
The dialler is cloud-based and very flexible when setting up campaigns. you have the option for manual or predictive dialling, and you can setup dial rules and even allow inbound calls with specific routing rules. It was relatively easy to setup, and we can use our own caller ID. The call rates are quite reasonable as well Review collected by and hosted on G2.com.
There is a slight learning curve when doing the initial setup, it can be a bit overwhelming to someone who is inexperienced. Also, the only other feature we wanted was the option for a secure line for taking sensitive information like credit card details etc and as far as we can tell, this option is not available Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

