Elinext developed a customizable Learning Management System for companies that need to manage employee, partner, or customer training around their own workflows, compliance requirements, and learning structure. Elinext LMS centralizes courses, training materials, users, teams, assignments, quizzes, certifications, progress tracking, reporting, and communication in one platform. Role-based learning paths, automated notifications, dashboards, analytics, gamification, and multilingual support help
Experian's Single Customer View (SCV) is a comprehensive solution designed to consolidate and integrate all customer data into a unified, accurate profile. By merging information from various sources, SCV provides businesses with a holistic understanding of each customer, encompassing their identities, profiles, and interactions. This consolidated view enables organizations to make informed decisions, enhance customer engagement, and drive business growth. Key Features and Functionality:
Customer-facing Super App by DICEUS is a ready-made, modular mobile solution that enables insurance companies to deliver fully digital customer journeys across multiple business lines, including health, life and unit-linked, motor, and travel insurance. The app provides a unified mobile experience where customers can manage policies, submit claims, make payments, and access personalized services anytime. Its modular architecture allows insurers to implement only the features they need and scale
Reach your customers anytime, anywhere, and empower your team to manage communication flows in one platform.
Experian's Delphi for Customer Management is a sophisticated scorecard system designed to help credit providers proactively monitor and manage existing customer relationships. By offering detailed insights into individual customers' credit usage and repayment behaviors, it enables more informed decisions regarding account growth and risk management. Key Features and Functionality: - Personalized Credit Management: Tailor credit limits and interest rates responsibly, reflecting each custo
Your brand is always top-of-mind at Netfor. That’s why we continuously train and audit our call center agents to ensure the best customer experience possible. We’re onshore yet regionally distributed with around-the-clock availability and multi-channel contact options, all helping us deliver a track record of answering 97% of calls in under 20 seconds.
Q2C Customer Portal by Acuiti Labs The Q2C Customer Portal is a cloud-native, SAP-certified self-service platform that enables SAP-based businesses to give their end customers direct access to their billing, invoicing, payment, and account management functions. The portal is available on web, iOS, and Android, and integrates with SAP S/4HANA Cloud Public Edition, SAP S/4HANA Cloud Private Edition, SAP BRIM Private Cloud, and SAP Entitlement Management. It is built on SAP BTP using a microservice
NUMU CX is an AI analytics platform for real-world customer experience. It records real conversations and visits — on the sales floor, in contact centers, in field teams and in doctors' offices — and scores every one of them against the company's own quality standards, instead of the 1–5% samples that manual QA and double visits cover. The platform is built as five products on one core. Frontline monitors retail conversations through audio badges: speaker-split transcripts, service-quality scor
Tilde Customer Support AI Assistant is an artificial intelligence assistant for customer service that provides accurate answers based on company documents, knowledge base and other information sources. It automates the processing of frequently asked questions, provides answers 24/7 and reduces the workload of customer service specialists. The solution can be customized to the needs of the organization and integrated with existing IT systems.
G2 AI Custom Research is a bespoke buyer-insight research service that combines AI-led qualitative interviews with G2’s proprietary behavioral data from over 100 million software buyers to deliver fast, decision-ready reports tailored to specific go-to-market, positioning, messaging, and competitive strategy questions.
ADP SmartCompliance® is a combination of technology and service that can cover all your compliance needs. It is organized into modules that can be customized and easily scales as those needs change and your company grows.
Growave is the leading e-Commerce All-in-one Marketing Platform for Shopify stores. It comes with Reviews (UGC), Loyalty & Referrals, Wishlist, Instagram (shoppable galleries) and Social login. We help Shopify stores to create the most engaging reward, referrals, and VIP programs, bring social proof with product reviews, and reduce shopping cart abandonment. Growave helped 12,000+ customers like Boeing store, Inkbox, Mustela, Unilever, Decathlon, KOOKAÏ, Maniere De Voir and thousands of sm
Adobe Target is an enterprise-level personalization and optimization platform designed to enhance digital customer experiences across various channels, including websites, mobile apps, emails, and more. By leveraging advanced machine learning algorithms and real-time data, Adobe Target enables businesses to deliver tailored content and offers, thereby improving key performance metrics such as conversions, customer retention, and revenue. Key Features and Functionality: - A/B and Multivariate T
Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.
Leadfeeder, now part of Dealfront, is a B2B lead generation tool that identifies companies visiting your website, even if they don't fill out a form. By analyzing website traffic, Leadfeeder reveals the organizations behind anonymous visits, providing valuable insights into potential customers' interests and behaviors. This enables sales and marketing teams to engage with high-intent prospects more effectively, enhancing lead generation and conversion rates. Key Features and Functionality: