Restaurant365 Reviews & Product Details

Restaurant365 is exceptionally intuitive. Not all restaurant folks are Tim Cook. Some need an interface that's welcoming, not intimidating. That's Restaurant365! It gets you what you need, and if what's available is not a custom fit, their Support Center always has a solution at the ready! Review collected by and hosted on G2.com.

The only thing that's missing is the ability to issue purchase orders for non-inventoried items (both goods and services). I know they're working on it, and when the solution comes through, R365 will be even more robust! Review collected by and hosted on G2.com.

As a Training & Restaurant Technology Manager overseeing multiple stores, I appreciate how Restaurant365 combines accounting, scheduling, payroll, and inventory into one platform. The ease of integration with our POS and payroll systems cuts down on duplicate work and errors, and the number of features available allows different departments to work within the same system. Once implemented, the ease of use makes it simple for managers to handle day-to-day functions, and the frequency of use across locations ensures consistency and visibility for the whole organization. Review collected by and hosted on G2.com.

Implementation takes a lot of work and effort. If you and your team don’t set up a lot during this time, adoption at both the store level and corporate level will be tricky and frustrating. The key is to use the implementation process to set up everything you need, and don’t be afraid to ask tons of questions. Review collected by and hosted on G2.com.

I find Restaurant365 to be incredibly effective for managing 20 properties efficiently. Its seamless integration for accounting, purchase orders, recipe management, and inventory management greatly simplifies my tasks. The ability to attend conferences enhances my usage proficiency, and it has been instrumental in identifying operational issues through variance analysis. The system’s restaurant-specific design makes it particularly beneficial and user-friendly for my needs, and its setup process was smooth without major hurdles. Review collected by and hosted on G2.com.

I don't like how some items in inventory management break down into cost per recipe instead of the made product, which causes errors in my inventory. This is an issue I am looking to resolve in the future. Review collected by and hosted on G2.com.

I appreciate having all my necessities in one place. The amount of information, that can be pulled with one click, I can monitor and oversee more than one thing at a time. User friendly between all stages of computer knowledge. I run more financially stable businesses using this tool. We use 365 all day in our businesses, customer support is quick and effective with solid follow up. Review collected by and hosted on G2.com.

The old school aesthetic interface. Looks like a Windows 95 program vs a cleaner, clearier view. Review collected by and hosted on G2.com.

Business Intelligence rivals any new custom dashboard or reporting tool on the market today Review collected by and hosted on G2.com.

Could improve on POS database file polling agent to get all info for stores Review collected by and hosted on G2.com.

I love how user-friendly Restaurant365 is, making it easy for our team to navigate and use effectively. The customer support has been outstanding, promptly assisting us with any questions or issues we encounter. I appreciate Restaurant365's specialized focus on restaurant operations, which aligns perfectly with our needs, enhancing our daily operations. The seamless integration with other systems like Aloha, Toast, and SpotOn is another feature I value, facilitating a cohesive workflow. Additionally, I am impressed by its efficient handling of inventory management, greatly benefiting our business operations. Review collected by and hosted on G2.com.

No dislikes about it Review collected by and hosted on G2.com.

It used to take us 2-4 weeks to put out financials at the end of a period and we now have one group of our restaurants that can be done within 5 business days (5 locations) of the end of the period and the other majority of our restaurants that is done within 7 business days (41 locations) of the end of the period. Some of this has to do with their period end dates, Sunday or Wednesday, respectively. With having operations and accounting under one system we can get the weekly inventory posted to the P&L the day after the week ends so it is basically instant access to cogs. They also allow for less manual entry on the back end because the operator can enter everything for inventory straight into a system that is keeping costs updated based on our purchases without the manual updates to an Excel spreadsheet. Review collected by and hosted on G2.com.

I know it may not seem like it is a big deal as this is usually a big selling point but there are times that immediate access to data isn't as helpful when you have a multi step process to make sure payroll is posted correctly. Or there is adjustments that have to be made to a labor allocation because it wasn't known before payroll was processed and the manager is looking at their P&L and see payroll is posted but then start asking questions while I'm still trying to complete my process. So you end up with questions about something because they looked 5 mins before you completely finished the process. Review collected by and hosted on G2.com.

The ease of utilizing with multiple entities. The online support center is very user-friendly and has a majority of the information needed when questions arise. Review collected by and hosted on G2.com.

There are a lot of details to fill in initially and the training from R365 was very generic. It seemed like the training person was ready from a script and any questions outside of that, were not easily answered. There were a few things we asked about and were told the system could not do that. Once we utilized the online support center, we were able to figure it out on our own. The trainer was extremely nice, it just seemed she had not used the system in the capacity we were using it. Review collected by and hosted on G2.com.

R365 efficiently and effectively improves the streamlining of our inventory, payroll and integration of our products. Review collected by and hosted on G2.com.

R365 has a some hurdles when it comes to integration with some softwares which has caused a bit of work on our end. Review collected by and hosted on G2.com.

I like that it has different areas and uses that can be using between different departments within a company, such as commissary, operations, and finance Review collected by and hosted on G2.com.

The lack of support and instructions of the different areas in R365 Review collected by and hosted on G2.com.