Everbridge 360 (Critical Event Management) Features

Offer modules for both health care givers and staff.

Integrate with outside scheduling platforms.

Ability to track patient retention and turnover.

Ensures messages about patient information are confidental and secure.

Ability to send different kinds of messages to nurses than doctors.

Send alarms to users if they do not respond to notifications in a timely manner.

Offers the ability for users to send messages within the platform.

Integrate with telephone insfrastructure so that users can make calls directly from the tool.

Ability to recieve notifications for new messages on a multitude of outside devices.

Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation

Ability to track and analyze patient referrals, retention, and turnover.

Stores clinical data into a centralized database; supports physician access to data

Allows the sending of different types of messages to different users and physician types

Streamlines the digital or electronic sharing of confidential patient data

Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices

Routes calls and messages based on availability, user level, and escalation protocol

Ensures integration between and interoperability with other health care solutions and systems

Enables hospital IT to measure usage and effectiveness of communications tools

Ensures messages about patient information are confidental and secure.

Fields emergency and related medical phone calls, and streamlines vehicle dispatch response

Tracks vehicles for real-time updates on first responder or patient arrival

Facilitates communication and collaboration between 911, law enforcement, fire, and medical professionals to provide quality emergency medical services

Collects and retrieves relevant billing and medically necessary information, digital signatures, and other documentation

Records operational data for each emergency service provision case

Provide tools to easily manage cash flow in an increasingly difficult healthcare billing market

Manage all aspects of caring for your workforce, including applications, reviews, and other HR functions

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track employee/learner's progression through training programs

Facilitate the scheduling and coordination of employee shifts

Management of commercial motor vehicles for work-related purposes

Process of submitting and following up on claims with insurance companies

Manage the instructor/teacher's schedule, tasks, responsibilities

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track the amount of time spent on a job or task

Track and manage adherence to policies for any service, product, process, or supplier

Monitor fuel consumption and optimize fuel usage

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Allow users to conduct safety drills to prepare for real life situations.

Track and manage adherence to policies for any service, product, process, or supplier

Manage the treatment plan and coordination between care providers and patients with special health care needs

Creation, administration, and evaluation of assessments or tests

Store, manage, and track all electronic documents in a centralized location

Manage and track all disruptions and incidents

Store, manage and track all forms in a centralized location

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Create, manage and track all task activities and progression

Track employee schedules, availability, and performance across projects and tasks

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Create, design and manage workflows for repetitive tasks

Include templates for multiple types of health and safety inspections.

Provide workflows to assign tasks for audit and inspections.

Deliver learning materials for health and safety training.

Provide best practices that employees can use to prevent accidents.

Analyze incidents to determine the root cause and avoid future problems.

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Review data from past periods to reveal recurring tendencies and predict future performance

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Builds custom survey forms that can be integrated onto a website or sent out via communication channels.

Measures key demographic and biographical data to gauge public sentiment towards projects

Turns data into visual graphs and charts to identify trends.

Provides a submission portal for citizens to submit ideas.

Syncs messaging to post simultaneously across all social media accounts and messaging channels.

Supports livestream and video feed embedding for public viewing.

Allows users to customize government website design and layouts.

Processes various fees and payments for services unrelated to tax or utility collection.

Generates standard and custom reports for data trends.

Allows users to customize interface to view pertinent information.

Produces summative reports for threats, and creates threat trend analysis using historical data.

Connects to a variety of software and hardware, including IoT devices, vehicles, and other public and private databases.

Offers communication, workflow, and dashboard customizations to support collaborative response on multiple threats.

Allows real-time rules and alerts to be triggered based on pre-set criteria.

Aggregates real-time updates and historical data from multiplate internal and external data sources to support ongoing proactive threat response.

Provides customizable investigation workflows, data governance, and audit tracking to support threat investigation and mitigation, for both safety and legal reasons.

Allows users to visually link connections and relationships, and utlize graphs, GIS, and maps to identify trends more easily.

Allows threat methodology to be applied to individual threats to assess their priority.

Continuously monitors various social media channels, deep and dark web, and situational signals to proactively identify potential threats.

Compiles data from various public research databases, including OSINT, public records, and criminal and civil records.

Enables users to create individual records for persons of interest, pulling in data from connected systems as well as user input.

Offers a public and/or private portal to collect tips and reports about potential threats.

Allows users to create programs to deal with potential threats.

Dependency mapping of resources includes what-if scenarios.

Ability to create and compare recovery plans using standard out of the box templates.

Includes a library of procedures and standard plan templates.

Create, manage, and track policies and procedures within an organization

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Notifications can be sent to anyone, not only the users of the solution.

Workflows to assign tasks to users based on their role and the severity of the issue.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Create, manage and track all task activities and progression

Track and manage adherence to policies for any service, product, process, or supplier

Manage and track all disruptions and incidents

Store, manage, and track all electronic documents in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, design and manage workflows for repetitive tasks

Identify the impact of threats on various departments or business entities.

Analyse plan characteristics such as completion time or performance.

Provide information on recovery KPIs such as recovery time progress and recovery time actual.

Integrates with Integrated Risk Management software.

Integrates with Disaster Recovery software.

Integrates with Emergency Mass Notification Systems.

Pinpoint and mitigate risk from third-party vendors and suppliers.

Generate heat maps to identify where high risk activities are taking place

Analyze data from documents such as inspection reports to identify recurring risks

Analyze IoT data from multiple locations for health and safety purposes

Analyze live or recorded videos to identify potential safety issues and historical trends

Identify potential safety issues and estimate their severity and urgency

Provide real-time monitoring of workplace activities and use AI/ML to identify unsafe acts

Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status

Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.

Offers risk intelligence tools to proactively monitor and assess threats as they arise.

Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.

Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses.

Enables collaboration and communication between public and private partner organizations to resolve an incident.

Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.

Stores emergency planning documentation and task assignments for a variety of scenarios.

Configures thresholds for triggering automated incident initiation responses based on user preferences.

Maintains audit trails and mandated compliance for emergency management protocols.

Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios.

Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information.

Helps first responders track and manage their equipment inventory for repairs, inspections, and service history.

Offers risk intelligence tools to proactively monitor and assess threats as they arise.

Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.

Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.

Configures trigger thresholds for automated incident initiation responses based on user preferences.

Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution.

Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media.

Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses.

Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency.

Visualize incidents and emergencies on grids to identify any trends.

Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.

Tracks the cost related to training, resource and asset usage, and overall incident response.

Supports release of reports and documentation for post-emergency compliance or notification purposes.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Automates basic tasks and workflows utilizing AI.

Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO.

Ability to classify risks based on risk type, severity, and custom criteria.

Identify various risk factors such as the inadequate use of technology, human factor, or external risks.

Support business continuity plans through integrations with business continuity software, incident response, or controls planning

Reduce risk of legal liability through regulations and standards compliance.

Manage and track all disruptions and incidents

Create, manage, and track policies and procedures within an organization

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Software program that continuously adjusts its behavior based on observed data

Develop potential scenarios to identify risks and opportunities

Anticipates needs and offers suggestions without prompting

Creates or updates business continuity plans by transforming organizational inputs and templates into detailed, customized documents that align with industry standards and regulatory requirements.

Compiles available data into clear summaries and analytical reports that outline what happened, the impact, response actions, and lessons learned after an incident or test.

Securely stores data to prevent data loss or breaches

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Checklist to confirm the incident and response.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Scenario-based process that test the validity of business continuity plans and procedures.

Observe and track the demand, usage, progress or quality of a system, product, or user

Process of developing business plans for strategies, actions, and goals.

Plan availability and assign specific time slots for tasks and resources

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use AI to generate content in the form of text, images, videos, etc.

Gaining access to confidential health documents and information

View and track pertinent metrics to find patterns and gain insights from data

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Manage updates to member's immunization records and track individual allergies

Schedule appointments via a calendar

Electronic storage of staff/employee contact information and job status in a centralized repository

Reporting on how each user, task or process has advanced since its initiation

Checklist to confirm the incident and response.

Application programming interface that allows for integration with other systems/databases

Track the status over time for a request, process, asset, or transaction

Customize contracts and forms to collect specific information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A record of all activities within the system, including user access, changes made, etc.

Ensure that quality requirements and standards are met across production processes

Notifications via mobile devices

Track and manage the scheduling of tasks

Import and export data to and from software applications

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customize data fields to support various needs and use cases

Store and organize documents in a centralized system

Timed notification for any upcoming task, deadline, appointment, or activity

Track and document all activities across devices, networks, and other systems

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Alter the layout and content of reports

Ability of websites, web applications, or mobile applications to function without an active internet connection

Track revisions and updates made to files and navigate between different versions

Provides a channel for team members to share media files, communicate, and work together

Receive data and information in real time

Receive system updates as soon as any changes are made

Initiate collection and analysis of known risks

Notifications that are delivered to users as soon as an event occurs

Graphical representation of data

Active reporting of data and metrics

Analyze circumstances of an accident and implementing corrective actions for future prevention

Develop potential scenarios to identify risks and opportunities

Track and document all activities across devices, networks, and other systems

Arrange tasks based on the level of priority or urgency

A record of all activities within the system, including user access, changes made, etc.

Assess and score risks using risk matrices

Manage the process of evaluating documents or requests submitted for approval

Alter the layout and content of reports

Predict future data based on historical data sets

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Reporting of risks associated with specific actions, events, or entities

Track revisions and updates made to files and navigate between different versions

Initiate collection and analysis of known risks

Timed notification for any upcoming task, deadline, appointment, or activity

Analyze potential risks across the organization

Active reporting of data and metrics

Investigate and take action at root cause or error in processes to prevent recurring issues

Application programming interface that allows for integration with other systems/databases

Indication whether a resource is available or protected from allocation

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Store and organize documents in a centralized system

Set up connections to third-party platforms to improve business processes

Digitally sign online documents

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Capture information regarding dispatch, movement, and delivery of goods/resources

Application programming interface that allows for integration with other systems/databases

Access software remotely via mobile devices

System alerts about the need to escalate an issue or request

Create, manage, and send invoices or bills to customers

Manage and record overtime hours for hourly employees

Intended for medical use such as diagnosis, treatment, and consultation

Track the location of specific equipment at all times

Ability of websites, web applications, or mobile applications to function without an active internet connection

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Repair of any type of motor vehicle

Use AI to generate content in the form of text, images, videos, etc.

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Import and export data to and from software applications

A list of events with their respective dates

SOG/Protocol Control

Plan daily routes to optimize employee scheduling and provide directions

Track interaction history by documenting conversations for contacts

Determines the location of a device using GPS or an IP address

Send, receive, and respond to messages

Develop potential scenarios to identify risks and opportunities

Use AI to generate content in the form of text, images, videos, etc.

Manage and track all disruptions and incidents

Send messages via SMS

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Notifications that are delivered to users as soon as an event occurs

Communicate using direct chat or messages within the system

Provide notifications in multiple languages

View and track pertinent metrics to find patterns and gain insights from data

Sample files or documents that could be customized as needed or used as is

Access software remotely via mobile devices

Campus Notifications

Notifications via mobile devices

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage, organize, and store contact information

Receive and/or send email notifications for urgent updates, requests, or other information

Define levels of authorization for access to specific files or systems

Predefined actions automatically performed on the occurance of specific events

Send messages to multiple recipients at the same time

Plan availability and assign specific time slots for tasks and resources

Timed notification for any upcoming task, deadline, appointment, or activity

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Active monitoring of systems, applications, or networks

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Notifying as a warning or reminder of a potential or imminent hazard

Set up connections to third-party platforms to improve business processes

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Trigger clickable pop-up messages