Everbridge 360 (Critical Event Management) Reviews & Product Details

Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports

Product Website

Seller

Everbridge

Discussions

Everbridge 360 (Critical Event Management) Community

Product Description

Everbridge Mass Notification with Incident Communications enables organizations to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification solution keeps your contacts informed before, during, and after all events, operational incidents, and emergencies. The solution features robust analytics, GIS capabilities, and flexible contact management for both public and employee alerts. In addition, customers with global contacts can leverage a single access point to notify contacts and manage contact data across multiple distributed data stores — a unique “globally local” approach. 

Overview by

Courtney Stafford

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Everbridge 360 (Critical Event Management) Integrations

(26)

Verified by Everbridge 360 (Critical Event Management)

Everbridge 360 (Critical Event Management) Media

Everbridge 360 (Critical Event Management) Demo - Geo-Intelligent

Send alerts via 25+ contact paths. Text, email, desktop alert, mobile app notification, voice call, Slack, social, digital signage

Everbridge 360 (Critical Event Management) Demo - Simple, Powerful & Intuitive UI

Empowering Users. Manage settings, limits, and defaults through a user-friendly admin. Import and organize contact data in a way that is meaningful to your organization. Define role-based access controls to manage user and contacts separately. Customize portals to allow contacts to update, and...

Everbridge 360 (Critical Event Management) Demo - Reach the Right People, with the Right Message, at the Right Time

Broadcast to virtually any communication device and channel, including audio, text, and mobile. Easily select your audience – individuals or groups – through lists or geo-targeting. Facilitate two-way communication so you know your people are safe.

Everbridge 360 (Critical Event Management) Demo - Manage Everything in One Simple, Intuitive, and Automated Platform

Send your message in seconds and mobilize a coordinated response with just a few clicks. Integrate easily with your HR and BC Planning systems. Eliminate errors with preconfigured templates and guided workflows.

Discover how Everbridge is redefining resilience with High Velocity Critical Event Management™ (CEM), powered by Purpose-built AI. Learn how our risk solutions help organizations worldwide tackle the growing challenges of cyber-attacks, cli

Everbridge 360 is an all-in-one platform that empowers organizations with advanced risk intelligence, real-time insights, and streamlined communication to respond proactively and effectively during crises.

Official Downloads

(5)

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G2 reviews are authentic and verified.

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Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

10/31/2025

"Everbridge is a Vital Partner in Emergency Preparedness"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Everbridge has become an indispensable component of our emergency response program. The platform’s intuitive and user-friendly interface makes it easy for our team to craft and send alerts quickly—even under pressure. One of the standout features is the availability of pre-built templates, which significantly reduces the time needed to create notifications and ensures consistency in our messaging. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

We have not identified any issues with the product. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for your wonderful review! We’re thrilled to hear that Everbridge 360 has become such an integral part of your emergency preparedness efforts. It’s great to know the intuitive design and templates are helping your team communicate quickly and confidently when it matters most.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Amrita S.

Security Manager

Small-Business (50 or fewer emp.)

8/5/2025

"Works great for powerful and comprehensive emergency management"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like being able to communicate across multiple channels, and its absolutely critical in an emergency. The system is incredibly reliable, and we havent had any communication issues during a major incident. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The user interface, although it works, could be more intuitive and modern from my point of view. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for sharing your experience! We’re thrilled to hear that Everbridge 360 is helping you manage complex incidents reliably and efficiently across multiple channels. We appreciate your feedback on the interface as we continue working to make the platform even more intuitive for all users.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Cherith H.

Critical Event Management Manager

Mid-Market (51-1000 emp.)

10/9/2025

"Everbridge stands out as the only system that works to manage critical events"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Its been fantastic for automating the workflow, and the feedback management is excellent. I love the power of two-way mass notifications and, above all, the fact that feedback reaches the right recipient. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Refining the essential elements of alerts can be a long and sometimes frustrating process. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for your feedback! We’re thrilled to hear Everbridge 360 helps your team act quickly and confidently during critical events. We appreciate your note on alert refinement, our team continues to enhance usability to make every step more efficient.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Larry B.

Team Leader

Small-Business (50 or fewer emp.)

11/13/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Seamless Integration That Elevates Productivity"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

The full integration and the ability to see my assets proximity to incidents Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

How slow the icons display in VCC and the reporting Review collected by and hosted on G2.com.

Jeff L.

Project Manager

Mid-Market (51-1000 emp.)

7/22/2025

"Everbridge meets its incredibly robust critical communication functions"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Since it was implemented, I liked the flexbility and its function of segmentation and geolocation because it allows us to direct alerts only to the personnel affected by the incidents. And finally I liked the reliability of the system during real events is good. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Complex rules configuration or adjustments require a lot of time. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for your thoughtful review! We're so glad to hear Everbridge 360 has helped streamline your emergency communications and improve response times. We appreciate your feedback and are always working to make the platform even better.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Laura R.

System Engineer

Small-Business (50 or fewer emp.)

6/30/2025

"Everbridge 360 - a reliable incident management tool with great benefits"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like it because its reliable, has a very organized portal, and is flexible for incident analysis. I also really like the ability to segment and send communications to specific groups, and because its been a game-changer for critical event management. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

It is extremely powerful, which means everything is working well and it is good. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

With Everbridge, we were able to centralize our emergency operational communication through its management capabilities and benefited from a dramatic reduction in our response rates, significantly improving safety and operational continuity. It works well because its efficient and powerful. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for the thoughtful review! We're thrilled to hear Everbridge 360 has helped improve your response times and strengthen both safety and operational continuity. It's great to know the platform’s flexibility and reliability are making a real impact.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Marietta P.

Business continuity manager

Architecture & Planning

Small-Business (50 or fewer emp.)

6/9/2025

"Everbridge helped us get crucial warnings out super fast, feeling a lot safer"

4/5

What do you like best about Everbridge 360 (Critical Event Management)?

You can get a message out really fast across multiple channels like text, email, and their app simultaneously. Being able to target specific groups or locations during an incident is crucial. It makes sure critical information reaches the right people quickly when time is short. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The initial setup and configuration can be pretty complex and take a while to get everything dialed in. Sometimes navigating the platform feels a bit clunky, especially if you don't use it every single day. Pricing is also definitely on the higher side. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

It solves the major problem of rapidly communicating with a large number of people during emergencies or unexpected events. This means we can quickly alert employees about severe weather, building issues, or security concerns. It definitely helps improve safety and keeps everyone informed when things go wrong, which is a huge benefit. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for your feedback! We’re glad Everbridge 360 is helping you quickly reach the right people during critical moments and improve overall safety. We appreciate your insights on setup and usability as we continue working to make the platform even more user-friendly.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Verified User in Legal Services

Enterprise (> 1000 emp.)

8/7/2025

"Excellent Customer Service"

4/5

What do you like best about Everbridge 360 (Critical Event Management)?

I have used Everbridge for many years for critical event management and have always found their support and customer service to be excellent! This gives me peace of mind knowing that if we have an issue, Everbridge will get it resolved quickly! Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

If there is a downside, I haven't found it yet. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for sharing your experience! We’re delighted to hear our customer support has given you peace of mind and that Everbridge 360 continues to be a trusted solution for your communications.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Verified User in Civil Engineering

Enterprise (> 1000 emp.)

10/22/2025

"Real-Time Risk Alerts Enhance Safety"

4/5

What do you like best about Everbridge 360 (Critical Event Management)?

Being able to get real time notifications of active risks is invaluable. We have been able to inform employees about risks in their area so that they can avoid them and stay safe. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

More enablement resources are always appreciated to ensure that we are getting the most out of the tool. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for sharing your experience! We’re so glad Everbridge 360 helps your team stay informed and safe through real-time risk alerts. We appreciate your feedback on enablement resources and are continually expanding training to help customers get the most from the platform.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Humas A.

Mass Notifcation Specialist

Small-Business (50 or fewer emp.)

6/10/2025

"Excellent product for managing critical events with emergency alert functions"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Easy to add to alert actions and with an attractive interface, I also really liked that it gives us the ability to communicate with the entire team and records responses in real time. Everbridge really does it incredibly well. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

It could be easier to turn off pagination, and they should improve the messaging features and improve integrations. Review collected by and hosted on G2.com.

Response from Emily Holtrop of Everbridge 360 (Critical Event Management)

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Thank you for your kind review! We’re glad Everbridge 360 is helping improve your workflow and keep your team connected during critical events. We appreciate your suggestions on messaging and integrations as we continue to enhance the platform.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team