SAP SuccessFactors HCM Features
Core HR (5)
Organization Management
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Time, Attendance, and PTO
Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.
Salary Structures
Manages position descriptions and pay grades/structures for each role
Compliance
Helps protect risk areas by ensuring compliance standards are met through tracking and reporting
Benefits Administration
Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options
Platform (24)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Is accessible from a mobile device and by users on the go.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Reporting
Access pre-built and custom reports and dashboards.
APIs / Integration
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Offline
Provides users ability to create and access expense reports/timesheets while not connected to internet.
Reward Structuring
Define compensation packages and allowance plans within the system. Specify the various components of compensation, including base pay, bonuses, and equity. Structure compensation pools and hierarchies for continual planning.
Event Management
Coordinate new hire, transfer, promotion, and termination events within the system using rules to automatically facilitate the associated compensation adjustments.
Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Compensation History
Access employee compensation history and talent records when evaluating compensation adjustments to inform decision making.
Automated Compliance
Maintain compliance with corporate policies, state mandates, and federal regulations regarding compensation with built in compliance features, including automated identification and flagging of unapproved behaviors.
Performance Management Integration
Integrate employee performance data from a third-party performance management solution to supplement compensation history and establish pay-for-performance compensation structures.
Embedded Analytics
View budgetory allocations across the organization, compensation information related to individual employees or departments, and underlying compensation trends in analytics dashboards embedded in the system.
Reporting Capabilities
Create standard and ad-hoc reports of compensation data within the system. Trends and other graphical representations of data displayed by analytics dashboards can be included in reports.
Compensation Data Management
Easily import data into or export data from the system, and access employee compensation data quickly within the system. Create compensation hierarchies so that managers can access relevant team information.
Internationalization
Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system.
Time Tracking (3)
Ease of Completing Timesheets
Timesheet entry takes little time and is intuitive for new users
Tracking Time to Project/Task
Users can easily track time based on task or activity and assign to projects
Billable Time Rate Management
Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.
Client Invoicing (2)
Invoice Creation and Delivery
Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.
Electronic Payments
Accepts electronic payments from clients
Mobile Time Tracking (1)
Time Tracking
Allows users to track and enter time spent on project tasks from mobile device.
Administration (5)
Business Tool Integration
Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems
Workflow
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer
Automated Reminders
Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
Policy Compliance Management
Enables administrators to create rules that enforce compliances of corporate time and expense policies
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Workforce Management Platform Features (10)
Labor Forecasting
Predict the number and types of employees necessary to meet anticipated demand to control labor costs.
Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
Time & Attendance Tracking
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
Absence & Leave Management
Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.
Skills Management
Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
Succession Planning
Identify high performing employees with potential to be promoted with minimal development.
Workforce Analytics
Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
Self-Service Capabilities
Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
Mobile Shift Scheduling
Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
Team Communication
Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Platform Content (14)
Forms Library
Provides users with a pre-built library of templated forms related to the hiring process.
E-Forms
Provides electronic forms for employees to complete.
E-Signature
Enables new hires to sign forms electronically.
Background Checks
Enables the employer to perform background checks.
Offer Letter Approvals
Provides user with offer letter templates.
Offer Letter Templates
Enables all stakeholders to approve offer letters.
Employee Pulse Surveys
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.
Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Science-based templates
Provides content templates built by academics and/or practitioners and leverage science and research.
Digital Strategy
Manages employer branding across mobile, digital, and social media.
Candidate Relationship Management
Offers a candidate relationship management (CRM) system to track and organize candidates across mobile, digital, and social media.
Employer Branding
Provides tools that help optimize employer branding on career sites, job portals, and employee testimonial pages.
Social Recruiting
Provides social recruiting tools, job distribution features, and candidate relationship management (CRM) capabilities.
Platform Additional Functionality (11)
Self-Service Portal
Enables employees to login and view their onboarding process.
Automated Team Introductions
Introduces new hires to employees based on org chart.
Compliance Training
Provides training on relevant compliance issues.
Automated Onboarding Workflows
Provides workflows which track new hire progress.
Onboarding Notifications
Provides notifications about the onboarding process to both the new hire and manager.
Employee Segmenting
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Peer Recognition
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
Social Feedback Portal
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Dashboard
Has a centralized dashboard for users to interact with.
Mobility
Is accessible from a mobile device and by users on the go.
Platform Data (3)
Time-to-Productivity Reporting
Provides metrics on the time it takes a new hire to reach productivity.
Onboarding Process Reporting
Provides holistic Metrics on the onboarding process.
Visualization
Contains tools to visalize data sets or workflows.
Course Authoring (4)
Course Builder
Enables user to create courses.
Role-Based Templates
Provides templates for course creation based on industry or role.
Assessments & Quizzes
Designs and administrates tests and quizzes.
Instructor-Led Training
Enables for design of classes that are led by an instructor.
Course Delivery (3)
Learning Paths
Creates sequences of classes which must be taken in a specific order.
Communication & Notifications
Provides functionality to communicate and send notifications to users.
Assignment Scheduling
Enables users to plan assignments and dispense them automatically.
Course Management (4)
Gamification
Motivates users by tracking points, achievements, and badges.
Varied User Types
Limits user access to certain functionality and courses.
Certifications
Provides custom certifications to distribute after course completion.
Industry Compliance
Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.
LMS Marketplace (1)
Course Marketplace
Enables users to purchase and consume courses via an online marketplace.
Interface (2)
White Labeling
Customizes LMS experience with custom branding, personalized URL, and more.
Multilingual
Provides multiple language choices.
Automation (1)
Process Automation
Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.
Logistics (6)
Dashboards & Reporting
Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions.
Data Collection
Labor data collection options include web, mobile, and hardware.
Lanuguage Options
Provide multiple language options for a global user base.
Security
Secure solution so administers can maintain access rights and security.
Employee Portal
Employee portal lets employees log into the system to access all company and employee information.
AI
Uses AI processes to automate workflows by developing a comprehensive HR-knowledge base.
Management (12)
Schedule Creation Tools
Tools that help in scheduling and shift creation and management.
Schedule Management
Tools that manage vacation, holidays, absences, breaks, and overtime.
Employee Leave Management
Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more.
User Access
Grant access to select features and data based on the users' role, both internally and externally.
User Role Access
Provides employees self service access and managers a centralized view.
Employee Information
Ability to manage employee information.
Employee Information Automation
Automate employee promotions and position changes and company policy changes.
Ticketing Platform
Tools that help create and manage a ticketing platform that facilitates cross-departamental communication.
Single Sign-On
The ability to sign onto a platform once and access a variety of software solutions without needing to sign into each one individually.
Business Process Management
Tools to create and organize business process flowcharts and documentation.
Self-Service
Web-based or intranet self-service portal enables employees to submit service requests.
Dashboard & Reporting
Dashboard and reporting on HR activities with workforce analytics capabilities.
Monitoring (3)
Regulations Enforcement
Enforce federal, state, and organization regulations.
Compliance Monitoring
Monitor and maintain compliance.
Integration
Provide integrations with payroll software.
Customization (2)
Customization
Provides a customizable soltution that HR professionals can adjust to suite the organization's needs.
HR Integrations
Integrates with core HR software to access employee information.
HR Content (3)
Knowledge Management
A place to create articles with important information about processes and other crucial information that is easily accessible by employees.
Content Delivery
Tools to create and deliver content throughout an organization.
Document Management
The ability to organize and manage a variety of documents.
Basics (3)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Additional Functionality (3)
Dashboard
Has a centralized dashboard for users to interact with
Cloud
Provides a cloud based version of the platform
Mobility
Is accessible from a mobile device and by users on the go.
Content (2)
Automation
Automates some or all operation related tasks
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Training & eLearning (7)
Assessments and Practice
Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.
Content Delivery and Tracking
Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.
Content Creation
Creates training materials for instructor- and self-led courses.
Customer Training
Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.
Manager Portals
Allows managers to see progress of team members.
Content Storage and Management
Provides functionality to store, organize, and search all training content.
Content Libraries
Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.
Recruiting and Onboarding (5)
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Onboarding
Tracks key steps in onboarding process including new employee orientation and employee payroll documents.
Sourcing and Candidate Identification
Search broad candidate pool to recruit passive talent
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Applicant Tracking
Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Platform Functionality (4)
Sourcing and Candidate Identification
Search broad candidate pool to recruit passive talent
Job Posting
Ability to post job descriptions and allow candidates to apply within software or on company's website.
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Applicant Tracking
Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.
Platform Basics (6)
Performance Benchmarking
Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
Reporting & Dashboards
Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Integrations
Offers a built-in applicant tracking system (ATS) or integrates with third-party ATSs.
Platform Performance (3)
Automation
Automates some or all operation related tasks.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Performance reviews (3)
360 Reviews
Facilitates 360-degree feedback between managers, employees, and peers.
Customizable Forms
Provides customizable employee review forms and questions.
Review Status Tracking
Tracks completion status of employee reviews.
Goals (2)
Goal-Setting
Facilitates goal-setting for individual employees and tracks progress toward goals.
Company Goals And OKRs
Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals.
Feedback (4)
Continuous Feedback
Collects continuous feedback for employees; facilitates recording and storage of ongoing notes about each individual’s performance.
Requesting Feedback
Allows employees or managers to request feedback from other employees.
1-On-1 Meetings
Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes.
Public Praise
Provides a forum for employees or managers to deliver public praise for exceptional employee performance.
Data (2)
Dashboards And Reports
Generates in-depth visual dashboards and reports based on employee performance data.
Historical Data
Retains historical performance review data or integrates with third-party applications where historical data can be maintained.
Career pathing (2)
Employee Profiles
Maintains user profiles for each employee that includes data such as existing skills, work history, and career interests.
Career Paths
Generates personalized career paths for employees.
Opportunity matching (2)
Opportunity Database
Maintain a customized database of opportunities for employees to pursue, such as mentorships, internal job openings, projects, or online courses.
Opportunity Matching
Automatically matches employees with relevant career development opportunities.
Analytics and integrations (3)
Skills Analytics
Displays analytics dashboards showing employee capabilities and potential organization-wide skill gaps.
Reporting
Generates reports on talent marketplace usage and engagement.
Integrations
Integrate with HR software to facilitate the seamless sharing of employee data.
Generative AI (9)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt.
Benchmarking and Equity - Compensation Management (3)
Benchmarking Data
Displays and compares pay equity information, comparing the parity of pay across demographics.
Pay Equity
Comes with native pay equity module or capabilities.
Salary Bands
Facilitates organizing workers into salary bands and comparing or contrasting across different levels in the organization.
Core Features - Employee Experience Software (2)
Employee Lifecycle Management
Manages the entire employee lifecycle from onboarding to exit surveys, providing actionable insights and customization.
Communication
Aids in knowledge management and the crafting of company branding and messaging.
People Analytics - Employee Experience Software (2)
Action Plan
Data analysis leads into creating HR initatives and policies with measurable outcomes.
Productivity
Directly measures and finds ways to optimize workplace productivity.
Advanced Features - Employee Experience Software (3)
Digital Experience Management
Integrates with the IT technologies and workflow to optimize and manage omnichannel digital experiences.
Benchmarking
Allows access to industry research, benchmarking, and other comparison whether through internal functionality or partnership with third-party.
Employee Listening
People analytics include features capable of impelmenting an advanced employee listening strategy.
Employee Improvement - Employee Experience Software (3)
Performance Management
Includes native feedback functionality like OKRs, 360 feedback, continuous improvement, or other performance management tools.
Learning
Guides employee growth through suggested content, skill building, or other learning initiatives and programs.
Team Building
Provides gamified team building or informal socialization features to help people bond and communicate.
Recruitment Platform - Recruitment Platforms (6)
User Permissions
Gives administrators the power to restrict views, functionality, access, and abilities by role.
Sourcing
Creates an automated, passive source of potential candidates.
Interviews
Schedules, manages, and hosts live or records video interviews.
Dashboard
Provides a detailed analytics dashboard with customization options.
Internationalization & Locationalization
Allows users to use the platform in multiple languages and provides localization options
Customization
Lets administrators customize to accomodate unique workflows with custom rules, fields, views, or algorithms.
Recruitment AI - Recruitment Platforms (3)
Candidate Matching
Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile.
Gen AI in Talent Acquisition
Provides generative AI for the creation of job descriptions, onboarding materials, or talent acquisition tasks.
Engagement
Uses automated messaging, tracking, or a chatbot to assist in candidate engagment.
Agentic AI - Performance Management (2)
Multi-step Planning
Ability to break down and plan multi-step processes
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Corporate Learning Management Systems (2)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Onboarding (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Recruiting Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Recruitment Platforms (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Top-Rated Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process.
Compensation statements outline an employee’s compensation history, including all employer-provided benefits and rewards, throughout the fiscal year. Learn more about the elements included in a compensation statement and why it’s important to create one.
Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy.
Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and the best practices needed to make it work.
Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.
Compensation history is the private information that some companies may choose to ask candidates for during the interview process. Learn about states where asking salary history is banned, the benefits of having this data, and more.






