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Bug Tracking reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Bug Tracking Software for Medium-Sized Businesses

    Products classified in the overall Bug Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Bug Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Bug Tracking category.

    In addition to qualifying for inclusion in the Bug Tracking Software category, to qualify for inclusion in the Medium-Sized Business Bug Tracking Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

    Top 10 Bug Tracking Software for Medium-Sized Businesses

    • Jira
    • Wrike
    • ClickUp
    • GitLab
    • Backlog
    • Fiddler
    • LogRocket
    • Raygun
    • Rollbar
    • Bugsnag

    Compare Medium-Sized Business Bug Tracking Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (3,739)4.2 out of 5
    Entry Level Price:$20 / month for 10 users

    JIRA is the tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done.

    (1,361)4.2 out of 5
    Optimized for quick response
    Entry Level Price:$9.8 user/month

    Wrike is the leading enterprise-grade collaborative work management platform that helps companies do their best work — no matter where their employees are based. With many companies moving to a remote work environment for their employees, Wrike is the best platform to ensure collaboration and deliver efficiencies for teams across the enterprise. Over 20,000 customers and more than 2 million users use Wrike to connect geographically dispersed teams and to make sure their entire organizations are

    (2,299)4.7 out of 5
    Optimized for quick response
    Entry Level Price:$0

    ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ClickUp’s core mission is to make the world more productive by removing friction caused by using so many different applications. Built for teams of all sizes and industries, ClickUp’s fully customizable

    (289)4.4 out of 5

    GitLab is a complete open-source DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development process costs and decrease time to market while increasing developer productivity.

    (129)4.5 out of 5
    Entry Level Price:$ 35 per month for 30 users

    Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Reach your business goals with features that help you: - Get everyone on track. Organize your work and teammates with projects and tasks. - Stay in the loop. Your Activity feed and Watchlist help you keep an eye on relevant work and deadli

    (145)4.4 out of 5

    Fiddler is a web debugging proxy tool to log all HTTP(S) traffic between your computer and the Internet. Inspect traffic, set breakpoints, and fiddle with request/response.

    (115)4.7 out of 5
    Entry Level Price:$0

    LogRocket records what users do on your site so that you can reproduce bugs and fix issues faster.

    (44)4.5 out of 5

    Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users' encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team ha

    (116)4.5 out of 5
    Optimized for quick response
    Entry Level Price:Free

    The continuous code improvement platform. Proactively discover, predict, and remediate errors with real-time AI-assisted workflows.

    (29)4.4 out of 5
    Entry Level Price:starts at $29 per month

    Bugsnag provides software teams with automated crash detection and alerting tools, and enables faster bug fixes with powerful prioritization and diagnostics dashboards. To date, Bugsnag has monitored over 1 trillion application sessions from thousands of top technology companies, including Airbnb, Eventbrite, Lyft, Mailchimp, Namely, Pandora, Shopify and Square. Get started for free at

    (189)4.3 out of 5
    Entry Level Price:0

    We deliver Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With the best-in-class bug and feedback reporting, secure crash reporting, intuitive in-app surveys, and reliable infrastructure that supports over two billion devices worldwide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers. Instabug automat

    (49)4.4 out of 5
    Entry Level Price:Free

    Open-source error tracking to monitor and fix bugs and crashes anywhere in your stack in real time. Sentry automates exception handling for every programming language and platform so you can observe and respond to issues up and down the stack: JavaScript, Python, PHP, Ruby, Java, Node, iOS, Android, Go, and more. Developers use Sentry to see all the details they need to identify, reproduce, prioritize, and respond to errors, including stack traces, user context, release data, and preceding e

    (58)4.4 out of 5
    Entry Level Price:$0 per month

    A simple issue tracker that can be customized to fit your team's unique process. From planning, to working, to reporting, Aiveo has you covered from the beginning to the end of your project. Aiveo is a simple, customizable issue tracker for teams of all sizes.

    (72)4.0 out of 5

    MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power.

    (53)4.3 out of 5
    Optimized for quick response

    After one too many unexpected late night code fires, we went searching for a set of application performance management tools to help us put an end to it. What we found told us what was broken, but lacked the ability to tell us why our applications failed, or how to maintain them and prevent the potential dumpster fire. So, we built Retrace to do exactly that. From pre-production to deployment, it is our belief that when our 1300+ customers spend less time fighting technology they spend more time

    (36)4.2 out of 5
    Entry Level Price:Free Storage limits: 5 GB

    Intelligent and easy-to-use issue tracker designed for development agile teams, from creators of IntelliJ IDEA. It serves as an online one-stop shop for tracking daily tasks and bugs, planning sprints and releases, managing agile projects. Supports Scrum and Kanban, speaks your language. Flexible customization capabilities help every team follow its own process.

    (76)3.9 out of 5
    Optimized for quick response

    Helix ALM (formerly TestTrack) is a modular Agile project management solution that lets you centralize and manage requirements, test cases, issues, and other development artifacts — and their relationships. -Helix RM for requirements management -Helix IM for issue management -Helix TCM for test case management Helix ALM's modular structure allows you to license only the capabilities you need now, and easily add others later. With Helix ALM, you can: -Reduce product development risk by inc

    Micro Focus ALM Quality Center is a set of software products designed for accelerating the delivery of secure, reliable modern applications

    (30)4.4 out of 5

    codeBeamer ALM is an organically integrated, collaborative end-to-end Application Lifecycle Management platform with capabilities that specifically support large-scale Agile implementation in safety-critical industries. Its support of Waterfall and Hybrid methodologies, as well as SAFe® (Scaled Agile Framework), and highly adaptable architecture make it a versatile solution that is successfully used by global enterprises in various industries. codeBeamer offers integration points with various i

    (30)4.3 out of 5

    When you need to manage the testing of your project, look no further, SpiraTest is the premier test management and quality assurance solution for companies, organizations and teams of all sizes. With an open architecture and vast library of plugins for bug trackers (JIRA, bugzilla, ...), automated testing tools (Selenium, TestComplete, ...) and load testing (NeoLoad, JMeter, Load Runner...), SpiraTest will transform your testing process with immediate ROI.

    (102)3.8 out of 5
    Entry Level Price:FREE

    Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of thousands of organizations across the globe. Product demo can be found at https://land

    (98)4.4 out of 5
    Optimized for quick response
    Entry Level Price:$25 user/month

    TaskRay: Customer Onboarding Success TaskRay helps organizations onboard customers faster and more efficiently, getting the relationship off to a good start and providing ongoing metrics for customer success. By using TaskRay’s templating and automation functions, high tech, SaaS, Wealth Management, Manufacturing, Franchising businesses and more can build systems that scale whether you have 100 customers or 10,000 customers. -TaskRay is built on the Salesforce Platform to enable seamless custo

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    Check out the G2 Grid® for the top Bug Tracking Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    High Performers
    Micro Focus ALM Quality Center
    codeBeamer ALM
    Helix ALM
    Market Presence

    Learn More About Bug Tracking Software

    What is Bug Tracking Software?

    Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

    Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

    Key Benefits of Bug Tracking Software

    • Alerts back-end developers to front-end user issues
    • Tracks reproducible bug history and status
    • Provides a clear, centralized overview of development requests and their state
    • Assists in defining the product roadmap

    Why Use Bug Tracking Software?

    Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

    User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

    Who Uses Bug Tracking Software?

    Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

    QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

    Bug Tracking Software Features

    User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

    Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

    Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.