---
title: Q2C Customer Portal Reviews
meta_title: 'Q2C Customer Portal Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Q2C Customer Portal works for a business like yours.
date_modified: '2026-08-25'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Q2C Customer Portal Reviews
**Vendor:** Acuiti Labs Ltd.  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)
## About Q2C Customer Portal
Q2C Customer Portal by Acuiti Labs The Q2C Customer Portal is a cloud-native, SAP-certified self-service platform that enables SAP-based businesses to give their end customers direct access to their billing, invoicing, payment, and account management functions. The portal is available on web, iOS, and Android, and integrates with SAP S/4HANA Cloud Public Edition, SAP S/4HANA Cloud Private Edition, SAP BRIM Private Cloud, and SAP Entitlement Management. It is built on SAP BTP using a microservices architecture and is listed on the SAP Store. Core functionality includes: Viewing and downloading invoices and account statements Making one-time and recurring payments Matching on-account payments to specific invoices Raising and managing billing disputes Managing subscription lifecycles including buying, renewing, changing, and cancelling subscriptions Viewing contracts and bill-triggering events Receiving alerts and notifications for payments and offers Integrations and technical details: The portal supports payment gateway integrations with Stripe, GoCardless, PayFabric, Speedpay, and SAP DPA. It supports single sign-on via Okta and Microsoft. The platform operates as a multi-tenant SaaS solution with greater than 99.5% service level availability, high availability and disaster recovery, and full tenant isolation and encryption. Compliance and security: The product holds ISO 27001 (Information Security Management) and ISO 27034 (Application Security) certifications and meets EU data privacy requirements. Pricing: The portal is available in three tiers on the SAP Store — Silver, Gold, and Diamond — based on annual revenue band and number of customer accounts. All plans carry a minimum three-year contract and a one-time setup fee. Industries served: Cross-industry, with specific applicability in Utilities, Telecommunications, Media, Travel, and Transportation.






- [View Q2C Customer Portal pricing details and edition comparison](https://www.g2.com/products/q2c-customer-portal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+14%3A09%3A38+-0500&secure%5Bsession_id%5D=a3fe6881-4581-491f-9015-87525fe4b8cf&secure%5Btoken%5D=b51d0b297c09a3eb79adf20b34b3fc7c769cc3d74e37476d2d56a66c1de95db2&format=llm_user)

## Q2C Customer Portal Features
**Reporting**
- Status
- Customer Credit
- History
- Sales Tax Management
- Activity Dashboard
- Customer Statements

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Integrations**
- Accounting
- ERP
- CPM

**Transactions**
- Credits
- Invoices
- Partial Payments

**Workflows**
- Approvals
- Bank Reconciliation

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

**Additional Functionality**
- Reporting & Statistics
- Customizable Reports
- Generative AI
- Expense Tracking
- Data Import/Export
- Real-Time Data
- User Management
- ACH Payment Processing
- Invoice Processing
- Billing & Invoicing
- Alerts/Notifications
- AI Copilot
- Contact Database
- Aging Tracking
- Purchase Order Management
- Audit Trail
- Discount Management
- General Ledger
- Document Management
- Receivables Ledger
- Recurring/Subscription Billing
- Multi-Currency
- Workflow Management
- Credit Card Processing
- Task Management
- Customizable Templates
- Forecasting
- Cash Flow Management
- Self Service Portal
- Reminders
- Check Processing
- Receipt Management
- Overpayment Processing
- Financial Management
- Third-Party Integrations
- Payment Collection
- Approval Process Control
- API
- Profit/Loss Statement

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