# PBXDom Reviews **Vendor:** PBXDom **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About PBXDom PBXDom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of PBXDom and connecting your PBX or Call center to the computer that you installed this software on; that’s all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to PBXDom’s server, then our server analyses the information in order to provide you with a variety of reports. ## PBXDom Pros & Cons **What users like:** - Users value the **detailed call recording and analysis** for improving client interactions and monitoring employee usage. (1 reviews) - Users value the **comprehensive call tracking** feature of PBXDom, enhancing client treatment and monitoring efficiency. (1 reviews) - Users value the **data accuracy** of PBXDom, which enhances understanding and monitoring of calls effectively. (1 reviews) - Users value the **detailed reporting** of PBXDom, which enhances understanding of calls and client interactions. (1 reviews) - Users value the **tracking ease** of PBXDom, enabling thorough analysis of call details for better client service. (1 reviews) ## PBXDom Reviews ### 1. Real reports in real time **Rating:** 4.5/5.0 stars **Reviewed by:** Gerald M. | Supervising, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about PBXDom?** Since its execution, all calls are monitored and analyzed to have a better understanding of how the client is being treated by this means. We also monitor calls for providers, and employees who may be using the telephone for more than the allowed time, each call is left with a log where you have a detailed report of time, date, location and other factors that help analyze everything **What do you dislike about PBXDom?** To me personally and in what I have been using the PBXDom service, not once has something in the system failed or something that I see that I do not like how it works **What problems is PBXDom solving and how is that benefiting you?** With each recording and monitoring of calls we can realize many things that help improve customer service and duration of each call. ### 2. free software for what you need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2020 **What do you like best about PBXDom?** i can customized scripts based on needs/ clients. Easy to install. Great for small businesses! friendly interface for managersfor those that don't have to have a lot of experience with technology, unless you're creating an app. **What do you dislike about PBXDom?** initally, when setting up, there were a lot of system errors **What problems is PBXDom solving and how is that benefiting you?** great to use for small businesses, cheapest route! ### 3. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about PBXDom?** Clear statuses, analysis and the best solution for businesses. **What do you dislike about PBXDom?** More graphical analysis can be included. Furthermore, with better graphical solutions, there should be more companies interested in cooperation. **What problems is PBXDom solving and how is that benefiting you?** The company has clear view of phonecalls for each employee in order to see their progress and fulfillment of daily tasks. ## PBXDom Discussions - [What is PBXDom used for?](https://www.g2.com/discussions/what-is-pbxdom-used-for) - [View PBXDom pricing details and edition comparison](https://www.g2.com/products/pbxdom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A16%3A24+-0500&secure%5Bsession_id%5D=9a21ead8-628f-498e-8091-8c64f585248d&secure%5Btoken%5D=e2cf3b62a9541714fb7650214c20adee1a3bb3752e5bab8a3f9bdd768abdd8fd&format=llm_user) ## PBXDom Features **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Contacts** - Personalization - Information Locater - Record Prospect Data **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking ## Top PBXDom Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,494 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - 4.7/5.0 (566 reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,626 reviews)