My PT Hub Reviews & Product Details

I like the fact that I’m able to create an app that appears to be mine. I like all the tools such as, workouts, exercise library... Review collected by and hosted on G2.com.

I really dislike the price. Right now during COVID-19 it’s too expensive for me to keep up with due to low client participation and low income coming in. Review collected by and hosted on G2.com.

I like the customer serice best. Whenever I have had a question, Ryan and team have always been very professinal and reponsive. Review collected by and hosted on G2.com.

I know some of my trainers have add a hard time creating workouts with ease. I think having a bigger libray of exerices in a professional back drop. More corrective exerices movements. Having the ability to get the workouts we have added to PT hub and use elsewhere.

Making it simpler as far as creating a program, offering less variability within each exercise. It’s time consuming and can make creating a program a pain in the butt if you don’t enter the tempo, etc. correctly. Itd be nice if the trainer could make live updates to a program and giving the trainer the option to edit a program without having to reassign it to their client and lose all the progress. Review collected by and hosted on G2.com.

I chose MyPTHub because I could work with unlimited clients and have the ability to customize where I want. Branding is important to me but also having access to shareable, already-created information is extremely helpful. They offered a realistic free trial that allowed me to apply my business's needs and make an honest decision before making a commitment. I continue to learn more about what the software can do and am pleased to see what is truly available to me and my clients as a coach with clients all over the world. The new chat feature has been one of the best updates. Having a private (non-social media) support system makes participating in wellness programming and coaching much less intimidating. Review collected by and hosted on G2.com.

Onboarding clients and teaching them how to use the software and app can be time consuming, especially for someone without a computer/software background. With that said, the support team at MyPTHub has been extremely helpful and very responsive. Review collected by and hosted on G2.com.

I love that there is a platform to track analytics for my clients progress as well as my business growth. There are also tons of videos to choose from. Review collected by and hosted on G2.com.

It is difficult at times to find exercises if you are off at all in the name. You have to type it in exactly as they call it which is difficult Review collected by and hosted on G2.com.

Reliability and customer support were incredible. Easyness for clients to use and report. Moving from excel sheets to an app that's reliable and has a great price. Review collected by and hosted on G2.com.

At first, it can be overwhelming but with practice and videos I think I will master it. It doesn't have everything yet but you cannot beat this! Price is great. Review collected by and hosted on G2.com.

I love that I can duplicate my workouts saving me a lot of time. The videos that accompany the workout are very useful in helping better explain to clients what they need to do. There is a great exercise library. My clients really like the nutrition part of the program. I like having full control over the macros. Review collected by and hosted on G2.com.

The lack of diversity in the videos. There is a lack of women as well as people of color. The search bar is a little difficult to use as you have to be very specific to find something. Clients struggle with the interface as its not easy to understand what belongs in "programs" as opposed to workouts. Would like to see different library content e.g. stretching, kettlebell and sandbag Review collected by and hosted on G2.com.

The ease of use with regards to the software. You're able to customise your individual app to fit your brand colours/logo which makes for a professional user experience with clients. Clients are able to log both their training sessions AND their nutrition which as a coach allows you to easily assess the clients adherence and enables me to be the best coach possible. Review collected by and hosted on G2.com.

Not really much to dislike! Only wish it was a little cheaper each month, but that isn't a huge problem. Overall a great product! Review collected by and hosted on G2.com.

I'm able to share a link with anyone, as they enter My PT Hub, I'm easily able to have prospects answer par-q's and sign waivers. Also, having the ability to build workouts with videos to demonstrate exercise technique, as well as have people log their nutrition in the same app is proving valuable to give clients appropriate feedback. Review collected by and hosted on G2.com.

Some aspects of the app make entering information very easy, other aspects such as tiny buttons or oddly placed icons can make accessing documents or entering information confusing if you weren't previously aware. Review collected by and hosted on G2.com.

It's easy to use and it's easy to explain to clients how to use... as a trainer the functionality is unsurpassed and I've used them all. This is why I've found loyalty to MyPtHub. Once you find one that really works, you stick with it! Review collected by and hosted on G2.com.

For me, I guess the customer support could be a bit quicker. Review collected by and hosted on G2.com.

the things i like best about my PT hub is I can customize the programs to my clients. I like that I can do personalized workouts and nutrition plans for my clients in order for them to see the results I am wanting them to see. Review collected by and hosted on G2.com.

always problems with the website app, they take forever to solve the issue and they are always blaming it on some other issue and never taking ownership.

there is always something that needs to be fixed, its very frustrating when you are paying a monthly fee and something is always messed up. need to get there shit together! Review collected by and hosted on G2.com.

I love the format and how easy it is to create workouts. I can create workouts fast and assign it to clients in a very well organized manner. Review collected by and hosted on G2.com.

I wish you could view workouts from the programs section instead of having to go back to search individually. It would be great if we could do everything we needed in the programs section. Review collected by and hosted on G2.com.

I love that MPTH works equally well for both remote and in person training. Review collected by and hosted on G2.com.

I wish my logo could be more of a presence and that the nutrition would make it easier to label and store recipes like how you can store custom exercises. Review collected by and hosted on G2.com.

Plenty of features, the videos are excellent and easy for clients to use if you don't have the time to record your own. Review collected by and hosted on G2.com.

Advancing the search engine to make it easier to find exercises that are called slightly different names by region/ country. Review collected by and hosted on G2.com.

My PT Hub combines all aspects of the world of online coaching into one easy to manage platform to help deliver an attractive, user friendly yet professional service. Review collected by and hosted on G2.com.

A few more customisation options to create a more unique layout to the web page/app Review collected by and hosted on G2.com.

I love all the services the app has from being able to chat to my clients directly through the built in chat and the ability assign clients to workouts and programmes, as well as receive feedback from the comment section of workouts. Makes my life and my clients lives a lot easier! Review collected by and hosted on G2.com.

If a client backs out of the app while doing a workout they lose all the input, however this is a minor hiccup in what is mostly a brilliant app for PTs and cleints Review collected by and hosted on G2.com.

I love how easy it is to keep track of client sessions and create individualized workouts. Review collected by and hosted on G2.com.

The scheduling portion needs some work as it glitches sometimes (ie will change the time of the session or will keep a cancelled session on the calendar) and isn’t as user friendly when you need to reschedule sessions (you usually have to start from scratch) Review collected by and hosted on G2.com.

The availability of different exercises with videos and a breakdown with proper form. Review collected by and hosted on G2.com.

Just having to switch back to the new update when I log in. Review collected by and hosted on G2.com.

It has workout programs created already that you can pick from Review collected by and hosted on G2.com.

The customer met service is horrible! You have to out in a request to talk to someone live and there is no way to directly delete or downgrade your account you have to put in a request for that as well. I was being charged 30 dollars a month for the subscription and without any notification, it started charging me 50 a month. Review collected by and hosted on G2.com.

How easy it has become to load in my own exercises into the app and that I can directly see what my clients are doing nutrition wise without having to wait for them to send me their food logs Review collected by and hosted on G2.com.

Discrepancies between mobile and pc versions Review collected by and hosted on G2.com.

My PtHub is Helpful because of the amount of content it has. Review collected by and hosted on G2.com.

It freezes constantly and the features are not tailored for the US. The timezone does not work properly so the clients' login is confusing and frustrating. Review collected by and hosted on G2.com.

It is very user friendly inside of the workout. Review collected by and hosted on G2.com.

Ability to navigate my uploaded videos in the same way as the provided videos. Review collected by and hosted on G2.com.

This platform has frequently updated itself to provide a better experience. Very intuitive to use also. Review collected by and hosted on G2.com.

The exercise library is full is repeats which can make searching a bit annoying. Review collected by and hosted on G2.com.

The ease of use and the ability to add videos to the app. Review collected by and hosted on G2.com.

I have had issues with information carrying over from the old to the updated one. Review collected by and hosted on G2.com.

Functionality He is very user-friendly and has advanced features Review collected by and hosted on G2.com.

Calendar could be better. Also there should be a way for people to share to social media immediately Review collected by and hosted on G2.com.