GetResponse Reviews & Product Details

The platform is very intuitive and easy to set up, even for large-scale campaigns. The automation builder is powerful, and the segmentation tools make targeting audiences simple and effective. I especially appreciate the strong deliverability rates and the ability to integrate with multiple CRM and e-commerce systems. Review collected by and hosted on G2.com.

It can be a little expensive to smaller teams and some of the more advanced automation functions have a learning curve. Although integrations are robust, some niche platforms still need to be worked around or a specific API connection. The reporting dashboard might also be somehow more customizable to be analyzed more profoundly. Review collected by and hosted on G2.com.

GetResponse has been amazing for our business. The implementation & integration is really easy and there are tons of tutorials which help you set everything up. We use it on a day to day basis for our email marketing. All features that we need are covered and the prices are the cheapest we could find. Customer Support is great too. They even send you hand-made video recordings if you have a specific question about a feature that isn't explained elsewhere. Review collected by and hosted on G2.com.

Some things were a bit difficult to understand at first (like the fact that if you add contacts via API you need to make sure to add them to the autoresponder list separately, otherwise the Auto Responder won't work), but that was mainly our own mistake and was easily fixed by their support team. Review collected by and hosted on G2.com.

I love the way I was helped today with several problems that were driving me crazy. I was pleased that I could be listened to and helped with videos that made things much easier. Many thanks for your effective attention :) Review collected by and hosted on G2.com.

The system is not very intuitive; it would be very useful to provide a list of steps to follow if we want to perform specific actions. For example: to create a newsletter, you need to follow these steps, or to connect GetResponse with your landing page. I don't know, it's just an idea :) Blessings Review collected by and hosted on G2.com.

I run a 27-year-old company, and despite many attempts over the years, I never managed to fully commit to a mass mailing/email marketing platform. Relying on organic, individual emails slowed down our business significantly—and worse, some messages were flagged as spam for no valid reason.

Recently, I decided to test several email marketing programmes. While some looked appealing and were cheaper, I quickly and almost effortlessly adapted to GetResponse—which honestly surprised me. That ease of adoption is a testament to the platform’s design: everything is built to be intuitive and user-friendly. There’s also a wealth of information available, so you can grow as advanced as you like, yet the system remains straightforward and accessible.

I’ve come to truly respect the company—not only for how they run their business, but also for how they explain, guide, and support customers through webinars and resources.

The customer support team is outstanding. I received lightning-fast, clear, and complete responses to my questions. On one occasion, they even recorded a custom video during a live chat to resolve my issue instantly. That level of service is extraordinary. Having trained hundreds of people in complaint handling and communication myself, I can confidently say their support sets a benchmark in the industry. The only way it could get better would be if someone from GetResponse visited me in person with their laptop!

Before committing, I tried another competitor for comparison. But after struggling with a clunkier process, I quickly realised I had already found the right solution with GetResponse. Review collected by and hosted on G2.com.

Nothing! Everything has been fine so far. Review collected by and hosted on G2.com.

Carefully regulated communication with business contacts Review collected by and hosted on G2.com.

Limited number of campaigns on free and minumum packages Review collected by and hosted on G2.com.

Sold and Stable platform to use, would recommend Review collected by and hosted on G2.com.

wish they had better customization for fields on forms like first name and last name Review collected by and hosted on G2.com.

GetResponse MAX is a tool for us that streamlines daily operations. The platform can enable effective management and segmentation of contact lists, which is crucial in the influencer industry. Thanks to automation, it is possible to save time on repetitive tasks, such as sending welcome messages and follow-ups. The form tools help in acquiring new contacts automatically, which expand the database. Review collected by and hosted on G2.com.

I have to be honest – the beginnings were not the easiest. The vast array of functions and possibilities of GetResponse MAX is overwhelming at first. You need to dedicate a lot of time to learning and understanding all the options. Scheduling a meeting with support can sometimes be difficult, but when the consultation happens, it is helpful. The educational materials are good, but they require commitment and a lot of after-hours experimentation.

Another thing is the cost. GetResponse MAX is not the cheapest solution on the market. For smaller companies with limited resources, this can be a significant investment. Review collected by and hosted on G2.com.

It’s excellent for streamlining my marketing campaigns, and it brings everything together in one place, which makes the whole process quick and easy. Review collected by and hosted on G2.com.

I don’t see any real downsides, but it could be helpful to add a simple, built-in design feature—something similar to Canva, but more streamlined—so users can create quick designs and drop them directly into their marketing campaigns without leaving the platform. Review collected by and hosted on G2.com.

This is an all-in-one platform featuring a user-friendly drag-and-drop editor and AI tools for content creation. The excellent 24/7 live customer support also helps make complex marketing tasks much more accessible. Review collected by and hosted on G2.com.

The product is quite expensive and comes with a learning curve. Additionally, certain features are only accessible through higher-tier plans. Review collected by and hosted on G2.com.

There's lots of ways to learn how to use GetResponse. The videos are clear and engaging and show how easy it is to use. When I needed support, it was very easy to get in touch with an agent. The personal touch was fantastic, even creating little videos for me to specifically show me how to do what I couldn't work out. Was not expecting that! A really great way to welcome newbies like me. Review collected by and hosted on G2.com.

Not found anything yet but I'm still learning. Review collected by and hosted on G2.com.