--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-08-12' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users highlighted the **ease of use** of Everbridge 360, appreciating its straightforward setup and user-friendly interface. (111 reviews) - Users appreciate the **simultaneous alerts** feature of Everbridge 360, enhancing efficiency through a unified dashboard for notifications. (61 reviews) - Users appreciate the **targeted notifications** and **ease of use** , streamlining incident management effectively with Everbridge 360. (57 reviews) - Users value the **robust communication capabilities** of Everbridge 360, ensuring quick and effective messaging during critical events. (51 reviews) - Users value the **simultaneous alerts** from Everbridge 360, enhancing communication and response efficiency during critical events. (50 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Group Communication (35 reviews) **What users dislike:** - Users face **complexity challenges** with Everbridge 360, requiring significant effort for effective usage and management. (38 reviews) - Users find the **inefficiency** of Everbridge 360's initial setup and complex governance challenging in dynamic environments. (31 reviews) - Users find the **inherent complexity** of Everbridge 360 challenging, affecting setup efficiency and response time in urgent situations. (19 reviews) - Users experience **limited functionality** with Everbridge 360, facing issues with notifications, reporting, and mapping features. (19 reviews) - Users experience **integration issues** with Everbridge 360, complicating the use of its various modules and third-party apps. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. Everbridge meets its incredibly robust critical communication functions **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff L. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Since it was implemented, I liked the flexbility and its function of segmentation and geolocation because it allows us to direct alerts only to the personnel affected by the incidents. And finally I liked the reliability of the system during real events is good. **What do you dislike about Everbridge 360 (Critical Event Management)?** Complex rules configuration or adjustments require a lot of time. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It solved the problem of slow communication during an emergency, because we have now centralized all our incident responses, benefiting from a dramatic reduction in responses time, ensuring safety, and minimizing operational disruption. **Official Response from Emily Holtrop:** > Thank you for your thoughtful review! We're so glad to hear Everbridge 360 has helped streamline your emergency communications and improve response times. We appreciate your feedback and are always working to make the platform even better. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 2. Very Helpful So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** New to product and so far very helpful and useful for our healthcare operations. **What do you dislike about Everbridge 360 (Critical Event Management)?** Knowing the difference in all the difference platforms. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass communication across multiple hospital sites. ### 3. Centralization Made Simple for operators **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** centralization of data and one stop shop for all risk data **What do you dislike about Everbridge 360 (Critical Event Management)?** UI improvement is needed to simplify use for all **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** rapid escalation to all. data centralization ### 4. Everbridge 360 - a reliable incident management tool with great benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Laura R. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like it because its reliable, has a very organized portal, and is flexible for incident analysis. I also really like the ability to segment and send communications to specific groups, and because its been a game-changer for critical event management. **What do you dislike about Everbridge 360 (Critical Event Management)?** It is extremely powerful, which means everything is working well and it is good. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** With Everbridge, we were able to centralize our emergency operational communication through its management capabilities and benefited from a dramatic reduction in our response rates, significantly improving safety and operational continuity. It works well because its efficient and powerful. **Official Response from Emily Holtrop:** > Thank you for the thoughtful review! We're thrilled to hear Everbridge 360 has helped improve your response times and strengthen both safety and operational continuity. It's great to know the platform’s flexibility and reliability are making a real impact. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 5. Quick, Efficient Communication and Response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Quick an efficient response and communication **What do you dislike about Everbridge 360 (Critical Event Management)?** Just learning how to use it and make the most of it **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Smooth workflow and communication ### 6. Everbridge helped us get crucial warnings out super fast, feeling a lot safer **Rating:** 4.0/5.0 stars **Reviewed by:** Marietta P. | Business continuity manager, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** You can get a message out really fast across multiple channels like text, email, and their app simultaneously. Being able to target specific groups or locations during an incident is crucial. It makes sure critical information reaches the right people quickly when time is short. **What do you dislike about Everbridge 360 (Critical Event Management)?** The initial setup and configuration can be pretty complex and take a while to get everything dialed in. Sometimes navigating the platform feels a bit clunky, especially if you don't use it every single day. Pricing is also definitely on the higher side. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It solves the major problem of rapidly communicating with a large number of people during emergencies or unexpected events. This means we can quickly alert employees about severe weather, building issues, or security concerns. It definitely helps improve safety and keeps everyone informed when things go wrong, which is a huge benefit. **Official Response from Emily Holtrop:** > Thank you for your feedback! We’re glad Everbridge 360 is helping you quickly reach the right people during critical moments and improve overall safety. We appreciate your insights on setup and usability as we continue working to make the platform even more user-friendly. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 7. Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I have used Everbridge for many years for critical event management and have always found their support and customer service to be excellent! This gives me peace of mind knowing that if we have an issue, Everbridge will get it resolved quickly! **What do you dislike about Everbridge 360 (Critical Event Management)?** If there is a downside, I haven't found it yet. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** If our email system ever goes down, Everbridge lets us send a company-wide notice via phone or SMS. **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We’re delighted to hear our customer support has given you peace of mind and that Everbridge 360 continues to be a trusted solution for your communications. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 8. Comprehensive Solution for Efficient Critical Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 offers a comprehensive overview, enabling us to efficiently assess and react to critical events as they arise. **What do you dislike about Everbridge 360 (Critical Event Management)?** Initially, it was challenging to grasp and implement with our partners. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Quickly viewing, analyzing, and responding to events that impact our people, assets, or operations. ### 9. my review or the app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** it is quick and easy to use mmmmmmmmmmmm **What do you dislike about Everbridge 360 (Critical Event Management)?** team thins is is a little clunky mmmmmmmmm **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** incident reporting ### 10. Real-Time Risk Alerts Enhance Safety **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Being able to get real time notifications of active risks is invaluable. We have been able to inform employees about risks in their area so that they can avoid them and stay safe. **What do you dislike about Everbridge 360 (Critical Event Management)?** More enablement resources are always appreciated to ensure that we are getting the most out of the tool. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It allows us to quickly learn about risk events and report them to the correct audience of employees. **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We’re so glad Everbridge 360 helps your team stay informed and safe through real-time risk alerts. We appreciate your feedback on enablement resources and are continually expanding training to help customers get the most from the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 11. Excellent product for managing critical events with emergency alert functions **Rating:** 4.5/5.0 stars **Reviewed by:** Humas A. | Mass Notifcation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to add to alert actions and with an attractive interface, I also really liked that it gives us the ability to communicate with the entire team and records responses in real time. Everbridge really does it incredibly well. **What do you dislike about Everbridge 360 (Critical Event Management)?** It could be easier to turn off pagination, and they should improve the messaging features and improve integrations. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It makes ticket management easier and gives us peace of mind, allowing us to receive direct alerts about critical incidents, emergency management, and notifications. This has improved our workflow and productivity. In short, it has solved our problems. **Official Response from Emily Holtrop:** > Thank you for your kind review! We’re glad Everbridge 360 is helping improve your workflow and keep your team connected during critical events. We appreciate your suggestions on messaging and integrations as we continue to enhance the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 12. Good product that can be considered for monitoring and incident detection **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela J. | Cloud Ops engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like Everbridge because its a good product, easy to understand, and functional. Above all, I like being able to manage important incidents, mass notifications, and adjust high and medium severity alerts. Its fast and works very well. **What do you dislike about Everbridge 360 (Critical Event Management)?** What I can say here is that it is a bit expensive and they should improve their initial configuration so that non-technical users can understand it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Its incredible how Everbridge solves problems in incident management, emergency management, and notification. It allows incidents to follow a process chain, and its real-time monitoring and alert systems benefit us. **Official Response from Emily Holtrop:** > Thank you for your feedback! We’re happy to hear Everbridge 360 is supporting your incident and emergency management with fast, reliable alerts and monitoring. Your input on initial setup is appreciated as we strive to make the platform as user-friendly as possible. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 13. We are safer thanks to Everbridge's reliable mass warning system **Rating:** 4.5/5.0 stars **Reviewed by:** Eka N. | Regional admin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Time, communication, and information accuracy is very critical in emergency event, all is available with Everbridge 360. The system will sent emergency broadcast quickly thru multiple channel like SMS, email and pop-up notification on smartphone. On users side, no setup for implementation is needed to receive emergency message, make it very convenient, **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing in my mind for now, everything is performing well and worked as intended. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The main problem for emergency management is fast and accurate communication, both has been solved by this platform. **Official Response from Emily Holtrop:** > Thank you for the fantastic feedback! It's great to hear that Everbridge 360 is playing a key role in keeping your team safe with fast, multi-channel alerts and seamless delivery. Knowing it brings both speed and peace of mind during emergencies means the world to us. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 14. Everbride 360 is great for emergency alerts and messages **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano G. | Errebiservice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the critical alerts and error log reports, as well as the ease of setup and reporting. I also really liked that the app allows for quick response and email alerts, which gives us peace of mind. **What do you dislike about Everbridge 360 (Critical Event Management)?** None. For now, Everbridge is performing well. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 is very convenient and is used for emergency and operational risk management to notify with alerts. It allows us to prioritize tickets and respond quickly to crises, which makes it great to incorporate this tool due to its multiple benefits. **Official Response from Emily Holtrop:** > Thank you for your wonderful feedback! We’re glad to hear that Everbridge 360 is helping you respond quickly and manage emergencies with confidence. It’s great to know the app’s features are making a real difference for your team. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 15. Impressive Range of Products and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The wide range of products and integrations is genuinely impressive. **What do you dislike about Everbridge 360 (Critical Event Management)?** I haven’t used it enough yet to know what doesn’t work. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We are currently only using the mass notification system. ### 16. Everbridge 360 - A reliable, feature-rich mass notification system **Rating:** 5.0/5.0 stars **Reviewed by:** Abdel A. | Mass Notification Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I love this platform because its very easy to use. Although some of its features are difficult to understand, most of them are amazing. I love the training and its multi-channel communication and mass notification capabilities. **What do you dislike about Everbridge 360 (Critical Event Management)?** I said before that some of its functions are a little difficult to understand but training helps a lot. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I've solved issues with notification and emergencies with its critical event and emergency management features, and its great because it can really do a great job due to its features and functionality. **Official Response from Emily Holtrop:** > Thank you for your feedback! We’re glad to hear that Everbridge 360’s powerful features and multi-channel communication are helping you manage critical events effectively. We appreciate your support as we keep improving the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 17. Extremely helpful and satisfied with the software **Rating:** 4.5/5.0 stars **Reviewed by:** PURVA D. | Regional IT Applications Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 excels in real-time risk management, streamlined communication, and user-friendly interface. It offers two-way mobile communication for safety confirmations and detailed after-action reports for continuous improvement. These features make it a robust solution for managing critical events efficiently. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge 360 is complex for new users, costly, and with limited customization. There are also occasional inefficiencies in account management and system performance. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication Delays: It minimizes delays by enabling rapid, one-click emergency communications, ensuring vital information reaches the right people quickly. Risk Management: The platform offers real-time access to global risk data and detailed situation reports, helping organizations stay ahead of potential threats. Operational Inefficiencies: By streamlining the management of critical events through a unified dashboard, it enhances operational efficiency and reduces disruptions. Employee Safety: It allows employees to confirm their safety, request assistance, and access vital information through two-way communication ### 18. Getting the right message to the right people is finally simple **Rating:** 4.5/5.0 stars **Reviewed by:** Felipe J. | Emergency Communications Coordinator, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge has always been so dependable when things are chaotic. A lot of the time we’ve used it during extreme weather alerts and that has helped us to get out to everyone fast. I like that it lets you get to different contact methods simultaneously. It runs together our safety manager with our HR directory so we are assured the messages are heading to the right folks. But, when something unexpected occurs, it’s become second nature for us. That one works under pressure is a big deal to us. **What do you dislike about Everbridge 360 (Critical Event Management)?** The messed up part of Everbridge to me is that it is very awkward to edit notifications that are already happening. Unless you catch it before it goes out, there’s no easy way to revise this message. Also, it’s hard to test message timing between devices, so you cannot track who received what and when. They haven’t caused too much of a problem, per se, but alert timing has given us something to second guess, which contributes to more stress when we’re feeling pressure already. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** For solving a big problem of reaching employees during off hours, Everbridge had solved a big problem for us. But the night shift and the remote staff were always a mess trying to contact them in emergencies before this. Now we are not worried because everyone notified with or without remote their location. This has helped with responses during disruptions. And since everyone is getting the same info, confusion and repeated questions have gone down too. ### 19. Everbridge tool with functions necessary to resolve complex incident situations **Rating:** 4.5/5.0 stars **Reviewed by:** Scot M. | IT Applications Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like it because it integrates easily with most tools, and one of its interesting features is that it helps us understand the flow of alerts. I really liked the flexibility and its comprehensive features that quickly adapted to our needs. **What do you dislike about Everbridge 360 (Critical Event Management)?** Its reporting capabilities need to be more comprehensive. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Of course. Everbridge solves many problems in critical management and generates alerts with emergency functions. I love that it works so well and meets our needs. **Official Response from Emily Holtrop:** > Thank you for the great feedback! We're glad to hear Everbridge 360’s flexibility and alert management features are meeting your needs and supporting complex incident response. Your input on reporting is appreciated as we continue to enhance the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 20. Powerful, easy-to-use software for crisis management and mass notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Ruby S. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like it because its excellent software for solving risk and security problems. I like that it allows for great mobility thanks to its intuitive user interface and that it offers numerous features for managing critical events. **What do you dislike about Everbridge 360 (Critical Event Management)?** The reporting dashboard could be a little better, thats just my opinion. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I am completely satisfied with this product. It helps me resolve operational issues, emergency notifications, critical events, risk, and security issues. Its built-in alert function is very useful. **Official Response from Emily Holtrop:** > Thank you for your positive feedback! We’re glad Everbridge 360 is helping you manage risk and critical events with ease. We appreciate your input on the reporting dashboard as we continually work to enhance the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 21. Centralized Incident Management, But User Roles Setup Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Gives my team and others within my company the opportunity to have a centralized platform for managing incidents. **What do you dislike about Everbridge 360 (Critical Event Management)?** User roles can be difficult to initially create **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** CEM creates a “golden” source of truth for managed systems incidents at my company. **Official Response from Emily Holtrop:** > Thank you for your feedback! We’re glad to hear Everbridge 360 provides a centralized platform to manage incidents effectively. We appreciate your note on user roles, our team is continually working to make setup simpler and more intuitive. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 22. Centralized Task Management, But Required Fields Can Be Frustrating **Rating:** 5.0/5.0 stars **Reviewed by:** Suman S. | Senior Global Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Being able to see everything in one place and assign tasks. **What do you dislike about Everbridge 360 (Critical Event Management)?** Certain required fields. I don’t always have information. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is helping us get information quickly and send messages proactively. It also helps us pull in other contact data. ### 23. We feel more prepared and confident in our emergency plans **Rating:** 4.0/5.0 stars **Reviewed by:** Claude B. | Mass notification specialist, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Our platform uses multiple communication methods to connect with our audience which includes emails SMS text messages voice calls and social media. We remain very successful at sending emergency alerts on time to all our recipients fast. Our system enables us to send alerts to selected areas when users are nearby a specific incident. Our team gains important message performance and engagement data which directs us to make better communication plans. **What do you dislike about Everbridge 360 (Critical Event Management)?** The system needs better design choices to help beginner users understand it easily. It may need some exploration to locate particular tools within the platform. Users should have better ways to customize templates directly from the text editor to match their brand identity. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our previous emergency alert system consisted of separate tools and manual actions until we adopted Everbridge Mass Notification. All notification activities now happen in one system to distribute alerts faster and easier. Our community response times have improved because Everbridge Mass Notification provides faster notification to those in need. Our real-time analytics data lets us evaluate our alerts' performance so we can base our emergency management betterment on evidence. ### 24. Everbridge is an effective tool for communicating to staff. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy C. | Sr Applications Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** User interfaces are user friendly and easy to manage alerts **What do you dislike about Everbridge 360 (Critical Event Management)?** Going 'Back' to some screens, i.e. Incident Templates, Contacts, etc., you have to search and/or filter selection again. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Notifying large numbers of staff quickly and easily allows better communication and quicker response times. **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We're glad Everbridge 360 helps make staff communication faster and easier, and we appreciate your feedback on navigation, it’s helpful as we continue improving the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 25. My experience has bee good with Everbrigde for on-call and incident management **Rating:** 5.0/5.0 stars **Reviewed by:** Nanaphat P. | Emergency Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** As for incident and alert management, its excellent and has great features that works wonders, especially for critical event management. I also loved the support team and the intuitive user interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** Its a bit tricky to find features sometimes, thats my only complaints. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It helps us tremendously in identifying unusual problems and extreme cases, and everything is now stable and is an excellent product for its emergency alert and notification features. **Official Response from Emily Holtrop:** > Thank you for your kind words! We're thrilled to hear that Everbridge 360 is helping streamline your incident and alert management. Your feedback on navigation is appreciated, and we’re always working to make the platform even more intuitive. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 26. Everbridge 360 is my bread and butter every workday **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn M. | Senior Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I love the ability to get a clear, concise operating picture for our organization in a glance. I know within moments what is happening and whether or not we need to respond to assist our company and our employees. **What do you dislike about Everbridge 360 (Critical Event Management)?** The hardest part of working with Everbridge 360 is dialing in the right level and scope of alerts. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I believe alert management will help simplify the flow of alerts to our analysts. **Official Response from Courtney Stafford:** > Thank you so much for your thoughtful review and for making Everbridge 360 a core part of your daily operations! We're thrilled to hear that the platform provides you with a clear and immediate view of critical events, helping you quickly assess and respond to situations that impact your organization and employees. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 27. No more missed alerts or confusion during emergencies **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy C. | Real-Time Alerting Coordinator, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge’s real time alerting system is always a game changer. In the case of emergencies, it secures that important information is transmitted to everybody at the same time, making it essential. Impressive too is the multi channel notification feature which pushes in the form of an SMS, email, and as a voice call so that nothing goes missed. In addition, the customizable templates are convenient for you to configure message templates for different situations to eliminate errors and save time. **What do you dislike about Everbridge 360 (Critical Event Management)?** So if you are not tech savvy the setup process can be quite complex and consume much time. It is however very steep learning curve and there is a lot of trial and error involved until you get everything set up properly. Finally, the cost is becoming a bit high for smaller businesses, which is a huge sum of money. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** During crises, the problem is solved by Everbridge Mass Notification as a period of timely and efficient communication. Coordination of responses during emergencies was a chaotic process before using it. However, with Everbridge, we can now instantly send out alerts to all relevant parties on the same page. That has improved our times so much, and prepared us so much, that. At an example, we notified all the employees and stakeholders at a time in minutes when we were out of power, avoiding any discontinuity and ensure safety. ### 28. Effective mass communication for emergency situations **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander N. | Emergency Response Coordinator, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The aspect of Everbridge Mass Notification most important to me is the sheer breadth of notification possibilities. It makes sure that text messages are sent via SMS, email and or via telephone call so as to capture all eventuality of an emergency. The templates are useful in making further adjustments in case of making group communication in a short time. The imperatives to the choice of the platform also include a reporting function that shows delivery reports that will allow to make sure that everyone received the message. **What do you dislike about Everbridge 360 (Critical Event Management)?** The downside of Everbridge Mass Notification is that customization of advanced alerts is quite complex. But then this complexity makes setup longer than expected and hurts response time during real time needs. In addition, the reporting of the notification might be too detailed and difficult to sort through, which doesn’t speed up quick assessments. Sometimes, when time sensitive decisions are being made that require clear, concise data it can be extremely annoying. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge Mass Notification provides the solution to the problem of notification of all necessary contacts at the right time. Its multi channel alert system makes sure that all messages get through, in different channels, so that no one is left out. This enhance collaboration and makes a certain that our team and other external stakeholders do not develop confusion or are slow to respond. What of with the above in mind the benefit is better prepared and quicker actions in the event of an emergency. ### 29. Successful implementation of Everbridge - easy and scalable for effective emergency communications **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. | General Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Its a good, powerful tool, and I like the cost-effective dashboard. Its useful for ensuring timely communication during critical incidents, and Everbridge offers customization and a good interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** Since then I have not seen any problems. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Prepare for the worst-case scenario, managing incidents in particular with emergency notification and critical event management, all in one place. Thats why its so great and beneficial. **Official Response from Emily Holtrop:** > Thank you for your great review! We're glad Everbridge 360 is delivering reliable, scalable support for your emergency communications and critical event management. It’s great to hear the platform is meeting your needs and helping you stay prepared. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 30. Our incident response times improved dramatically, thanks to Everbridge **Rating:** 4.5/5.0 stars **Reviewed by:** Marco C. | Mass notification administrator, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The system connects to multiple communication channels so I can reach recipients through SMS and email and social media platforms simultaneously. The system proves especially useful in emergency situations where I need to warn all employees about sudden storms. The system reduces time while ensuring all employees stay updated. The system provides me with template customization tools that help me create messages which are both effective and personal for different situations. Real-time tracking of message delivery along with read receipts provides me with a high level of assurance. The system takes care of complex crisis management responsibilities allowing me to concentrate on different important duties. **What do you dislike about Everbridge 360 (Critical Event Management)?** The dashboard presents an overwhelming experience because it displays an extensive number of options simultaneously. Users who are new to the system face challenges when they need to navigate through all available features. The reporting system provides extensive features however it becomes sluggish during work with extensive datasets. The process of creating detailed reports requires additional time than I find acceptable. Small issues with the dashboard functionality are outweighed by the exceptional operational efficiency emergency response software delivers to our emergency communication systems. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our organization faced numerous difficulties when we did not employ the Everbridge platform for emergency alert coordination. Our team used manual platforms to send messages during which the process required extensive time and frequently produced errors. All operations function through automatic systems under one unified platform. The system eliminates time delays and ensures quick delivery of accurate information to all users. Our staff used Everbridge to notify all stakeholders and personnel about the power outage within short minutes thus minimizing confusion and operational interruptions. The system enables us to view both the recipients of alerts and non-recipients so we can perform more efficient follow-up activities. ### 31. Reliable system to manage emergency situation and mass notification **Rating:** 4.5/5.0 stars **Reviewed by:** Gmarano A. | Administrator assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Crucial platform to sent out mass notification to alert worker for any incident that happen on workplace. Easy to operate, reliable in emergency situation and support is good. **What do you dislike about Everbridge 360 (Critical Event Management)?** No complain for now. Every tools and features is working at the max. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It solved issues to sent our mass notification is shortest time. **Official Response from Emily Holtrop:** > Thank you for your kind feedback! We're glad to hear Everbridge 360 is supporting your team with fast, reliable mass notifications and ease of use during critical moments. It’s great to know the platform is performing well for you! Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 32. Great tool for mass communications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** It allows us to quickly send mass notification to all our staff during safety critical events. Dashboards are useful, particularly is seeing the respondents to messages that are sent out. **What do you dislike about Everbridge 360 (Critical Event Management)?** It is not always the most intuitively designed platform, particularly if you are a user who only has to access it occasionally. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass Communication needs ### 33. Our team is more productive and less stressed with this tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Paolo R. | Mass Notification Specialist, Civil Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification acts as a top priority tool for sending urgent information fast. Its easy to use platform lets us generate and deliver notifications faster without using much workforce. Our ability to divide our audience and design message selections by particular standards enhances our communication approach. By using its reporting feature we save three hours per week because it gathers all necessary data in one place automatically. Our messages reach their targeted audience because the tool lets us send and receive feedback about message delivery. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification proves strong but still has possible betterment zones to address. When the system runs slowly during urgent situations it creates delays in delivering notifications. The system halted our message transmission when we needed to evacuate a building urgently. Even though notifications resumed shortly afterward that small delay felt like sustained forever. The mobile app shows instability since it often crashes during bulk notification deliveries. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our organization found a better solution through Everbridge Mass Notification since it helps us quickly reach multiple people in urgent situations. Our team encountered time consuming email and phone messages that failed to reach everyone before introducing Everbridge. It lets us deliver emergency messages to many people quickly without delay. Our facility experienced better emergency response times thanks to Everbridge because it sends messages quickly to large groups during safety threats and natural disasters. ### 34. Highly reliable software to send specific information quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I really liked the system, very intuitive and easy to understand. Its excelent. Apart from that, Everbridg offers security and protection for its functions to communicate with our colleagues about incidents. Additionally, I love being able to send mass messages. **What do you dislike about Everbridge 360 (Critical Event Management)?** To be honest, I havents encountered any issues, unless they are serious, just small bugs that have been fixed by the support team. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge is amazing, its features are nice and intuitive and it solves many problems of mass notifications, operations, risk management, emergency management, and notifications. Everything works as it should. Since I started using it, everything has been going smoothly. ### 35. Collaborative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to use, product has improved drastically in a short period of time, provided solutions outside of the normal safety/security mission. **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes feel like product enhancement requests are deflected, not valued. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass communication and identifying impacted colleagues during a crisis event. Automation creates security awareness for vulnerable populations such as travelers. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear Everbridge 360 is helping with mass communication, crisis response, and keeping vulnerable populations safe. We also appreciate your feedback on enhancements, as it helps us continue improving the platform for all users. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 36. Everbridge Suite / VCC Mass Communication Review **Rating:** 3.0/5.0 stars **Reviewed by:** Hanna F. | Data Center Security Engineer Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The quick update and visual representation on the VCC map when an event is occurring and automation that it delivers the event information to our contact recipients via email text and calls. The web posting add-on feature was found to be super helpful because we utilize the Slack Messaging application at work and helps with confirming that the message was sent out and contacts notified in the Slack channels we created and embedded to merge with Everbridge. **What do you dislike about Everbridge 360 (Critical Event Management)?** Due to our rural environment locations at our asset sites, not all local events reach the news source teams that filter out and update VCC with the events occurring around the world. This can hinder our ability to get messages out quickly and efficiently, as we have to manually create an incident when the event doesn't generate via VCC. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass notifications to our business partners because it is hard to get the message to all of them automatically ### 37. Best product for emergency notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Steve G. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge continues to lead in reliability and delivery when it comes to emergency notifications. It's encouraging to see ongoing efforts to streamline and simplify the user interface, making it even more accessible and efficient for end users. **What do you dislike about Everbridge 360 (Critical Event Management)?** As previously noted, it's great to see Everbridge making progress on improving the user interface. The next critical step is ensuring that all Everbridge product offerings are fully integrated and function cohesively as a unified, seamless platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Simply getting the notification sent. **Official Response from Emily Holtrop:** > Thank you for your kind words and continued support! We're thrilled to hear Everbridge 360 is delivering the reliability you count on. Your feedback on UI and platform integration is greatly appreciated as we work toward an even more seamless experience. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 38. The Best Global Monitoring Software in the Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 helps streamline the process of an all-in-one solution for reviewing alerts to sending out mass communications. **What do you dislike about Everbridge 360 (Critical Event Management)?** On rare occasions, there are bugs in the system. However Everbridge's customer support responds quickly when I submit a ticket regarding the issues. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 (Critical Event Management) helps me manage and respond to critical events in real-time, whether it’s a natural disaster, cybersecurity threat, or operational disruption. It integrates data from various sources, giving me a unified view of potential threats, so I can make faster, more informed decisions. By automating alerts and improving communication with my team, Everbridge 360 helps me respond more effectively, minimize risks, and ensure that we can maintain business continuity. This ultimately leads to better safety, improved efficiency, and quicker recovery from any disruptions. ### 39. Everbridge excellent and simple for emergency notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Dario L. | Business Continuity Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that it offers an emergency notification process by adding integrated alert features and that it allows me to communicate quickly in the event of any incident and respond to notifications seamlessly. I also love that it has powerful features for mass messaging and IT service management. **What do you dislike about Everbridge 360 (Critical Event Management)?** So far we have only had issues with the demo, I feel it is incomplete, forcing us to purchase the full license. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** They provide necessary functions for different needs such as mass messaging and emergency notifications, greatly improving productivity and so far it works incredibly well. ### 40. Easy and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The ease of use once it is set up and the ability to save templates for future use. **What do you dislike about Everbridge 360 (Critical Event Management)?** There is nothing I can think of that I dislike. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Helping us to send information out on a timely basis and reach the customers quickly. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear that Everbridge 360 has been easy to use and that features like templates are making your communications even more efficient. It’s wonderful to know the platform is helping you reach customers quickly and reliably. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 41. Great alert system **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin L. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The way any emergency alert is send to employees, the system give you the access to set up our way **What do you dislike about Everbridge 360 (Critical Event Management)?** I do like everything about the system and used. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** As of right now no issues **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We’re so pleased to hear that Everbridge 360 has been a reliable system for sending emergency alerts in the way that works best for your team. It’s great to know the platform is meeting your needs effectively, and we look forward to continuing to support your organization’s communication and safety efforts. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 42. Everbridge 360 makes it easier for GSOCs to operate more efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 makes it easy for our GSOC Analysts to to monitor our assets and maintain a duty of care that our stakeholders have set in place. The platform is fast and the latency is low. The ability to pull in feeds from RIMC and many other safety organizations such as NWS is amazing. We cannot wait until we can pull camera footage in to our instance when that comes out. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wished there was an auto save feature on the admin side. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We no longer have to hop in to excel spreadsheets to look up asset addresses and phones numbers and updates made into Everbridge have made it a central source of truth. ### 43. Would like to see more improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The interface is easy and straightforward, not much training is needed for new users. **What do you dislike about Everbridge 360 (Critical Event Management)?** Unable to see subscribers base and confirm who received the messages. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It’s allowing us to communicate to the general public who is interested in the messages. **Official Response from Emily Holtrop:** > Thank you for sharing your feedback! We're glad you find the interface easy to use and appreciate your input on message delivery visibility. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 44. Central Communications **Rating:** 4.0/5.0 stars **Reviewed by:** Christina d. | Security Manager Central Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Unified Interface Everything — mass notifications, incident management, threat intelligence — is accessible from a single dashboard. That reduces training time and operational errors, especially in high-pressure situations. **What do you dislike about Everbridge 360 (Critical Event Management)?** The platform is powerful, but the depth of options and features can be overwhelming without solid training **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We can quickly notify staff, leadership, or specific teams during emergencies, minimizing confusion, delay, or duplication of effort. **Official Response from Emily Holtrop:** > Thank you for your thoughtful review! We're thrilled to hear that the unified interface of Everbridge 360 is helping streamline your critical communications and improve response times. We appreciate your feedback on training and are always working to make onboarding and feature adoption even easier. Thanks again for being a valued partner! — The Everbridge Team ### 45. We love it in Tulare County **Rating:** 4.5/5.0 stars **Reviewed by:** Megan G. | Emergency Services Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 has been an essential tool for Tulare County’s Alert and warning operations. It offers a centralized platform that allows us to quickly and effectively send emergency notifications to our residents during critical incidents. The interface is very user friendly. **What do you dislike about Everbridge 360 (Critical Event Management)?** Delays in larger events can become a problem. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** How quickly we get things out to our residents during critical times. **Official Response from Emily Holtrop:** > Thank you for the kind words and for trusting Everbridge 360 as part of Tulare County’s alert and warning operations. We're so glad the platform’s ease of use and speed are making a difference during critical moments. Your feedback on performance during large events is appreciated and helps us continue to improve. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 46. User-Friendly and Accurate—A Pleasure to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to navigate and user friendly. Very accurate **What do you dislike about Everbridge 360 (Critical Event Management)?** There isn’t much that I don’t like about it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Employee communications **Official Response from Emily Holtrop:** > Thank you for your feedback! We’re thrilled to hear you find Everbridge 360 user-friendly and reliable for employee communications. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 47. A lifeline for effective crisis communication **Rating:** 3.5/5.0 stars **Reviewed by:** Franko V. | Senior Director of Cybersecurity, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification continues to be my favorite when it comes to reliability to have urgent alerts reach everybody, even in high stress. Safely reaching people quickly is key with the multi channel delivery system. I like the way they have also done tracking and acknowledgement right up to who actually received the message. It means we have an extra layer of accountability, and it helps us manage responses better in emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** A big downside when using Everbridge Mass Notification is they can become very complicated to create and then set up your own new type of alert. Sudden communication is complicated by the fact that the mobile app lags occasionally. More of these challenges mean that during these time sensitive moments it may take a longer time to set up alerts and can impact timely response. It sometimes leads to frustration, when efficiency is most needed. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** By tracking message receipt and acknowledgment, Everbridge Mass Notification solves this problem of efficient and reliable communication when an emergency occurs. This feature has really helped the way we handle crisis and there’s no one that goes uninvolved. It helps us keep it consistent at a higher standard of safety and organization which is awesome for the whole team when things really start to pick up. It brings that consistency to how we dealt with emergency protocols. ### 48. Great tool for mass alerts during critical situations **Rating:** 4.0/5.0 stars **Reviewed by:** Sebastiano G. | Corporate Security Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I believe that the greatest strength of Everbridge Mass Notification is the reliability, when there is an emergency. The system guarantees that all people receive our messages on time and, more important during an emergency. I also liked the reporting options that are given to enable us to assess the impact of the communication that was made. This has greatly enhanced the crisis management and the decision making processes. **What do you dislike about Everbridge 360 (Critical Event Management)?** I have found that Everbridge Mass Notification has the inconvenience of slow delivery of messages once in a while during peak usage. Though it is mostly accurate, such delays are stressful, especially when it comes to emergency cases. Furthermore, it is quite plain and quite frankly a little clumsy, which results in operation and configuration taking longer than they should. These problems can dictate how soon we can relay information in emergencies, which is on the flip side of the luck. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Using Everbridge Mass Notification it is possible to address the issue of informing all the employees about emergent situations in the shortest time possible. Earlier, we faced issues with communicating messages at the right time to avoid confusion in the decision making process. Now, we are able to immediately inform all individuals, including letting them know what is going on, and what they must do. It has helped our emergency response and generally needed communications in our workplace more effective and better prepared for any emergencies. ### 49. Everbridge makes emergency communications easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** One of my favorite aspects of the program is the multichannel alerting. The ability to send notifications to a large group through different methods based on incident level is such a useful feature that cuts down on overwhelming individuals with notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** I think that the user interface still needs some work. I want to see the ability to use standard keyboard shortcuts and a more efficent way to add more contacts via excel. The current format uses an excel doc that has in my opinon way to many columns for what we need which makes it hard for people unfamiliar with the system to share information from their teams via excel. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The problem that everbridge solves is simpflying notifcations and tracking of notifcations. Not only can we more easily distribute information but during our AARs we can go back and analyze the notifications that were sent. Much better than having to transcribe phone calls and radio comms. ### 50. Mass Notification **Rating:** 4.0/5.0 stars **Reviewed by:** Cody S. | Emergency Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** We were able to upload our employee data into the system and it automatically updates everyday. Which allows us to send mass notifications to employees for weather related closing or other emergency to there personal devices **What do you dislike about Everbridge 360 (Critical Event Management)?** I have three different organizations in my account and I need a different login for each one **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass notifications to employees ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A07%3A52+-0500&secure%5Bsession_id%5D=3a11b33a-5b2a-4221-9d46-2f5a66c4b85e&secure%5Btoken%5D=4fe562fb3a90ac39e483e0b046cc6b7b17a974796673d7c0e8421507c9241349&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Alert Cascade](https://www.g2.com/products/alert-cascade/reviews) - [Alertus Unified Mass Notification System](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews) - [Computer Aided Dispatch](https://www.g2.com/products/computer-aided-dispatch/reviews) - [Contlo Al](https://www.g2.com/products/contlo-al/reviews) - [Dataminr](https://www.g2.com/products/dataminr/reviews) - [Genetec](https://www.g2.com/products/genetec-genetec/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Everbridge 360 (Critical Event Management) Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Collaboration** - Modules - Scheduling - Reporting **Emergency Response** - Computer Aided Dispatch - Geospatial Mapping - Collaborative Response **Safety** - Drills - Compliance Management - Care Plan Management - Assessment Management - Document Management - Incident Management - Forms Management - Audit Management - Case Management - Inspection Management - Insurance Management - Inventory Management - Task Management - Employee Management - Training Management - Training Record Management - Workflow Management **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates - Policy Management **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting - Workers Comp Injury Reports **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Action Management - Emergency Notifications - Workflows - Vulnerability Management - Task Management - Compliance Management - Incident Management - Document Management - Alerts/Notifications - Workflow Management **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management - Incident Management - Policy Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management - Communication Management - Training Management - Shift Management - Fleet Management - Claims Management - Instructor Management - Availability Management - Timesheet Management - Compliance Management - Fuel Management - Patient Records Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Additional Functionality** - Availability Indicator - For First Responders - Document Storage - Third-Party Integrations - Electronic Signature - Reporting & Statistics - Controlled Substance Tracking - Refusal Statements - Scheduling - Dispatch Monitoring - API - NEMSIS Compliance - Point-of-Service Data - Self Serve Sign-up - Mobile Access - Alerts/Escalation - Billing & Invoicing - Overtime Calculation - For Medical Purposes - Equipment Tracking - Offline Access - GPS - Shift-End Alerts - EMS Service Roles Time Clock - AI Copilot - Vehicle Maintenance - Employee Certification - Generative AI - Complaint Monitoring - Activity Dashboard - Data Import/Export - Event Calendar - SOG/Protocol Control - Routing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS - Vendor Risk Management **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis - OSHA Compliance - Trend Analysis - OSHA Recordkeeping **Generative AI** - AI Text Generation - Generative AI **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring - Health Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning - AI/Machine Learning - Scenario Planning **Additional Functionality** - Personnel Drug Testing - Scheduling - AI Copilot - Third-Party Integrations - Health Risk Assessment - Activity Dashboard - Generative AI - Health Record Access - Reporting/Analytics - Incident Reporting - Immunization & Allergy Tracking - Appointment Scheduling - Employee Database - Progress Tracking - Incident Response Checklists - API - Status Tracking - Customizable Forms - Reporting & Statistics - Audit Trail - Quality Control - Mobile Alerts - Task Scheduling - Data Import/Export - Access Controls/Permissions - Alerts/Notifications - Customizable Fields - Document Storage - Reminders - Activity Tracking - Risk Alerts - Role-Based Permissions - Customizable Reports - Offline Access - Version Control - Collaboration Tools - Real-Time Data - Real-Time Updates - Risk Assessment - Real-Time Notifications - Data Visualization - Real-Time Reporting - Accident Investigation **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Additional Functionality** - Secure Data Storage - Activity Dashboard - Third-Party Integrations - "What If" Scenarios - Incident Response Checklists - Reporting & Statistics - Risk Assessment - Multi-Channel Communication - AI Copilot - Business Continuity Exercising - Monitoring - Plan Development **Agentic AI - Operational Risk Management** - Proactive Assistance **Additional Functionality** - Scenario Planning - Activity Tracking - Prioritization - Audit Trail - Risk Scoring - Approval Process Control - Customizable Reports - Predictive Analytics - AI Copilot - Alerts/Notifications - Dashboard - Data Visualization - Risk Reporting - Version Control - Risk Assessment - Reminders - Risk Analysis - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - API ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)