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Best Bug Tracking Software

Adam Crivello
AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

Allow for the creation of multiple projects
File bugs/tickets in a specific project
Allow commenting, file uploading, and custom fields to track the history of a bug
Provide severity and/or priority for bugs
Have the ability to run reports by project or user
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Featured Bug Tracking Software At A Glance

Free Plan Available:
Kualitee
Sponsored
Leader:
Highest Performer:
Easiest to Use:
Top Trending:
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Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
206 Listings in Bug Tracking Available
(7,417)4.3 out of 5
5th Easiest To Use in Bug Tracking software
View top Consulting Services for Jira
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jira is a project management tool that allows users to manage multiple projects, assign work, and track progress across teams.
    • Reviewers appreciate Jira's user-friendly interface, its ability to streamline processes, and its seamless integration with other tools such as Slack.
    • Users mentioned that Jira can be confusing for new users due to its learning curve, and it sometimes experiences performance issues with large projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    979
    Project Management
    758
    Task Tracking
    694
    Features
    622
    Integrations
    522
    Cons
    Learning Curve
    571
    Complexity
    397
    Learning Difficulty
    371
    Overwhelming
    277
    Slow Performance
    269
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jira features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    7.6
    Ease of Admin
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21,797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jira is a project management tool that allows users to manage multiple projects, assign work, and track progress across teams.
  • Reviewers appreciate Jira's user-friendly interface, its ability to streamline processes, and its seamless integration with other tools such as Slack.
  • Users mentioned that Jira can be confusing for new users due to its learning curve, and it sometimes experiences performance issues with large projects.
Jira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
979
Project Management
758
Task Tracking
694
Features
622
Integrations
522
Cons
Learning Curve
571
Complexity
397
Learning Difficulty
371
Overwhelming
277
Slow Performance
269
Jira features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Quality of Support
Average: 8.7
7.6
Ease of Admin
Average: 8.6
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,498 Twitter followers
LinkedIn® Page
www.linkedin.com
21,797 employees on LinkedIn®
(11,030)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Bug Tracking software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool designed to consolidate tasks, documents, goals, and time tracking into one platform, offering a range of features such as customizable workflows, automation, and integrations.
    • Users frequently mention the flexibility and customizability of ClickUp, appreciating its ability to adapt to different workflows and its comprehensive feature set that includes task management, document handling, goal tracking, and time management.
    • Reviewers mentioned that the abundance of features and settings in ClickUp can be overwhelming for new users, and that the platform sometimes experiences performance issues, particularly with larger projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,001
    Task Management
    3,065
    Features
    2,948
    Project Management
    2,652
    Organization
    2,437
    Cons
    Missing Features
    1,941
    Learning Curve
    1,645
    Limited Features
    1,235
    Slow Loading
    1,101
    Not Intuitive
    1,091
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,499 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool designed to consolidate tasks, documents, goals, and time tracking into one platform, offering a range of features such as customizable workflows, automation, and integrations.
  • Users frequently mention the flexibility and customizability of ClickUp, appreciating its ability to adapt to different workflows and its comprehensive feature set that includes task management, document handling, goal tracking, and time management.
  • Reviewers mentioned that the abundance of features and settings in ClickUp can be overwhelming for new users, and that the platform sometimes experiences performance issues, particularly with larger projects.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,001
Task Management
3,065
Features
2,948
Project Management
2,652
Organization
2,437
Cons
Missing Features
1,941
Learning Curve
1,645
Limited Features
1,235
Slow Loading
1,101
Not Intuitive
1,091
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,592 Twitter followers
LinkedIn® Page
www.linkedin.com
1,499 employees on LinkedIn®
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(2,265)4.6 out of 5
10th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    394
    Ease of Use
    307
    User Insights
    213
    User Behavior Tracking
    205
    Insights
    203
    Cons
    Session Management
    151
    Expensive
    81
    Filtering Issues
    79
    Missing Features
    79
    Search Difficulty
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,886 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    503 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
394
Ease of Use
307
User Insights
213
User Behavior Tracking
205
Insights
203
Cons
Session Management
151
Expensive
81
Filtering Issues
79
Missing Features
79
Search Difficulty
70
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,886 Twitter followers
LinkedIn® Page
www.linkedin.com
503 employees on LinkedIn®
(2,293)4.7 out of 5
2nd Easiest To Use in Bug Tracking software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    108
    Team Collaboration
    95
    Collaboration
    94
    Ease of Use
    92
    Version Control
    86
    Cons
    Complexity
    34
    Learning Curve
    33
    Difficulty for Beginners
    29
    Learning Difficulty
    29
    Limited Features
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,605,422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,000 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 30% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
108
Team Collaboration
95
Collaboration
94
Ease of Use
92
Version Control
86
Cons
Complexity
34
Learning Curve
33
Difficulty for Beginners
29
Learning Difficulty
29
Limited Features
27
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,605,422 Twitter followers
LinkedIn® Page
www.linkedin.com
6,000 employees on LinkedIn®
(389)4.6 out of 5
1st Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backlog is a project management and collaboration platform that offers task management, issue tracking, and version control functionalities.
    • Reviewers appreciate Backlog's clean interface, efficient task tracking, and built-in Git feature, which collectively enhance team collaboration, project organization, and development work.
    • Users experienced issues with the mobile app's performance and limited customization options, outdated interface, basic reporting features, and lack of advanced features like AI integration and deep analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Backlog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Task Management
    93
    Task Tracking
    87
    Project Management
    83
    Project Tracking
    56
    Cons
    Slow Performance
    27
    Limited Features
    24
    Slow Loading
    23
    Slow Speed
    21
    Not Intuitive
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Backlog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,192 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backlog is a project management and collaboration platform that offers task management, issue tracking, and version control functionalities.
  • Reviewers appreciate Backlog's clean interface, efficient task tracking, and built-in Git feature, which collectively enhance team collaboration, project organization, and development work.
  • Users experienced issues with the mobile app's performance and limited customization options, outdated interface, basic reporting features, and lack of advanced features like AI integration and deep analytics.
Backlog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Task Management
93
Task Tracking
87
Project Management
83
Project Tracking
56
Cons
Slow Performance
27
Limited Features
24
Slow Loading
23
Slow Speed
21
Not Intuitive
15
Backlog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
9.3
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,192 Twitter followers
LinkedIn® Page
www.linkedin.com
131 employees on LinkedIn®
(870)4.5 out of 5
Optimized for quick response
View top Consulting Services for GitLab
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Features
    38
    CI
    33
    CD Integration
    31
    Integrations
    29
    Cons
    Complexity
    20
    Difficult Learning
    19
    Confusing Interface
    15
    Limited Features
    14
    Complex User Interface
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitLab features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @gitlab
    169,255 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Mid-Market
  • 37% Small-Business
GitLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Features
38
CI
33
CD Integration
31
Integrations
29
Cons
Complexity
20
Difficult Learning
19
Confusing Interface
15
Limited Features
14
Complex User Interface
13
GitLab features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@gitlab
169,255 Twitter followers
LinkedIn® Page
www.linkedin.com
3,282 employees on LinkedIn®
(1,453)4.7 out of 5
Optimized for quick response
14th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday dev is the most flexible, AI-powered product to plan, track, and ship software — while staying connected to the business. monday dev offers flexible AI-powered execution for developers, visibil

    Users
    • Project Manager
    • Software Engineer
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    23
    Ease of Use
    22
    Features
    20
    Team Collaboration
    20
    Project Management
    16
    Cons
    Learning Curve
    15
    Expensive
    13
    Integration Issues
    9
    Learning Difficulty
    8
    Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday dev features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    9.2
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    40,965 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,578 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday dev is the most flexible, AI-powered product to plan, track, and ship software — while staying connected to the business. monday dev offers flexible AI-powered execution for developers, visibil

Users
  • Project Manager
  • Software Engineer
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
monday dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
23
Ease of Use
22
Features
20
Team Collaboration
20
Project Management
16
Cons
Learning Curve
15
Expensive
13
Integration Issues
9
Learning Difficulty
8
Complexity
7
monday dev features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
9.2
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
40,965 Twitter followers
LinkedIn® Page
www.linkedin.com
3,578 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by more than 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closu

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho BugTracker features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.4
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by more than 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closu

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 71% Small-Business
  • 24% Mid-Market
Zoho BugTracker features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.4
Ease of Admin
Average: 8.6
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,670 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
(211)4.6 out of 5
3rd Easiest To Use in Bug Tracking software
Save to My Lists
20% Off: $12/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kualitee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Tracking
    20
    Test Cases
    18
    Organization
    14
    Team Collaboration
    12
    Cons
    Limited Customization
    9
    Insufficient Information
    8
    Learning Curve
    8
    Filtering Issues
    7
    Slow Performance
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kualitee features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.9
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    New York, US
    Twitter
    @Kualitee
    375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    157 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
Kualitee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Tracking
20
Test Cases
18
Organization
14
Team Collaboration
12
Cons
Limited Customization
9
Insufficient Information
8
Learning Curve
8
Filtering Issues
7
Slow Performance
7
Kualitee features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.9
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
New York, US
Twitter
@Kualitee
375 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
(175)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and err

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sauce Labs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    8
    Ease of Use
    8
    Cross-Browser Testing
    6
    Real-time Testing
    5
    Bug Detection
    4
    Cons
    Learning Curve
    5
    Complexity
    3
    Complex Configuration
    2
    Difficult Setup
    2
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sauce Labs features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    8.5
    Ease of Admin
    Average: 8.6
    8.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @saucelabs
    12,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    311 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and err

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Enterprise
  • 39% Mid-Market
Sauce Labs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
8
Ease of Use
8
Cross-Browser Testing
6
Real-time Testing
5
Bug Detection
4
Cons
Learning Curve
5
Complexity
3
Complex Configuration
2
Difficult Setup
2
Expensive
2
Sauce Labs features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.3
Quality of Support
Average: 8.7
8.5
Ease of Admin
Average: 8.6
8.2
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@saucelabs
12,653 Twitter followers
LinkedIn® Page
www.linkedin.com
311 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sentry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Error Tracking
    12
    Debugging
    9
    Easy Setup
    9
    Insights
    9
    Cons
    Error Handling
    5
    Pricing Issues
    5
    Complex Configuration
    4
    Delays
    4
    Ineffective Alerting System
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sentry features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sentry
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @getsentry
    186 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    426 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 36% Mid-Market
Sentry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Error Tracking
12
Debugging
9
Easy Setup
9
Insights
9
Cons
Error Handling
5
Pricing Issues
5
Complex Configuration
4
Delays
4
Ineffective Alerting System
4
Sentry features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Sentry
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@getsentry
186 Twitter followers
LinkedIn® Page
www.linkedin.com
426 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HackerOne Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Helpful
    12
    Collaboration
    11
    Customer Support
    11
    Security Protection
    11
    Cons
    Complexity Issues
    5
    Expensive
    5
    Time Management
    5
    Poor Customer Support
    4
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HackerOne Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HackerOne
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @Hacker0x01
    331,607 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,444 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Mid-Market
  • 41% Enterprise
HackerOne Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Helpful
12
Collaboration
11
Customer Support
11
Security Protection
11
Cons
Complexity Issues
5
Expensive
5
Time Management
5
Poor Customer Support
4
Poor Interface Design
4
HackerOne Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
HackerOne
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@Hacker0x01
331,607 Twitter followers
LinkedIn® Page
www.linkedin.com
6,444 employees on LinkedIn®
(63)4.5 out of 5
11th Easiest To Use in Bug Tracking software
View top Consulting Services for Linear
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linear is a purpose-built tool for planning and building products. Streamline issues, projects, and product roadmaps. Linear powers over 10,000 high-impact product teams including OpenAI, Ramp and Cas

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Linear is a project management tool that assists teams in tracking issues, planning sprints, and staying organized.
    • Reviewers like the clean, minimal interface, the speed, the keyboard-driven workflow, the easy structuring of initiatives, projects, and tasks, and the integrations with tools like Slack and GitHub, which enhance communication and workflow transparency.
    • Reviewers noted that the cost per person can be high for larger teams, advanced customization options are limited, the mobile app needs improvement, the analytics and reporting capabilities are lacking, and the platform can feel a bit limiting for larger organizations or complex workflows.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Linear Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    User Interface
    18
    Simple
    17
    Intuitive
    14
    Integrations
    13
    Cons
    Lack of Tools
    5
    Missing Features
    5
    Limited Customization
    4
    Limited Features
    4
    Organization Difficulties
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Linear features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Linear
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @linear
    92,072 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linear is a purpose-built tool for planning and building products. Streamline issues, projects, and product roadmaps. Linear powers over 10,000 high-impact product teams including OpenAI, Ramp and Cas

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Linear is a project management tool that assists teams in tracking issues, planning sprints, and staying organized.
  • Reviewers like the clean, minimal interface, the speed, the keyboard-driven workflow, the easy structuring of initiatives, projects, and tasks, and the integrations with tools like Slack and GitHub, which enhance communication and workflow transparency.
  • Reviewers noted that the cost per person can be high for larger teams, advanced customization options are limited, the mobile app needs improvement, the analytics and reporting capabilities are lacking, and the platform can feel a bit limiting for larger organizations or complex workflows.
Linear Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
User Interface
18
Simple
17
Intuitive
14
Integrations
13
Cons
Lack of Tools
5
Missing Features
5
Limited Customization
4
Limited Features
4
Organization Difficulties
4
Linear features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Linear
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@linear
92,072 Twitter followers
LinkedIn® Page
www.linkedin.com
196 employees on LinkedIn®
(175)4.8 out of 5
4th Easiest To Use in Bug Tracking software
Save to My Lists
20% Off: $103.20 (Premium plan, 25 users)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's

    Users
    • Project Manager
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BugHerd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Feedback
    15
    Team Collaboration
    15
    Efficiency
    11
    Task Management
    11
    Cons
    Missing Features
    6
    Software Bugs
    4
    Bug Management
    3
    Complex Usability
    3
    Lack of Tools
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BugHerd features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    9.4
    Ease of Admin
    Average: 8.6
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BugHerd
    Company Website
    Year Founded
    2011
    HQ Location
    Melbourne
    Twitter
    @bugherd
    1,619 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's

Users
  • Project Manager
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
BugHerd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Feedback
15
Team Collaboration
15
Efficiency
11
Task Management
11
Cons
Missing Features
6
Software Bugs
4
Bug Management
3
Complex Usability
3
Lack of Tools
3
BugHerd features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Quality of Support
Average: 8.7
9.4
Ease of Admin
Average: 8.6
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
BugHerd
Company Website
Year Founded
2011
HQ Location
Melbourne
Twitter
@bugherd
1,619 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    39
    Ease of Use
    38
    Monitoring
    35
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    31
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.6
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,621 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
39
Ease of Use
38
Monitoring
35
Analytics
32
Features
31
Cons
Learning Curve
31
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
15
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.6
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,621 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT

Learn More About Bug Tracking Software

What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

  • Alerts back-end developers to front-end user issues
  • Tracks reproducible bug history and status
  • Provides a clear, centralized overview of development requests and their state
  • Assists in defining the product roadmap

Why Use Bug Tracking Software?

Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

Who Uses Bug Tracking Software?

Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

Bug Tracking Software Features

User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.