SAP SuccessFactors Reviews & Product Details

What I like best about SAP SuccessFactors is how comprehensive and well-integrated it is for HR processes. It’s relatively easy to use once configured, and the implementation is structured with good documentation and partner support. We use it frequently for core HR, performance management, and employee lifecycle activities, and it offers a wide range of features that cover most HR needs. Integration with other SAP systems and third-party tools is smooth, and customer support is reliable, making it a strong, enterprise-ready HR platform. Review collected by and hosted on G2.com.

One thing I dislike about SAP SuccessFactors is that the user interface can feel complex and less intuitive, especially for first-time users. Configuration and customization often require specialized knowledge, which can slow down changes. Some workflows involve multiple steps, and report creation can feel rigid. Additionally, implementation and ongoing maintenance can be time-consuming for smaller teams. Review collected by and hosted on G2.com.

SAP SuccessFactors is a unified platform that is straightforward to implement. At our company, we use it for recruitment as well as Employee Central to manage employee profiles. It is a one shop stop with multiple HR functions. It can be easily integrated with systems like ServiceNow. Review collected by and hosted on G2.com.

There are noticeable performance issues with SAP SuccessFactors. We've experienced significant delays when loading the platform, especially when accessing employee profile pages that contain a lot of information or detailed fields—it can take an extremely long time to load. Additionally, the system crashes frequently, which disrupts our workflow. The licensing pricing is also a concern, as it feels too high and lacks transparency. Review collected by and hosted on G2.com.

It a great step forward if you compare the classic SAP HCM backend system. The User friendly designed and the process data driven system makes easier to go for standardization instead of more customized solution that sometimes makes long term issues. Review collected by and hosted on G2.com.

In a way you lose the flexibility of SAP HCM on premise, you have not all the functionalities and modules, like TA, Payroll, OM, in the new system making not possible to translate all your use cases. Review collected by and hosted on G2.com.

This application features a pleasant user interface and is easy to navigate. It offers informative content and proves to be very useful, especially with its ability to provide real-time insights that support decision making. Additionally, it effectively connects HR processes with business functions. Review collected by and hosted on G2.com.

So far, I haven't noticed any downsides with this application. Everything has been working well, and I have no complaints or dislikes at this point. However, I do think it could be made more user-friendly. Review collected by and hosted on G2.com.

I find SAP SuccessFactors very valuable for HR-related activities since it provides a unified platform where I can track everything from hiring to separation for an employee. This integration allows me to track all my personal details in one place, which makes it easy and less complex. I can also raise requests, like leave requests, conveniently using this tool. Another feature I appreciate is the knowledge management, where I can track and complete all my courses within the tool. Having everything accessible in one place significantly saves time and avoids the hassle of using different tools for various HR activities. This consolidation benefits both HR personnel and employees. Review collected by and hosted on G2.com.

I think the UI could be better. It's also sluggish compared to some other similar tools, which hampers productivity. Review collected by and hosted on G2.com.

I love how SAP SuccessFactors is very user-friendly and makes all employee-related tasks well-organized and easy to access. The workflows for leave requests, approvals, and performance reviews are clear, ensuring employees always know the status. I also appreciate the effective notifications and reminders that help avoid missed deadlines, making HR processes more consistent and transparent. Additionally, it integrates well with payroll and finance systems, ensuring employee data and compensation information stay consistent. SAP SuccessFactors also integrates with email and calendar tools, which makes managing HR tasks smoother and more efficient for employees. Review collected by and hosted on G2.com.

Some pages and reports can be slow to load, especially when accessing detailed performance data. Certain features, like goal tracking and feedback forms, can be a bit confusing for first-time users. Also, it's sometimes difficult to view or download our salary slip. The initial setup was a bit challenging due to the need to migrate data from spreadsheets and align processes with the system’s structure. Review collected by and hosted on G2.com.

SAP SuccessFactors, a tech suite with inbuilt features making work at ease for corporate, students, HR, payroll and overall engagement of employees with the organization. Apart it also helps students and employees in their Learning Management System (LMS), which improves their skill development, learning ability and corporate trainings. SAP SuccessFactors also plays an important role in content management and is widely used for streamlining process with ease of implementation. Review collected by and hosted on G2.com.

It comes with some dislike factors which might be cost consideration and system slowness with long browsing and page loading time. Need to make more user friendly as many clicks are required for simple tasks. It's costing and flexibility must be brought to consideration if reviewed. Review collected by and hosted on G2.com.

I like having centralized, reliable employee and compensation data with SAP SuccessFactors that integrates well with finance and payroll processes. It makes reporting on headcount, labor costs, and budgets much easier and reduces manual reconciliations. The platform is valuable to me because it creates a single source of truth for accounting and finance, eliminating the need to pull information from multiple systems. I also appreciate its reliable and strong reporting features and good integrations. Review collected by and hosted on G2.com.

Some areas of SAP SuccessFactors could be improved, particularly around usability and reporting flexibility. Certain workflows and screens feel complex and not always intuitive, which can make simple tasks take longer than expected, especially for non-HR users. The interface can feel complex, making it harder for accounting or finance users to quickly find the information they need. Reporting is also somewhat limited, and creating custom reports often requires extra configuration or exporting data to Excel. Improving navigation and offering more flexible, user-friendly reporting would make the system easier and more efficient to use. Review collected by and hosted on G2.com.

I really like SAP SuccessFactors because it's a very good platform that does the right things I need. As a manager, it helps me a lot in tracking my team's leaves and attendance on time. It's great that I don't have to maintain any Excel sheets to manage the time. The functionalities are very up to the mark, making it convenient for both my team and myself to apply leaves in advance, get them approved, and easily track the status of leave requests. Plus, we can check profiles on SuccessFactors, which adds to its convenience. The initial setup was like a cakewalk, taking only a few days, and it resolved a lot of overheads and confusions we had before using it. Overall, I'm really happy with it as it helps track the holiday calendar and my leave balance. Review collected by and hosted on G2.com.

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I like that SAP SuccessFactors allows me to view and make edits to my employee information easily. I appreciate being able to process my performance data and metrics throughout the year and the ease of viewing my company’s organizational chart. It is valuable to have all this information in one place instead of searching in different locations. Plus, I can see the past history of my performance, which is very useful. Using SAP SuccessFactors was fairly easy to navigate as a first-time user. Review collected by and hosted on G2.com.

I don’t like that you aren’t able to hit the back button to get back to the previous page. Instead, you are kicked out and have to go back to the main menu again. That’s annoying. Navigation can be drastically improved. I should be able to hit the back button at the top of the browser as well as click the button that was created to go back, especially when that button isn’t available. Review collected by and hosted on G2.com.