Products

MobiChord integrates telecom and cloud providers with ServiceNow. This creates a single system of record with extremely accurate data, complete transparency and standardizes telecom processes.

Connect your telecom operations—from the network to the customer—on a single platform. Simplify service delivery with insights to take proactive action.

Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent. By integrating IVR number into your telephony system, you can handle a large volume of calls. The identification, segmentation, and routing processes of all the incoming calls are also enhanced making busin

NovelVox CTI connector integrates your telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core ap

Build a business that keeps you in the loop with customers and colleagues.

The Toshiba Contact Center Suite runs as an application on Toshiba’s Media Application Server (MAS) or MicroMAS to create simple yet powerful contact centers

Dialfire instantly turns your browser into a complete outbound call center.

Refreshingly simple Digital Asset Management software designed to store, organize, and manage digital assets such as images, videos, photos, and documents. Our cloud-based DAM software supports collaboration by helping teams simplify asset management across departments and external partners, making it easier to find, share, and organize digital content.

Web-based automotive CRM with marketing management, showroom tracking, inventory access, call center, and more.

PBXDom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of PBXDom and connecting your PBX or Call center to the computer that you installed this software on; that’s all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to PBXDom’

Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organizations from a private cloud call center.

Intelliverse's Cloud Contact Center is a comprehensive, cloud-based communication solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced telephony features with intelligent call routing and real-time analytics, it empowers businesses to deliver exceptional customer service while optimizing operational efficiency. Key Features and Functionality: - Interactive Voice Response (IVR: Automates routine inquiries, allowing customers to acc

FileCap is a secure and user-friendly solution designed to facilitate the safe exchange of emails and large files within organizations. Originating in 2009 as an in-house file transfer tool, it has evolved into a comprehensive ecosystem that integrates seamlessly with platforms like Outlook and Office 365. FileCap ensures that sensitive information is transmitted securely, adhering to stringent data protection standards such as GDPR and ISO 27001 compliance. Key Features and Functionality: - S

The AvePoint Confidence Platform is the most advanced platform for data security, governance, and resilience of Microsoft 365, Google, Salesforce, and more, trusted by leading organizations worldwide.

Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, contractors, doctor's offices, franchises, insurance agencies, accounting firms, and many more. ASC has 50 years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Ans

SaaS document management system to store, organize and share all your documents and emails.

ENEF Energy management system By using ENEF (Energy Efficiency) system you will get operational energy efficiency through monitoring energy consumption, tracking settled consumption budgets and fast identification of areas of high consumption. ENEF system is an essential instrument for monitoring electricity consumption and assuring a performant energy management. Real time monitoring solution for: - Electricity - Compressed air - Natural gas - Water - Thermal energy Using the energy managem

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.

Call centers tend to report data differently, making comparative analysis difficult. RoundTrip solves this issue by providing seamless integration and consolidating data uniformly into a single report. The sales data is imported into CallView360, allowing easy access to the information.

FilesAnywhere is a comprehensive cloud storage and file management platform designed to meet the needs of both individuals and businesses. Established in 1999, it offers a secure environment for storing, accessing, and sharing files online. Users can back up, sync, edit, collaborate, and share a wide range of files, from personal photos to critical business documents, all within a feature-rich interface. The platform is tailored to accommodate various user requirements, providing scalable storag