GetResponse Reviews & Product Details

GetResponse is user-friendly and easy to navigate, containing many useful tools for digital marketers that operate smoothly. I highly recommend it.Customer Support is great, both AI and human. Review collected by and hosted on G2.com.

Well, maybe it would be great to have more flexible plans. Review collected by and hosted on G2.com.

I love it because it has a ton of features and it is easy to use. I have used automation extensively and I am just getting started to create courses. Review collected by and hosted on G2.com.

While their support is OK, I hate that you can't call. I have been around long enough to know it was way better when you can talk on the phone. Review collected by and hosted on G2.com.

I have been building dynamic, individualized emails for a collection of companies and the GetResponse team is super supportive and responsive and the product has been able to do what I need it to.

It's a complex system I've set up and the team knows how to explain what I need to do to achieve my goals and they understand the questions I have even when I am unsure I phrased them well.

The system integrates well with my survey software and prefills URLs to share the information I need without bothering the survey recipient to fill it out. Review collected by and hosted on G2.com.

It would be awesome and super helpful to my project if I could dynamically assign LISTS to facilitate footer and to/from information for multiple emails that are the same but need to go out to different parties with different branding and from different emails. Review collected by and hosted on G2.com.

What I like about GetResponse is how powerful yet intuitive the software is. The functionality is mind-blowing, and yet a novice marketer like myself can master it in a very short time. Review collected by and hosted on G2.com.

The only downside, and it isn't really a GetResponse problem, it's dealing with GDPR, DKIM, etc. Review collected by and hosted on G2.com.

I work crazy hours and sometimes overnight. I really appreciate having instant access to live support at anytime day or night. Nothing worse than having to interrupt your workflow waiting for someone to respond. Review collected by and hosted on G2.com.

I have not had a chance to use all of the features yet. I have built an autoresponder, a landing page, and uploaded some of my contacts. The UI is easy to navigate but there is room for improvement with the editors. I can't remember all the nuances but the one thing that would greatly improve the designing experience is being able to see the page you are designing in the actual correct proportions. The way it functions now the tools overlay half of the page you are designing and the proportions you see when designing change drastically when you preview the page. There was also some kind of issue with saving the settings. It took me a while to get the knack of it but apparently there is an order to making adjustments to buttons for example, and adjusting one setting like the size resets to the default shape but the settings are not in sequence bearing this adjustment in mind. It's a small thing but it took me a while to realize what the correct sequence was so I didn't have to keep repeating any steps. Also, the absolute and fixed position settings are a nightmare. The button I was experimenting with completely disappeared from the editor but remained "fixed" on my preview, and I could not edit or replace it. There should be an option to turn this feature off if it's set accidentally or you just want to preview the effect without committing to it. I spent hours trying to remove it but nothing worked. Even customer support didn't know how to remove it. The next day, I was less exhausted and it occurred to me I could delete the whole section after saving my content. The invisible "fixed" button issue resolved but I lost hours of time fooling around trying to undo a simple experiment. That was the only question I had for support that stumped them out of a couple dozen questions so no reflection on them for trying the usual process for weird stuff online like saving, refreshing, and clearing the cache, etc. Review collected by and hosted on G2.com.

GetResponse has been a game-changer for our email marketing efforts. The platform offers a user-friendly interface that makes it easy to design visually appealing email campaigns without needing extensive technical skills.

One of the standout features is the automation capabilities. We’ve been able to set up complex workflows that help us engage our audience effectively. The segmentation options allow us to target specific customer groups, which has significantly improved our open and click-through rates.

The landing page creator is another valuable tool, enabling us to create optimized pages that align with our campaigns. Additionally, the analytics dashboard provides insights that help us fine-tune our strategies and measure success accurately.

Overall, I highly recommend GetResponse to anyone looking for a reliable email marketing solution that offers a wide range of features to enhance their marketing efforts. Review collected by and hosted on G2.com.

I've been using it for two years and haven't had any problems. Review collected by and hosted on G2.com.

It is easy to use and you get so many features for starting out for free. The support staff is also very helpful and efficient. Most of the settings are easy to set up and link to other areas. And for everyday use, it is great for newsletters and to build your website on that gives you daily tracking too. Review collected by and hosted on G2.com.

When hosting your domain through Getresponse, it gets tricky when your original host tells you to update something on your DNS servers. Then you need to more or less work with the support team to get it set up. Review collected by and hosted on G2.com.

I've been using GetResponse MAX for our email marketing campaigns, and the experience has been nothing short of exceptional. This platform offers a comprehensive suite of tools that cater to all our marketing needs, from email creation and automation to detailed analytics and reporting.

The intuitive drag-and-drop editor makes designing emails a breeze, even for those with minimal technical skills. The pre-built templates are professional and customizable, allowing us to create visually appealing campaigns that resonate with our audience.

What truly sets GetResponse MAX apart is its advanced automation capabilities. We've been able to set up complex customer journeys with ease, ensuring that our messages are timely and relevant. The segmentation and personalization features have significantly improved our engagement rates, as we can now target specific groups with tailored content.

The platform's analytics tools provide valuable insights into campaign performance, helping us make data-driven decisions and continuously optimize our strategy. The customer support team is also top-notch, always responsive and ready to assist with any queries.

Overall, GetResponse MAX has been a game-changer for our marketing efforts. It's powerful, user-friendly, and packed with features that deliver real results. I highly recommend it to any business looking to elevate their email marketing game. Review collected by and hosted on G2.com.

It would be helpful to have a few options for using promotional codes. Currently, it’s not possible to specify which promotional code in the automation was assigned to a given customer. Perhaps an additional option to create surveys directly within GetResponse would also be beneficial. Review collected by and hosted on G2.com.

Get Response's customer support team has been fantastic! It has not matter which team I get, when I request help, they have so friendly, knowledgable and genuinely happy to help! Patient, kind and professional, that's a rare combination but apparently not at Get Response! Review collected by and hosted on G2.com.

I haven't found a downside so far. It's always uncomfortable changing tools and/or communities but they have made it as painless as possible. Review collected by and hosted on G2.com.

It is simple to use and has a very high level of customization. Review collected by and hosted on G2.com.

Nothing at this moment, I will update this sentence if in the future I feel uncomfortable with some tool. Review collected by and hosted on G2.com.