G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits, which helps streamline processes and improve operational efficiency across organizations. Users appreciate features like the seamless integration of payslips and navigation within the system.
Users say that Paycom stands out for its user-friendly interface, making it very simple and easy for employees to understand the processes involved. Reviewers highlight the accessibility of essential features, such as managing work schedules and updating personal information, which enhances the overall user experience.
According to verified reviews, ADP Workforce Now has a higher G2 Score in the Workforce Management category, indicating greater overall user satisfaction. Users have noted that it effectively resolves payroll issues, ensuring timely salary payments, which is crucial for employee morale.
Reviewers mention that Paycom's ease of use is a significant advantage, with many users finding it easy to navigate the system. This simplicity is particularly beneficial for employees who may not be tech-savvy, allowing them to access everything they need without confusion.
G2 reviewers highlight that while ADP Workforce Now has a solid reputation for its comprehensive features, some users have experienced challenges with configuration to match specific workflow needs. This can lead to a steeper learning curve for new users compared to Paycom's more intuitive setup.
Users report that Paycom's support quality is notably higher, with many praising the responsiveness and helpfulness of the support team. This aspect can be a deciding factor for organizations that prioritize strong customer service and assistance during implementation and ongoing use.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
Paycom
No pricing available
Free Trial
ADP Workforce Now
No trial information available
Paycom
No trial information available
Ratings
Meets Requirements
8.6
3,194
8.6
1,286
Ease of Use
8.3
3,415
9.1
3,625
Ease of Setup
7.7
1,862
7.8
737
Ease of Admin
8.1
1,642
8.2
744
Quality of Support
7.9
2,896
8.5
1,187
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
How can employees elect to contribute all bonus earnings directly into their 401k
2 Comments
AG
Depends on the 401k Provider and how your company sets your 401k up. There are many variables and rules to consider that exist outside of the Paycom system.Read more
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