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Best Client Onboarding Software for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Client Onboarding category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Client Onboarding to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Client Onboarding category.

In addition to qualifying for inclusion in the Client Onboarding Software category, to qualify for inclusion in the Small Business Client Onboarding Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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27 Listings in Small Business Client Onboarding Available

(194)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Client Onboarding software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moxo is the AI orchestration platform built for business operations teams. From manual coordination to intelligent orchestration, Moxo transforms the way organizations run complex processes. The ol

    Users
    • Director
    • CEO
    Industries
    • Financial Services
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moxo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Customer Support
    68
    Team Collaboration
    39
    Helpful
    35
    Communication
    30
    Cons
    Missing Features
    39
    Limited Features
    28
    Lacking Features
    22
    Limited Customization
    22
    Integration Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moxo features and usability ratings that predict user satisfaction
    8.4
    Optimization
    Average: 8.6
    8.8
    Resources
    Average: 8.6
    9.1
    Content
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Moxo
    Company Website
    Year Founded
    2012
    HQ Location
    Cupertino, CA
    Twitter
    @PoweredByMoxo
    10,475 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    235 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moxo is the AI orchestration platform built for business operations teams. From manual coordination to intelligent orchestration, Moxo transforms the way organizations run complex processes. The ol

Users
  • Director
  • CEO
Industries
  • Financial Services
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
Moxo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Customer Support
68
Team Collaboration
39
Helpful
35
Communication
30
Cons
Missing Features
39
Limited Features
28
Lacking Features
22
Limited Customization
22
Integration Issues
14
Moxo features and usability ratings that predict user satisfaction
8.4
Optimization
Average: 8.6
8.8
Resources
Average: 8.6
9.1
Content
Average: 8.8
8.9
Ease of Use
Average: 9.1
Seller Details
Seller
Moxo
Company Website
Year Founded
2012
HQ Location
Cupertino, CA
Twitter
@PoweredByMoxo
10,475 Twitter followers
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®
(883)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our c

    Users
    • Customer Success Manager
    • Head of Customer Success
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Planhat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    240
    Customer Support
    167
    Helpful
    116
    Customization
    114
    Efficiency
    108
    Cons
    Learning Curve
    115
    Complexity
    79
    Steep Learning Curve
    64
    Integration Issues
    62
    Missing Features
    59
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Planhat features and usability ratings that predict user satisfaction
    7.9
    Optimization
    Average: 8.6
    7.7
    Resources
    Average: 8.6
    8.0
    Content
    Average: 8.8
    8.3
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Planhat
    Company Website
    Year Founded
    2015
    HQ Location
    Stockholm, Stockholm County
    Twitter
    @Planhat
    1,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our c

Users
  • Customer Success Manager
  • Head of Customer Success
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 32% Small-Business
Planhat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
240
Customer Support
167
Helpful
116
Customization
114
Efficiency
108
Cons
Learning Curve
115
Complexity
79
Steep Learning Curve
64
Integration Issues
62
Missing Features
59
Planhat features and usability ratings that predict user satisfaction
7.9
Optimization
Average: 8.6
7.7
Resources
Average: 8.6
8.0
Content
Average: 8.8
8.3
Ease of Use
Average: 9.1
Seller Details
Seller
Planhat
Company Website
Year Founded
2015
HQ Location
Stockholm, Stockholm County
Twitter
@Planhat
1,065 Twitter followers
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®

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(278)4.8 out of 5
9th Easiest To Use in Client Onboarding software
View top Consulting Services for Assembly
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Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create remarkable client experiences. CRM, portal, payments, tasks, contracts & more — with an AI Assistant that works for you. Assembly is the AI-powered platform for professional service fir

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Accounting
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Copilot is a client portal platform designed to centralize client communication, document sharing, and task management.
    • Reviewers appreciate the platform's ease of use, customization options, and the ability to integrate with other apps, which enhances workflow and client experience.
    • Reviewers mentioned issues with the setup process, limitations in user additions, lack of mobile app, and challenges with the payment collection system for international billing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Assembly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    135
    Customer Support
    74
    Easy Setup
    72
    Features
    68
    Intuitive
    67
    Cons
    Missing Features
    88
    Limited Features
    58
    Limited Customization
    43
    Lacking Features
    40
    Integration Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Assembly features and usability ratings that predict user satisfaction
    7.5
    Optimization
    Average: 8.6
    6.5
    Resources
    Average: 8.6
    8.6
    Content
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Assembly
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @copilot
    51,161 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create remarkable client experiences. CRM, portal, payments, tasks, contracts & more — with an AI Assistant that works for you. Assembly is the AI-powered platform for professional service fir

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Accounting
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Copilot is a client portal platform designed to centralize client communication, document sharing, and task management.
  • Reviewers appreciate the platform's ease of use, customization options, and the ability to integrate with other apps, which enhances workflow and client experience.
  • Reviewers mentioned issues with the setup process, limitations in user additions, lack of mobile app, and challenges with the payment collection system for international billing.
Assembly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
135
Customer Support
74
Easy Setup
72
Features
68
Intuitive
67
Cons
Missing Features
88
Limited Features
58
Limited Customization
43
Lacking Features
40
Integration Issues
29
Assembly features and usability ratings that predict user satisfaction
7.5
Optimization
Average: 8.6
6.5
Resources
Average: 8.6
8.6
Content
Average: 8.8
9.4
Ease of Use
Average: 9.1
Seller Details
Seller
Assembly
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@copilot
51,161 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
(427)4.7 out of 5
8th Easiest To Use in Client Onboarding software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dock is the Al revenue enablement platform built for the way people buy today. Collaborate with customers, share content, and enable reps in real time. Dock is an enablement platform for the full c

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 35% Mid-Market
    • 33% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dock is a platform that assists in organizing and presenting project-related materials, tracking leads, managing client portals, and onboarding customers.
    • Users frequently mention the ease of use, the ability to create and reuse templates, the security of data, and the convenience of having all project-related materials in one place.
    • Reviewers noted issues with the user interface, occasional bugs, difficulty in managing space between content, and the need for more detailed timelines or Gantt charts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dock Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Efficiency
    15
    Centralization
    14
    Team Collaboration
    13
    Visibility
    12
    Cons
    Bugs
    5
    Integration Issues
    5
    Layout Issues
    4
    Login Issues
    4
    Software Bugs
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dock features and usability ratings that predict user satisfaction
    8.1
    Optimization
    Average: 8.6
    8.4
    Resources
    Average: 8.6
    9.1
    Content
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dock
    Year Founded
    2021
    HQ Location
    San Francisco, California
    Twitter
    @Dock_us
    588 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dock is the Al revenue enablement platform built for the way people buy today. Collaborate with customers, share content, and enable reps in real time. Dock is an enablement platform for the full c

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 35% Mid-Market
  • 33% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dock is a platform that assists in organizing and presenting project-related materials, tracking leads, managing client portals, and onboarding customers.
  • Users frequently mention the ease of use, the ability to create and reuse templates, the security of data, and the convenience of having all project-related materials in one place.
  • Reviewers noted issues with the user interface, occasional bugs, difficulty in managing space between content, and the need for more detailed timelines or Gantt charts.
Dock Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Efficiency
15
Centralization
14
Team Collaboration
13
Visibility
12
Cons
Bugs
5
Integration Issues
5
Layout Issues
4
Login Issues
4
Software Bugs
4
Dock features and usability ratings that predict user satisfaction
8.1
Optimization
Average: 8.6
8.4
Resources
Average: 8.6
9.1
Content
Average: 8.8
8.9
Ease of Use
Average: 9.1
Seller Details
Seller
Dock
Year Founded
2021
HQ Location
San Francisco, California
Twitter
@Dock_us
588 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(456)4.6 out of 5
Optimized for quick response
12th Easiest To Use in Client Onboarding software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are

    Users
    • CEO
    • Owner
    Industries
    • Real Estate
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Process Street Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Efficiency
    46
    Task Management
    42
    Process Efficiency
    41
    Workflow Management
    33
    Cons
    Learning Curve
    24
    Learning Difficulty
    21
    Limited Customization
    16
    Complexity
    14
    Missing Features
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Process Street features and usability ratings that predict user satisfaction
    8.6
    Optimization
    Average: 8.6
    8.3
    Resources
    Average: 8.6
    8.7
    Content
    Average: 8.8
    8.8
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, US
    Twitter
    @processstreet
    2,765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are

Users
  • CEO
  • Owner
Industries
  • Real Estate
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
Process Street Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Efficiency
46
Task Management
42
Process Efficiency
41
Workflow Management
33
Cons
Learning Curve
24
Learning Difficulty
21
Limited Customization
16
Complexity
14
Missing Features
14
Process Street features and usability ratings that predict user satisfaction
8.6
Optimization
Average: 8.6
8.3
Resources
Average: 8.6
8.7
Content
Average: 8.8
8.8
Ease of Use
Average: 9.1
Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, US
Twitter
@processstreet
2,765 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
(673)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Client Onboarding software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vitally is the AI-powered Customer Success Platform built to help Customer Success teams, CS Ops leaders, and revenue-driven organizations deliver exceptional customer experiences, overcome challenges

    Users
    • Customer Success Manager
    • CSM
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vitally Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    103
    Customization
    44
    Integrations
    44
    Intuitive
    44
    Customizability
    34
    Cons
    Complexity
    34
    Not Intuitive
    24
    Integration Issues
    20
    Missing Functionality
    19
    Learning Curve
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vitally features and usability ratings that predict user satisfaction
    8.2
    Optimization
    Average: 8.6
    8.2
    Resources
    Average: 8.6
    8.2
    Content
    Average: 8.8
    8.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vitally
    Company Website
    Year Founded
    2017
    HQ Location
    New York
    Twitter
    @vitally_io
    481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vitally is the AI-powered Customer Success Platform built to help Customer Success teams, CS Ops leaders, and revenue-driven organizations deliver exceptional customer experiences, overcome challenges

Users
  • Customer Success Manager
  • CSM
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 41% Small-Business
Vitally Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
103
Customization
44
Integrations
44
Intuitive
44
Customizability
34
Cons
Complexity
34
Not Intuitive
24
Integration Issues
20
Missing Functionality
19
Learning Curve
16
Vitally features and usability ratings that predict user satisfaction
8.2
Optimization
Average: 8.6
8.2
Resources
Average: 8.6
8.2
Content
Average: 8.8
8.4
Ease of Use
Average: 9.1
Seller Details
Seller
Vitally
Company Website
Year Founded
2017
HQ Location
New York
Twitter
@vitally_io
481 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
(1,535)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Client Onboarding software
View top Consulting Services for ChurnZero
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChurnZero is the AI platform and partner for customer growth. Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

    Users
    • Customer Success Manager
    • Director of Customer Success
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChurnZero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    134
    Customer Support
    97
    Helpful
    94
    Automation
    90
    Efficiency
    80
    Cons
    Learning Curve
    51
    Not Intuitive
    38
    Missing Features
    37
    Complexity
    36
    Steep Learning Curve
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChurnZero features and usability ratings that predict user satisfaction
    8.7
    Optimization
    Average: 8.6
    8.6
    Resources
    Average: 8.6
    8.5
    Content
    Average: 8.8
    8.5
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChurnZero
    Company Website
    Year Founded
    2015
    HQ Location
    Washington, District of Columbia
    Twitter
    @churnzero
    1,841 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChurnZero is the AI platform and partner for customer growth. Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Users
  • Customer Success Manager
  • Director of Customer Success
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 28% Small-Business
ChurnZero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
134
Customer Support
97
Helpful
94
Automation
90
Efficiency
80
Cons
Learning Curve
51
Not Intuitive
38
Missing Features
37
Complexity
36
Steep Learning Curve
31
ChurnZero features and usability ratings that predict user satisfaction
8.7
Optimization
Average: 8.6
8.6
Resources
Average: 8.6
8.5
Content
Average: 8.8
8.5
Ease of Use
Average: 9.1
Seller Details
Seller
ChurnZero
Company Website
Year Founded
2015
HQ Location
Washington, District of Columbia
Twitter
@churnzero
1,841 Twitter followers
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®
(785)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Client Onboarding software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs fo

    Users
    • Customer Success Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rocketlane is a project management tool that centralizes tasks, timelines, and task ownership for improved organization and alignment with teams and clients.
    • Reviewers appreciate Rocketlane's user-friendly interface, swift performance, and the ability to streamline tasks, automate manual work, and improve collaboration with its real-time features and AI-driven updates.
    • Users reported issues with Rocketlane's load times, occasional app malfunctions, and a learning curve with unclear workflows and limited mobile functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocketlane Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    119
    Project Management
    88
    Project Tracking
    71
    Task Management
    62
    Intuitive
    59
    Cons
    Missing Features
    43
    Slow Loading
    28
    Slow Performance
    28
    Limited Customization
    20
    Task Management
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocketlane features and usability ratings that predict user satisfaction
    8.9
    Optimization
    Average: 8.6
    9.0
    Resources
    Average: 8.6
    8.8
    Content
    Average: 8.8
    9.2
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Walnut, US
    Twitter
    @RocketlaneHQ
    1,390 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs fo

Users
  • Customer Success Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rocketlane is a project management tool that centralizes tasks, timelines, and task ownership for improved organization and alignment with teams and clients.
  • Reviewers appreciate Rocketlane's user-friendly interface, swift performance, and the ability to streamline tasks, automate manual work, and improve collaboration with its real-time features and AI-driven updates.
  • Users reported issues with Rocketlane's load times, occasional app malfunctions, and a learning curve with unclear workflows and limited mobile functionality.
Rocketlane Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
119
Project Management
88
Project Tracking
71
Task Management
62
Intuitive
59
Cons
Missing Features
43
Slow Loading
28
Slow Performance
28
Limited Customization
20
Task Management
20
Rocketlane features and usability ratings that predict user satisfaction
8.9
Optimization
Average: 8.6
9.0
Resources
Average: 8.6
8.8
Content
Average: 8.8
9.2
Ease of Use
Average: 9.1
Seller Details
Company Website
Year Founded
2020
HQ Location
Walnut, US
Twitter
@RocketlaneHQ
1,390 Twitter followers
LinkedIn® Page
www.linkedin.com
213 employees on LinkedIn®
(459)4.6 out of 5
5th Easiest To Use in Client Onboarding software
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Entry Level Price:Starting at $4,700.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GUIDEcx is the world's leading Client Onboarding solution that creates a seamless transition between your sales and implementation process. With over five years and 300,000 successful onboarding proje

    Users
    • Project Manager
    • Implementation Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GUIDEcx Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    14
    Ease of Learning
    11
    Project Management
    10
    Automation
    9
    Cons
    Missing Features
    5
    Learning Curve
    3
    Bugs
    2
    Complexity
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GUIDEcx features and usability ratings that predict user satisfaction
    8.2
    Optimization
    Average: 8.6
    8.4
    Resources
    Average: 8.6
    8.6
    Content
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GuideCX
    Year Founded
    2017
    HQ Location
    Lehi, Utah
    Twitter
    @guidecx
    177 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GUIDEcx is the world's leading Client Onboarding solution that creates a seamless transition between your sales and implementation process. With over five years and 300,000 successful onboarding proje

Users
  • Project Manager
  • Implementation Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 39% Small-Business
GUIDEcx Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
14
Ease of Learning
11
Project Management
10
Automation
9
Cons
Missing Features
5
Learning Curve
3
Bugs
2
Complexity
2
Limited Features
2
GUIDEcx features and usability ratings that predict user satisfaction
8.2
Optimization
Average: 8.6
8.4
Resources
Average: 8.6
8.6
Content
Average: 8.8
8.9
Ease of Use
Average: 9.1
Seller Details
Seller
GuideCX
Year Founded
2017
HQ Location
Lehi, Utah
Twitter
@guidecx
177 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
(1,146)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales

    Users
    • Customer Success Manager
    • CSM
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Totango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    205
    Helpful
    102
    Customer Support
    100
    Customization
    98
    Efficiency
    95
    Cons
    Learning Curve
    86
    Integration Issues
    68
    Missing Features
    58
    Steep Learning Curve
    51
    Limited Customization
    49
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Totango features and usability ratings that predict user satisfaction
    8.0
    Optimization
    Average: 8.6
    8.3
    Resources
    Average: 8.6
    8.0
    Content
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Totango
    Company Website
    Year Founded
    2010
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales

Users
  • Customer Success Manager
  • CSM
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Small-Business
Totango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
205
Helpful
102
Customer Support
100
Customization
98
Efficiency
95
Cons
Learning Curve
86
Integration Issues
68
Missing Features
58
Steep Learning Curve
51
Limited Customization
49
Totango features and usability ratings that predict user satisfaction
8.0
Optimization
Average: 8.6
8.3
Resources
Average: 8.6
8.0
Content
Average: 8.8
8.2
Ease of Use
Average: 9.1
Seller Details
Seller
Totango
Company Website
Year Founded
2010
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
(471)4.7 out of 5
14th Easiest To Use in Client Onboarding software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and pow

    Users
    • Customer Success Manager
    • Senior Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Custify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    110
    Customer Support
    74
    Intuitive
    47
    Automation
    44
    Centralized Information
    40
    Cons
    Missing Features
    26
    Email Functionality
    19
    Limited Customization
    17
    Integration Issues
    13
    Not Intuitive
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Custify features and usability ratings that predict user satisfaction
    8.3
    Optimization
    Average: 8.6
    7.7
    Resources
    Average: 8.6
    8.0
    Content
    Average: 8.8
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Custify
    Year Founded
    2017
    HQ Location
    Bucharest, Romania
    Twitter
    @CustifySRL
    635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and pow

Users
  • Customer Success Manager
  • Senior Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
Custify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
110
Customer Support
74
Intuitive
47
Automation
44
Centralized Information
40
Cons
Missing Features
26
Email Functionality
19
Limited Customization
17
Integration Issues
13
Not Intuitive
13
Custify features and usability ratings that predict user satisfaction
8.3
Optimization
Average: 8.6
7.7
Resources
Average: 8.6
8.0
Content
Average: 8.8
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Custify
Year Founded
2017
HQ Location
Bucharest, Romania
Twitter
@CustifySRL
635 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(24)5.0 out of 5
1st Easiest To Use in Client Onboarding software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leadsie is an onboarding tool for marketing agencies to get access to their client’s ad, social media, analytics and website accounts in minutes. With a single, secure link, your clients can grant acc

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Leadsie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Efficiency
    7
    Customer Support
    5
    Time-Saving
    5
    Seamless Functionality
    3
    Cons
    Expensive
    2
    Limited Options
    1
    Missing Features
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Leadsie features and usability ratings that predict user satisfaction
    8.3
    Optimization
    Average: 8.6
    7.3
    Resources
    Average: 8.6
    8.6
    Content
    Average: 8.8
    9.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Leadsie
    Year Founded
    2021
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leadsie is an onboarding tool for marketing agencies to get access to their client’s ad, social media, analytics and website accounts in minutes. With a single, secure link, your clients can grant acc

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Leadsie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Efficiency
7
Customer Support
5
Time-Saving
5
Seamless Functionality
3
Cons
Expensive
2
Limited Options
1
Missing Features
1
Software Bugs
1
Leadsie features and usability ratings that predict user satisfaction
8.3
Optimization
Average: 8.6
7.3
Resources
Average: 8.6
8.6
Content
Average: 8.8
9.7
Ease of Use
Average: 9.1
Seller Details
Seller
Leadsie
Year Founded
2021
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
(163)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnRamp is the intelligent customer onboarding and engagement that turns customer success into a sustainable growth engine. By automating onboarding project kick-off from the CRM, guiding customers wit

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnRamp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    24
    Efficiency
    21
    Team Collaboration
    19
    Task Management
    18
    Cons
    Missing Features
    18
    Learning Curve
    14
    Missing Functionality
    12
    Limited Customization
    11
    Integration Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnRamp features and usability ratings that predict user satisfaction
    8.2
    Optimization
    Average: 8.6
    8.2
    Resources
    Average: 8.6
    8.6
    Content
    Average: 8.8
    8.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2019
    HQ Location
    Boston, US
    Twitter
    @LetsOnRamp
    50 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnRamp is the intelligent customer onboarding and engagement that turns customer success into a sustainable growth engine. By automating onboarding project kick-off from the CRM, guiding customers wit

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 43% Mid-Market
OnRamp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
24
Efficiency
21
Team Collaboration
19
Task Management
18
Cons
Missing Features
18
Learning Curve
14
Missing Functionality
12
Limited Customization
11
Integration Issues
8
OnRamp features and usability ratings that predict user satisfaction
8.2
Optimization
Average: 8.6
8.2
Resources
Average: 8.6
8.6
Content
Average: 8.8
8.7
Ease of Use
Average: 9.1
Seller Details
Company Website
Year Founded
2019
HQ Location
Boston, US
Twitter
@LetsOnRamp
50 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
(60)4.9 out of 5
11th Easiest To Use in Client Onboarding software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Along is a collaborative workspace for complex B2B sales. Like a virtual desk between sellers and buyers, the tool connects all stakeholders in a single interface. A shared task list (Mutual Action Pl

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Along Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Deal Closure
    12
    Efficiency
    11
    Time-saving
    11
    Customer Support
    10
    Cons
    Missing Features
    4
    Difficult Customization
    2
    Flexibility Issues
    2
    Limited Automation
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Along features and usability ratings that predict user satisfaction
    9.2
    Optimization
    Average: 8.6
    9.2
    Resources
    Average: 8.6
    9.6
    Content
    Average: 8.8
    9.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Along
    Year Founded
    2022
    HQ Location
    Berlin, DE
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Along is a collaborative workspace for complex B2B sales. Like a virtual desk between sellers and buyers, the tool connects all stakeholders in a single interface. A shared task list (Mutual Action Pl

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
Along Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Deal Closure
12
Efficiency
11
Time-saving
11
Customer Support
10
Cons
Missing Features
4
Difficult Customization
2
Flexibility Issues
2
Limited Automation
2
Limited Features
2
Along features and usability ratings that predict user satisfaction
9.2
Optimization
Average: 8.6
9.2
Resources
Average: 8.6
9.6
Content
Average: 8.8
9.7
Ease of Use
Average: 9.1
Seller Details
Seller
Along
Year Founded
2022
HQ Location
Berlin, DE
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
(54)4.7 out of 5
15th Easiest To Use in Client Onboarding software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Content Snare is the simple way to onboard clients, collect documents and get answers without the endless back and forth. Intuitive and dead-simple to use, it's your single source of truth when gathe

    Users
    No information available
    Industries
    • Accounting
    • Marketing and Advertising
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Content Snare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    5
    Efficiency
    5
    Client Management
    4
    Customization
    4
    Cons
    Email Functionality
    2
    Expensive
    2
    Bugs
    1
    Data Saving Issues
    1
    Email Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Content Snare features and usability ratings that predict user satisfaction
    6.9
    Optimization
    Average: 8.6
    7.6
    Resources
    Average: 8.6
    8.8
    Content
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Brisbane, Queensland
    Twitter
    @contentsnare
    912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Content Snare is the simple way to onboard clients, collect documents and get answers without the endless back and forth. Intuitive and dead-simple to use, it's your single source of truth when gathe

Users
No information available
Industries
  • Accounting
  • Marketing and Advertising
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
Content Snare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
5
Efficiency
5
Client Management
4
Customization
4
Cons
Email Functionality
2
Expensive
2
Bugs
1
Data Saving Issues
1
Email Integration
1
Content Snare features and usability ratings that predict user satisfaction
6.9
Optimization
Average: 8.6
7.6
Resources
Average: 8.6
8.8
Content
Average: 8.8
9.3
Ease of Use
Average: 9.1
Seller Details
Year Founded
2016
HQ Location
Brisbane, Queensland
Twitter
@contentsnare
912 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®