# InformaCast Reviews **Vendor:** Singlewire Software **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 116 ## About InformaCast InformaCast is a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications to get critical information to the people that need it. ## InformaCast Pros & Cons **What users like:** - Users endorse InformaCast as the **best solution for broadcasting audio** to IP Phones on the market. (1 reviews) **What users dislike:** - Users express frustration over the **inefficiency** of InformaCast's support, feeling undervalued by the company's new leadership. (1 reviews) ## InformaCast Reviews ### 1. New leadership ruining the company. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about InformaCast?** InformaCast is the best solution on the market for broadcasting audio to IP Phones. **What do you dislike about InformaCast?** New company leadership. They just seem incompetent and clearly do not value the opinions of their customers. I used to truly feel valued by Singlewire. Will not be renewing. **What problems is InformaCast solving and how is that benefiting you?** It solves the issue of connecting devices in a Cisco environment for the purpose of emergency notification. ### 2. InformaCast Mobile: Empowering Seamless Communication in Critical Moments ! **Rating:** 4.5/5.0 stars **Reviewed by:** Manoj K. | Manager- Product Solutions & Category Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about InformaCast?** Mass Notifications Multimodal Communication Location Based Alerts Mobile Accessibility Ease of Use **What do you dislike about InformaCast?** Resource Intensity Limited Customization **What problems is InformaCast solving and how is that benefiting you?** InformaCast has helped us in emergency communication. Due to multimodal communicaiton and mobile accesibility, we could use various communication channels and people could stay connected wherever they were. ### 3. Top of the list for emergency notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban N. | Director of IT, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2022 **What do you like best about InformaCast?** Multiple ways to get notifications... text, voice call, push, Windows alert, iOS alert, IP speakers. Very thorough setup options. Easy to install and get going. **What do you dislike about InformaCast?** The menu structure could be improved. The setup could use better documentation/checklist. Integration with speakers is not perfect (works, but can be improved). **What problems is InformaCast solving and how is that benefiting you?** Emergency Notifications, School Bells, Live Audio/Paging ### 4. Informacast Information App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about InformaCast?** It is very helpful when I cam at my desk, or at home to know what is happening at my site location for my company. I also like that as an admin, I can alert others to a possible emergency. **What do you dislike about InformaCast?** I don't like when we do drills. Our security team sends an Informacast notification and my phone rigns, I get a text and an alert on my desktop while working....it's all great if there is an actual emergency, but when it's just a drill, it's a little annoying :/ **What problems is InformaCast solving and how is that benefiting you?** The biggest benefit is that my teachers will hear the alert on their phones, so if they are with the children in a situation where they would not hear the announcement over the phone system, they will get it via their cell phone(s) and they will know what is happening. ### 5. A product that can do a ton! **Rating:** 4.5/5.0 stars **Reviewed by:** Abe K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2020 **What do you like best about InformaCast?** The end-user interface is nice and simple which is what we really needed for our users. Since we use the product for emergency notifications, we need it to be simple to use without too much knowledge. This is for sure what Informacast excels at because we can set everything up and make it simple for the end user to just fill out a couple fields or check a few boxes and get the proper notifications out to the proper groups. **What do you dislike about InformaCast?** The setup for InformaCast is a bit complicated and I can see why self-deployed folks may have trouble getting utilization of the product. We thankfully had a VAR install and deploy for us and their knowledge in getting everything setup was excellent in handling what we would not have been able to. **What problems is InformaCast solving and how is that benefiting you?** Emergency Notifications (to email, SMS, and overhead paging systems) within our buildings. It's nice to be able to kickoff a notification template and have it do all the work for us in terms of letting mobile devices know, getting a proper recording over the PA system and having the expandability into IP based speakers/displays available. ### 6. Sisters of St. Benedict uses InformaCast to aid in emergency alerting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about InformaCast?** When we changed phone systems to Cisco's platform, we lost the ability to know what extension dialed 911. With InformaCast Fusion we are now able to follow in real-time a 911 call. This was the first use case we had for InformaCast. Now we are tying Fusion into our fire alarm and door security systems. We have also integrated Fusion into our overhead paging allow us to have paging in areas our old analog system did not cover. **What do you dislike about InformaCast?** The lack of ability to copy and paste repetitive tasks. An example was needing to create many message templates with small variations. Would be nice to copy and paste a finished template and make the minor changes. **Recommendations to others considering InformaCast:** My recommendations would be the following: 1. When integrating to older systems, make sure to talk to the very knowledgeable InformaCast engineers. They can tell you if an interface is available. We have a very old fire alarm system and InformaCast has been helping us with the integration. 2. Make sure you take the time and use the preplanning tools and spreadsheets InformaCast support provides. 3. Their installation videos are a great resource. 4. Develop a team to help with the planning. This team will be very beneficial when it comes to creating message templates, distribution lists, device groups and scenarios. 5. Take your time. Make sure you have thought through the scenarios and have programmed your message templates to convey to your users exactly what they are to do when responding to an alert. **What problems is InformaCast solving and how is that benefiting you?** Alerting our administration team when a 911 call has been made. We have a two stage fire evacuation plan. InformaCast allows us to trigger two scenarios alerting our users. We also are using the conference calling feature to connect teams together as they facilitate an evacuation. With the ability for users to let our administration know whether a user is safe or needs help during an emergency is greatly beneficial. ### 7. Quick setup, good support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about InformaCast?** Easy to set up granular security to limit who can send to different distribution lists. Support is very quick to respond and knowledgeable about the product. The interface is easy enough to navigate and send broadcasts, even for people who are not overly technical. Easy to manage distribution lists, with several options for uploading data (both manually and automatically) **What do you dislike about InformaCast?** Online documentation has not caught up with all the product features and a few times I needed to get in touch with support for clarification of different settings, especially around the security settings. Also, it would be nice if the primary ID of the distribution list members were not email as it adds an extra data-gathering requirement that people aren't always willing to give. **Recommendations to others considering InformaCast:** Plan out things like security and how you want to break down and identify your distribution list ahead of time. The planning workbook provided by InformaCast was very useful to help keep things like DL names, security group names, and tags consistent during setup. **What problems is InformaCast solving and how is that benefiting you?** We have significantly cut the time and resources required to notify employees of business impacting events, such as covid-19 related closures. ### 8. InformaCast is very User friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about InformaCast?** I love that it is easy to use and navigate. I do not work on InformaCast that often, but when I do I find that it is super simple to get in and accomplish what I needed to without spending time familiarizing myself with the application again. I can get in, do what I need to do, then get out and on with the list of other tasks on my plate. **What do you dislike about InformaCast?** There is nothing I dislike about InformaCast **Recommendations to others considering InformaCast:** I would definitely recommend it to anyone looking for this type of system mainly for the ease of use which is a huge time saver. Time can be a precious commodity and if you do not have a lot of it to get ramped up on how to use this application, you do not need it. The application is very intuitive and easy to use. It was designed in a Common Sense manner. **What problems is InformaCast solving and how is that benefiting you?** I haven't encountered many issues at all. Usually, there is a paging issue to a particular zone and the cause is most likely on the network side and not on the InformaCast side. Being able to get into InformaCast and easily navigate around, make some tests pages and trace them is paramount in being able to pinpoint the cause. Or at least eliminate InformaCast as being the cause. ### 9. An invaluable communication tool - and it does way more than one ... or two ... or ten things **Rating:** 4.0/5.0 stars **Reviewed by:** Jane U. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about InformaCast?** How easy it is to manage. It's super fast to setup in vmware, very easy to backup the configuration, easy and intuitive to restore from backup (yes, I actually had to do that once before I setup a failover server) and easy to understand most of the modules. It's also got an easy to configure failover / hot spare option. This is a Linux image that you load from and OVA and once you setup a few things you can be off and running. It can do all kinds of messaging and integrates with CUCM systems, as well as others (although I've only had experience with CUCM integration). It can do your PA announcements, timed bells, tornado warnings, text messages, and all kinds of automated messaging and announcement functions. **What do you dislike about InformaCast?** The GUI is a little klunky but not all that different from other similar Linux servers and once you are accustomed to the organization of the modules, it's very simple, if not very intuitive at first. I also don't really like how every module is licensed separately, although that's sort of a mixed blessing. It's nice that you don't have to pay for features that you never plan to use, but some of the setup instructions don't make it clear that you have not purchased licensing until you are done configuring a given feature and go to try it ... and get an error message that you have to purchase a separate license for that feature. That doesn't happen for all the modules - the majority of them state right on the module overview page that a separate license is required - but it did happen to me for one of them and byt the time I realized that I lacked a license, I had wasted 2-3 hours setting it up. Aside from that I really love this product. **Recommendations to others considering InformaCast:** I would recommend that you review all the competition, although I honestly don't even know who would be able to compete. The product is pretty versatile and easy to setup. **What problems is InformaCast solving and how is that benefiting you?** First, we needed a solution for our overhead paging PA (and timed shift bell) systems, which consist of both old, analog PA components and newer, powered IP speakers. Informacast can send pages and timed bells (and any recorded message or sound) to all of them at the same time. We also needed trigger-able alarm sounds (tornado sirens, active shooter and other alarms) for emergencies and disaster-resistant public / intercom messaging using our Cisco voip phones and it needed to be compatible with CUCM, which this product is. ### 10. Informacast solution helpful for campuses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about InformaCast?** It sends alerts, that's very helpful and useful. **What do you dislike about InformaCast?** I used to not like the webpage appearance so much, but since we upgraded to latest version, that's not a problem with me anymore. **What problems is InformaCast solving and how is that benefiting you?** Setting up CallAware. ### 11. By and large very pleased with the Fusion product. There is an issue with recording 911 calls. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about InformaCast?** The functionality and broad connectivity options **What do you dislike about InformaCast?** Other than the issue with recording 911 calls, I have no dislikes. **Recommendations to others considering InformaCast:** Try a Proof-of-Concept to assure that it meets your needs. **What problems is InformaCast solving and how is that benefiting you?** To quickly communicate emergency situations and general notifications and to track them. Also provide an easy interface that non-technical staff can use. ### 12. The application is very user friendly,and great for emergency security alerts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about InformaCast?** I liked the user friendly end user side. and the multiple alert you can customize. **What do you dislike about InformaCast?** Nothing was disliked about the application. **Recommendations to others considering InformaCast:** Informacast is a great application for all alerts especially emergency. **What problems is InformaCast solving and how is that benefiting you?** emergency alerts, and customizations ### 13. Great as long as their is not a bad update. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about InformaCast?** The features and performance, I love the integration **What do you dislike about InformaCast?** Every once and a while a bad update really screws us **Recommendations to others considering InformaCast:** Give it a try its great **What problems is InformaCast solving and how is that benefiting you?** Paging over old PA systems ### 14. Good paging solution for users security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about InformaCast?** The interoperability of the solution with Cisco platforms and a very capable technical support service **What do you dislike about InformaCast?** Although it is compatible with multi-brands, some of them do not have good service in solving problems. **What problems is InformaCast solving and how is that benefiting you?** In the safety of people, keeping them informed of any emergency or dangerous situation through speakers, calls and messages ### 15. Outstanding option to handle mass notification and local 911 alerting **Rating:** 5.0/5.0 stars **Reviewed by:** Rick C. | Network Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2019 **What do you like best about InformaCast?** Most helpful is the ability to add groups of various devices and tie to groups of users so that on the right people and trigger the right messages. When various users log in, they can only send the messages they are approved to send and they can only send them to the destinations that they are approved to send to. **What do you dislike about InformaCast?** There is little to dislike about Informacast. It's easy to deploy and manage, it's browser and os neutral, it just works... One frustration is that after sending an RSS alert, someone must log into the system a second time to send an "all clear." **Recommendations to others considering InformaCast:** There are regular software updates, they have gotten easier to do over the years. **What problems is InformaCast solving and how is that benefiting you?** We needed a way to handle mass notification in many ways: RSS to TVs, messages to desktop phones, announcements in classrooms, and giant outdoor speaker arrays. This handles them all. We now have an integrated notification system that makes our campus safer. Informacast also alerts the campus safety office when someone on campus dials 911. ### 16. A Piece of Mind for these violent times **Rating:** 3.0/5.0 stars **Reviewed by:** Omar C. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2014 **What do you like best about InformaCast?** We just migrated from InformaCast advanced to InformaCast Fusion. Fusion is their in-cloud and on-premise solution that combines InformaCast Advanced and InformaCast Mobile. The migration was not very easy as you can't just transfer the data from one system to the other. However, once I mirrored what I did in Advanced, I was ready to go with Fusion. The actual setup for Fusion was pretty easy. The web UI is intuitive and easy to navigate; it is a much better interface than InformaCast Advanced has. Fusion is super easy to upgrade; you literally click one button and it downloads the file, validates it, and installs.The InformaCast mobile app is also very easy to use and train folks on. You can send an emergency notification straight from the mobile app in seconds. Licensing seems to have also improved in Fusion; it is more affordable. **What do you dislike about InformaCast?** We set our emergency broadcasts to repeat infinitely, until we're ready to send an updated notification. You cannot stop a broadcast from the mobile app; absolutely essential feature missing!!! You also cannot send a new broadcast to cancel the old one either from the web UI or from the mobile app. Another essential feature missing. What good is the mobile app if you can send a broadcast but not cancel it? Might as well just train security to use the web UI since the app is worthless to us. **Recommendations to others considering InformaCast:** Review other competing products such as Alertus so you can compare features and make sure you get the best solution for your organization. **What problems is InformaCast solving and how is that benefiting you?** Our goal is to have one pain of glass to manage all of our emergency notifications. We currently also use RAVE, which we're hoping to integrate with Fusion, but it's not looking promising so far. We have IP clocks in all of our classrooms and large areas, and outdoor blue light towers so we have pretty great coverage on campus, in addition to 250 desktop notifiers and 250 IP phones doing broadcasts. So to sum up, we broadcast to IP clocks, IP speakers, desktop PC's,Cisco IP phones, plus email and text through RAVE. The more ways you have to notify your users in the case of emergency the better. ### 17. Software that does exactly what it is supposed to do. **Rating:** 5.0/5.0 stars **Reviewed by:** Corbett E. | Director, Information Technology, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2019 **What do you like best about InformaCast?** Simple to use. Set it up, never touch it again. **What do you dislike about InformaCast?** The interface, although functional, could use some modernization. Setup on the Cisco side can be a little complicated, but no fault of Singlewire. I wish their licensing model was a little more flexible in terms if quantity of devices. I have some unused phones because I need 10 licenses not 50. **What problems is InformaCast solving and how is that benefiting you?** Needed a paging solution that covered both hallway speakers and handsets. We have several prerecorded scheduled broadcasts (warning when the building alarm is about to be set) and page-on-demand for our receptionist. The software has more functionality than our simple needs. ### 18. Singlewire InformaCast is Very Useful for Schools **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron J. | Director of Educational Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2019 **What do you like best about InformaCast?** We like the ease of the UI, the way the speakers quickly register with the server and the flexibility of creating zones and groups to send notifications to. **What do you dislike about InformaCast?** There are some people that seem like they have not been in support very long and are not as helpful, with that said, the vast majority of those that I have worked with have been excellent. **Recommendations to others considering InformaCast:** The sales team is great at allowing you to try the product and flexible in accommodating your specific needs as an organization. Most of the support team is great at tackling the challenges you have with the system. I have worked with many tech companies and the support at Singlewire is above par. I have felt valued individually as a customer and would highly recommend their solution for any institution looking to do mass announcement. **What problems is InformaCast solving and how is that benefiting you?** We needed a way to inform students in our school, critical announcements. InformaCast allows us the ability to create zones for announcements, set up a bell schedule that are flexible, and use the full potential of speakers that have scrolling texts as well as led flashers depending on the severity of the message. ### 19. Great way for security and admin to stay notified of emergency situations **Rating:** 4.5/5.0 stars **Reviewed by:** John M. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2019 **What do you like best about InformaCast?** The instant alerts and notifications of 911 calls to desk phones cell phones and email. Being in a rural area emergency services can be a little on the slow side. With these alerts we can have nursing staff and security personnel onsite with in minutes of incident. The recorded 911 call also gives us insight into what is going on **What do you dislike about InformaCast?** Was bit challenging to integrate with Cisco call manager **What problems is InformaCast solving and how is that benefiting you?** Dispatch time of our security teams are lower. Admin is informed and never in the dark about any emergency situations going on. ### 20. Informacast was there when we needed it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about InformaCast?** One of the big selling features was price. We had not budgeted for a Mass Notification System when our old system stopped working unexpectedly. Not only was Informacast reasonably priced but we were able to get up and running again with enhanced features in a short period of time. **What do you dislike about InformaCast?** One of the downsides is the inability to select what method you receive messages. Some messages I just need a heads up on the next time I check my texts. Sometimes there are emergencies that I need to be notified right away. Having the ability to set those preferences for how the notifications come in would be helpful. **Recommendations to others considering InformaCast:** Great product **What problems is InformaCast solving and how is that benefiting you?** We use Informacast for our internal team of employee for emergency notifications. Having the ability to see that the messages were delivered and the ability for them to confirm the receipt of the message has been great. This eliminates the question if the person saw the message and is responding for the emergency. ### 21. Works well and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Steve K. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about InformaCast?** The ability to schedule a variety of different broadcasts easily. We have several different announcements that need made over the paging system throughout the day. InformaCast does this easily. **What do you dislike about InformaCast?** I haven't found much to dislike. Maybe better notice about new versions and when support is ending for versions. I discovered by accident when I went to the support that the version we were using was no longer supported. It wasn't too big of a deal, the upgrade was fairly straight forward and I no longer needed support after the upgrade. **Recommendations to others considering InformaCast:** It was recommended as the paging solution to use with Cisco UC and it works pretty well in that role. **What problems is InformaCast solving and how is that benefiting you?** We have automated several broadcast messages that individuals had to make manually with our old system. We are able to broadcast through our antiquated overhead paging system and supplement where necessary with individual phones. ### 22. Fantastic Product With Good UCCM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2019 **What do you like best about InformaCast?** This product is very flexible in what it can do, the feature per dollar ratio is in the sweet spot. I really like the instructional video that have been posted on how things are setup also they are very helpful. **What do you dislike about InformaCast?** Not knowing everything about the product yet. :) **Recommendations to others considering InformaCast:** Look at all the feature and plugins available to ensure you are getting the most out of your trial and or deployment. The software is very versatile and can be used for many different scenarios. **What problems is InformaCast solving and how is that benefiting you?** We have several building in 1 geolocation, It is very hard to direct emergency response teams to the correct location. With this product we are able to now see what building the call is coming from and also know when the call was placed! FANTASTIC. ### 23. Rolled out InformaCast Advanced Notification system in our Hospital, so far works great. **Rating:** 4.0/5.0 stars **Reviewed by:** Gary W. | Telecoms Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2019 **What do you like best about InformaCast?** Our Hospital was looking for a paging system for emergency paging for one of our remote branch. The system was deployed to integrate with Cisco PBX. The setup is pretty straight forward. And the system works well so far. Also, the technical support is pretty good, they response quick and provide professional support. **What do you dislike about InformaCast?** I don't have anything to specifically point out as dislike. So far so good. **Recommendations to others considering InformaCast:** InformaCast is good product to try. **What problems is InformaCast solving and how is that benefiting you?** Send emergency notification (such as violence) to all staff in a branch of Hospital. ### 24. Great for Notifications and Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about InformaCast?** Panic button function works best to alert security personnel of any incident. Also great for phone notifications with pre-recorded or live audio. **What do you dislike about InformaCast?** The implementation is a bit clunky with the integration with CUCM. Also the web GUI could organize the flow of the features. **What problems is InformaCast solving and how is that benefiting you?** After implementing InformaCast, staff feels more secure knowing that help can be contacted easier. ### 25. High Quality Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about InformaCast?** Easy to use Tons of features Works great Fantastic technical support **What do you dislike about InformaCast?** I don't have anything to complain about at this point **Recommendations to others considering InformaCast:** It is excellent at what it does, and continues to get even better. **What problems is InformaCast solving and how is that benefiting you?** We use InformaCast for a lot of different things. Classroom bells. Live paging. GPIO triggering for lockdowns. It's very feature rich. ### 26. Informacast **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about InformaCast?** Setting up the bell schedule is easy and quick. **What do you dislike about InformaCast?** Having issues with the SIP intercom system. I'm not sure yet where the issue is. **What problems is InformaCast solving and how is that benefiting you?** Updating paging system for a Junior High School. The customization of bells and schedules is very nice. ### 27. IF you are using Cisco, this product is for you. **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick M. | Director of Telephony and AV Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2019 **What do you like best about InformaCast?** Just works, easy to upgrade, easy to master the software. **What do you dislike about InformaCast?** Overview of scheduling could be better - adding exceptions is clunky. **Recommendations to others considering InformaCast:** The bell scheduling and outdoor speaker/indoor phone alert systems really fit the bill for these services. **What problems is InformaCast solving and how is that benefiting you?** Class change bells - weather alerts for athletic fields - lock down testing/shelter in-place testing. ### 28. SInglewire Informacast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about InformaCast?** Great product. Documentation is well written. **What do you dislike about InformaCast?** Multicast is not my favorite protocol to work with **What problems is InformaCast solving and how is that benefiting you?** The elimination of legacy overhead paging systems. The benefits of using our existing IP phone infrastructure for paging and messaging. ### 29. InformaCast Re-integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about InformaCast?** Callaware feature is absolutely incredible, love it. **What do you dislike about InformaCast?** None, the informacast is a great tool for anyone! **What problems is InformaCast solving and how is that benefiting you?** Alerting, paging, consolidation of phone system hardware and software ### 30. Excellent product with features I am still learning **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie S. | Network & Systems Technician, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2018 **What do you like best about InformaCast?** The feature set this product offers is more than I have even figured out as of yet. Each time we are looking to do something, this product suite can usually have a form of integration. We tie into our PA system, our panic system, our 911 dialing, our messaging systems. We run it as a VM on VSphere and it just works. Updates are easy to install and the install instructions are usually spot on. Great product! **What do you dislike about InformaCast?** Nothing as of yet. Support is on game and the product is great as well. **Recommendations to others considering InformaCast:** The product is solid and encompasses so many options. It would be difficult to find another resource that offers even part of what this product offers. **What problems is InformaCast solving and how is that benefiting you?** We originally used for a tie into our PA and 911 notification. External messaging capability in an even of an emergency. Learning that we can do so much more with the product. Truly a remarkable product. ### 31. Powerfull mass communication one you have it set up **Rating:** 5.0/5.0 stars **Reviewed by:** Jon T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about InformaCast?** Informacast integrates with our phone system to notify administrators and other key staff when 911 is dialed, and provides them with the building, room #, extension, and caller name so we can respond quickly. We programmed a single button on each phone which opens up a building-wide announcement to all phones and overhead speakers so that they can describe the exact situation of an emergency to allow others to take action. It is extremely simple for end users- simply push one button and talk. No codes to remember or dial, which would likely be forgotten in an emergency. **What do you dislike about InformaCast?** The initial setup and integration of the product with our phone system (Cisco Call Center) required a lot of consultant time due to the technically complex **Recommendations to others considering InformaCast:** Clearly define the exact notifications that you wish to enable, and the exact conditions which will trigger each notification. You can configure Informacast to add recipients later, but the initial triggers likely require a vendor or consultant to configure, so you should only do them once. **What problems is InformaCast solving and how is that benefiting you?** Our school district was looking for a method to allow anyone to quickly provide real-time information to everyone in a building during rapidly-evolving emergency situations. Informacast provided a way to program a single button on each phone which broadcasts a live announcement from that phone to all (or some, as you configure it) phones and overhead speakers. We linked it to both our legacy analog paging systems, as well as new Advanced Network IP speaker/signs. Secondly, we needed to notify key staff of emergencies and 911 calls. Informacast now sends alerts to specific staff (depending on the origin of the 911 call) via SMS, phone call, and alerts via the Informacast mobile app. The alerts notify us of the building and room from which the call originated, plus the extension # and assigned user. This allows us to respond quickly. ### 32. Must have weather notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Christian S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2018 **What do you like best about InformaCast?** Love the automated weather alerting. We are able to automatically send severe weather alerts directly to our users desktop phones. The ability to monitor and alert safety staff of 911 calls is great feature as well. **What do you dislike about InformaCast?** So many possibilities and uses, Choosing which ones to implement first was a challenge. **Recommendations to others considering InformaCast:** Try it out. Get the demo and take it for a test spin. You won't be disappointed. Their support is top notch and very helpful as well. **What problems is InformaCast solving and how is that benefiting you?** Peace of mind knowing that employees are promptly notified of weather emergencies without any human intervention necessary. ### 33. Quick to implement, Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Mitchell W. | Networking/Systems Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2018 **What do you like best about InformaCast?** This product was a lot less expensive than the software we were using and it has more features than what we had. It was easy for us to export users out of our old software and modify the data a bit and upload into Informacast. It took us less than a day to implement Informacast! Informacast support is beyond great, they know what they are doing and have worked with the solution for a while. **What do you dislike about InformaCast?** We use informacast under a big umbrella, so many divisions use it. I wish there was a way to separate the divisions out a big more. We do have the segregated pretty well, but it would be even better if it was split up a bit more. **What problems is InformaCast solving and how is that benefiting you?** We use informacast a lot for weather alerts. We do use it a bit to update users on different shifts. Now that it has been going so well we are looking at purchasing our own server with Informacast for real time updates sent to IP phones, which will be another great addition. ### 34. Great software, integrates flawlessly, with excellent stateside support. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Cisco Voice Engineer 2, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2014 **What do you like best about InformaCast?** I came onboard at my hospital with zero experience with integrated paging software, but upon contacting Singlewire, they walked me through everything. I can't say enough how satisfied I am with them. **What do you dislike about InformaCast?** Really nothing - I suppose being integrated as part of the CUCM appliance would be the only thing I could ask for. Also, the only difficulties I've truly ever run into is when a telco circuit does not provide multicast. If you don't have multicast enabled between your server and end device, on every circuit, Informacast will not work. **Recommendations to others considering InformaCast:** I highly recommend Informacast. Their product is excellent and their staff is very personable and helpful, and very accessible. **What problems is InformaCast solving and how is that benefiting you?** We have solved communication and safety issues. Being able to create user groups of phones in our offsites allows us to enable paging without pricey old-school PA systems. ### 35. Informacast provides flexibility and functionality that's easy to implement and use. **Rating:** 5.0/5.0 stars **Reviewed by:** Allyn J. | Network Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2018 **What do you like best about InformaCast?** I work for a school district where this was already in place before my arrival. I have also worked previously at other districts as a contractor where this system was in place. It's paired with IP Speakers and IP Phones. It works *BEST* if you already have a Cisco Call Manager environment. From basic one way announcements (either to one room, or to a whole building), to two way intercoms (typically done only on an individual room basis, but there is a way to configure small groups in a PTT environment using your Cisco IP Phones), for your passing period bells, and much more. Singlewire as worked closely with Cisco to provide even deeper functionality and abilities, that, of course, comes with a cost. I believe the Informacast Advanced system (which is better than the paging basic that comes with Call Manager these days), but is not their top of the line tier, is reasonably priced. If you have a deeper budget and haven't yet invested significantly into your various incident response plans, they have some incredibly deep functionality that pairs with things like Cisco Spark, to give you a very robust incident response. While we don't use this deeper functionality, knowing that it's there gives us an option to consider exploring it in the future if the need arises. **What do you dislike about InformaCast?** This is not necessarily all on Informacast. It's another product on the network, it's another thing going thru the network. The way that we primarily use it, is in a method called "live broadcast" which means it's a multicast audio stream to all of the endpoints that were configured to get the message. We encountered a really weird issue where some random endpoints would "tune in" late to the stream. At one point their default configuration was to use a single multicast port for all traffic and just use different "passwords" for each stream. This seemed to cause problems in our environment, once Informacast support provided a configuration change that allowed Informacast to use multiple ports, one for each individual stream, the issue apparently resolved itself. **Recommendations to others considering InformaCast:** I recommend going with Advanced Network Design IP Speakers, they seem to have the best relationship in terms of compatibility and ease of configuration. People tend to be sensitive to audio at different frequency ranges if you can find a way to create oscillating bell tones thru different frequencies it might function better. **What problems is InformaCast solving and how is that benefiting you?** Most people remember those analog paging systems. Well, this is the digital replacement for that legacy system. BTW, Informacast offers solutions to integrate with those existing speaker deployments if you didn't want to wholesale replace them with IP Speaker/Clocks. Schools have been needing something like this for years, I don't think anyone needs to explain why this is just the "new and improved" version of that tech. With many more options above and beyond just a basic paging/intercom system. ### 36. Amazing Support for an Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Service Desk Technician, Primary/Secondary Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about InformaCast?** How quick and easy it is to get help for informaCast. Not only is it an awesome product that you can do a lot with, but if you need help they always get back to you quickly and are very helpful **What do you dislike about InformaCast?** I have not found any thing that I dislike about InformaCast **What problems is InformaCast solving and how is that benefiting you?** Currently we are using the desktop notifier for emergency situations as well as we are using it for 911 notification to certain phones in our district when there is a 911 call placed. We are now realizing the paging feature as well as linking the system to IP clocks to display messages. ### 37. Excellent Product and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2018 **What do you like best about InformaCast?** The software is great, but I do have to say that I really enjoy the customer service. You are always more than likely to get a friendly employee on the line who can help you woud with most if not all of your needs. If they are not able to answer your right away, they are dedicated to getting you a solution. **What do you dislike about InformaCast?** To be honest, I cannot say I have any dislikes at this point. Everything works as it should. **Recommendations to others considering InformaCast:** Get it and you will not be dissapointed. There customer service is top notch. **What problems is InformaCast solving and how is that benefiting you?** Mass notifications for crisis alerts and paging has been our biggest uses of Informacast so far. Having this keeps everyone connected and alerted. ### 38. Straight forward IP paging solution for businesses of any size **Rating:** 4.0/5.0 stars **Reviewed by:** Sam T. | Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** Informacast provides a centrally managed IP paging solution that grows with your network. It is simple to deploy and easy to manage. It utilizes your existing network through multicasting. It comes with a suite of troubleshooting tools and well documented guides including how-to videos. Licensing is flexible and can be re-balanced between IP phone or speaker end points. Informacast also has integration into legacy paging systems. The support staff is very responsive and resolves most of my issues within 24 hours. **What do you dislike about InformaCast?** There are some gaps between Informacast and its IP speaker vendors. Even though the speaker hardware is a separate entity from Singlewire, it would be nice to get more direction on recommended hardware instead of a cold reference to the hardware vendor. Lack of backup solution. Centralized paging also means no paging when the network is down. Multicast routing can be difficult to setup and troubleshoot but once it's setup the software works as designed. **Recommendations to others considering InformaCast:** Make sure you have a clear understanding of multicast routing in your current network. **What problems is InformaCast solving and how is that benefiting you?** Migrating to Informacast eliminated the problem of a disjointed paging solution across our 300+ locations. It allows us to have a single platform for paging management and troubleshooting. Remote sites can benefit from paging without any local server or paging modules. ### 39. InformaCast in a Public School District **Rating:** 4.5/5.0 stars **Reviewed by:** Phil B. | Senior English Teacher , Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** We deployed InformaCast as part of a VOIP phone system upgrade because InformaCast would allow us to use our Cisco phones as devices for initiating notifications and as paging devices. Through InformaCast, we are able to initiate emergency notifications to our endpoint Cisco VOIP phones and also to IP clock/speaker devices that we bought for each classroom. InformaCast also helps us to manage all of our IP clock/speakers in the district, and we use those IP clock/speaker devices as bells for scheduling student movements. Customer support has always been easy to work with and quick to answer my questions. We are really happy with the way that this product works! **What do you dislike about InformaCast?** I feel like InformaCast could be doing more to develop plugins for their product that would allow it to do more/integrate with other platforms. Having said this, I must admit that I haven't made those plugins and their use a priority for investigation. We are happy with the way that the system works, and we would probably find that the plugins, once the bugs are worked out, would work well, too. Customer service at InformaCast has always been very helpful. **What problems is InformaCast solving and how is that benefiting you?** We use InformaCast primarily for paging, bells, and emergency alerts across our buildings on campus. ### 40. Great IP Paging System and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Leaon G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about InformaCast?** Currently deployed over our VOIP solution and was very straightforward to use , able to send messages and efficiently communicate with users on campus. The user support is excellent with the staff more than willing to walk you through every step of the process. **What do you dislike about InformaCast?** Everything works as expected, no issues in using the application thus far. **Recommendations to others considering InformaCast:** Good solution backed by very helpful and responsive support team. **What problems is InformaCast solving and how is that benefiting you?** Being able to message specific groups on the campus, the variety of messages available. Using it also for emergency notifications ### 41. Singlewire in a K-12 Environment **Rating:** 5.0/5.0 stars **Reviewed by:** Jason U. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about InformaCast?** I like the integration with our existing Cisco VoIP implementation. We are able to execute paging through phones and overhead speakers from any VoIP phone. Also, we use it for our Bell system in most of our schools. We let the schools go in and control their Bell Schedules minimizing the need for intervention from the tech department. **What do you dislike about InformaCast?** If I had to pick a something that I didn't like, is that I wished more 3rd party vendors supported Informacast! **What problems is InformaCast solving and how is that benefiting you?** We are replacing old School Intercom/bell systems with InformaCast. This allows for less infrastructure. Less overhead management with a centralized system. And more control in the hands of my schools. ### 42. Informacast - A vital part of our Emergency Preparedness Plan **Rating:** 4.5/5.0 stars **Reviewed by:** Jahad S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about InformaCast?** The ease of notifying our staff and teachers across the schools of emergency situations. Integration into our Cisco VoIP phone system. Alerts and reporting of incidents. **What do you dislike about InformaCast?** I would like to see an OU structure for setting up and communicating to sites and departments. **Recommendations to others considering InformaCast:** Informacast is highly recommended. I do suggest getting a vendor with experience and skills in setting up the product. **What problems is InformaCast solving and how is that benefiting you?** Emergency Notification, Bells, and communication. ### 43. Easy to use, powerful application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** Vendor sold us Informacast and deployed at a branch office. Did a basic deployment just to do overhead paging through IP speakers and Cisco phone system. I, unfortunately, didn't get to work much on implementation. When it came time to deploy at our HQ, learning the software could not have gone any easier. Intuitive, simple, powerful interface. Implementation at the HQ was done in a few hours after mapping what speakers were mounted where. Solution has been rock solid at HQ. **What do you dislike about InformaCast?** documentation was somewhat fuzzy. Especially when it came to utilizing the paging gateway device. We have a branch that would not allow us to pass multicast traffic. Once configured and setup though its been pretty solid. **What problems is InformaCast solving and how is that benefiting you?** We added new buildings to our branch and HQ campuses and it was time to dump the old analog paging system. Wanted something easy to use, manage ourselves, easily expand/subtract reach, etc. Informacast has fit the bill, and i know we aren't even tapped into all it can offer. ### 44. Informacast fills a void that Cisco left open in CUCM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2016 **What do you like best about InformaCast?** The Informacast paging gateways allow me to add paging through the phones at any VoIP deployment site that requires that option without having to resort to overhead speakers or installing any additional infrastructure. They are very easy to set up and offer many more functions than I even use. The best part though is their tech support. The tech support people are very knowledgeable, friendly and you can actually get them on the phone. I appreciate that. **What do you dislike about InformaCast?** The version I have has a couple of bugs in it, but the only real issue I have had is when the paging gateway picked up a new DHCP IP address and the paging server couldn't communicate with it. **Recommendations to others considering InformaCast:** This is what you are looking for. Get it. **What problems is InformaCast solving and how is that benefiting you?** The Informacast paging gateways allow me to add paging through the phones at any VoIP deployment site that requires that option without having to resort to overhead speakers or installing any additional infrastructure. They are very easy to set up and offer many more functions than I even use. ### 45. Unlimited power **Rating:** 4.5/5.0 stars **Reviewed by:** Justus B. | System Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** The extreme flexibility that InformaCast offers. If you can imagine it, you can make it happen with InformaCast. Support through InformaCast is very good also - always prompt and helpful. **What do you dislike about InformaCast?** Certain functions seem "hacked in". For example, the Desktop Notifier works great, but computers show up as IP speakers. **Recommendations to others considering InformaCast:** Do the leg work to figure out exactly how InformaCast will be used in your environment, and then customize it to meet your needs. **What problems is InformaCast solving and how is that benefiting you?** Our hospital is working to reduce noise in patient care areas to promote a relaxing, healing environment for patients. One way we're doing this is by using InformaCast to reduce our reliance on overhead paging. ### 46. Informacast review **Rating:** 4.5/5.0 stars **Reviewed by:** Jason R. | Network Engineer Lead, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about InformaCast?** I like how easy he system is to use. The customer support team is also very knowledgeable. **What do you dislike about InformaCast?** I dislike the time it takes to sync with call manager. The initial configuration of this system is difficult. But, once its configured it runs like a champ. Also, the support response time could be better. Once you get a technician though they are very good at resolving issues quickly. **Recommendations to others considering InformaCast:** More User friendly implementation documentation and make finding this documentation easier. **What problems is InformaCast solving and how is that benefiting you?** We are using this system for an IP based PA system. ### 47. Great Product and Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Phyllip H. | Senior Unified Communications Administrator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2017 **What do you like best about InformaCast?** I love the support and documentation most of all. The application is, of course, rock solid and versatile but that wouldn't matter if I couldn't find how to implement a new feature or get help when we are stuck. Our account rep has always been responsive and supportive of any issues we have had and Singlewire's TAC is responsive, knowledgeable, and very friendly. **What do you dislike about InformaCast?** There is a particular limitation within the software that prevents the granular access we need for our very large environment. Since Singlewire keeps InformaCast in line with Cisco's upgrade path they only receive upgrades every 6-8 months which means you simply need to hope for the feature you've requested to be implemented. **Recommendations to others considering InformaCast:** Be sure to reach the admin guide. It has answers to many of the questions you will have and don't be afraid to reach out to TAC. Everyone is very friendly and efficient. **What problems is InformaCast solving and how is that benefiting you?** On site alerting for our many colleges is the primary use. Example alerts are lockdown, lockout, or panic buttons. ### 48. Network Paging/Alarm System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** Once all the components are in place, it is very easy to extend your paging system to any place on your company network local and across the WAN **What do you dislike about InformaCast?** First time was a little hard to get configured and setup but with online videos and tech support was able to work through all the issues **Recommendations to others considering InformaCast:** If using in a WAN environment don't forget to buy the paging gateway **What problems is InformaCast solving and how is that benefiting you?** Zone paging at single site. Paging across to other locations. Alarm System We have not started using some of the more advance features and tie it into the weather station but we are looking at options like this ### 49. Flexible product, Outstanding Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about InformaCast?** Ease of setup, intuitive menu options available, many options available for dynamic services. **What do you dislike about InformaCast?** Lack of mass configuration change interface **Recommendations to others considering InformaCast:** You won't regret implementing this product, it is worth the cost. **What problems is InformaCast solving and how is that benefiting you?** E911 service messages sent to VoIP phones with CallAware feature, seamless integration with Cisco UCM, integration with legacy paging systems ### 50. Informacast provided unbeatable customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2018 **What do you like best about InformaCast?** Everything. Friendliness, attentiveness, level of expertise. **What do you dislike about InformaCast?** I dislike nothing about informacast or singlewire, whatsoever **Recommendations to others considering InformaCast:** None; n/a **What problems is InformaCast solving and how is that benefiting you?** Overhead "store paging" ## InformaCast Discussions - [Do you have any online tutorials that show how to use InformaCast?](https://www.g2.com/discussions/do-you-have-any-online-tutorials-that-show-how-to-use-informacast-9b861a52-149c-4b70-ba22-5094c9bb9cee) - 1 comment, 1 upvote - [What 3rd party elements work with InformaCast?](https://www.g2.com/discussions/what-3rd-party-elements-work-with-informacast-cc3f563a-d81c-43af-af02-6fcb33cf6298) - 1 comment, 1 upvote - [What is the difference between InformaCast Fusion, InformaCast Mobile and InformaCast Advanced?](https://www.g2.com/discussions/what-is-the-difference-between-informacast-fusion-informacast-mobile-and-informacast-advanced-15f5da41-0179-4789-905d-29eeafded1ca) - 1 comment, 1 upvote - [Is it easy to implement InformaCast?](https://www.g2.com/discussions/5811-is-it-easy-to-implement-informacast) - 1 comment, 1 upvote - [Why does my organization need InformaCast?](https://www.g2.com/discussions/why-does-my-organization-need-informacast) - 1 comment, 1 upvote - [View InformaCast pricing details and edition comparison](https://www.g2.com/products/informacast/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A55%3A27+-0500&secure%5Bsession_id%5D=c073c8a3-9c71-4720-aa6b-212ef7420645&secure%5Btoken%5D=edd6cfc78b85a0d1654b826239d45b8ddae8482eef604db08762f3f08bbb1f8a&format=llm_user) ## Top InformaCast Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (524 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) - 4.5/5.0 (70 reviews)