GetResponse Reviews & Product Details

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

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GetResponse

Discussions

GetResponse Community

Languages Supported

Arabic, Danish, German, English, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal)

Solution Type

All-in-One

Overview by

Jack Ramsay

Used by Self-Employed and 2 others

Beta

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GetResponse Integrations

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GetResponse Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is GetResponse, and what problem is it built to solve?

GetResponse is a marketing software platform for creating content, supporting online sales and traffic, and running marketing campaigns. It brings email marketing, autoresponders, landing pages, campaign automation, and analytics together to help businesses manage those activities.

What languages does GetResponse support?

GetResponse supports 11 languages, including Dutch, English, French, German, and Indonesian, among others.

What company sizes and industries is GetResponse the best fit for?

GetResponse’s strongest fit among positively rated users is small businesses, with mid-market teams also well represented. The industries with the clearest presence include:

Company size — Small businesses: The most prominent group, including businesses with 50 or fewer employees.
Company size — Mid-market: Teams with 51–1,000 employees also appear regularly.
Industry — Marketing and Advertising: A prominent use context for campaigns and audience engagement.
Industry — E-Learning and Professional Training & Coaching: Users describe using the platform to communicate with learners, subscribers, and clients.
Industry — Health, Wellness and Fitness: Another recurring context for newsletters and customer outreach.

How long does it take to implement GetResponse across a team?

GetResponse can be put into use quickly for straightforward email campaigns, though some teams report a longer rollout when their setup is more involved. The most common reported time to go live is under one month.

What customer support options does GetResponse provide, and how do users find the overall support experience?

GetResponse provides 24/7 live-rep support, along with chat, email/help desk, and self-service resources such as its knowledge base. The support experience is often described as quick, patient, and useful for resolving setup and technical questions; some users find responses slower or less consistent on complex issues.

What is the experience like for teams switching to GetResponse from another tool?

Switching to GetResponse is often about gaining more campaign and automation options, improving ease of use or deliverability, or bringing several marketing tasks into one platform. Users describe moving from tools such as Mailchimp, AWeber, ActiveCampaign, and other email or marketing platforms when they wanted more flexible workflows, landing pages, stronger integrations, or a simpler way to manage campaigns. The transition is described as straightforward in some cases, while more complex list and integration setups can take extra work.

What tools and platforms does GetResponse integrate with, and how do these integrations help users get more value from the product?

GetResponse offers 153 integrations, spanning CRM and sales tools, website and lead-capture platforms, and workflow connectors. Specific integrations users describe include:

CRM and sales: Salesforce, HubSpot, and Pipedrive.
Websites and lead capture: WordPress, Leadpages, and ClickFunnels.
Workflow automation: Zapier.

These connections can help move leads and contact details between campaign forms, websites, and sales workflows, reducing manual handoffs. Users also note that sync behavior can vary, so teams with complex CRM data requirements should check that the fields they depend on transfer reliably.

What features or capabilities could make GetResponse even more useful?

Users would find GetResponse more useful with additional flexibility in campaign creation and clearer, more detailed ways to assess results. Recurring improvement requests include:

More customizable reporting: Add deeper analytics and make it easier to combine or tailor campaign and workflow reports.
More design flexibility: Expand template choices and provide finer control over email and landing-page layouts.
More capable automation and segmentation: Make workflows, audience filters, and tagging more flexible for complex use cases.
Broader integration support: Improve the range and reliability of connections, especially for CRM and other business systems.

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Kimberly B.

Assistant Marketing Manager

Mid-Market (51-1000 emp.)

6/10/2026

"Provides The Best Editor to Design Newsletters and Efficiently Delivers Emails to Our Audience Base"

5/5

What do you like best about GetResponse?

Creation of email campaigns is super easy and smooth and it offers automation which is really helpful to us as it effectively manages multiple campaigns and does multiple channel marketing such as email, web and social media from a single place. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I am happy to say that there are no cons to report so far it is a platform that is highly effective and elevated our marketing efforts. Review collected by and hosted on G2.com.

Ninad J.

Senior Technical Associate

Small-Business (50 or fewer emp.)

5/17/2026

"GetResponse Makes Marketing Automation and Campaigns Easy in One Place"

5/5

What do you like best about GetResponse?

What I like best about GetResponse is how easy it makes marketing automation and campaign management. The platform combines email marketing, landing pages, and automation workflows in one place, which saves a lot of time. The interface is intuitive, and setting up campaigns feels straightforward even for beginners. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The pricing increases quickly as your subscriber list grows, and some advanced automation features take time to learn. I’d also like more detailed analytics and reporting options. Review collected by and hosted on G2.com.

Jua C.

Digital Marketing

Small-Business (50 or fewer emp.)

Originally submitted 3/24/2026

"Easy to Use, Great Templates, and Fast, Helpful Support"

5/5

What do you like best about GetResponse?

It’s very easy to work with, and it offers a lot of templates that I can use. It also integrates smoothly with my other services. The price is very accessible for all the features it comes with. Whenever I’ve run into an issue, the support team has been very helpful and has resolved the problem within minutes. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Probably the only issues I’ve found that affect me are that the automations and the landing page builder feel limited. Don’t get me wrong—it does the job, but I’d really love more options and flexibility when creating. Review collected by and hosted on G2.com.

Debbie S.

Director of Community OUtreach

Small-Business (50 or fewer emp.)

5/3/2026

"Affordable and User-Friendly Email Marketing"

4.5/5

What do you like best about GetResponse?

I like that GetResponse is easy to use with its integrated forms, lists, and stats. I also appreciate the ability to embed forms that connect directly to the email list and the ease of uploading tags for creating segments. Additionally, the automated email function is a great feature. Another reason we prefer GetResponse is that it is more reasonably priced compared to other options. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The reporting in Google Analytics is often off...email traffic is lost and recorded as unassigned or indirect. Review collected by and hosted on G2.com.

Jeannie E.

Account Manager

Mid-Market (51-1000 emp.)

6/11/2026

"Effectively Reaching Out to a Vast Audience Through Automating Marketing Emails"

5/5

What do you like best about GetResponse?

It provides all the features we need to automate email marketing covering quick campaign creation, easy setting or promotional email triggers and email engagement analytics that helps track the responses from prospects and customers. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The platform has not caused any problems that are worth mentioning and the customer support is always available to help if we need them. Review collected by and hosted on G2.com.

Ricardo K.

Marketing & Communications Coordinator

Mid-Market (51-1000 emp.)

6/8/2026

"Dependable Email Marketing Very Valuable for Improving Client Communication and Marketing Efficiency"

5/5

What do you like best about GetResponse?

It provides a drag and drop editor and prebuilt templates that makes it simple to create emails campaigns quickly and I appreciate in particular the tracking of client responses, email views and the ability to run multiple campaigns at once. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I don’t really have anything I didn’t like the platform makes email marketing all streamlined and I am happy with its service. Review collected by and hosted on G2.com.

Violeta L.

Passionista & Creatrix

Small-Business (50 or fewer emp.)

7/16/2026

"Excellent, Responsive Support, But Tech Team Can Be Too Quick to Blame Users"

3.5/5

What do you like best about GetResponse?

Their customer service team is excellent—very efficient and responsive. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Their tech team sometimes tries to shift the blame for an error onto the customer. Review collected by and hosted on G2.com.

Sergiu N.

Senior Account Manager

Mid-Market (51-1000 emp.)

1/22/2026

"All-in-One Marketing Platform with Powerful Automation and Built-In Webinars"

5/5

What do you like best about GetResponse?

All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which reduces the need for multiple platforms.

Powerful automation workflows – The visual automation builder is intuitive and allows for advanced, behavior-based campaigns (tags, triggers, scoring), even for non-technical users.

Strong email deliverability – GetResponse has a solid reputation for inbox placement, which is critical for campaign performance.

Easy-to-use email and landing page builders – Drag-and-drop editors with ready-made templates make it quick to launch campaigns without design skills.

Built-in webinars – A standout feature compared to many competitors, useful for lead generation, onboarding, and product demos without extra software.

Good analytics and reporting – Clear insights into open rates, clicks, conversions, and automation performance help optimize campaigns effectively.

Scales well for growing businesses – Suitable for small teams but capable enough for more complex marketing needs as a business grows. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

1.Pricing can get high as you grow

The cost increases significantly when you need more contacts or want higher-tier features like automation, webinars, or advanced analytics.

2. Learning curve for advanced features

While basic email campaigns are easy to set up, some of the more powerful automation and segmentation tools take time to master.

3. Interface feels a bit dated in places

Some users find the UI less modern and fluid compared with newer platforms, which can make navigation feel clunky.

4. Split testing limitations

A/B testing isn’t as robust as some competitors — for instance, it might lack multivariate testing or deeper experimental controls.

5. Support quality varies

Some users report that support responsiveness and expertise can vary depending on time of day or plan tier. Review collected by and hosted on G2.com.

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Audrey V.

Digital Marketing & Social Media Manager

Mid-Market (51-1000 emp.)

6/7/2026

"Straightforward for Designing Campaign Emails, Managing Contact Lists and Tracking Client Responses"

5/5

What do you like best about GetResponse?

The drag and drop builder makes it easy to create well designed emails and the audience segmentation tools lets us target specific customer groups and it’s been a reliable platform for managing campaign newsletters and customer onboarding journey. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

We have not experienced any bugs or glitches while using this platform all the email marketing features are well developed. Review collected by and hosted on G2.com.

Sarah C.

Marketing Director

Mid-Market (51-1000 emp.)

6/9/2026

"Quick Access to Intuitive Email Builder and Seamless Social Integrations for Multichannel Campaigns"

5/5

What do you like best about GetResponse?

The intuitive email builder makes it easy to create emails and the integration with our social media platforms was seamless making it easy to automate multichannel campaign delivery. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I have a very good experience with the platform and it has a lot of great features to do email marketing so no cons to mention. Review collected by and hosted on G2.com.