GetResponse Reviews & Product Details

The platform is user-friendly, campaign templates are flexible, and it simplifies creating, sending and tracking emails all in one place. The segmentation feature helps manage the contacts based on their behavior. Review collected by and hosted on G2.com.

I can’t think of any cons the platform performs very well from email creation, testing, sending and statistics. Review collected by and hosted on G2.com.

The email editor is simple and uses drag-and-drop, so it is easy to design newsletters even without technical skills. There are also many templates that help save time when creating campaigns. Review collected by and hosted on G2.com.

Some advanced automation features may take time to learn for beginners. Review collected by and hosted on G2.com.

I like GetResponse for its easy drag and drop feature, which makes email marketing straightforward. It allows us to easily create engaging and informational email campaigns by adding pictures and videos, instead of sending boring emails. The initial setup was super easy and basic, which was a plus. Review collected by and hosted on G2.com.

Nothing really Review collected by and hosted on G2.com.

It is highly user friendly just by drag-and-drop email building becomes fast and accurate. It allows us generate thousand different emails templates in seconds.

It also have seamless analytic and reporting dashboard that keeps us updated on maters marketing and campaign in all channels.

Mobile capability and integration makes it more seamless for us. Review collected by and hosted on G2.com.

I do not have any issues with this tool. It has been seamless for us. Review collected by and hosted on G2.com.

ease of use

very good customer support

ai generated templates Review collected by and hosted on G2.com.

difficulity to switch account owner

only one person can Access invioces Review collected by and hosted on G2.com.

GetResponse makes email marketing very easy for us. The automation workflows are clean and intuitive, so it’s simple to set up sequences without feeling overwhelmed. I also like how landing pages, pop-ups, and email campaigns are all in one place, which helps us save time and keeps everything connected. The deliverability we are getting is just great. Review collected by and hosted on G2.com.

GetResponse is a great email tool, but I feel there are times when the reports feel less in-depth. Also, I felt that many times, customisation options in the templates were limited. The pricing is on the high end, as the email list increases. Review collected by and hosted on G2.com.

The system is very simple and user-friendly. Review collected by and hosted on G2.com.

Lack of personalization in test email campaigns. Review collected by and hosted on G2.com.

As someone who manages email marketing for several clients, I find the drag-and-drop builder to be a real lifesaver. It allows me to quickly create branded templates without needing to consult a designer each time. The workflows are also very intuitive, enabling me to set up onboarding sequences, product reminders, and nurturing campaigns within minutes. The analytics are straightforward and make it easy for me to compare performance across different clients. Review collected by and hosted on G2.com.

Nothing major so far. Some template customisation options feel limited at times, but it’s not a dealbreaker. Review collected by and hosted on G2.com.

What I like most is the quality of the human support. I recently needed to migrate from a Gmail account to a professional domain for my educational project, Mandala Mastery Workshops México. The process could have been confusing, but Peter from the support team provided clear and patient guidance. Within minutes, I confirmed my new email and started fresh with confidence. I also appreciate the platform’s ease of use and its clean interface, which is ideal for launching mailing campaigns with structure and visual coherence. Review collected by and hosted on G2.com.

The only aspect that felt slightly confusing was the transition process between accounts. At first, I wasn’t sure if my institutional address had duplicated my workspace or replaced it. A bit more clarity during the switch would have helped. However, thanks to support, it was resolved quickly. Other than that, everything else has been smooth and intuitive. Review collected by and hosted on G2.com.

What I really appreciate about GetResponse MAX is how it brings everything together in one place — especially when managing multiple campaigns across different markets, as I do.

The platform is intuitive, flexible, and robust enough to handle complex requirements without becoming overwhelming.

I also genuinely value the support team — they’re quick to respond, easy to work with, and it’s always a pleasure collaborating with them. Review collected by and hosted on G2.com.

There’s a lot to like, especially given the complexity of pharma communication. That said, one area that could be improved is the alignment with industry-specific compliance needs — for example, tighter integration with CRM platforms like Veeva or more built-in support for consent and opt-out tracking across multiple systems.

These are niche requirements, of course, and the team has been very responsive when we’ve needed to find workarounds or custom setups. Review collected by and hosted on G2.com.