Everbridge 360 (Critical Event Management) Features
Collaboration (3)
Modules
Offer modules for both health care givers and staff.
Scheduling
Integrate with outside scheduling platforms.
Reporting
Ability to track patient retention and turnover.
Communication (6)
Security
Ensures messages about patient information are confidental and secure.
Health Care Messages
Ability to send different kinds of messages to nurses than doctors.
Alarms
Send alarms to users if they do not respond to notifications in a timely manner.
Messaging
Offers the ability for users to send messages within the platform.
Telephone
Integrate with telephone insfrastructure so that users can make calls directly from the tool.
Notifications
Ability to recieve notifications for new messages on a multitude of outside devices.
Patient Management (3)
Staff Scheduling
Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation
Patient Retention
Ability to track and analyze patient referrals, retention, and turnover.
CDI (Clinical Document Improvement)
Stores clinical data into a centralized database; supports physician access to data
Operations (7)
Correspondance Variety
Allows the sending of different types of messages to different users and physician types
Data Sharing
Streamlines the digital or electronic sharing of confidential patient data
Cross Platform Support
Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices
Routing
Routes calls and messages based on availability, user level, and escalation protocol
Health Care IT Integration
Ensures integration between and interoperability with other health care solutions and systems
Analytics and Reporting
Enables hospital IT to measure usage and effectiveness of communications tools
Messaging Security
Ensures messages about patient information are confidental and secure.
Emergency Response (3)
Computer Aided Dispatch
Fields emergency and related medical phone calls, and streamlines vehicle dispatch response
Geospatial Mapping
Tracks vehicles for real-time updates on first responder or patient arrival
Collaborative Response
Facilitates communication and collaboration between 911, law enforcement, fire, and medical professionals to provide quality emergency medical services
Data Management (2)
Patient Care Report / Clinical Documentation
Collects and retrieves relevant billing and medically necessary information, digital signatures, and other documentation
Performance Reporting
Records operational data for each emergency service provision case
Business Operations (2)
Billing
Provide tools to easily manage cash flow in an increasingly difficult healthcare billing market
Employee Management
Manage all aspects of caring for your workforce, including applications, reviews, and other HR functions
Safety (1)
Drills
Allow users to conduct safety drills to prepare for real life situations.
Audit and Inspections (2)
Templates
Include templates for multiple types of health and safety inspections.
Workflows
Provide workflows to assign tasks for audit and inspections.
Training (2)
Content
Deliver learning materials for health and safety training.
Best Practices
Provide best practices that employees can use to prevent accidents.
Reporting (1)
Root Cause Analysis
Analyze incidents to determine the root cause and avoid future problems.
Surveying & Feedback (4)
Form Creation
Builds custom survey forms that can be integrated onto a website or sent out via communication channels.
Sentiment Analysis
Measures key demographic and biographical data to gauge public sentiment towards projects
Data Visualization
Turns data into visual graphs and charts to identify trends.
Idea Submissions
Provides a submission portal for citizens to submit ideas.
Communications (3)
Multichannel Sync
Syncs messaging to post simultaneously across all social media accounts and messaging channels.
Video Broadcasting
Supports livestream and video feed embedding for public viewing.
Website Design
Allows users to customize government website design and layouts.
Administration (3)
Payment Processing
Processes various fees and payments for services unrelated to tax or utility collection.
Reporting
Generates standard and custom reports for data trends.
Dashboards
Allows users to customize interface to view pertinent information.
Platform (3)
Reporting and Analytics
Based on 10 Everbridge 360 (Critical Event Management) reviews. Produces summative reports for threats, and creates threat trend analysis using historical data.
Connections and Integrations
Connects to a variety of software and hardware, including IoT devices, vehicles, and other public and private databases. 10 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Collaboration Tools
As reported in 10 Everbridge 360 (Critical Event Management) reviews. Offers communication, workflow, and dashboard customizations to support collaborative response on multiple threats.
Threat Monitoring (3)
Threat Alerts
Allows real-time rules and alerts to be triggered based on pre-set criteria. This feature was mentioned in 10 Everbridge 360 (Critical Event Management) reviews.
Continuous Monitoring
Aggregates real-time updates and historical data from multiplate internal and external data sources to support ongoing proactive threat response. 10 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Investigation Management
Provides customizable investigation workflows, data governance, and audit tracking to support threat investigation and mitigation, for both safety and legal reasons. This feature was mentioned in 10 Everbridge 360 (Critical Event Management) reviews.
Threat Assessment (2)
Graphical and Link Analysis
Allows users to visually link connections and relationships, and utlize graphs, GIS, and maps to identify trends more easily. This feature was mentioned in 10 Everbridge 360 (Critical Event Management) reviews.
Threat Scoring
Allows threat methodology to be applied to individual threats to assess their priority. This feature was mentioned in 10 Everbridge 360 (Critical Event Management) reviews.
Threat Identification (4)
Proactive Listening
As reported in 10 Everbridge 360 (Critical Event Management) reviews. Continuously monitors various social media channels, deep and dark web, and situational signals to proactively identify potential threats.
External Data Mining
As reported in 10 Everbridge 360 (Critical Event Management) reviews. Compiles data from various public research databases, including OSINT, public records, and criminal and civil records.
POI Profiles
Enables users to create individual records for persons of interest, pulling in data from connected systems as well as user input. 10 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Threat Reporting
Offers a public and/or private portal to collect tips and reports about potential threats. 10 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Planning (4)
Program Management
Allows users to create programs to deal with potential threats. This feature was mentioned in 14 Everbridge 360 (Critical Event Management) reviews.
Resource Modelling
Based on 14 Everbridge 360 (Critical Event Management) reviews. Dependency mapping of resources includes what-if scenarios.
Recovery Plans
Ability to create and compare recovery plans using standard out of the box templates. This feature was mentioned in 13 Everbridge 360 (Critical Event Management) reviews.
Templates
Includes a library of procedures and standard plan templates. 14 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Execution (3)
Crisis Management
Based on 14 Everbridge 360 (Critical Event Management) reviews. Procedures to implement crisis management plans and actions.
Emergency Notifications
Notifications can be sent to anyone, not only the users of the solution. 11 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Workflows
Based on 14 Everbridge 360 (Critical Event Management) reviews. Workflows to assign tasks to users based on their role and the severity of the issue.
Analytics (3)
Business Impact Analysis
Based on 13 Everbridge 360 (Critical Event Management) reviews. Identify the impact of threats on various departments or business entities.
Plan Reporting
Based on 12 Everbridge 360 (Critical Event Management) reviews. Analyse plan characteristics such as completion time or performance.
Recovery KPIs
Based on 14 Everbridge 360 (Critical Event Management) reviews. Provide information on recovery KPIs such as recovery time progress and recovery time actual.
Integration (3)
Integrated Risk Management
As reported in 12 Everbridge 360 (Critical Event Management) reviews. Integrates with Integrated Risk Management software.
Disaster Recovery
Integrates with Disaster Recovery software. 11 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
EMNS
Integrates with Emergency Mass Notification Systems. 12 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Artificial Intelligence (6)
Heat maps
Generate heat maps to identify where high risk activities are taking place
NLP Insights
Analyze data from documents such as inspection reports to identify recurring risks
Internet of Things (IoT)
Analyze IoT data from multiple locations for health and safety purposes
Video analysis
Analyze live or recorded videos to identify potential safety issues and historical trends
Predictive
Identify potential safety issues and estimate their severity and urgency
Monitoring
Provide real-time monitoring of workplace activities and use AI/ML to identify unsafe acts
Emergency Management (6)
Mass Alerts and Notifications
Based on 45 Everbridge 360 (Critical Event Management) reviews. Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.
Threat Monitoring
Offers risk intelligence tools to proactively monitor and assess threats as they arise. This feature was mentioned in 42 Everbridge 360 (Critical Event Management) reviews.
Geolocation
Based on 41 Everbridge 360 (Critical Event Management) reviews. Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.
Integrated Response
Based on 40 Everbridge 360 (Critical Event Management) reviews. Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses.
Crisis Communication
Based on 42 Everbridge 360 (Critical Event Management) reviews. Enables collaboration and communication between public and private partner organizations to resolve an incident.
Post-Event Analysis
Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement. This feature was mentioned in 39 Everbridge 360 (Critical Event Management) reviews.
Emergency Planning (3)
Scenario Planning
As reported in 37 Everbridge 360 (Critical Event Management) reviews. Stores emergency planning documentation and task assignments for a variety of scenarios.
Automated Workflows
Based on 40 Everbridge 360 (Critical Event Management) reviews. Configures thresholds for triggering automated incident initiation responses based on user preferences.
Auditing & Compliance
Maintains audit trails and mandated compliance for emergency management protocols. This feature was mentioned in 38 Everbridge 360 (Critical Event Management) reviews.
Prevention & Preparation (4)
Scenario Planning
Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios. 44 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Document Database
As reported in 41 Everbridge 360 (Critical Event Management) reviews. Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information.
Equipment Management
Helps first responders track and manage their equipment inventory for repairs, inspections, and service history. This feature was mentioned in 40 Everbridge 360 (Critical Event Management) reviews.
Threat Monitoring
Offers risk intelligence tools to proactively monitor and assess threats as they arise. 38 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Response (6)
Mass Alerts and Notifications
Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location. This feature was mentioned in 42 Everbridge 360 (Critical Event Management) reviews.
Geolocation
Utilizes geolocation to track personnel, and supports geo-tagged media for field updates. This feature was mentioned in 39 Everbridge 360 (Critical Event Management) reviews.
Automated Workflows
As reported in 39 Everbridge 360 (Critical Event Management) reviews. Configures trigger thresholds for automated incident initiation responses based on user preferences.
Incident Dashboard
Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution. 38 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Third-Party Data Mining
Based on 37 Everbridge 360 (Critical Event Management) reviews. Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media.
Collaboration Tools
As reported in 37 Everbridge 360 (Critical Event Management) reviews. Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses.
Recovery (5)
Auditing & Compliance
Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency. This feature was mentioned in 38 Everbridge 360 (Critical Event Management) reviews.
Incident Mapping
Based on 38 Everbridge 360 (Critical Event Management) reviews. Visualize incidents and emergencies on grids to identify any trends.
Post-Event Analysis
As reported in 35 Everbridge 360 (Critical Event Management) reviews. Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.
Cost Management
Tracks the cost related to training, resource and asset usage, and overall incident response. 35 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Document Sharing
Supports release of reports and documentation for post-emergency compliance or notification purposes. This feature was mentioned in 35 Everbridge 360 (Critical Event Management) reviews.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Tasks
Automates basic tasks and workflows utilizing AI.
Operational Risk Management (3)
Operational Risk Methodology
Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO. 27 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Operational Risk Classification
Ability to classify risks based on risk type, severity, and custom criteria. This feature was mentioned in 24 Everbridge 360 (Critical Event Management) reviews.
Operational Risk Identification
Based on 24 Everbridge 360 (Critical Event Management) reviews. Identify various risk factors such as the inadequate use of technology, human factor, or external risks.
Business Resilience (2)
Business Continuity
Based on 24 Everbridge 360 (Critical Event Management) reviews. Support business continuity plans through integrations with business continuity software, incident response, or controls planning
Compliance Management
Reduce risk of legal liability through regulations and standards compliance. 27 reviewers of Everbridge 360 (Critical Event Management) have provided feedback on this feature.
Agentic AI - Business Continuity Management (2)
Multi-step Planning
Ability to break down and plan multi-step processes
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Operational Risk Management (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Generative AI- Business Continuity Management (2)
Automated Plan Generation
Creates or updates business continuity plans by transforming organizational inputs and templates into detailed, customized documents that align with industry standards and regulatory requirements.
AI-Generated Post-Incident Reports and Summaries
Compiles available data into clear summaries and analytical reports that outline what happened, the impact, response actions, and lessons learned after an incident or test.






