GetResponse Reviews & Product Details

The platform is intuitive, and setting up email campaigns is straightforward. I also really appreciate the customer support—the live chat is responsive, polite, and helpful when you need to resolve account or billing issues Review collected by and hosted on G2.com.

The billing policy regarding the contact limits can be very confusing. They count the total number of unique contacts "added" during a billing cycle rather than just the number of currently active contacts. What makes it worse is that there is no counter in the dashboard to monitor this specific metric, making it easy to accidentally exceed the limit. I also recently faced a technical glitch where a PayU payment was processed but failed to upgrade my plan automatically Review collected by and hosted on G2.com.

It’s very easy to use and has everything I need, from email marketing to webinars.GetResponse stands out for its intuitive interface and comprehensive feature set. Review collected by and hosted on G2.com.

I occasionally miss having more in-depth guides for advanced features, such as complex automation sequences. Review collected by and hosted on G2.com.

The best aspect of get response platform is it offers a very strong combination of email marketing automation landing pages webinar and a CRM style customer engagement tool all bringing under a single platform drag and drop email builder is very much intuitive and their automation workflows are also very flexible this platform is overall beginner friendly still supporting the advanced campaigns their features like auto responders and audience segmentation and AI assisted content generation 2 web hosting and conversion funnels make this platform very much useful for sales and marketing teams and the sales enablement team of growing businesses. Review collected by and hosted on G2.com.

Some of their advanced automation and ecommerce features are hidden behind the expensive high-tier plans, which significantly increases the cost at or business as it is scaling. Their user interface is generally clean, but certain workflow section needs to be polished, which is a bit complex for first-time users who are using a large number of tools in this space. Reporting customisation should also be deeper hints at certain areas. Review collected by and hosted on G2.com.

What I like most about GetResponse is how many marketing tools are available in one place. Email marketing, automation, landing pages, pop-ups, live chat, and forms work together seamlessly, making it much easier to manage campaigns without relying on multiple platforms.

The automation builder is intuitive and flexible, allowing us to create effective customer journeys, especially for abandoned carts and post-purchase communication. I also appreciate the clean interface, reliable email delivery, and the ease of integrating GetResponse with our e-commerce platform. Overall, it saves time and helps us run more efficient marketing campaigns. Review collected by and hosted on G2.com.

At the time of the pilot, I didn't have enough time to fully explore all of GetResponse's features, so it was difficult to identify any real downsides. The initial experience was positive, but I needed more time with the platform to form a fair opinion. Review collected by and hosted on G2.com.

Its native GDPR suite is unmatched for our diplomatic stakeholder work. Every opt-in logs timestamps and visitor IPs permanently for audits, plus ready German consent forms that pass local data authority checks. Consent-based list segmentation keeps cross-border partner data isolated to avoid unlawful processing violations. Review collected by and hosted on G2.com.

Large batch contact imports often break our custom compliance fields and require tedious manual fixes. There are no formal templates suited for policy brief newsletters, and German-speaking support only works standard hours—no help available for after-hours GDPR disclosure emergencies. Review collected by and hosted on G2.com.

Predictability of getting into my list's inboxes Review collected by and hosted on G2.com.

It got old, challenges got bigger, the solution was late to AI Review collected by and hosted on G2.com.

intuitive way of creating landing pages, newsletter and autoresponders. Lots of features for online-creators. Automations are easy to manage. Review collected by and hosted on G2.com.

Long loading and the performance in general. Also no auto-saves when creating a landing page and I lost some changes a few times cos I had to refresh the page and didn't click save button before I left my work in progress Review collected by and hosted on G2.com.

Integrations, performance and support. I also like AI help in LP and e-mail creations. UI/UX is quite good but not perfect. Not every element is easy to find and inuitiously placed. Review collected by and hosted on G2.com.

As I said before lot of functions is not easy to find. I don't like that some features are possible only in highest option. For example editing the subscription confirmation. Review collected by and hosted on G2.com.

I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaigns, nurture leads, recover abandoned carts, host webinars, and track performance all in one platform. GetResponse solves several key marketing problems for our business. It lets us create and send professional email campaigns without technical skills. It helps capture leads with landing pages and forms, and nurtures them with automation workflows. It unifies email, automation, and basic ecommerce tools in one place, so we don’t need multiple separate platforms. It also tracks campaign performance clearly, helping us improve results efficiently. What I like most about GetResponse is that it’s an all-in-one marketing platform that combines email marketing, automation, landing pages, and lead generation in one easy-to-use solution. It’s simple enough for quick daily tasks but powerful enough to run full marketing campaigns, saving us time and letting us manage everything without switching between tools. The email marketing editor and marketing automation workflows are extremely valuable. The drag-and-drop editor makes it easy to design professional emails without coding. The automation tools let us nurture leads and follow up with customers automatically, saving a lot of manual work. I also really appreciate the landing page builder—it’s fast to set up high-converting pages to grow our email list. Having all these tools in one place keeps our marketing consistent and efficient. The initial setup of GetResponse was so easy. Review collected by and hosted on G2.com.

A few areas could be better: Some advanced automation features are less flexible compared to other tools. The reporting dashboard could be more intuitive and visually clear. Certain template designs look a bit outdated. Integrations with some third-party tools can also be slow or limited. Customer support can sometimes take longer to reply during busy periods. Review collected by and hosted on G2.com.

I like the fast customer service of GetResponse, their customer experience was very quick and simple. I also highly value the automations, creating a landing page easily, and that in seconds you can set up an automation with it. Review collected by and hosted on G2.com.

The interface could be improved, as it is a bit outdated. Review collected by and hosted on G2.com.