worked properly the ability to choose notification hours would have been great **Official Response from Michal Voliovitch:** > Dear Stefanie, Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you experienced. We understand how disruptive message delivery issues can be. We’ve released a new version of Zenzap that ensures reliability, message delivery, speed, and overall performance. We’ve also expanded device compatibility to better support teams with older devices. We truly appreciate your positive comments about our ideas and support team, and we’d be happy to show you the latest version if you’d be open to taking another look. Your feedback has directly helped us improve the product. Thank you again for considering Zenzap, and we hope to have the opportunity to earn your trust in the future. Best regards, The Zenzap Team ### 5. ZenZap: The Ultimate Solution for Organized, Secure Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda N. | Wellness/Tanning Salon Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Zenzap?** ⭐️⭐️⭐️⭐️⭐️ ZenZap has been an absolute saving grace for our small business. It’s taken all of our internal communication, intellectual property, protocols, policies and scheduling—and put it in one secure, organized place. The ability to create specific chat spaces for events, policies, procedures, and day-to-day team communication keeps everything streamlined and easy to revisit. Nothing gets lost anymore, and everyone stays aligned without the constant back-and-forth. One of the biggest highlights has been the support. Shelly has been incredible—always right there with me whenever I have questions about features or need help setting something up. Her responsiveness and knowledge make the experience feel even more seamless. Switching to ZenZap has genuinely been one of the best business decisions we’ve made. If you want clarity, organization, and safe internal communication that actually works in your big or small business, ZenZap is it! 💯 **What do you dislike about Zenzap?** Would be great to have the option of a larger font or better contrast for us business owners ages 40+ haha **What problems is Zenzap solving and how is that benefiting you?** Zenzap has been fantastic for helping me keep all of our business communications in one place and well organized. It really streamlines everything. ### 6. Effortless Communication for All Skill Levels **Rating:** 5.0/5.0 stars **Reviewed by:** Eva G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** How easy and intuitive it is for people that are not yet used to professional tools for communication. The fact that zenzap uses terminology that is readily understood by everyone, even my 70 year old boss, makes things extremely easy. It helps our team, which spans over 8-hour time zone, and different digital backgrounds, have all the work communications in one place and easily available asynchronously. I also love that the basic plan for a small team like ours is totally free. **What do you dislike about Zenzap?** I would like to have direct videocalls implemented in the system, instead of being based off thrid-party apps like Google Meet or Microsoft Teams. **What problems is Zenzap solving and how is that benefiting you?** Gather all communications in an organized manner for a non-colocalized team of colleagues, who also happen to be differently familiar with professional communication tools. ### 7. Great Team Visibility and Media Storage, but File Management Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Alister H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Zenzap?** I like the overall visibilty as a manager to see what is going on and be able to help out in situations where onsite personnel are asking questions to the group and I can have office based personnel overviewing, that have the ability to offer feedback from an office. Also like the storage of media that can be looked back over even by newly added members to chats. The other good thing is to be able to remove people from chats when they are no longer working on projects, which helps keep them focused on the projects they are working on. **What do you dislike about Zenzap?** The removal of files is awkward when it comes to updating them. You currently have to locate the original message with the file attached and then delete it. Unable to rename files in the system is a shame but I'm sure the way the zenzap team work new processes come along after ideas are put forward by the users. **What problems is Zenzap solving and how is that benefiting you?** I use this for discussing projects and keeping track of stock, which has been quite helpful. The social interaction at work is positive, and overall, it supports effective business communication. ### 8. Effortless Onboarding and Secure Group Management **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** Onboarding is so much easier than other apps, such as Whatsapp. Combined with the safety of revoking chat access to people who leave the group, theae 2 features alone make it a standout platform. Add to that the file storage, the ability to set custom hours, the many different chat spaces - an awesome app. **What do you dislike about Zenzap?** Sometimes navigation is a bit cumbersome - for example deleting media from the app. **What problems is Zenzap solving and how is that benefiting you?** I run a community grouo with many different sub groups. Being able to sign up to just the groups that interest me is saving me from notification nightmares! ### 9. Effortless to Use and a Hit with the Team **Rating:** 5.0/5.0 stars **Reviewed by:** Hafeez O. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** It's extremely easy to use, and my team member was very pleased with it once they were onboarded. **What do you dislike about Zenzap?** The only problem I’m experiencing right now is that, on occasion, the audio simply vanishes and isn’t sent after I finish recording it. I’m not sure whether this is due to a software glitch or an issue with my device. **What problems is Zenzap solving and how is that benefiting you?** This platform enables my team and me to communicate without the usual distractions found in traditional chat apps. It also gives us the ability to organize groups hierarchically and control access to various information and collaborative spaces. ### 10. Great Interface, But Notification Overload Needs Fixing **Rating:** 2.5/5.0 stars **Reviewed by:** Sam R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** What stood out most was how intuitive it felt from the very first use. The interface is clean, well-designed and makes collaboration straightforward. It strikes a nice balance between being feature-rich and still feeling simple to navigate. **What do you dislike about Zenzap?** The notification system is the biggest drawback. Because alerts are tied to individual checklist items rather than the checklist as a whole, everyone ends up getting notified about every tiny update. It can quickly become noisy and distracting, especially in shared lists. **What problems is Zenzap solving and how is that benefiting you?** It helps keep shared tasks organised in one place, so nothing gets lost in messages or emails. Checklists make collaboration clearer and ensure everyone can see progress at a glance. That reduces back-and-forth and keeps group work moving smoothly, which is especially handy when coordinating multiple small actions. **Official Response from Michal Voliovitch:** > Thank you so much for the thoughtful and positive feedback. We’re really glad to hear that Zenzap felt intuitive from the very first use and that the balance between simplicity and powerful features stood out to you. Regarding notifications, we appreciate you calling this out. Currently, updates are tied to individual to-dos items because many users want full visibility when something changes such as task details, deadlines, or ownership, especially in collaborative environments. These updates appear only within the relevant chat or group where the task was created, not across unrelated conversations. That said, we completely understand how this can feel noisy for teams that prefer fewer interruptions. Because different users have different preferences, we’re actively working on improvements that would allow changes to be viewed in a more centralized or customizable way, giving users greater control over how and when they’re notified. Your feedback is incredibly valuable to us: it’s exactly what helps us continue to improve Zenzap and make it better for everyone. Thanks again for taking the time to share your experience. ### 11. Very useful and easy to use for daily work tasks **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Zenzap?** Zenzap has a clean and user-friendly interface that makes daily communication and task management very efficient. As an employee, I find it incredibly useful for keeping track of updates, collaborating with teammates, and organizing work without confusion. It’s fast, responsive, and integrates well with other tools we use. **What do you dislike about Zenzap?** I would like an easier way to download content that people have posted on Zenzap, especially when using the mobile app. Right now, it takes a few extra steps or isn’t very clear, which can slow down workflow when you're trying to access shared files quickly on the go. **What problems is Zenzap solving and how is that benefiting you?** Zenzap helps simplify daily communication and makes it easier to collaborate with my team in real time. It reduces the need for long email threads and helps keep tasks organized in one place. The quick access to shared content and updates saves time and improves overall productivity during the workday. ### 12. Effortless Navigation and Organized Group Chats **Rating:** 5.0/5.0 stars **Reviewed by:** ashton m. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Zenzap?** I really appreciate how simple it is to navigate, and I also like that you can create private chats with other coworkers. It's great to have the option to set up different group chats with colleagues, which makes staying organized much easier. **What do you dislike about Zenzap?** I would really like to see a FaceTime feature that allows coworkers to connect with each other. I think this addition would be very helpful. **What problems is Zenzap solving and how is that benefiting you?** This tool makes it easy for me to communicate with my coworkers even when we aren't in the same place. ### 13. Easy Group Creation for Better Organization **Rating:** 5.0/5.0 stars **Reviewed by:** emily s. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Zenzap?** Being able to create different groups of people **What do you dislike about Zenzap?** Having to install on everyone's desktop, and having to have it bookmarked not a program you can just install on the desktop **What problems is Zenzap solving and how is that benefiting you?** Communication, it is easy to show pictures and communicate with others ### 14. Zenzap: Feature-Rich, Affordable Alternative to WhatsApp for Work **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Zenzap?** Zenzap is a a great alternative to using Whatsapp at work. It has extra features like To'dos and central file sharing that we've found really useful. Its also resonably priced compared to other platforms. It has been an easy integration and the team have been great. **What do you dislike about Zenzap?** It would be great to link with our rota app, but i'm told this intergation is coming start fo next year. **What problems is Zenzap solving and how is that benefiting you?** Communication between team memebers. Task management and tracking ### 15. Empowers Team Efficiency with Comprehensive Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Zenzap?** I believe that ZenZap has all of the features and opportunities that could make our team more efficient and cohesive. **What do you dislike about Zenzap?** The challenge I believe is not with ZenZap but with people being afraid to switch, try a different platform or having to pay for a service when they get Group me for free. **What problems is Zenzap solving and how is that benefiting you?** ZenZap can help us provide a safe and secure communications platform for our church security team. I can have groups within groups to reach to other campuses or send messages to all campuses at one time. **Official Response from Michal Voliovitch:** > Thank you so much for taking the time to share this thoughtful review - we really appreciate it. You’re absolutely right that the biggest challenge is often not the platform itself, but the hesitation people feel when switching tools or trying something new. That’s exactly why we built Zenzap to be intuitive, familiar, and easy to adopt from day one. Our goal is to make the transition feel simple and not intimidating, so teams can move over confidently and without friction. We’re especially glad to hear Zenzap is helping your church security team communicate securely and stay connected across campuses. The ability to create structured groups, reach the right people at the right time, and keep communication safe is core to what we aim to deliver. Thank you again for the feedback and for trusting Zenzap with such an important use case. ### 16. User friendly app - helpful for maintenance works **Rating:** 4.0/5.0 stars **Reviewed by:** Katrina K. | Buildings Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zenzap?** I like that you can upload images onto the chat so as to provide helpful visuals for everyone in the group. Also being able to set dates and times is very useful. I like when jobs are complete, they are clearly crossed off from the to-do list. Great that it’s also a mobile app! **What do you dislike about Zenzap?** When you make a change to an already logged job, it doesn’t edit the original note, it creates a long list of what changes were made, which clogs up the chat section so info seems a little confusing and may get lost at times **What problems is Zenzap solving and how is that benefiting you?** Having a clear, definitive list of what needs to be actioned. Allocating certain jobs to specific people and ensuring clients expectations are met ### 17. Great Employee Management with Outstanding Product Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tom B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** Ease of managing my employees communication groups, who can see what and on/off boarding. **What do you dislike about Zenzap?** That it is still going through a journey to be able to maximise its own service. But the team are amazing and driven to create the best platform and working hard on it all the time **What problems is Zenzap solving and how is that benefiting you?** Communication speed, reliability of messages/reactions/files getting to their intended targets ### 18. Gives us key functions but not as intuitive as other platforms. **Rating:** 3.5/5.0 stars **Reviewed by:** Matt L. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Zenzap?** Zenzap gives us better functionality vs WhatsApp. We are still learning our way with it but the key elements are there and they are important. **What do you dislike about Zenzap?** We have had difficulties onboarding, especially with Android users. **What problems is Zenzap solving and how is that benefiting you?** Zenzap is giving us the ability to control the media on our group chats and control who has access to it. **Official Response from Michal Voliovitch:** > Thank you for sharing your feedback. We really appreciate it. We’re glad to hear that Zenzap is already providing key functionality for your team, especially around media control and managing access. We’re sorry to hear that onboarding hasn’t been as smooth as it should be. This is valuable feedback for us, and we know that first impressions and early guidance make a big difference when adopting a new platform. Someone from our team would be more than happy to assist with onboarding, walk you through best practices, or answer any questions your team may have. We want to make sure you’re getting the most out of Zenzap as quickly and comfortably as possible. Thanks again for taking the time to review Zenzap. Feedback like this helps us improve and deliver a better experience for all our users. ### 19. Can Zenzap Help Calm the Chaos of a Busy Pharmacy? **Rating:** 4.5/5.0 stars **Reviewed by:** Ali S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zenzap?** What we like best about Zenzap is how it combines ease of use with features that genuinely support secure, professional communication — essential in our field. It’s more secure than WhatsApp, which is a key priority for us. We also appreciate the flexibility in managing users, the ability to attach tasks and files directly in chats, and the friendly, responsive support team. It’s simple, streamlined, and fits naturally into our workflow. **What do you dislike about Zenzap?** There aren’t many dislikes, but a few features we’d love to see are still in development — such as repeatable tasks and more advanced organisational roles (like super admin, admin, manager tiers). These additions would really enhance team structure and task overview. That said, we appreciate that the team is actively working on improvements and is always open to feedback. **What problems is Zenzap solving and how is that benefiting you?** Zenzap has helped us streamline communication across the team, especially when speed matters. Whether it's chasing up customer service queries, managing product orders, or keeping projects on track with deadlines, it makes everything faster and more efficient. It's also been a great tool for encouragement and team morale — we use it to check in on staff who are off or going through something, helping us stay connected and supportive in a way that’s quick but still personal. ### 20. Clean Interface and Helpful To-Do Features for Team Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** A clean design/interface for team chat and communication. The "to-do's" and lists are a helpful feature to keep tasks and needs moving forward and ensure completion. **What do you dislike about Zenzap?** No dislikes so far. Just starting with the app for a few weeks and getting everything set-up. **What problems is Zenzap solving and how is that benefiting you?** Centralizing communication and ensuring those small daily to-do's are accomplished. ### 21. Convenient Scheduling, But Lacks Chat Search **Rating:** 3.0/5.0 stars **Reviewed by:** Harry S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** I appreciate being able to set specific on and off times. This feature makes the product much more convenient for my needs. **What do you dislike about Zenzap?** I find it frustrating that I can't search through my chats to locate anything. This makes it difficult to find specific information or past conversations when I need them. **What problems is Zenzap solving and how is that benefiting you?** Team communication ### 22. All-in-One Communication with Impressive Features **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony B. | Mission USA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** It is a great way to communicate with your work. I like the fact that everything is there and it has many features! **What do you dislike about Zenzap?** The app is a little crowded. It could use a good redesign. A lot of features, but it is crowded. **What problems is Zenzap solving and how is that benefiting you?** ZenZap is great for communicating with your team. ### 23. Clunky with Android users **Rating:** 2.0/5.0 stars **Reviewed by:** Cristina P. | Club Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Zenzap?** I enjoy being able to have different tabs about different conversations that our team has **What do you dislike about Zenzap?** Notifications are clunky when some of the users are andriods. Some times I get notifications from those on Andriods, some times I do not **What problems is Zenzap solving and how is that benefiting you?** We have several groups in our team that need to be in touch on different topics. I like that we are able to have multiple conversations at the same time and cross over easily / identify easily what thread to jump to. **Official Response from Michal Voliovitch:** > Hey Cristina, Thank you for taking the time to share your feedback. We love reading that Zenzap is helping you enjoy and organize your team conversations more easily. We sincerely apologize for the inconsistent notification experience with Android users. We understand how frustrating it is when you can't rely on notifications to stay connected with your team members. We've released an updated version of Zenzap that specifically addresses notification reliability across different platforms, including Android compatibility. We've worked to ensure consistent message delivery and notifications regardless of which device your team members are using. We'd love the opportunity to show you these improvements if you're open to trying the latest version. Your feedback about the Android notification issues has been invaluable in helping us identify and resolve this problem. Thank you again for your patience and for helping us make Zenzap better for all users. The Zenzap Team ### 24. Streamlined Messaging With Room to Grow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Zenzap?** The interface is clean, simple, and efficient. It lets me focus on the conversation instead of the technology behind it. **What do you dislike about Zenzap?** It would be helpful if users had the option to delete messages for better control and privacy. **What problems is Zenzap solving and how is that benefiting you?** An all‑in‑one platform for chat and to‑do lists would be incredibly helpful. ### 25. Stress- free and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria C. | Area instructor/manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Zenzap?** At the end of the work days you can set the messages to an out of office mode, in this you won’t get notified unless it is a directed message to you. As someone who finds it hard to switch off from work I feel this feature is a great way to allow stress free time away from work. **What do you dislike about Zenzap?** Zenzap can sometimes be quite slow to load files and messages which can be quite annoying at times but it soon catches up! **What problems is Zenzap solving and how is that benefiting you?** Zenzap allowed you and others to assign eachother tasks with a due date withing conversations which makes task managing and delegating to the team easier. ### 26. Effortless Communication and Task Management for Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** Easy to use, makes it better for all employees to communicate, shows read status, can make to-do list and check off when done. nice its on an app for easy access. **What do you dislike about Zenzap?** would like feature to send reminder or ping notification for to-do tasks. Would be better if had a search function to look through conversations **What problems is Zenzap solving and how is that benefiting you?** Better communication with the team, easier to keep everyone in the loop when needed. More privacy between communication with employees ### 27. User-Friendly Interface That Streamlines Task Management **Rating:** 5.0/5.0 stars **Reviewed by:** David E. | Resident Medical Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** The interface is user-friendly, which makes it simple to organize my workflow and keep track of tasks. Following up on what needs to be done is straightforward thanks to the intuitive design. **What do you dislike about Zenzap?** At the moment, I can't find any faults with the app or its usability. **What problems is Zenzap solving and how is that benefiting you?** I find it easy to schedule meetings, assign tasks, and follow up for feedback. The process is straightforward and efficient. ### 28. Amazing software worth downloading **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Zenzap?** How useful it is compared to WhatsApp for our work guys ! Wouldn’t be without it **What do you dislike about Zenzap?** Nothing it’s amazing well worth downloading **What problems is Zenzap solving and how is that benefiting you?** Keeping our work chats purely professional not like whatsapp ### 29. Extremely Easy to Use and Incredibly Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Emma H. | tanning specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Zenzap?** it’s extremely easy to use and very helpful **What do you dislike about Zenzap?** they layout can be a little confusing at times **What problems is Zenzap solving and how is that benefiting you?** the manageability and groups with video chats ### 30. Exceptional Value and Support with Zenzap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** I've collaborated with Joshua Phillips this year, who walked me through the benefits of Zenzap and convenience of how it delivers value for businesses. **What do you dislike about Zenzap?** Literally nothing spotted yet. App is operating really well on my business phone **What problems is Zenzap solving and how is that benefiting you?** Zenzap solves messy, scattered team communication by keeping chats, tasks, and files in one organised, secure workspace, giving businesses clearer workflows, faster coordination, and fewer things slipping through the cracks. I work with Joshua as a referral partner, aiming to pass larger business that show genuine interest in implementing Zenzap into their day-to-day. ### 31. Great way to communicate at work and organise projects. **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zenzap?** I like how easy it is to start conversations in the app and appoint tasks based on the messages you have sent to each other. **What do you dislike about Zenzap?** If conversations move fast it can be difficult to refer to old comments. **What problems is Zenzap solving and how is that benefiting you?** I use it for accountability purposes - as soon as something is mentioned in a project I'm working on that I can contribute to, I make a task that everyone can see and set a deadline for myself. ### 32. Streamlined, Secure, and Simple – The Perfect Work Chat Solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Jonny R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Zenzap?** Zenzap has been great for the business - keeping work chats simple, organised, and focused. The ability to structure conversations by topic makes it easy to find information without endless scrolling, and the built-in to-do lists helps keep tasks (and me) on track - without needing extra tools. It's super efficient - avoids the bloat of other platforms and helps to keep communication streamlined. The ability to manage individual and group messaging, calendars, and meeting invites in one place makes it a central hub and all the customise ations allow me to minimise distractions! Lastlye - it's the high-level security that gives me confidence in handling sensitive business information, which has always been an area of concern! **What do you dislike about Zenzap?** Nothing currently, it's an incredibly efficient tool! **What problems is Zenzap solving and how is that benefiting you?** Zenzap keeps work chats organised and easy to manage by structuring conversations by topic. It cuts out clutter from other platforms, making communication clear and efficient. The high-level security gives me confidence when handling sensitive business information. ### 33. Good standard **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan K. | Head Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zenzap?** I like best the files being kept in one place by staying in the storage in each chat. **What do you dislike about Zenzap?** I think the layout could be a bit more fluent on desktop. I also find the tasks visiblilty on desktop has some issues due to always being present. **What problems is Zenzap solving and how is that benefiting you?** Secure communication in one place. The sentence says it in one. Leavers cannot keep sensitive data unlike other platforms but media and conversations are keep in one place. ### 34. The No-Fuss Work Chat That Actually Works **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Zenzap?** Zenzap keeps work chats simple and organised. The ability to structure conversations by topic makes it easy to find information without endless scrolling, and I LOVE the built-in to-do lists as it helps keep tasks on track without needing extra tools or lists. The interface feels familiar, like WhatsApp, so there’s no learning curve, just instant usability. It’s a super efficient way to keep teams connected and conversations clear. **What do you dislike about Zenzap?** I'm yet to find a downside. I just wish everyone used it throughout my industry used it **What problems is Zenzap solving and how is that benefiting you?** Zenzap makes it easy to manage both internal team chats and external conversations with clients and partners—all in one place. No more juggling emails, WhatsApp, and Slack; everything stays organised with structured chat topics. It’s great for keeping track of different projects, making sure nothing gets lost, and ensuring tasks actually get done with the built-in to-do lists. It’s a simple, efficient way to keep communication clear and streamlined across the business. ### 35. Like whatsapp, but better. If your team already use whatsapp the transition will be seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Phil C. | General Practitioner (Partner), Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Zenzap?** Our business was using Whatsapp but for a multitude of reasons we identified a need to move away from this including: -blurring between personal and work boundaries -advice from data protection specialists not to use whatsapp -inability to discuss business sensitive (and patient identifiable) information We discovered Zenzap and have found the transition seamless. The support from Zenzap has been incredible, responding promptly to any issues we have had and guided us through the process. Our team have found it easy to use as the "muscle memory" and immediacy that Whatsapp has ingrained in our team has transferred nicely to Zenzap allowing for easy integration into our working lives. The team constantly add new features to make our lives easier, and yet the app remains simple to use and isnt an overly powerful "bloated" solution such as Slack/Teams etc. It remains a quick and easy way to communicate as a team, with customisation allowing us to limit the amount of unecessary interruptions and the team to focus on information with is applicable to them. As we have expanded as a business we have found that it allows us to take time off for family etc much easier as work life can be "muted" with only business critical alerts intruding into our personal time (as lets be honest, there is no such thing as true "time off" when you are responsible for running a business and emergencies do occur!) The team have also helped us to expand the usage of the app from the initial "core" team to our wider support staff, not an easy process but they have talked us through how to implement the software and it is instrumental to the smooth running of our business expansion. **What do you dislike about Zenzap?** There are paid tiers (which is actually reassuring as a truly free service is concerning regarding where the funding comes from to run the software etc!). Otherwise, no concerns from us! **What problems is Zenzap solving and how is that benefiting you?** Our business was using Whatsapp but for a multitude of reasons we identified a need to move away from this including: -blurring between personal and work boundaries -advice from data protection specialists not to use whatsapp -inability to discuss business sensitive (and patient identifiable) information ### 36. Great so far **Rating:** 5.0/5.0 stars **Reviewed by:** Aga S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Zenzap?** Been using it for about a month now, the system is very intuitive, has a few features that are better than WhatsApp and it did help with a work-life balance in my clinic! The support team is also great **What do you dislike about Zenzap?** All good so far, a couple of bugs on the way but they seem to resolve easily **What problems is Zenzap solving and how is that benefiting you?** work-life balance GDPR ### 37. Easy User Management, But Onboarding Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** I like the simple UI, although took some time to learn, but it was easy to use, and the best part is you can add or delete user in one click, no headache and whole team is infront of your eyes. **What do you dislike about Zenzap?** Sometimes data feels slightly delayed or if it wasnt refereshed automatically. **What problems is Zenzap solving and how is that benefiting you?** If it could also offer full integration with WhatsApp, then all my messages would appear in Zenzap, and I would be able to reply directly from there. **Official Response from Michal Voliovitch:** > Thank you for the feedback and for highlighting the ease of managing users and team visibility. We’d be interested to know which parts of onboarding could be easier or clearer for you, as we’re always looking to make it better. Regarding the data delays you mentioned, we’ve recently released a new version with improvements to speed. We’d be happy to get your feedback on the latest release. The Zenzap Team ### 38. No more Whats App **Rating:** 5.0/5.0 stars **Reviewed by:** Richar L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Zenzap?** Zenzap is so easy to use, as an ADHD business owner I like tech that makes life easier and is simple to use. For messaging and being organissed this massively helps. **What do you dislike about Zenzap?** I need more of my clients using Zenzap, I use whats app for fun and Zenzap for business. **What problems is Zenzap solving and how is that benefiting you?** ZenZap is getting me off whatsapp for work and helping me be more organised. ### 39. Exceptionally Convenient for Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Elena K. | Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** It is very convenient for teams and it is good that the data remain there if someone leaves **What do you dislike about Zenzap?** Not something I can mention at the moment **What problems is Zenzap solving and how is that benefiting you?** Changing of employes and communication being lost of what it has been said ### 40. How Zenzap changed the way we work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Zenzap?** Everything is in one place, so we don’t overlook messages. It’s easy to use and helps our team stay organised. We save a lot of time every day, and it works just like any other messaging tool, but with robust features. Their customer service is unbeatable. **What do you dislike about Zenzap?** Nothing to major to dislike. We had some challenges during the initial set up but it worked out in the end. Sometimes the messages don't show up instantly across all devices. **What problems is Zenzap solving and how is that benefiting you?** Organisation of internal company communication and delegation of tasks without it being too project management like. It's a very straightforward tool. ### 41. Zenzap helps keep a good work-life balance and keeps all your company things in one place. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zenzap?** I like that it keeps all your work business in one place without cluttering your phone or communications, you can turn it off when you have a day off or holidays, and settings to notify you only in your desired hours. It can also store media and files to keep it all in one place. **What do you dislike about Zenzap?** Can be glitchy when sending mass photos, it doesn't like you to upload too many at a time. **What problems is Zenzap solving and how is that benefiting you?** Work life balances, and benefits me to allow me to keep work communications separate to socials and keeps phone and media clean and tidy. ### 42. Very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew James R. | Owner Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Zenzap?** Zenzap is super easy to use, very intuitive and combines the best features of most other messaging apps. It is loaded with functionality. **What do you dislike about Zenzap?** It is not yet a common tool, but I look forward to seeing its mass adoption. **What problems is Zenzap solving and how is that benefiting you?** It makes communicating with clients straight forwards and easy to collaborate with creative teams. ### 43. Keeps Everything Organized for Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Zenzap?** It’s very simple to use for everyday work and it keeps everything organized **What do you dislike about Zenzap?** Sometimes the app does take a while to load especially when sending pictures **What problems is Zenzap solving and how is that benefiting you?** Easier to manage work tasks ### 44. Effortless Group Organization for Every Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Zenzap?** Organising the groups in to areas of work **What do you dislike about Zenzap?** Nothing it’s all good, no problems my end **What problems is Zenzap solving and how is that benefiting you?** All chats in one place ### 45. Brilliant app, easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Aleks R. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zenzap?** The app is simple and straightforward to navigate - our team use it on a daily basis and we haven't had any major issues. **What do you dislike about Zenzap?** Some of the pro features should be available on the other plans. **What problems is Zenzap solving and how is that benefiting you?** Live and simple task communication. ### 46. Inspired **Rating:** 5.0/5.0 stars **Reviewed by:** grace B. | leads management specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Zenzap?** How you can communicate effectively to different departments with the business. create to-do lists **What do you dislike about Zenzap?** Nothing has been an issue of yet ....... **What problems is Zenzap solving and how is that benefiting you?** To effectively communicate with all members of staff to bridge the gap between bookings and sign-ups for memberships. ### 47. Communication Enhancer **Rating:** 5.0/5.0 stars **Reviewed by:** Leah S. | Systems Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zenzap?** I like that you can securely message about work topics effectively in groups without messages getting lost amongst personal messages. **What do you dislike about Zenzap?** Sometimes there are delays in messages being sent **What problems is Zenzap solving and how is that benefiting you?** Improving Communication between collegues ### 48. Effortless Group Management and User Control **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zenzap?** It is very easy to create a group, add and remove users **What do you dislike about Zenzap?** The subscription is a little too high. I which the cost can be reduced **What problems is Zenzap solving and how is that benefiting you?** It has become the best collaborating tool cutting across several industries. ### 49. Use of Zenzap **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zenzap?** Ease of use...The fact you can work on the move **What do you dislike about Zenzap?** At present I have not found anything to. **What problems is Zenzap solving and how is that benefiting you?** Ease of use ### 50. Easy to use and filled with features **Rating:** 5.0/5.0 stars **Reviewed by:** Saul Y. | UK Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Zenzap?** Zenzap's integration of individual and group messaging, calendars, and meeting invites means that everything can be found in one place. New features are regularly added, and the high-level of security makes it appealing in my domain. For someone technologically-challenged, it was surprisingly easy to figure out how to use Zenzap, and get a lot out of it. **What do you dislike about Zenzap?** Some immediate resistance from the team for change. Otherwise, everything good! **What problems is Zenzap solving and how is that benefiting you?** Integration of so many different elements and not having to jump between a lot of different apps/programmes to get what I need. - [View Zenzap pricing details and edition comparison](https://www.g2.com/products/zenzap/reviews?trk=article-ssr-frontend-pulse_little-text-block§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+17%3A42%3A07+-0500&secure%5Bsession_id%5D=98d43990-81a9-4935-8083-e8df91ef2e8f&secure%5Btoken%5D=21069e79a2bc886258d21f6a93a1751f37254d8abbe0284d34f5e05657af168d&format=llm_user) ## Zenzap Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Toast](https://www.g2.com/products/corel-toast/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Zenzap Features **Collaboration** - Modules - Scheduling - Reporting **Business Instant Messaging** - File Sharing - Notifications - Search **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback - Announcements **Communication** - Notifications - In-App Messaging **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Generative AI - Business Instant Messaging** - Text Summarization **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction ## Top Zenzap Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,207 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.7/5.0 (11,821 reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (14,919 reviews)