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FileCap Reviews & Product Details

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FileCap Media

FileCap Demo - Example of the FileCap web portal
Let your FileCap environment blend seamlessly into your own corporate identity. Upload a suitable image as background, add your logo and change the color of portal and plugins to your desired color. This way, your FileCap frontend will always look good.
FileCap Demo - Use FileCap within your trusted email solution
An add-in is available for Microsoft Outlook (2016 and later), Outlook Web Access (OWA), Outlook Office 365 and Outlook for macOS. FileCap can also be used on Apple iOS and Android.
FileCap Demo - Set everything to your liking
In the management portal, administrators can change FileCap's settings. For example: Which authentication methods users can choose How long attachments remain available What notifications users get What plug-ins are available to users Disclaimers and texts for notifications
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FileCap Reviews (70)

Reviews

FileCap Reviews (70)

4.3
70 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise FileCap for its robust security features and ease of use, making it a reliable choice for securely transferring sensitive files. The end-to-end encryption and user-friendly interface instill confidence, allowing users to share large files without fear of data breaches. However, some users note that the upload and download speeds can be slow, particularly with large files.

Pros & Cons

Generated from real user reviews
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Alex K.
AK
Co-Founder and Chief Technology Officer (CTO)
Information Technology and Services
Mid-Market (51-1000 emp.)
"FileCap’s Outlook Add-in Makes Secure, GDPR-Friendly File Sharing Effortless"
What do you like best about FileCap?

Honestly, I went into this looking for holes because thats what I do. But FileCap surprised me. We were using standard encrypted email for client docs, but the moment file sizes went over 50MB or we needed to send something with PII, everything fell apart. The Outlook plugin is the biggest win for us. I hate asking my team to change their workflow just for security, but with this, they literally dont have to. It sits right there in the ribbon. You hit send, it handles the encryption in the background, and you dont get those annoying bounce-backs because the file is too large. I also really like that the data stays in the EU. From a compliance standpoint with GDPR, that takes a massive weight off my shoulders. The audit trail feature is tight. I can actually see who opened what and when, which helps when clients ask "did you get my contract?" It just works. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

The initial setup of the business rules took a minute to wrap my head around. Setting up the "Always with FileCap" lists vs the exclusions is powerful once you get it, but the admin UI feels a little dated compared to the slickness of the Outlook add-in. Review collected by and hosted on G2.com.

Tarun Y.
TY
Client success specialist
Mid-Market (51-1000 emp.)
"Effortless, Secure File Sharing with a Clean, Easy-to-Learn Interface"
What do you like best about FileCap?

What I like best about Filecap is how effortless it makes sharing files with clients. The interface is clean and straightforward, the learning curve is easy and I can send files quickly to clients. I also feel the security and privacy features, which give me confidence that sensitive client files are safe while sharing. Additionally, the onboarding process is smooth and well-supported with the setup being straightforward and the support team was helpful in getting everything up and running quickly. This saved me time, and eliminates the need for third-party workarounds. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

The upload and download speeds can sometimes be slow, especially when dealing with large files. this can be a bit frustrating while you are working on a project with time sensitive data that needs to be shared with client. While FileCap offers good value for its security that cost to me feels high for smaller businesses or individual users who only need basic file sharing. it will be great to see more flexible or affordable plans. Review collected by and hosted on G2.com.

Noob S.
NS
"Secure, Efficient, But Needs UI Improvements"
What do you like best about FileCap?

I like how secure and reliable FileCap is for sending large files. The standout features for me are strong encryption, no attachment size limits, and control over how files are shared, like setting expiration dates and download limits. It’s also easy for recipients to access files without complicated steps, which makes sharing large documents much smoother. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

I think the user interface design could be more intuitive and modern, which would make it easier for all users. Sometimes, the performance in terms of upload and download speeds can be heavily dependent on network quality, which can be a bit frustrating. Integrating with Outlook/Office 365 required a few extra steps and clear instructions. There were challenges with add-in deployment as it took time and needed admin permissions. Initial sync issues with user accounts were present and the settings for security and file size rules were confusing. Additionally, there was limited in-app guidance during setup. Review collected by and hosted on G2.com.

MA
"Secure File Transfer with Room for UX Improvement"
What do you like best about FileCap?

I use FileCap to securely send and receive large files and sensitive documents, which gives me the benefit of secure file sharing and enhanced email security and encryption. I appreciate that it handles files that normal email can’t support and helps me avoid cloud exposure. I like its robust encryption and authentication controls, and I find that its integration into existing email workflows is quite valuable. The initial setup of FileCap was very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

I think FileCap could simplify the UX and have enhanced mobile support. It should be optimized for mobile apps, not just browser, and a more modern intuitive portal UI should be introduced. Review collected by and hosted on G2.com.

Astaphor .
A
"Secure, User-Friendly File Transfers Made Easy"
What do you like best about FileCap?

I use FileCap to securely upload, download, and share files ensuring safe transfers and reliable delivery without worrying about data leaks. I appreciate its strong security, simple file-sharing process, and reliable transfers, which make sending and receiving sensitive files easy and stress-free. The security features give me confidence that my data is protected, while the user-friendly workflow saves time and reduces mistakes. The initial setup was quick and straightforward, requiring minimal configuration, and enabling me to start sharing files securely almost immediately. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

Some things that could be improved in FileCap are more customization options for notifications and branding, clearer transfer status insights, and faster handling of very large files. Enhancing these areas would make the experience even smoother for frequent or high-volume file sharing. Review collected by and hosted on G2.com.

CD
"Effortless Large File Sharing with Strong Security"
What do you like best about FileCap?

I use FileCap for sharing large files via email without size limits, which helps me overcome email size restrictions when sending large and sensitive data. I like that it's secure and can handle files up to 5TB without splitting. It provides end-to-end encryption, two-factor authentication, and virus scanning, which gives me peace of mind. Additionally, I found the setup process easy and pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

I think the scalability features could be improved. Specifically, I would like to see API expansion with deeper integration with cloud storage and also dynamic auto scaling. Review collected by and hosted on G2.com.

FU
"Secure File Sharing with Room for Improvement"
What do you like best about FileCap?

I use FileCap to securely send and receive large files up to 5TB, which replaces risky methods like FTP. I like the one-click encryption and upload directly from Outlook without needing to change any workflow. FileCap encrypts the email body, subjects, and attachments, which is central to how it works. Also, the initial setup is fairly easy for individual users. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

I think the new Outlook incompatibility needs improvement, and there's limited reporting/analytics. Review collected by and hosted on G2.com.

Mark A.
MA
Manager, Strategy & Transformation | AI & Data
Small-Business (50 or fewer emp.)
"Filecap is great security tool"
What do you like best about FileCap?

I like that it provides that extra sense of security and confidence when sharing email and confidential files that you need to make sure will not be at risk of data leakages. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

Nothing. I think it meets expectations of what it is suppose to do. Review collected by and hosted on G2.com.

Ray Q.
RQ
Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"Effortless File Transfers and Cloud Storage"
What do you like best about FileCap?

Easy transfer of files and cloud storage. Review collected by and hosted on G2.com.

What do you dislike about FileCap?

There no mobile app to use on your phone. Let’s say you need to show files or graphics but you can’t on your phone. Needs to access the web for it or through a computer. Review collected by and hosted on G2.com.

Jamaine W.
JW
Sales & Business Development Representative
Enterprise (> 1000 emp.)
"Great Product!"
What do you like best about FileCap?

Very user friendly and never lags like other softwares in this space Review collected by and hosted on G2.com.

What do you dislike about FileCap?

Limited customization and functionality compared to a few competitors. Although it has exactly what we need, I do lack 1 or two features that could speed up productivity Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

FileCap Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
Performance and Reliability