Thryv Features
Platform (19)
Customization
Based on 321 Thryv reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability
As reported in 307 Thryv reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Based on 335 Thryv reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
As reported in 232 Thryv reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Based on 249 Thryv reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Document & Content Mgmt.
Based on 279 Thryv reviews and verified by the G2 Product R&D team. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
Performance and Reliability
Based on 344 Thryv reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 271 reviewers of Thryv have provided feedback on this feature.
Customization
Based on 391 Thryv reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements
Workflow Capability
Based on 356 Thryv reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Based on 383 Thryv reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Based on 265 Thryv reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Based on 270 Thryv reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Performance and Reliability
Based on 380 Thryv reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 299 Thryv reviews and verified by the G2 Product R&D team. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Data Synchronization
Based on 22 Thryv reviews. Syncs lead data within the sales database for consistency and accuracy
Analysis
As reported in 25 Thryv reviews. Provides analysis on lead scores, funnel insights, and both open and closed opportunities
Accounting integration
Based on 51 Thryv reviews. Provide integration with accounting software and ERP systems.
E-commerce Integration
Provide integration with B2B and B2C e-commerce platforms 45 reviewers of Thryv have provided feedback on this feature.
Sales Force Automation (8)
Contact & Account Management
Based on 458 Thryv reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Opportunity & Pipeline Mgmt.
Based on 407 Thryv reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Task / Activity Management
Based on 434 Thryv reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management
As reported in 258 Thryv reviews. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration
Based on 392 Thryv reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management
Based on 336 Thryv reviews and verified by the G2 Product R&D team. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management
Based on 318 Thryv reviews and verified by the G2 Product R&D team. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.
Customer Contract Management
Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. This feature was mentioned in 343 Thryv reviews.
Marketing Automation (4)
Email Marketing
Based on 462 Thryv reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.
Campaign Management
Based on 449 Thryv reviews and verified by the G2 Product R&D team. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Lead Management
Based on 443 Thryv reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Marketing ROI Analytics
Based on 358 Thryv reviews and verified by the G2 Product R&D team. Enables analysis of effectiveness of an organizations various marketing activities
Customer Support (5)
Case Management
As reported in 350 Thryv reviews. Tracks issues/help requests reported by customers through the resolution process.
Customer Support Portal
Based on 387 Thryv reviews and verified by the G2 Product R&D team. Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.
Knowledge Base
Based on 397 Thryv reviews and verified by the G2 Product R&D team. Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.
Call Center Features
Based on 341 Thryv reviews. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.
Support Analytics
Based on 344 Thryv reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Integration (6)
Data Import & Export Tools
Based on 319 Thryv reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 307 Thryv reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
Based on 278 Thryv reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Data Import & Export Tools
Based on 374 Thryv reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 347 Thryv reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
Based on 342 Thryv reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Mobile & Social (3)
Social Collaboration Features
Based on 182 Thryv reviews and verified by the G2 Product R&D team. Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone
Social Network Integration
Based on 200 Thryv reviews and verified by the G2 Product R&D team. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
Mobile User Support
Based on 341 Thryv reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Reporting & Analytics (8)
Reporting
Based on 413 Thryv reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards
Based on 458 Thryv reviews and verified by the G2 Product R&D team. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Forecasting
Based on 325 Thryv reviews. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Basic Reporting
Based on 518 Thryv reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.
Web Analytics
Based on 404 Thryv reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
ROI Analytics
Based on 372 Thryv reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
Revenue Analytics
Based on 363 Thryv reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.
SEO / Keyword Analytics
Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. This feature was mentioned in 330 Thryv reviews.
Email Marketing (4)
Building and Personalizing Emails
Based on 574 Thryv reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically
Sending Outbound Emails
Based on 560 Thryv reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
Based on 548 Thryv reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
Automated Email Responses
Based on 548 Thryv reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores
Online Marketing (5)
Landing Pages and Forms
Based on 516 Thryv reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamic Content
Based on 463 Thryv reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
A/B Testing
Based on 365 Thryv reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Mobile Optimized
Based on 481 Thryv reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages.
Search Tracking and Optimization
Based on 379 Thryv reviews. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management (8)
Marketing Lead Database
Based on 492 Thryv reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Based on 471 Thryv reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database.
Segmentation
Based on 478 Thryv reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Lead Scoring and Grading
Based on 403 Thryv reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
Based on 479 Thryv reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Online Behavior Tracking
Based on 411 Thryv reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
Based on 477 Thryv reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
CRM Lead Integration
Based on 480 Thryv reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system.
Campaign Management (4)
Program Management
Based on 456 Thryv reviews and verified by the G2 Product R&D team. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
Event / Webinar Marketing
Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. 409 reviewers of Thryv have provided feedback on this feature.
Calendaring
Based on 374 Thryv reviews and verified by the G2 Product R&D team. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
Budgeting
Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. This feature was mentioned in 324 Thryv reviews.
Social (5)
Social Listening
Based on 309 Thryv reviews and verified by the G2 Product R&D team. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Social Sharing
Based on 346 Thryv reviews and verified by the G2 Product R&D team. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Social Campaigns
Based on 338 Thryv reviews and verified by the G2 Product R&D team. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social Media Engagement
Based on 332 Thryv reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Social Media Advertising
Based on 319 Thryv reviews and verified by the G2 Product R&D team. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time
Social Management (6)
Social Analytics
Based on 160 Thryv reviews. Reports on the performance of social media posts and campaigns.
Social Publishing
As reported in 171 Thryv reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.
Campaign Optimization
Identifies trends in social media campaigns, such as optimal posting times, to improve performance. This feature was mentioned in 166 Thryv reviews.
Social Engagement
Based on 163 Thryv reviews. Centrally manages social media content and conversations across multiple social channels.
Campaign Planning
Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. 110 reviewers of Thryv have provided feedback on this feature.
Hashtag Capabilites
Monitor hashtags, their trends, and analytics across all social media platforms This feature was mentioned in 52 Thryv reviews.
Consumer Intelligence (3)
Customer Feedback
Based on 136 Thryv reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Based on 136 Thryv reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.
Sentiment Analysis
Based on 132 Thryv reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (2)
Corporate Reporting
Based on 110 Thryv reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 147 Thryv reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (3)
Social Networks Monitoring
Based on 152 Thryv reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.
Social Media Management
Based on 153 Thryv reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.
Digital Media Monitoring
Based on 142 Thryv reviews. Helps manage ad messaging and measures the full impact of digital advertising campaigns.
Attribution (3)
Lead Opportunity
As reported in 27 Thryv reviews. Aligns lead scores with predefined lead distribution criteria
Lead Assignment
Based on 26 Thryv reviews. Matches and assigns leads to the correct sales representative
Pipeline Acceleration
As reported in 26 Thryv reviews. Determines which leads should be prioritized and then accelerates them up the pipeline
Discovery (3)
Lead Management
Based on 27 Thryv reviews. Integrates with lead capture and lead intelligence tools to discover leads
Scoring/Ranking
As reported in 26 Thryv reviews. Creates and assigns scoring system to rank the viability of leads
Lead Context
Integrates with CRM or marketing automation tools to contextualize lead data 21 reviewers of Thryv have provided feedback on this feature.
Management (2)
Conversion Viability
Based on 21 Thryv reviews. Reports on and analyzes lead scores to determine the conversion rate of lead opportunities
Workflow
As reported in 22 Thryv reviews. Aligns lead scores and strategy with existing sales operations
Templates (4)
Text and Themes
Allow users to edit text and themes on email templates This feature was mentioned in 104 Thryv reviews.
Stock Images
Provide a library of stock images to use for emails This feature was mentioned in 87 Thryv reviews.
Proofing
Based on 87 Thryv reviews. Offer email proofing capabilities
Mobile Responsive
Provide mobile responsive email templates 95 reviewers of Thryv have provided feedback on this feature.
Edit (3)
Pre-Made
Based on 93 Thryv reviews. Offer pre-made email templates
Build
Allow users to create their own email templates 102 reviewers of Thryv have provided feedback on this feature.
HTML
Based on 88 Thryv reviews. Use drag-and-drop HTML editing to create email templates
Logistics (4)
Analytics
Based on 96 Thryv reviews. Provide analytics reporting so that users can see how their campaigns perform
Issues
Allow for users to identify potential issues that would stop their emails from sending This feature was mentioned in 92 Thryv reviews.
Integrations
Integrate with email software or email marketing and marketing automation platforms This feature was mentioned in 93 Thryv reviews.
Shareable Link
Ability to share email templates via a link to collect feedback on the created emails easily This feature was mentioned in 90 Thryv reviews.
Listing Management (4)
Network Directory
Based on 111 Thryv reviews and verified by the G2 Product R&D team. Ability to submit location data to a wide variety of digital services
Data Aggregators
Based on 98 Thryv reviews and verified by the G2 Product R&D team. Ability to submit location data to major aggregators
Duplicate Monitoring
Based on 99 Thryv reviews and verified by the G2 Product R&D team. Consistently monitors search engines and directories and removes duplicate listings
Optimization
Based on 109 Thryv reviews and verified by the G2 Product R&D team. Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (2)
Real-Time Updates
Based on 117 Thryv reviews and verified by the G2 Product R&D team. Changes to location data are synced across listings immediately and in real time
Analytics
Based on 120 Thryv reviews and verified by the G2 Product R&D team. Provides data or insights into listing performance and engagement
Payment Processing (4)
Encryption
Based on 56 Thryv reviews. Built-in security to protect payment information in order to prevent fraud and hacking.
Credit Card Processing
The ability to process credit card payments and receive approval or denial of funds from the customer's bank. 65 reviewers of Thryv have provided feedback on this feature.
Mobile Payments
The ability to process mobile payments from a mobile wallet or other mobile phone payment app. 61 reviewers of Thryv have provided feedback on this feature.
Digital Wallet Integration
The ability to process payments from a digital wallet service or other digital payment method. This feature was mentioned in 54 Thryv reviews.
Administration (4)
Reporting & Analytics
As reported in 56 Thryv reviews. Reports and analytics created from payment data.
E-commerce Integration
The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience. This feature was mentioned in 47 Thryv reviews.
Processing Fees
Based on 62 Thryv reviews. Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate.
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce. This feature was mentioned in 51 Thryv reviews.
Content & Collaboration (6)
Content Calendar
Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 141 reviewers of Thryv have provided feedback on this feature.
Content Library
Allows users to upload and publish brand content from a shared library. This feature was mentioned in 140 Thryv reviews.
Shared Inbox
Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. This feature was mentioned in 124 Thryv reviews.
Approval Workflows
As reported in 116 Thryv reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.
Users and Permissions
Allows administrators to assign permissions for different users or teams to access certain platform features. 127 reviewers of Thryv have provided feedback on this feature.
Content Creation
Provides features for creating or editing social media assets. This feature was mentioned in 110 Thryv reviews.
Payment Options (2)
Multi-Currency
Based on 46 Thryv reviews. Allows users to process payments in multiple currencies.
Online payment portal
As reported in 64 Thryv reviews. Provides an online portal where customers can make payments.
Page Customization (4)
Drag and Drop
Based on 63 Thryv reviews. Allows users to drag and drop items and content to customize their site's look.
Templates
Provides ready-made templates for simplified landing page creation. This feature was mentioned in 67 Thryv reviews.
Advanced Customization
As reported in 61 Thryv reviews. Allows users to edit a page's HTML or CSS code, or add custom code.
Content Library
Based on 61 Thryv reviews. Allows users to upload and manage content such as photos, videos, and audio.
Page Optimization (4)
A/B Testing
Enables users to test changes to a page by administering the change to a portion of visitors and measuring conversion. 45 reviewers of Thryv have provided feedback on this feature.
Mobile Responsive
Based on 58 Thryv reviews. Creates mobile responsive pages for optimized viewing on mobile devices.
Web Analytics
Gives users insight into unique pageviews, conversions, visitor location and device type, etc. This feature was mentioned in 47 Thryv reviews.
SEO
Optimizes content to increase search engine result rankings. This feature was mentioned in 43 Thryv reviews.
Integrations (8)
E-Commerce Integration
Integrates with e-commerce platforms. 55 reviewers of Thryv have provided feedback on this feature.
Email Marketing Integration
As reported in 61 Thryv reviews. Integrates with email marketing providers to share captured lead data.
Domain Integration
Allows companies to connect landing pages to their existing domain. This feature was mentioned in 54 Thryv reviews.
Multi- Calendar Integration
Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. This feature was mentioned in 69 Thryv reviews.
Website Integration
As reported in 75 Thryv reviews. Provides the ability to be embedded into websites
Payment Acceptance
Integrates with payment processing software to accept payment from customers 75 reviewers of Thryv have provided feedback on this feature.
Video Conferencing
Based on 62 Thryv reviews. Integrates with video conferencing tools to allow for virtual appointments
Communication
Based on 75 Thryv reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers
Lead Monitoring (3)
Features
As reported in 98 Thryv reviews. Provides features to create and manage lists of potential customers
Performance
Monitors form’s performance and contribution to the sales pipeline This feature was mentioned in 93 Thryv reviews.
Identification
Based on 81 Thryv reviews. Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page
Data Capture (4)
Mobile
Based on 84 Thryv reviews. Records leads using different types of devices
Websites
Captures form submissions from existing forms on websites or landing pages This feature was mentioned in 90 Thryv reviews.
Social Media
Captures leads across social media channels 70 reviewers of Thryv have provided feedback on this feature.
Data
As reported in 85 Thryv reviews. Captures measurable, real customer data gathered directly from a website
Analytics (2)
Export/Import
Based on 90 Thryv reviews. Exports and imports lead data to and from various formats like plain text, spreadsheets, etc.
Reporting
As reported in 93 Thryv reviews. Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.
Customization (4)
Forms
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter 97 reviewers of Thryv have provided feedback on this feature.
Personalization
Changes colors, calls to action, or form length to personalize lead capture This feature was mentioned in 94 Thryv reviews.
Templates
Provides pre-configured templates that can be customized by users 94 reviewers of Thryv have provided feedback on this feature.
Integration
Integrates with sales and marketing software solutions to transfer lead data between them This feature was mentioned in 88 Thryv reviews.
Notifications (3)
Confirmations & Reminders
Ability to send confirmation and reminder emails & texts This feature was mentioned in 80 Thryv reviews.
Appointment Follow-Up
Ability to send automated follow-up emails/texts upon conclusion of appointment This feature was mentioned in 80 Thryv reviews.
Scheduling Notifications
Receive a notification whenever a customer schedules an appointment This feature was mentioned in 78 Thryv reviews.
Settings (3)
Time Zone Detection
Automatically detects the time zone of both parties to avoid booking mistakes 72 reviewers of Thryv have provided feedback on this feature.
Availability Settings
As reported in 79 Thryv reviews. Ability to set preferred availability to ensure appointments are only booked during approved times
Blocked Time Settings
Ability to block off additional time between appointments for travel or preparation This feature was mentioned in 80 Thryv reviews.
Personalization (2)
Branding
Personalize booking page with custom logos and colors to match branding This feature was mentioned in 76 Thryv reviews.
Links
Based on 75 Thryv reviews. Personalize a booking link to share with customers
Generative AI (10)
AI Text Generation
As reported in 112 Thryv reviews. Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt. 37 reviewers of Thryv have provided feedback on this feature.
AI Text Summarization
As reported in 32 Thryv reviews. Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt. This feature was mentioned in 31 Thryv reviews.
AI Text-to-Speech
Simulates human-like speech from text inputs. This feature was mentioned in 31 Thryv reviews.
AI Image-to-Text
Converts images into a textual description, identifying key elements. 31 reviewers of Thryv have provided feedback on this feature.
AI Text Generation
Allows users to generate text based on a text prompt. 48 reviewers of Thryv have provided feedback on this feature.
AI Text Summarization
Based on 48 Thryv reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt. 18 reviewers of Thryv have provided feedback on this feature.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 41 Thryv reviews.
Agentic AI - Landing Page Builders (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Lead Scoring (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Lead Capture (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - CRM (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Template Builder (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Online Appointment Scheduling (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Natural Language Interaction
Engages in human-like conversation for task delegation
Technology Glossary Features
View definitions of the features and discover new technology terms.
Social engagement is the process of communicating and participating with members of an online community. Discover how brands can measure their social engagement and implement best practices for online success.
Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.
Program management is a crucial part of all organizations. Learn more about program management, how it differs from project management, the responsibilities of a program manager, and more.
Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.
Online payments are the exchange of monetary funds between buyers and sellers via the internet. This software feature helps perform a majority of purchases and sales conducted on the internet.





