- Jira is a project management tool that provides features such as advanced search, dashboards, reports, time logging, detailed change history, and collaboration capabilities.
- Reviewers frequently mention Jira's ability to create and assign tickets, track ticket status, and customize workflows based on their process, as well as its clear visibility into progress through boards, filters, and reports.
- Users reported that Jira can feel complex and overwhelming for new users, with a cluttered interface and slow performance, especially on large projects with many tickets and custom fields.



