--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6889 scale: '5' date_modified: '2026-08-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,889 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. Easy-to-Use Portal, but Customer Service Needs Improvement **Rating:** 1.0/5.0 stars **Reviewed by:** Annette P. | Vice President, HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Paycom?** The portal is very easy to use and it is interactive. **What do you dislike about Paycom?** Customer service is not at the highest level. Over the past few years we have had a revolving door of account reps, relationship managers and dedicated service teams. We are not informed when our reps leave or get reassigned. We must always reach out to the rep and have our benefits brokers step in and literally "train" our reps on compliance and how to use their own system. **What problems is Paycom solving and how is that benefiting you?** We have issues with Payroll set up regarding taxes, EDI feeds on the benefit side, had issues setting up the new IRS 401k Roth catch up for high earners, and other issues. The problem is that Paycom does not have an open API and does not communicate well with our ATS and other systems **Official Response from Alexis Correa:** > The feedback shared here does not reflect the expectations we set for our software or services. We invite you to share additional details at feedback@paycomonline.com. Our software is designed to support automation, compliance and accurate payroll processing, and we remain confident in its capabilities to serve your organization. ### 2. System with Inadequate Functionality and Support **Rating:** 0.0/5.0 stars **Reviewed by:** Kimberly S. | Senior Director of People & Culture, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Paycom?** Nothing **What do you dislike about Paycom?** I'm really frustrated with Paycom because it creates more problems than it solves. The system is buggy and things break randomly, so I'm always dealing with unexpected issues when staff come to me with problems. For instance, changes in employee profiles aren't automatically updated as you'd expect, leading to tons of extra work like manual corrections and internal audits. There's no test environment either, and it feels like features that could be really helpful are added too late. Plus, their support isn't great. I feel like we're paying a lot just to be part of their user experience team. It also doesn't integrate with any other tools, which is another big downside. Setting it up was a nightmare, especially since Paycom doesn't offer any on-site support to help you understand the system. Overall, I wouldn't recommend it to anyone. **What problems is Paycom solving and how is that benefiting you?** Honestly, Paycom creates problems for me. It leads to random issues that I only discover when they occur, causing additional work like audits and communication with vendors. I spend a lot of time fixing issues and addressing staff concerns due to system inaccuracies. **Official Response from Alexis Correa:** > At Paycom, we're dedicated to setting our clients up for success and hold our software and our team to a high standard, including offering on-site support. We're disappointed this wasn't your experience and would appreciate the opportunity to learn more. We invite you to share your feedback at feedback@paycomonline.com. ### 3. Technology twenty years behind the times **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** Paycom has made timeclock and payroll processing more straightforward for us, and given our employees easier access to related documentation. **What do you dislike about Paycom?** Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for our needs, which Paycom has been unresponsive to when we express that concern, to the point we are likely reverting to the tools we used before the implementation. In fact, during sales and implementation, we were told things that the system could do that it absolutely cannot do, and feel like we were sold vaporware. This tool is at least 20 years behind the competition in this space, and is not terribly concerned with closing that gap. The ATS in particular is antiquated and possesses absolutely none of the features of a modern ATS. The UI is unintuitive and often takes 10 steps to do what can be done in two - I know because the three other tools I've used in the last five years can do it in two (or fewer). The implementation was also concerning. I asked why we weren't running a parallel payroll with our old system before implementation and was told "that's not how we do it". Fortunately, we ran an off-cycle payroll before our main one to find the *dozens* of problems that would have surfaced in the main payroll. And when we flagged these, there was a total lack of urgency on Paycom's part. They wanted us to run the payroll and fix the problems after, but then we would not have been certain they were fixed before running our main payroll. Support is responsive, but does not take the time to understand the core question before answering reflexively. And when they respond, you get the company line, not the solution to your problem. **What problems is Paycom solving and how is that benefiting you?** Implementing Paycom has caused far more problems than it has solved, because it has - thus far - *solved* none, and created many. **Official Response from Alexis Correa:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed, and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 4. Skip this unless you are a small company that looking for cookie cutter. **Rating:** 0.0/5.0 stars **Reviewed by:** David T. | Senior Manager of Talent Acquistion, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Paycom?** Paycom offers a wide range of features, depending on which products you need to use. At our company, we transitioned to this system for scheduling, applicant tracking, and also for invoicing and payroll. **What do you dislike about Paycom?** Paycom is a cookie-cutter platform, and it can be difficult to tailor for certain companies that need more advanced settings and reporting. This can be challenging and may require a workaround, which takes extra time out of someone’s daily workday just to generate a report that should only take seconds. The metrics can also be skewed at times, and it can take a while for your account rep to respond or fully resolve the issue. I use this system daily, and the integration is still not up to standard. I wouldn't say it's easy to use, since you have to navigate multiple screens to find what you need. Also, the implementation was very quick, so they can start billing. Overall, i wouldnt suggest this system **What problems is Paycom solving and how is that benefiting you?** Our company was looking for a consolidated system to support onboarding, training, applicant tracking, scheduling, time cards, and billing and invoicing. We transitioned to this system, but it’s still a nightmare to use. **Official Response from Alexis Correa:** > At Paycom, we're committed to helping businesses of all sizes thrive by providing a single, intuitive software that streamlines payroll, HR, and time management tasks, alleviating the complexity and administrative burdens of managing a workforce. By freeing up more time to focus on growth and strategy, our solution enables businesses like yours to achieve their full potential. We hold both our specialists and our software to high standards, and the experience described doesn't align with those standards. We invite you to reach out to us at feedback@paycomonline.com. We're confident our team can provide the assistance you need to address any questions you may have. ### 5. Functional platform, but governance and value alignment need improvement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Paycom?** What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. **What do you dislike about Paycom?** The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation. Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. **What problems is Paycom solving and how is that benefiting you?** Paycom provides a centralized platform for core payroll and HR data, which helps reduce fragmentation between systems and supports consistent recordkeeping. Routine payroll processing is generally reliable once configured, and having employee information, payroll history, and compliance-related reporting in a single system simplifies certain administrative and audit preparation tasks. The primary benefit is operational consolidation—maintaining core payroll and HR functions in one environment rather than coordinating across multiple disconnected tools. This can reduce manual data movement and support baseline compliance and reporting needs for a mid-sized organization. **Official Response from Alexis Correa:** > We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com. ### 6. Overengineered, Unintuitive, and Expensive—Paycom Made Payroll a Costly Chore **Rating:** 0.5/5.0 stars **Reviewed by:** Tony S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Paycom?** The name, its good name, but that's abour it. **What do you dislike about Paycom?** Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency. Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly. Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable. The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design. Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. **What problems is Paycom solving and how is that benefiting you?** It solved no problems and introduced many **Official Response from Katie Lenhart:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 7. Avoid, Not recommended **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Paycom?** Paycom has an AI feature that is nice for quick information when it works. **What do you dislike about Paycom?** The list may be too long to include here, but overall the system does not work as sold **What problems is Paycom solving and how is that benefiting you?** They are not, as of right now there is no benefit to using it for the company **Official Response from Alexis Correa:** > IWant™ is designed to help users quickly find answers and navigate the platform with ease, and we’re glad this feature has been helpful. While we’re disappointed to hear you still have concerns, we remain confident in our software and the value it delivers when fully implemented. We encourage you to contact feedback@paycomonline.com so we can better understand and address your experience. ### 8. DONT USE **Rating:** 0.0/5.0 stars **Reviewed by:** Sally L. | VP of Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Paycom?** Absolutely nothing its very hard to use and they hold records hostage if you stop using them **What do you dislike about Paycom?** they hold records hostage if you stop using them **What problems is Paycom solving and how is that benefiting you?** none paycom made everything harder **Official Response from Katie Lenhart:** > Sally, we are disappointed to read your review and would like to learn more. Please reach out to feedback@paycomonline.com with additional details so that we can better address your feedback. ### 9. Easy to be fully informed **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions **Reviewed Date:** March 19, 2026 **What do you like best about Paycom?** Easy to report hours and look up information. **What do you dislike about Paycom?** Making changes to incorrect hours in a day, it's easier to delete the whole entry and start over instead of trying to fix the one entry. **What problems is Paycom solving and how is that benefiting you?** Not aware of any particular problem. **Official Response from Katie Lenhart:** > We are glad you find Paycom easy to use and find your employee information. If your experience has been a positive one, we’d truly appreciate it if you’d consider updating your rating to better reflect your comments. Thank you again for taking the time to leave a review. ### 10. I WILL NEVER RECOMMEND PAYCOM TO ANYONE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Paycom?** I can't think of anything at the moment. **What do you dislike about Paycom?** The system are overly complicated and not user friendly. Example: departments have to be set up in 2 places, on 2 spearate pages in the profile. Another example of poor customer service. There was an issue with the system which prevented us from processing payroll before the deadline. Paycom charged us $50 fee to push the payroll through after hours. We escalated to a manager, who told us there was nothing he could do, since payroll was submitted after the designated deadline. Again Paycom took no responsibility that the delay was caused by an issue in their system. I found customer support to be lacking and almost combative at times. There was no accountability when Paycom made failed. Example: NYMCMNT Tax - This tax wasn't set up correctly in Paycom and they didn't deduct or remit the tax payments to NY. We recevied a debit for over $12,000 without notice for taxes they failed to manage properly. Their Tax support was non-existent. We were paying for tax support but recevied very little. Example: We submitted a request to have them register for a couple of states for us, NM and VA. They not only failed to set up the state tac accounts for months, they also did not communiate with us that there was an issue with the registrations. It took over 6 months for NM registraton to be completed, which casued us to recevie penalties and interest for non-filing. Paycom did not take responsibility at all Having learned a tough lesson with NM, we were more proactivley engaged with Paycom while they managed the tax registration for VA. Again we did not receive any communicaitons from Paycom that they ran into an issue. We followed up with them several times regarding the status before we finally recevied a response that there was an issue. The registraton was also completed late causing us to receive penalties and interest fro late filing. Again they took no responsibility at all. Paycom also has very limited integration options. They were unable to integrate with our 401K or benfits providers. If we wanted integrated system we had to switch to them for benefits and 401K. Which costed a lot more that the providers we were using. They nickel and dime customers for everything. They charge full payroll processing rate every payroll, including off-cycle payrolls. With many other services, customers pay a monthly service fee regardless of the number of payrolls a cusotmer processed. They do not charge for off-cycle payrolls. If they do charges a processing fee for an off-cycle its at a significantly lower rate. Due to these any many other issues, we chose to leave. I will not recommend Paycom to anyone! **What problems is Paycom solving and how is that benefiting you?** We were so dissatified with the system and the service We left at the beginning of the year! **Official Response from Alexis Correa:** > At Paycom, we're dedicated to setting our clients up for success and hold our product and specialists to a high standard. Your experience does not align with our commitment to client satisfaction, and we would appreciate the opportunity to learn more. We invite you to share any additional feedback at feedback@paycomonline.com. ### 11. Select another vendor **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Paycom?** It houses HR data and payroll runs smoothly. **What do you dislike about Paycom?** Almost everything feels extremely cumbersome. The system is outdated, and we have to find workarounds for nearly every process we try to complete in it. **What problems is Paycom solving and how is that benefiting you?** The background checks run smoothly, and the onboarding process mostly runs smoothly as well. **Official Response from Alexis Correa:** > Thank you for taking the time to share your feedback. We’d really like to better understand your concerns and where we can improve. Please feel free to share more details at feedback@paycomonline.com so our team can learn more about your experience. ### 12. Great service to aquire financial information! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** Seeing my hours worked and individual stats for my checks. **What do you dislike about Paycom?** Nothing at all. Works perfectly fine for me. **What problems is Paycom solving and how is that benefiting you?** Quick and easy paperless information regarding employment. **Official Response from Alexis Correa:** > Thanks for sharing! We’re glad Paycom provides an easy, convenient way to manage your timecard. ### 13. Not User Friendly **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Paycom?** I like that the system allows employees to enroll in benefits and their elections are automatically sent to the carriers via weekly feeds. **What do you dislike about Paycom?** Sorry to say, but the system is not user friendly. The way tabs are organized is challenging when you're trying to find a certain field. Overall it's cumbersome. There are too many clicks and buttons that don't even make sense. Also, when you receive an error message, a lot of times you have no idea how to fix it. We have to reach out to our Paycom rep constantly to troubleshoot, which is very time-consuming. We were hoping for the system to alleviate some of the administrative burden, but the opposite is true. We have used other systems and unfortunately, Paycom is not cutting it. **What problems is Paycom solving and how is that benefiting you?** Benefits enrollment is fairly easy to use. **Official Response from Alexis Correa:** > We are excited to introduce IWant, the industry's first AI command-driven engine in a single database. Since you note you've found certain features like benefits enrollment straightforward, IWant enhances this experience by providing you with instant, accurate data without having to navigate through our software. If you have any additional questions, reach out to your dedicated specialist or reach out at feedback@paycomonline.com. ### 14. Beware **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Paycom?** Updating technology and ease of payroll. **What do you dislike about Paycom?** I am writing to express my concerns regarding several issues I've encountered with your service. I've noticed that recent software updates have introduced significant bugs, which are impacting functionality. Furthermore, I've found the technical support to be limited in their knowledge and ability to resolve these issues effectively. This has been a source of frustration, as I rely on prompt and knowledgeable assistance. Finally, I'm also concerned about the consistent price increases for the service. When combined with the aforementioned issues, this makes it difficult to justify the continued investment. **What problems is Paycom solving and how is that benefiting you?** Honestly, none. Problems still exist with no resolution. **Official Response from Alexis Correa:** > We appreciate you sharing your feedback, but the experience described doesn't align with the high standards we strive to maintain. To further discuss the specifics you've raised, we invite you to connect with your dedicated specialist or reach out to us at feedback@paycomonline.com. We're confident that our team can provide the necessary assistance to address any questions you may have. ### 15. Frustrating Software System **Rating:** 1.0/5.0 stars **Reviewed by:** Jennifer C. | Payroll Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Paycom?** I do not like Paycom at all compared to our prior payroll system. I cannot say there is anything I like best about it. **What do you dislike about Paycom?** The platform is too spread out and not user friendly. **What problems is Paycom solving and how is that benefiting you?** It is housing all of our HR Data and employee information but from the payroll perspective it is making things a bit more difficult. **Official Response from Alexis Correa:** > Jennifer, we're confident in our award-winning HR and payroll solution as a fit for your organization and are committed to providing you with world-class service and reliable solutions. Usability with Paycom has increased with the launch of our new AI engine IWant, your shortcut to smart work. With IWant, you don’t have to navigate in our software to find the information you need - it pulls from Paycom’s single database to provide instant, reliable and accurate answers. We invite you to share your thoughts and feedback with your dedicated specialist, or feel free to reach out to us directly at feedback@paycomonline.com. Your input is crucial in helping us deliver the best possible experience for all our clients. ### 16. Difficult to use **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Paycom?** On the employee side, the onboarding process is pretty straightforward. **What do you dislike about Paycom?** Limited integrations, difficult to use, and poor reporting. The platform was clearly created as a payroll platform with the remaining features added on as an afterthought. Many times, it feels as though Paycom was developed with no HR functionality in mind. **What problems is Paycom solving and how is that benefiting you?** We can process payroll **Official Response from Alexis Correa:** > Our single database, HR and payroll software is designed to provide a streamlined and intuitive user experience, with a comprehensive feature set. To ensure you're maximizing the value of our software, we invite you to collaborate with your dedicated specialist to identify areas for improvement and receive personalized training and support. This will enable us to work together to optimize your system and unlock its full potential. If you have any additional feedback or questions, feel free to reach out to your dedicated specialist or contact us at feedback@paycomonline.com. ### 17. Terrible Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Paycom?** I was able to access all 5 of my locations on one screen and one login **What do you dislike about Paycom?** Customer Service was horrific, not helpful at all. **What problems is Paycom solving and how is that benefiting you?** I just used Paycom for payroll purposes **Official Response from Katie Lenhart:** > We're glad to hear that you've found value in our single software, which allows you to access all 5 of your locations from one login. We're confident that our team of knowledgeable experts is dedicated to helping organizations like yours succeed and would like to learn more about your experience. We invite you to share your feedback with us at feedback@paycomonline.com. ### 18. Paycom is a disaster. The system is broken, and the people are unprofessional. **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew L. | CHRO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Paycom?** Nothing. Really Nothing, I can't think of any good thing in Paycom **What do you dislike about Paycom?** Paycom is a disaster. The system is broken, the service is horrendous, and the people are unprofessional. Avoid them at all costs. I will be exposing the mess in detail all online platforms soon. **What problems is Paycom solving and how is that benefiting you?** the system is trouble maker **Official Response from Katie Lenhart:** > We’re disappointed to read your review. We are dedicated to providing world-class service, and we take all feedback seriously. The experience you describe does not match our service standards. We'd like to connect with you in order to address your concerns. Please email us at feedback@paycomonline.com, and a member of our team will be in touch. ### 19. Continued failure of service, accuracy and partnership **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Paycom?** Many services offered, they have a subpar expense management system that works ok for reimburseable expenses **What do you dislike about Paycom?** We've been partnered with Paycom for almost 2 years now. The struggles have been endless since onboarding with them like how they set us up, APIs, and the list goes on. We've discussed our unhappiness with their service with them multiple times to work on resolution. When I felt like we were in a silo and not getting the help we need, I've extended our communication to outside our pod. We had a big discussion but ultimately ended up in the same place of frustration. We've changed specialists multiple times due to lack of service and the knowledge of our assigned contacts. We've been reasonable partner despite the struggles and stayed with them, and even expanded more into the HR area. At this point it's very clear they are unable to improve. We've had issues with all aspect of Paycom. They've set us up incorrectly initially, they botched important pieces of some big changes we asked them for, we've had to pay for a 3rd party contractor to help us untangle the mess and navigate some much needed initiatives. Their expense management tool is not intuitive. Both HR and payroll/finance have struggled trying to make it work. They do not allow you to speak with anyone on their tax team and force you to upload documents to a portal where you wait for answers for an indefinite amount of time. We've gotten letters saying we owe taxes and I will never hear anything about it, even when following up directly with my contact to find out status. After the few "big talks" we've had with them about their service, they assure us they know what they're doing verbally but then fail in execution. I've wanted to write this review 6 months into working with them, but I've held off to give them a chance to do better before revealing how they truly work. Do not use them, there are better service providers out there. **What problems is Paycom solving and how is that benefiting you?** Paycom hypothetically makes your job easier so you're not doing this in-house manually, it does technically solve this while also making your life more difficult because they are not a great partner in service or accuracy. **Official Response from Katie Tubbs:** > Client service is our top priority. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. Please reach out to our team at feedback@paycomonline.com so we can learn more about your experience. ### 20. Not as streamlined as we were led to believe. Could be more refined to make it user friendly. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Paycom?** The employees can view and edit a lot of their own information. They have access to it. **What do you dislike about Paycom?** Almost everything. Scheduling is rigid, time-consuming, and impossible. If you have a team of schedulers that are not managers due to the permissions design in Paycom it is even more of a challenge. WOTC is confusing and was never trained, nor does it look like it is set up correctly. ACA is complicated and you have to jump all over the place to view what you need. Fixing timecards takes forever. Even though the staff is making the corrections, you have to go back and forth several times with staff to make sure the fixes show up correctly in the system. Final Payouts doesn't work. I've tried numerous times, and support doesn't even know how it works. Notifications are out of control. It is clunky and hard to navigate. Staff struggle with all the notifications and have turned them off. Most of these systems were streamlined and straightforward in our old software. Way over-promised what the system can do. **What problems is Paycom solving and how is that benefiting you?** We stopped using the scheduling. Not sure they can actually get it to a place where we would be able to use it. That would be nice. **Official Response from Suzeth Gallegos Parrilla:** > We're glad our software has empowered your employees to own their information and provided easy access to make edits when needed. We'd like to better understand your review and assist your organization in getting the most out of Paycom. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch. ### 21. Please avoid at all costs, this product is terrible and they shouldn't be in the business of HCM **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Paycom?** I noticed that the New England Patriots (Kraft Group) use Paycom. **What do you dislike about Paycom?** They'll make your work life a living hell. This product is so bad it is hard to believe that any HR group finds value in their product, truly. I inherited a very incompletely setup system and the person that sold us this product is avoiding my pointed questions about how long our terms are of our agreement, how long our agreement is for and what was agreed upon for the implementation checklist. This right here should be a major red flag for anyone considering purchasing this system. Their service model is terrible. We have an assigned rep who is very kind and nice, but he doesn't know the basic functionality of his system and invariably requires to place you on hold while he looks into it. This is a closed system and I have yet to determine a consistent answer on their API functionality. As best I can determine, they will allow API's but at your own peril and without any support from Paycom. How does a product or service function in this day and age with that model? There are no functioning integrations as best as I can determine. The user interface is terribly outdated, there is far too much informatoin akin to looking at an outdated Microsoft Access Database and functions are not located in intuitive locations. They rely too much on their breadcrumbs which have confusing and lengthy pathways. The Learning Management System was incredibly frustrating and time consuming to use. We were promised that we could load our own SCORM files, but again with this being a closed system, the course would glitch out rendering the end user frustrated and having to begin the course all over again, this ocurred multiple times. In my opinion, the staff, while pleasant and attempting to be helpful seem to know that their system has many challenges and they give a vibe of being ashamed, embarrased or as frustrated with their product. Comments like "yeah, I am not sure why they put that there, or I'm not sure why they have you navigate to it that way", etc. While they do have a number of features, they seem incomplete or disappointing as they semi function in my opinion. I had a red flag when I was interviewing for my new role at this company but have been sorely dismayed at the day to day use of this system and I would highly encourage anyone seriously considering this to look at any other viable alternative. You'll be better off for doing so. **What problems is Paycom solving and how is that benefiting you?** It's supposed to help us with Talent Attraction, Onboarding, Learning, Performance, Engagement & Payroll, Benefits Administration - but it's been more frustrating than our prior system. **Official Response from Katie Tubbs:** > At Paycom, outstanding customer service is our top priority, and we are disappointed to hear about your frustration. We strive to deliver a product to make employee's lives easier. We'd like to learn more about your experience so we can properly address your concerns. Please contact us at feedback@paycomonline.com, and a team member will contact you. ### 22. Worst Experience with an HRIS in my career **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Paycom?** The only silver lining in my experience with Paycom, and something my team appreciated too, was the "review your check" feature before it hit the payroll. Unfortunately, aside from that, the overall journey with the platform was nothing short of a headache. **What do you dislike about Paycom?** The aesthetics of Paycom's interface leave much to be desired; it's just not a pleasant experience. Navigating through it is far from user-friendly, and it often pushes HR teams to handle tasks manually. The customer service is a whole other ordeal – our dedicated rep seemed to create more problems than solving them. Requesting a new rep turned into a saga that lasted over six months. From start to finish, and even beyond, it has been the most unpleasant encounter with an HR system in my entire career. **What problems is Paycom solving and how is that benefiting you?** Paycom didn't just fall short of solving my problems; it actually compounded them, leading to issues with taxes, payroll, and more. We initially hoped for a smart system that would elevate our HRIS experience, but what we got was far from the dream promised – it turned out to be more of a nightmare. **Official Response from Peyton V:** > Our goal is to improve the employee experience and deliver top-tier service to all our clients. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. We value your partnership and would like to learn more about your experience. Please reach out to our team at feedback@paycomonline.com, and someone from our team will be in touch. ### 23. Please Stay Away **Rating:** 0.0/5.0 stars **Reviewed by:** Jesse L. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Paycom?** The fact that we are no longer a customer. Their service has completely gone downhill over the past year. We had 6 different account representatives during that time with customer service getting worse each and every time. **What do you dislike about Paycom?** In my opinion, over the past couple of years, Paycom has displayed significant internal issues that affected their ability to provide the service they are expected to. From payroll related errors to improper accruals to, what I think is horrible customer service. We have had our reps tell us that they were leaving the company because things were falling apart. We have had 6 different account reps in the past year and with each one, I feel the service got worse. We decided to leave Paycom and move to a more reliable service. During our departure, we were told a termination specialist would reach out which never happened. We received our termination checklist after they turned our service off. Come to find out there was some data. We were needing to gain access to that because we did not have any communication from them or proper procedures on how to end our relationship. We missed it. They are now extorting us for $5000 to pull one report. I would caution you from choosing Paycom and go with a more reliable source. **What problems is Paycom solving and how is that benefiting you?** Paycom did everything in their power to push us out the door. From basic payroll related issues to little to no customer service with emails left unanswered for days at a time. **Official Response from Peyton V:** > At Paycom, service and client experiences are our top priority. We are disappointed to hear that your experience did not meet your expectations. We would like to learn more, please feel free to share additional feedback at feedback@paycomonline.com. ### 24. Payroll Nightmare **Rating:** 0.0/5.0 stars **Reviewed by:** Sarah F. | HR Manager Safety Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paycom?** What I like most about Paycom is that my employees can punch in and out from their mobile devices because they work at different locations daily. However, we have had such an issue since we work nights and sometimes double shifts. Paycom will randomly log my employee out. It does not work well when they are working nights into the following day. It will not work at all if they work over a certain amount of hours. But this is just a tiny issue compared to other problems we are experiencing with Paycom. **What do you dislike about Paycom?** The Tax Team.- We have discovered that the W-2s for our employees for 2021 is wrong. Paycom has taken no responsibility for this error and has completely dropped the ball back on us to get this resolved. At one point, I was told the tax team was in contact with the SS administration on our behalf, which made me believe they were fixing the errors. Come to find out, the tax team never contacted the administration and was never trying to fix anything. I received a form to complete to send back showing the difference in amounts reported to the IRS versus what was reported to the SS administration. At this point, I again believed they must be fixing the error. Come to find out several weeks later, again; nothing was getting fixed. This is a time-sensitive matter. This whole time there is no ability to speak with a tax team rep, but everything is mediated through the customer service rep. We are now 2 1/2 months into this; the agent emailed me a spreadsheet asking that I break down all of our employee's earnings, deductions and taxes for the first three qtrs of 2021. We have paid Paycom for this service, and they failed to get it right. Now they will not even put any work into finding out where they went wrong. I have been using a Payroll service for over 25 years and have never experienced such unreliable service in preparing payroll taxes. We chose to use a Payroll service to decrease the company's liabilities. Paycom has opened us up to them. When I spoke to the sales rep selling the product, there were blatant lies about whether or not Paycom would work with our 401(K). I was told that Paycom and ADP work together. Come to find out; they do not. That is a whole other issue that is still not resolved. The resolve I was given is not an ideal solution but opens us up to more payroll errors because the report will not map out correctly with ADP's system. Now I have to enter information into the spreadsheet manually. We were also promised that integration with our accounting software would work, and it did not. Payrolls still have to be manually entered into quickbooks. Paycom has not helped streamline our payroll processing but has made it more work at the end of the day. There are plenty of other issues with employee punches not working correctly and a lot of Manual work having to fix hours. Paychecks have failed to be delivered several times on time, and I have had to do manual checks for several employees to get them paid on time. Still, these are nothing compared to the Tax liability they have imposed on our company. If you are considering changing your payroll services, do plenty of research and do not trust that the sales rep's answer is 100% true. They tell you whatever you want to hear to sell their product. Ultimately, we can not trust Paycom to file our payroll taxes correctly. And they will not take responsibility for helping fix the problem. In that case, that is a huge problem, and we are now looking for a different Payroll company that can deliver what they promised and what we paid for. **What problems is Paycom solving and how is that benefiting you?** Paycom has helped employees by allowing them to put in time off requests and helped speed up the approval process. So far, there are so many issues with payroll punches, so it has not helped streamline the processing part of it. It takes me longer to process payroll after fixing punch-in issues and incorrect allocations. The punch change request does not work properly because it leaves the original and new ones even after it is approved, showing a missing punch in our out. ### 25. Horrific for any small business owner **Rating:** 0.0/5.0 stars **Reviewed by:** Lisa P. | President owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Paycom?** Nothing except there are friendly people that work there, but because if their structure, they never make it right no matter how hard they try because of their structure and culture **What do you dislike about Paycom?** THEY 125% over Promise and under deliver wants to charge for their mistakes, will finish a conversation and then sporadic follow through and demand more money to fix their mistakes. It is structured for one full time person to baby sit them. We believe it is mostly because from the beginning we wanted it to work. We did all we could to give them chance after chance. Set up errors not explaining , expectations not meant . The biggest issue is they piece-mailed you and would say that was ll they needed and they would ask for more . Made a W2 higher them NOT US $15k higher and we never paid that. **What problems is Paycom solving and how is that benefiting you?** NONE they apologize, send you up the ladder and say they will fix it several times over and over. Anything that is an issue will be so kind and then kindly says later we need more information and money and they will throw last-minute deadlines so if you are busy working, traveling vacation or anything - who cares about thep ay roll company and its inefficiencies needs you right now and if you do not answer well more issues will arrive. HORRIFIC I read the bad reviews when I thought of on boarding with them and i thought, odds are it would be great. After reviewing and reflecting I should have ran **Official Response from Suzeth Gallegos Parrilla:** > Paycom is proud to offer products that simplify HR and payroll processes for small and large companies. We're disappointed to read your review and would like to learn more about your experience. Contact us at feedback@paycomonline.com, and our team will be in touch. ### 26. Lots of promises but not delivered **Rating:** 1.0/5.0 stars **Reviewed by:** Ehab H. | IT Co-Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Paycom?** Reports. Payroll is easy to process. LMS is ok but has some glutch. Availability and accessibility of the system. Report writer is good feature and easy to use. **What do you dislike about Paycom?** It is not a position control system (we were promised it was). The App could be much better. Felt like a different system than what we saw in the demo. Requires a lot of intervention most of the time (not like set it and forget it). We were promised multiple things during sales to be included, but after signing the contract, items were not included. We started getting charged on things we were never told we would be charged for. **What problems is Paycom solving and how is that benefiting you?** We thought the Paycom system would help us accomplish things we were missing and had a hard time with previous system, like better position control, LMS and on boarding **Official Response from Suzeth Gallegos Parrilla:** > Hi, Ehab. The experience you described does not align to our standards, and we'd like to learn more about your experience. Please reach out to us at feedback@paycomonline.com, and a team member will reach out. ### 27. Okay software to do the bare minimum **Rating:** 0.5/5.0 stars **Reviewed by:** Irene D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Paycom?** The mobile app makes it easy to access from both the management side and the employee side of Paycom. For background checks it is helpful that the candidate can do the process on their own and schedule on their own time. **What do you dislike about Paycom?** The constant issues with background checks, candidates won't receive their scheduling links and then it takes several days to a week to receive results. Payroll is not as easy to customize and if you make a small mistake you must start payroll all over. Our PTO accrual rules NEVER work. **What problems is Paycom solving and how is that benefiting you?** No problems are being solved, if anything more problems continue to arise. **Official Response from Lauren Bullard:** > Hi, Irene. Our company's mission is to simplify HR and payroll processes for all our users. We'd like to learn more about your experience and how we can help. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch. ### 28. Not enough functions for large team **Rating:** 1.0/5.0 stars **Reviewed by:** Mallory F. | People Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Paycom?** The search function for all employees was helpful when trying to find employees quickly and searching employees by manager or department. Batch editing was also pretty easy to use. **What do you dislike about Paycom?** Processes in Paycom were too manual for efficient use for a large company. It was not feasible to edit a manager's access group separately every time someone switched their reporting manager. Ideally their team would automatically update based on who they are assigned to in their employment profiles, but this was not the case. Employee and User logins were also clumsy since they needed different logins for personal and manager use. **What problems is Paycom solving and how is that benefiting you?** Paycom allowed us to pay our employees and keep a decent track of our employee base until we were able to switch to a different provider. Since we have switched to a different HRIS, we can see even more clearly how many problems Paycom caused. **Official Response from Suzeth Gallegos Parrilla:** > We're disappointed to read your review and would like to learn more about your experience. Contact us at feedback@paycomonline.com, and a member of our team will be in touch. ### 29. Powerful but way too clunky with far too little support for anything that does not make them money **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Paycom?** If everything works as intended, then the system works well. It is designed to be an all-in-one solution that stands alone, and SOMETIMES it is capable of doing so. **What do you dislike about Paycom?** Basically everything else is garbage. It is by far the most headache-inducing system I have utilized, with so many moving pieces that it is generally guaranteed that at least one part will break down. Even just onboarding takes far too long and loses us potential employees. As the title also states, do not expect any help for anything that does not generate money for them. I cannot count how many emails and other support requests I have sent out that have been 100% ignored. They also expect YOU to do almost all of the heavy lifting (but pay THEM for the ability to do so). One time in particular, our Paycom contact made a major mistake that cost us untold thousands of dollars and incredible time wasted at all levels of the company (all the way up the chain), not to mention a lot of lost trust, and all that was offered was an email apology. There was no renumeration or even any attempt to make things correct beyond just fixing his original mistake (after a delay of course). There is no point in using a company when one cannot trust them to do their side correctly, so it just further wastes our own company's time verifying that they have not made more errors (which does happen). **What problems is Paycom solving and how is that benefiting you?** Paycom is the primary HR software for us; it houses everything from onboarding to position changes to payroll to taxes. The pieces that work well do save us time (although they do cost us for said time). **Official Response from Lauren Bullard:** > The experience you describe does not match the high standards we have for our product and dedicated specialists. We'd like to better understand your review and learn more about what we can do to better advocate for your organization. Please reach us at feedback@paycomonline.com, and a member of our team will be in touch. ### 30. Disintegrated platform that causes compliance issues and lack of support due to lack of knowledge **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Paycom?** Compared to its competitors, it is less expensive (but you get what you pay for) **What do you dislike about Paycom?** The platform is not integrated within itself and this has caused compliance issues related to accurate payroll. Once it was recognized, it took months to resolve and we are still working on getting amended tax documents. Paycom management had to disclose that their platform is not integrated and their support team does not receive basic payroll training to effectively handle client concerns. **What problems is Paycom solving and how is that benefiting you?** It is not solving our problems. We have had it many years and unfortunately, it has not benefitted us. **Official Response from Katie Tubbs:** > We're disappointed to hear about your experience and we pride ourselves on being a single solution product. We'd like to learn more about your feedback so we can properly address your concerns. Please reach out to us at feedback@paycomonline.com, and a team member will contact you. ### 31. Paycom Needs Work **Rating:** 0.0/5.0 stars **Reviewed by:** Hayley D. | HR Generalist, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Paycom?** I like their reporting - that's about it. **What do you dislike about Paycom?** Honestly, I dislike everything about Paycom. We switched from ADP to Paycom in January of 2021 due to wanting a more integrated system and continue to have ongoing issues. For reference, I have worked in Payroll/HR for 10+ years and have worked with other third-party HRIS systems, as well as in-house systems, and Paycom is by far the worse. It's not even the system itself; it's the team working at Paycom. Our issues started with implementation: it was rushed, and training was lacking. We weren't fully trained on half of the modules we purchased and have had to teach ourselves how they operate. Our first issues appeared with Applicant Tracking. We were posting jobs through Paycom, and they weren't showing up on the job boards. We're at the point now where we have to pay additionally to directly post them to Indeed and boost them for some of our locations. I have minor issues with the system itself, such as having to manually update position management vs. it flowing when a change is made, or not being able to know when a direct deposit is returned, and having to wait for Paycom to notify us. But some of the major issues we've experienced (recently) are: 1. Paycom not filing our taxes on time and incurring late fees and interest. 2. Our customer service representative didn't submit a wire transfer request for one of our payrolls, which resulted in almost 400 people not being paid on time and us having to scramble with our bank to get them paid on the afternoon of pay date. Paycom also didn't notify us they wouldn't be paid until EOD the day before pay date. 3. Our W2s for 2021 were incorrect and we were told it would take a week to correct. They then turned around and said it would take 6-10 weeks to correct. When we received the corrected W2s, they were still wrong and we were told they didn't have an ETA on when they would be fixed for the 2nd time. Here are ongoing issues we've experienced with Paycom that are frustrating compared to other payroll providers: 1. You can never talk to anyone except your client service specialist (if you can get them). I have never once been able to reach my CSS by phone. There are no direct lines, you have to call the main line and ask for your CSS and they are always occupied so you get someone else on the team who has no idea what your issue is about so you have to reexplain your situation. 2. There is no direct access to any other teams in Paycom (i.e. tax team, garnishment team, banking team, etc.) You always have to go through your CSS as the middle man and there is always a back and forth that takes way too much time. 3. Direct deposit returns are a major issue. Paycom doesn't always let you know when direct deposits are returned and we've had to start having our accounting team check our bank account to verify when deposits have been returned so we don't miss paying employees. 4. We just created a spin company off of our parent company and the process was a disaster. Deadlines weren't met, positions weren't created correctly, Applicant Tracking wasn't set up ontime so we were manually having to hire people in the parent company and then transfer to the new company, and we continue to have ongoing issues that we are just having to fix ourselves. 5. There is no accountability with the Paycom team. Don't pay our employees? We are the ones who have to communicate and deal with the fallout. Don't file our taxes correctly? We're the ones who have to communicate with the state. Don't meet a promised deadline? Oh, we are sorry but that's just the way it is. The lack of accountability is appalling considering what we pay monthly for them to be a full-service HRIS system. 6. They don't understand basic payroll principles. I asked our CSS about a tax situation and why it wasn't correct and she told me employees pay tax where they live, not where they work, which is blatantly incorrect and Payroll 101. Please, please, please do your research before switching to Paycom. Talk to other companies that are in the same industry as you and with the same number of employees you have. Do your due diligence and don't believe everything they tell you, because at the end of the day, they are a business trying to make money. **Recommendations to others considering Paycom:** Do your research and speak with other companies that utilize Paycom of the same size and in the same industry. **What problems is Paycom solving and how is that benefiting you?** Honestly, right now they are causing more issues than solving. **Official Response from Wyatt Stanford:** > Hi, Hayley. We are proud of the world-class customer service our teams deliver to clients every day, but we’re disappointed to hear your experience does not align. Issues with direct deposits, taxes and applicant tracking can make things complicated for HR departments, which is why we work incredibly hard to ensure client concerns are handled promptly and accurately through our service specialists. Please contact us at feedback@paycomonline.com so we can learn more and resolve your concerns. ### 32. Great product, not great people **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Paycom?** Their product is fantastic. It's well thought out and user friendly & intuitive. **What do you dislike about Paycom?** We were sold something that they could not deliver, especially in the areas of state registrations and taxes. **What problems is Paycom solving and how is that benefiting you?** As it turns out only payroll. Everything else we bought that they are supposed to do for us, they push back on us. **Official Response from Peyton V:** > We're disappointed to hear about your experience, as it isn't up to our standards. We'd like to learn more about your feedback so we can properly address your concerns. Please reach out to us at feedback@paycomonline.com, and a team member will contact you. ### 33. Another monolithic HR tool with terrible UI **Rating:** 0.5/5.0 stars **Reviewed by:** Arne P. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Paycom?** Not much to be honest. Maybe the fact that there is a lot of functionality under one roof? **What do you dislike about Paycom?** Almost everything. UI is outdated and confusing, features are outdated, end users are constantly confused, admins can barely make any customizations on their own **What problems is Paycom solving and how is that benefiting you?** payroll and benefit solution for our staff. it provides some automation for some standard HR processes **Official Response from Suzeth Gallegos Parrilla:** > Our teams work hard to provide cutting-edge software to our users so HR and payroll processes are simple and streamlined. Our users’ feedback is valuable to us, and we'd like to learn more about your review. Reach out to us at feedback@paycomonline.com, and a member of our team will reach out. ### 34. A real game-changer! **Rating:** 0.0/5.0 stars **Reviewed by:** Amber C. | Culture & Team Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Paycom?** Paycom has really been a game-changer for Stadia Church Planting -- housing all of our HR services on one platform, putting the onus on the employee to ensure their data is correct, and efficiently managing hiring cycles frees up our HR team to complete more projects to help toward Stadia's mission of every child having a church. Nichole Minst and Carl Calicutt have been instrumental in transitioning us to Paycom's services, and I wouldn't have wanted to work through this transition with anyone else. We highly recommend Paycom and are so glad we made the switch! **What do you dislike about Paycom?** The only thing I dislike so far is that some fields have requirements that aren't listed, so when I fill out data on a page and click submit, it will reject all of the data and delete everything. I'll have to fill out the entire page again, instead of just the field Paycom didn't accept. I'd be happy to comply with any field requirements if they were posted. **What problems is Paycom solving and how is that benefiting you?** The best solution that Paycom offers for our team is that all of our HR needs are on the same platform, allowing us to streamline our workflows and be more efficient. **Official Response from Katie Tubbs:** > Hi, Amber. We have read your review and the experience you describe does not align with your rating. We kindly ask you to update your rating and review so we can better understand your experience. You may also reach out directly to our team at feedback@paycomonline.com, and someone will be in touch with you. ### 35. Don’t waste your time and money on Paycom **Rating:** 0.0/5.0 stars **Reviewed by:** Liz W. | Founder & Co-CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Paycom?** Nothing. I have used Paycom for a year. DO NOT WASTE YOUR TIME AND MONEY WITH THIS PRODUCT. I manage all IT for a small manufacturing facility. In 25 years, I have never come across a SAS that I liked less. The admin user interface is almost nonsensical in the way that the information is organized. It takes so long to find anything and the reporting function is hard to use. You do not have access to even basic things like account billing information. You have to request a special report if you want to know how much you are spending each month since it varies due to numerous hidden fees. **What do you dislike about Paycom?** HORRIFIC PRODUCT- terrible user interface, denigrating customer service, 0 transparency in pricing, and extremely buggy. A couple of examples of problems we have experienced: employees would show logged in on days they were not working the time clock randomly was deauthorized so that no employees could clock in or out Lastly, while most customer service agents were helpful and professional, occasionally, one would be derisive and say things like I don't see the problem on my screen, so the problem is not occurring. Although Paycom is a tech company, customer service is unable to screen share. Over the unhappy year, we used Paycom, conservatively we wasted 60 hours fighting unnecessarily with the product. **Recommendations to others considering Paycom:** Unless you enjoy squandering resources, avoid Paycom. **What problems is Paycom solving and how is that benefiting you?** NONE. Paycom was a fiasco from start to finish. **Official Response from Chloe Huereca:** > Every user's experience is important to us and we understand your frustration. We reviewed your account and found your dedicated specialist and team worked diligently to provide you and your previous administrators of the system with excellent service. We would have loved the opportunity to get you more familiar with the system once you took over as the administrative user; however, we understand and wish you the best. Please reach out to us at feedback@paycomonline.com if we can be of further help. ### 36. System Good - Service Bad **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Paycom?** The system is truly a complete HR/Payroll solution - covering everything a midsize company/HR Department needs. **What do you dislike about Paycom?** Service is so poor, I tried to bring my concerns about the service to a manager and didn't hear back. They don't seem to have employees invested or knowledgeable about the system. **Recommendations to others considering Paycom:** Look elsewhere **What problems is Paycom solving and how is that benefiting you?** The Payroll works well for our organization and with our GL. **Official Response from Chloe Huereca:** > We’re glad our single-solution database fits all your HR needs. Our goal is to provide 5-star service to both our clients and users. If this was not your experience, please reach out to our team at feedback@paycomonline.com so we can learn more. ### 37. Not for companies with 500+ employees nationwide **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about Paycom?** The employee side is user friendly to an extent. **What do you dislike about Paycom?** Everything is manual in Paycom. From changing classification of an employee where they are benefits eligible, to recognizing employees' works-in state when they remote. They also do not have a process for Onboarding rehires. They refuse to integrate with other systems under the premise that the other systems are a competitor. This creates additional manual work for their client to import data in other systems. Their ATS is flawed. ACA filing is a nightmare. I could go on. **Recommendations to others considering Paycom:** Avoid if wanting to automate administrative processes. **What problems is Paycom solving and how is that benefiting you?** The majority of the solutions we have found for Paycom have been due to manual process creation internally. **Official Response from Chloe Huereca:** > We strive to deliver an excellent experience for our clients with the goal of simplifying processes. We’d greatly appreciate your feedback. Please connect with us at feedback@paycomonline.com and a member of our team will reach out to you. ### 38. I can't wait to get rid of this system **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2021 **What do you like best about Paycom?** The mobile interface for users requesting PTO is nice. **What do you dislike about Paycom?** The customer support is poor, our representative is never available to speak to us because they are always on other calls and the support get through email is bare minimum responses that don't usually provide a solution to our problem. The system is clunky and takes forever to make simple changes in like organizational structure updates (reporting manager/department changes). Paycom is not interested in being a partner, they never explain the consequences of taking certain actions or making changes in the system. We spend so much time correcting issues that should be avoidable if we had a system that was easier to use. It can take over a month to fix a problem because we go back and forth with our rep without being provided a solution. The Paycom system has truly become the WORST part of my job. **Recommendations to others considering Paycom:** Don't. Look elsewhere. **What problems is Paycom solving and how is that benefiting you?** We're using Paycom for benefits and payroll. We're able to get users enrolled in benefits, and usually process payroll just fine, other than that, Paycom has been a net negative value. It adds more problems than it solves. **Official Response from Chloe Huereca:** > We’re sorry to hear about your experience, and please know this is not normal. Our goal is to be every business’s partner of choice for their HR needs. We would like the opportunity to learn more about your comments. Please contact us at feedback@paycomonline.com and a member of our team will reach out to you. ### 39. Worth ATS system I've ever used in my life. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Paycom?** Seriously nothing. The system is created by accountants, after 1.5 yrs of using their system they broke my spirit but the convoluted way things work makes me want to stab my eyeballs out. **What do you dislike about Paycom?** Everyone in recruiting hates it. It's something you tolerate and hope it's worth staying at the job for other reasons. **Recommendations to others considering Paycom:** Look elsewhere any ATS even just excel would be better. **What problems is Paycom solving and how is that benefiting you?** Seriously, just pick another system. **Official Response from Chloe Huereca:** > Our goal is to be every business’s partner of choice for their HR needs and we would like the opportunity to learn more about your experience. Please contact us at feedback@paycomonline.com and a member of our team will reach out to you. ### 40. HR and payroll nightmare **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Paycom?** nothing. This system was a complete disaster for our organization. **What do you dislike about Paycom?** Paycom consistently missed tax payments, was very awkward to use, was expensive and did not provide timely information on changing laws or processes. **What problems is Paycom solving and how is that benefiting you?** We discontinued paycom due to their poor product and support. **Official Response from Chloe Huereca:** > We would like the opportunity to learn more about your feedback, as this is not in line with the level of service our many satisfied clients have come to expect. Please contact us at feedback@paycomonline.com and a member of our team will reach out to you. ### 41. If you have more than 50 EE's, don't pick Paycom **Rating:** 0.5/5.0 stars **Reviewed by:** Lauren B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Paycom?** It got us off of paper timesheets and everyone into an HRIS for everything. We learned what we needed an HRIS to do for us, and that Paycom would never suit us. **What do you dislike about Paycom?** The apparent lack of interest in improving the products. You are assigned a specialist to answer every question and every suggestion/development issue. We created a local Paycom support group to help ourselves with all of the issues we were having and Paycom did NOT like that. At all. Our specialist was not a good fit with our company. His manager would change all the time, but he never got promoted...hmmm..... Also, at implementation, the entire Implementation team quit at the same time, so we had to start over with a new team. They never ever would suggest a best practice or what a company like ours would do, given the options. Remember, we were on paper and took the whole HR/Payroll process & put it in Paycom. We didn't know what we didn't know and Paycom refused to help. The answer was always, "It' s up to you". We wanted a partner, so we left for ADP. Much happier now. **Recommendations to others considering Paycom:** If you're a small company, less than 50 EE's, then it should be fine. We're not huge, a little under 500 EE's and it couldn't handle it. Way too many manual processes and manual interventions into automatic processes. **What problems is Paycom solving and how is that benefiting you?** We left Paycom in 2018 and haven't looked back. **Official Response from Chloe Huereca:** > We aim to provide a 5-star service and are sorry to hear about your experience. We strive to always make business easier and your experience is important to us. We will be sure to share your feedback with our leadership team and hope to one day win you back over. ### 42. Avoid at all costs - NOT AN HCM **Rating:** 0.5/5.0 stars **Reviewed by:** Ty M. | Senior HR Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Paycom?** Payroll can be processed (though not easily). The most basic functionality like tracking a field is something that exists in this system. Other than that, not much to like. **What do you dislike about Paycom?** This software is very obviously built without any HR expertise considered. This does not provide solutions that scale for modern HR. Avoid at all costs. I've used 6-7 different systems and Paycom is the least intuitive, most manual, most frustrating, and least knowledgeable about HR. Support model is broken. Clients do not have the ability to talk to tax teams, product people, etc. We get our support reps who. NOT AN HCM. This may have one database, but the org chart is not connected to ATS, is not connected to HR data. This systems is modular in its best self, information is not shared accross modules. Sales folks will lie to you all day (i've experienced it) Real time data, trend reporting, and point in time data DO NOT EXIST in this system. Awful for performance management, and I mean literally the worst. NOT AN LMS, this is misleading. Costantly having issues in the systems and we reach out for help and literally the response we get is "I don't know the why". Does not integrate, don't let them lie to you about this. **Recommendations to others considering Paycom:** Avoid at all costs. **What problems is Paycom solving and how is that benefiting you?** NONE. Their teams don't even have enough knowledge to recommend best practices. Nothing is customizable so you can't solve problems. They're leadership teams are obvlivious to the hundred things that need to be fixed at the core of their system and they're still launching newer even more broken functionality. It's scary to think they actually think these are enhancements. I've never heard of a product manager who doesn't talk to the end user. Broken model. Avoid at all costs. **Official Response from Ariel LaMontagne:** > Ty, we appreciate your feedback, and we have shared this with our team. We're looking forward to continuing our communication and collaboration with you, ensuring we provide dynamic solutions to support you and your organization. ### 43. Oversold, under delivered **Rating:** 0.5/5.0 stars **Reviewed by:** April R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Paycom?** Ability of the system to cost additional earning to a specific department **What do you dislike about Paycom?** The implementation process was horrible. The sales team promised the world, but the company has not been able to deliver. **Recommendations to others considering Paycom:** Don't!! **What problems is Paycom solving and how is that benefiting you?** The software has actually caused more probmes for the the payroll department than have been solved. **Official Response from Chloe Huereca:** > We’re sorry to read your experience was anything less than stellar. Each client is important to us, and we would like the opportunity to learn how we can improve your experience. Please connect with our team at feedback@paycomonline.com, and we will be sure to share your feedback with our leadership team. ### 44. Terrible Payroll Service **Rating:** 0.0/5.0 stars **Reviewed by:** Jim D. | HR Director , Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Paycom?** Unfortunately, I am unable to say anything positive about Paycom's services. **What do you dislike about Paycom?** Incompetent sales, implementation, and tax department. **Recommendations to others considering Paycom:** I would NOT recommend Paycom services to any other business. **What problems is Paycom solving and how is that benefiting you?** Choosing Paycom was the single worst business decision our organization ever made. Our implementation was complete failure, which resulted almost every employee being paid incorrectly on our first payroll. After several months of constant problems and terrible customer support, we made the decision to cut our loses and move to another payroll vendor. While we hoped this would end the problems, it was just the beginning. We became inundated with threatening letters from the IRS. Paycom underpaid our taxes by nearly $10,000, and then filed our taxes with the wrong tax form, which resulted in a letter demanding nearly $500,000. In addition, Paycom overpaid our taxes, due to a mistake by our implementation team. Most recently we received a letter that Paycom did not prepare our 1094 correctly, which resulted in another significant fine from the IRS. At this point, it's nearly impossible to put a dollar amount on the loses we incurred due to Paycom's incompetence. Choosing Paycom has negatively affected our non-profit organization is so many ways. It has created hours and hours of extra work and stress trying to fix these issues that Paycom created for us. One of the most disheartening aspects is that none of the employees even seem to care, and have little to no interest in fixing any of these problems or even helping. Without question Paycom is the worst company I have ever dealt with. I truly do no understand how they manage to stay in business. ### 45. Over promised and under delivered **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Paycom?** Software was aesthetically pleasing and easy to use for reporting. **What do you dislike about Paycom?** Our "Executive Sales Representative" told us multiple things about what Paycom could do that it couldn't, at least not in the year we were with them. We ended up going back to our old provider. Right after we signed the contract and were meeting with our implementation team, the Sales Rep was supposed to be involved, we found out the morning of the meeting he was no longer working with Paycom. Any problems we had as far as what he told us were blamed on him. There were also multiple extras that we thought were included in the quoted cost that we were charged extra for, included garnishments and required government reporting. Implementation was awful, the team didn't really understand the system and never fully got all of our data transferred over. Customer service was not much better. We asked about specific customization before deciding to go with them and while we were told they could handle it, they couldn't. GL mapping wasn't able to do what we needed. 941's were filed incorrectly and we had to go back and forth multiple times to get them to correct. W2's were issued incorrectly and had to be redone. Unable to get in contact with anyone that could actually help us. Moving to Paycom for a year and then ultimately back to our old provider was a massive waste of time and money. **Recommendations to others considering Paycom:** Choose anything else **What problems is Paycom solving and how is that benefiting you?** Paycom was easier to use for employees and manager approving time and PTO but from an administrative side there were more problems than benefits. **Official Response from Joel Richardson:** > We are sorry to hear about your experience. We appreciate your feedback and will share it with our sales and implementation teams. We wish you the best in the future. ### 46. Cheap system **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Paycom?** The only thing I like about it, is they way that it generates the offer letters quickly and easily. However, 50% of the time, the candidates report that they never receive the letters. **What do you dislike about Paycom?** Most everything. VERY difficult to navigate, difficult to find requisitions and candidates and most information that is needed. Unable to pull important reports, because the system is unable to be set up like that.. Not customization to meet company needs. Customer service is terrible. They aren't sure how to navigate the system either. Most times many functions they do offer, don't work properly and they either take weeks to fix the issues or they don't have a fix at all. It has slowed down our process so much and it's so time consuming and frustrating. I would never recommend this system. **Recommendations to others considering Paycom:** Its cheap and it shows. I highly recommend that you look elsewhere. **What problems is Paycom solving and how is that benefiting you?** Literally, none. **Official Response from Joel Richardson:** > We’re sorry you are unhappy with your Paycom experience. Our goal is to provide 5-star service to both our clients and users. We would like to find out more about your concerns, please reach out to us via the G2 Crowd “Ask Paycom a Question” option or reach out to your dedicated Paycom specialist and we’ll be happy to follow up. ### 47. inadequate service **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Paycom?** lots of modules - everything from benefits to PTO to compliance to applicant tracking to PAFs and more **What do you dislike about Paycom?** the customer service is subpar at best. they are not a partner and not good for companies that have new ventures. no one seems to know the system very well, nor do they know any specifics about HR and what may be required for a company **Recommendations to others considering Paycom:** Be upfront with exactly what you are looking for so they don't charge you for add-ons later. Ask for a lot of training because the system is difficult to navigate. Good for companies in 1 state and without a lot of compliance. **What problems is Paycom solving and how is that benefiting you?** we have started used Personnel Action Forms, which we LOVE. We realized it is much easier to conduct changes and keep track of our employee's documents electronically **Official Response from Joel Richardson:** > We’re sorry you are unhappy with your Paycom experience. Our goal is to provide 5-star service to both our clients and users. We'd like to learn more about what you'd like to see from Paycom. Please let us know via the G2 Crowd “Ask Paycom a Question” option or reaching out to your Paycom specialist. Thank you. ### 48. Worst experience with a vendor in my entire career! **Rating:** 0.0/5.0 stars **Reviewed by:** Jaime L. | Vice President of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Paycom?** The system appears to be a good fit for us if it were set up properly and we had a good service team helping us. **What do you dislike about Paycom?** Their customer service is horrible and it continues to get worse. Implementation was mismanaged and had to be pushed back twice. They don't listen to the customer's needs or understand how we use the system. They claim they have solutions and make commitments they can't and don't keep. I thought once we were through implementation it would be better but things are still a mess. I spent days creating my own GL Mapping as our client set up person wouldn't listen or complete it timely. We are a private company and need an adjustment period for W-2's at Year end, they told us we could do this no problem during sales and implementation. They then came back and said they needed the information 2 days prior to YE. Then after the fact said they could make changes but didn't' want to. We specifically gave the exact adjustment needed and they argued and then didn't do what we asked. During implementation I emailed the CEO and VP of sales as I was so desperate to get some help. The VP of sales called me once and then all of these mid level managers who don't accomplish anything and seem incompetent called me to try to resolve the issues. Nothing was resolved, a lot of wasted conversations with mid level manages incapable of actually doing the work needed. No follow up or follow through. I can't believe this is how their business is run. **Recommendations to others considering Paycom:** Don't do it. **What problems is Paycom solving and how is that benefiting you?** The system is easier to navigate for employees in the field than our previous providers (ADP/etime). **Official Response from Lanie James:** > Jaime, thank you for your time today. We believe our call was deeply productive and our team looks forward to the opportunity to work with you. Our top priority is to be a valued partner for our clients and we will make sure no stone is left unturned when it comes to finding a resolution for your organization. ### 49. PC review **Rating:** 0.0/5.0 stars **Reviewed by:** Genese S. | Senior Recrutier, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2019 **What do you like best about Paycom?** What i like best is that I get my check on time. That's about it. I guess it's easy to add time and request PTO and update benefits once you figure out where things are **What do you dislike about Paycom?** Paycom sucks we almost didn't use them b/c they sold us on a system that doesn't do what they said it would. We only us paycom for checks and not the full function of a CRM because everything is manual or not intuitive at all- Very Bad product for what we do here **Recommendations to others considering Paycom:** dont use it if you have more than 15 people working for you. **What problems is Paycom solving and how is that benefiting you?** None **Official Response from Lanie James:** > Genese, we’re disappointed to read you are unhappy with your Paycom experience. We’d like to follow up with to learn more about your concerns regarding the features that are currently available to your organization. We’re happy to answer or resolve any questions you may have and look forward to connecting with you. ### 50. Paycom Review **Rating:** 0.0/5.0 stars **Reviewed by:** Josh W. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2019 **What do you like best about Paycom?** Paycom allowed me to see my paystubs whenever I needed **What do you dislike about Paycom?** Wasn't the best software i've used. too many log in issues **What problems is Paycom solving and how is that benefiting you?** seeing paystubs **Official Response from Lanie James:** > Josh, we appreciate your feedback and would like to know how we can create a 5-star experience for you. Please contact us via the "Ask Paycom a Question" option on G2. Thank you. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A58%3A29+-0500&secure%5Bsession_id%5D=87ebf950-b785-4dc8-8fcb-6f4c8570f4a0&secure%5Btoken%5D=dfc7f6e915ff48f3f059c098ad8263d838402b4fe4d8d04210a6ac093d66553e&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Usage Tracking/Analytics** - Usage Tracking/Analytics **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Third-Party Integration** - Third-Party Integration **Conversational AI** - Conversational AI **Multi-Language** - Multi-Language **Predictive Analytics** - Predictive Analytics **Workflow Automation** - Workflow Automation **HR System Integration** - HR System Integration **Escalation Management** - Escalation Management **Proactive Tasking** - Proactive Tasking **Proactive Intervention** - Proactive Intervention **AI‑Powered Candidate Screening** - AI‑Powered Candidate Screening **Policy Enforcement** - Policy Enforcement **Interview & Scheduling Agent** - Interview & Scheduling Agent **Agent Governance** - Agent Governance **HR Automation** - HR Automation **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Corporate Card - Credit Card Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Logistics** - Integration - Analytics - Data Import/Export - Upload - Employee Directory - Social Media Integration **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Performance - Mobility **Basics** - Reporting - Interoperability - Performance - Real-Time Reporting **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management - Interactive Content - Skills Tracking - Progress Tracking - Course Management - Contact Management - eCommerce Management - Learning Management - Assignment Management - Assessment Management - Learner Portal - Content Library **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Payments** - Earned wage access **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Asynchronous Learning - AI Copilot - Activity Dashboard - Training Companies - Customizable Reports - Self-paced Learning - Gamification - Multi-Language - Skills Assessment - Modeling & Simulation - Academic/Education - Third-Party Integrations - Customizable Branding - Tests/Assessments - Training Administration - Social Learning - Surveys & Feedback - Blended Learning - Virtual Classroom - SCORM Compliance - Mobile Learning - Generative AI - Built-in LMS - Built-in Course Authoring - Learning Paths/Tracks - API - Synchronous Learning - Certification & Licensing - Single Sign On - Reminders - Corporate/Business - Reporting/Analytics **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Travel Management** - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Content** - Content Library - Customizability - Content Creation **Additional Functionality** - Client Portal - Mobility - Dashboard - Activity Dashboard - Internal Talent Mobility - Employee Portal - Self Service Portal **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools - Resume Posting - Full Text Search - Resume Search **Platform Content ** - Employee Tracking - Employee Development - Career Development - Progress Tracking **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Task Automation - AI Agents for HR** - Autonomous Task Execution **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Performance** - Monitoring - Reporting - Interoperability - Real-Time Reporting **Content** - Automation - File Sharing **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations - Social Media Integration - Payment Gateway Integration - Customizable Branding - Content Marketing - Email Marketing - Self Service Portal **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations - Internal Talent Mobility - Employee Portal - Learning Management - Talent Management - Meeting Management - Training Management - Goal Management - Forms Management - Performance Management - Employee Management - Feedback Management - Performance Review Management - Recruitment Management **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Feedback** - Continuous Feedback - Requesting Feedback - Surveys & Feedback - 360 Degree Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Generative AI** - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Additional Functionality** - Mind Maps - Version Control - Calendar Management - Time Off Requests - Template Management - Self Service Portal - Templates - Real-Time Data - Smart Chart Legend - AI Copilot - Document Management - Design Management - SSL Security - Feedback Management - Applicant Tracking - Succession Planning - Real-Time Notifications - API - Customizable Templates - Access Controls/Permissions - Document Storage - Generative AI - Data Visualization - Workflow Management - Employee Profiles - Organizational Charting - Interactive Elements - Reporting & Statistics - Pulse Surveys - Employee Database - HR Management - Commenting/Notes - Customization - Publishing/Sharing - Employee Onboarding - Task Management - Brainstorming - Single Sign On - Collaboration Tools - Customizable Fields - Training Management - Customizable Reports - Charting - Contact Management - Surveys & Feedback - Employee Photos - Employee Management - Org Chart Creation **Additional Functionality** - Single Sign On - Succession Management - Real-Time Analytics - Surveys & Feedback - Employee Onboarding - Template Management - Employee Database - Goal Management - Organizational Charting - Alerts/Notifications - Succession Planning - "What If" Scenarios - Talent Acquisition - Training Management - Compliance Management - API - Applicant Tracking - Career Development - Progress Tracking - Reporting/Analytics - Workflow Management - Customizable Reports - Recruitment Management - Employee Management - Employee Profiles - Learning Management - Approval Process Control - Compensation Management - Individual Development Plans - Email Reminders - Generative AI - AI Copilot - Document Storage - Monitoring - Assessment Management - Customizable Templates - Competency Management - Third-Party Integrations - Performance Management - Onboarding - Customizable Branding - Reminders - Employee Engagement - Learning & Development **Additional Functionality** - Internal Meetings - AI Copilot - Individual Development Plans - Employee Database - Self Assessment - Reporting & Statistics - Alerts/Notifications - Analytics - Customizable Forms - Skills Assessment - Generative AI - API **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Matching Engine - Job Search/Filter - Reminders - Job Marketplace - Alerts/Notifications - Resume Database - Customizable Fields - Activity Tracking - Performance Metrics - AI Copilot - Multiple Employer Profiles - Recurring/Subscription Billing - Referral Tracking - Candidate Profiles - Interview Scheduling - Email Templates - Customizable Reports - Resume Parsing - Customizable Templates - Reporting & Statistics - Email Alerts - Discussions/Forums - Billing & Invoicing - Generative AI - Data Import/Export - Social Recruiting - Multi-Language - Applicant Tracking **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Third-Party Integrations **Reporting** - Cost Tracking - Dashboards - Time Tracking - Vacation/Leave Tracking - Activity Tracking **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Interactive Content - Rewards Management - Assessment Management - Assignment Management - Registration Management - User Management - Video Management - Learning Management - Training Management - Communication Management - Self Service Portal **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Platform Performance** - Reporting - Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Branding - Bite-Sized Learning - Offline Access - Self-Enrollment - Learning Paths/Tracks - Quizzes - SCORM Compliance - Blended Learning - Mobile Access - Asynchronous Learning - Data Import/Export - Gamification - Reporting & Statistics - Certificates - Single Sign On - Multi-Language - Generative AI - API - AI Copilot - Third-Party Integrations - Reminders - Customizable Templates - Real-Time Analytics - Synchronous Learning - Spaced Repetition - Collaboration Tools - Peer Learning - Activity Dashboard - Adaptive Learning - Customizable Reports - Surveys & Feedback - Alerts/Notifications - Leaderboards - Course Authoring - Training Companies - Progress Reports - Academic/Education - Employee Training - Certification & Licensing - Virtual Classroom - Corporate/Business - Video Conferencing **Additional Functionality** - Onboarding - Document Management - API - Reminders - Direct Deposit - Approval Process Control - Multi-State - Access Controls/Permissions - Reporting & Statistics - Payroll Outsourcing - Employee Profiles - Employee Database - Compensation Management - Self Service Portal - Payroll Reporting - Tax Forms - Third-Party Integrations - Generative AI - Tax Compliance - AI Copilot - Customizable Reports - Calendar Management - Payroll Management - Benefits Management - Check Printing - Data Import/Export - Wage Garnishment - Compliance Management - Alerts/Notifications **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - Generative AI **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Paycom Alternatives - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,595 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)