[ Everbri... Reviews ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ Everbri... Reviews ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) # Everbridge 360 (Critical Event Management) Features ##### ## Collaboration (3) Modules Offer modules for both health care givers and staff. Scheduling Integrate with outside scheduling platforms. Reporting Ability to track patient retention and turnover. Show More ##### ## Communication (6) Security Ensures messages about patient information are confidental and secure. Health Care Messages Ability to send different kinds of messages to nurses than doctors. Alarms Send alarms to users if they do not respond to notifications in a timely manner. Messaging Offers the ability for users to send messages within the platform. Telephone Integrate with telephone insfrastructure so that users can make calls directly from the tool. Notifications Ability to recieve notifications for new messages on a multitude of outside devices. Show More ##### ## Patient Management (3) Staff Scheduling Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation Patient Retention Ability to track and analyze patient referrals, retention, and turnover. CDI (Clinical Document Improvement) Stores clinical data into a centralized database; supports physician access to data Show More ##### ## Operations (7) Correspondance Variety Allows the sending of different types of messages to different users and physician types Data Sharing Streamlines the digital or electronic sharing of confidential patient data Cross Platform Support Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices Routing Routes calls and messages based on availability, user level, and escalation protocol Health Care IT Integration Ensures integration between and interoperability with other health care solutions and systems Analytics and Reporting Enables hospital IT to measure usage and effectiveness of communications tools Messaging Security Ensures messages about patient information are confidental and secure. Show More ##### ## Emergency Response (3) Computer Aided Dispatch Fields emergency and related medical phone calls, and streamlines vehicle dispatch response Geospatial Mapping Tracks vehicles for real-time updates on first responder or patient arrival Collaborative Response Facilitates communication and collaboration between 911, law enforcement, fire, and medical professionals to provide quality emergency medical services Show More ##### ## Data Management (2) Patient Care Report / Clinical Documentation Collects and retrieves relevant billing and medically necessary information, digital signatures, and other documentation Performance Reporting Records operational data for each emergency service provision case Show More ##### ## Business Operations (2) Billing Provide tools to easily manage cash flow in an increasingly difficult healthcare billing market Employee Management Manage all aspects of caring for your workforce, including applications, reviews, and other HR functions Show More ##### ## Safety (1) Drills Allow users to conduct safety drills to prepare for real life situations. Show More ##### ## Audit and Inspections (2) Templates Include templates for multiple types of health and safety inspections. Workflows Provide workflows to assign tasks for audit and inspections. Show More ##### ## Training (2) Content Deliver learning materials for health and safety training. Best Practices Provide best practices that employees can use to prevent accidents. Show More ##### ## Reporting (1) Root Cause Analysis Analyze incidents to determine the root cause and avoid future problems. Show More ##### ## Surveying & Feedback (4) Form Creation Builds custom survey forms that can be integrated onto a website or sent out via communication channels. Sentiment Analysis Measures key demographic and biographical data to gauge public sentiment towards projects Data Visualization Turns data into visual graphs and charts to identify trends. Idea Submissions Provides a submission portal for citizens to submit ideas. Show More ##### ## Communications (3) Multichannel Sync Syncs messaging to post simultaneously across all social media accounts and messaging channels. Video Broadcasting Supports livestream and video feed embedding for public viewing. Website Design Allows users to customize government website design and layouts. Show More ##### ## Administration (3) Payment Processing Processes various fees and payments for services unrelated to tax or utility collection. Reporting Generates standard and custom reports for data trends. Dashboards Allows users to customize interface to view pertinent information. Show More ##### ## Platform (3) Reporting and Analytics Produces summative reports for threats, and creates threat trend analysis using historical data. Connections and Integrations Connects to a variety of software and hardware, including IoT devices, vehicles, and other public and private databases. Collaboration Tools Offers communication, workflow, and dashboard customizations to support collaborative response on multiple threats. Show More ##### ## Threat Monitoring (3) Threat Alerts Allows real-time rules and alerts to be triggered based on pre-set criteria. Continuous Monitoring Aggregates real-time updates and historical data from multiplate internal and external data sources to support ongoing proactive threat response. Investigation Management Provides customizable investigation workflows, data governance, and audit tracking to support threat investigation and mitigation, for both safety and legal reasons. Show More ##### ## Threat Assessment (2) Graphical and Link Analysis Allows users to visually link connections and relationships, and utlize graphs, GIS, and maps to identify trends more easily. Threat Scoring Allows threat methodology to be applied to individual threats to assess their priority. Show More ##### ## Threat Identification (4) Proactive Listening Continuously monitors various social media channels, deep and dark web, and situational signals to proactively identify potential threats. External Data Mining Compiles data from various public research databases, including OSINT, public records, and criminal and civil records. POI Profiles Enables users to create individual records for persons of interest, pulling in data from connected systems as well as user input. Threat Reporting Offers a public and/or private portal to collect tips and reports about potential threats. Show More ##### ## Planning (4) Program Management Allows users to create programs to deal with potential threats. Resource Modelling Dependency mapping of resources includes what-if scenarios. Recovery Plans Ability to create and compare recovery plans using standard out of the box templates. Templates Includes a library of procedures and standard plan templates. Show More ##### ## Execution (3) Crisis Management Procedures to implement crisis management plans and actions. Emergency Notifications Notifications can be sent to anyone, not only the users of the solution. Workflows Workflows to assign tasks to users based on their role and the severity of the issue. Show More ##### ## Analytics (3) Business Impact Analysis Identify the impact of threats on various departments or business entities. Plan Reporting Analyse plan characteristics such as completion time or performance. Recovery KPIs Provide information on recovery KPIs such as recovery time progress and recovery time actual. Show More ##### ## Integration (3) Integrated Risk Management Integrates with Integrated Risk Management software. Disaster Recovery Integrates with Disaster Recovery software. EMNS Integrates with Emergency Mass Notification Systems. Show More ##### ## Artificial Intelligence (6) Heat maps Generate heat maps to identify where high risk activities are taking place NLP Insights Analyze data from documents such as inspection reports to identify recurring risks Internet of Things (IoT) Analyze IoT data from multiple locations for health and safety purposes Video analysis Analyze live or recorded videos to identify potential safety issues and historical trends Predictive Identify potential safety issues and estimate their severity and urgency Monitoring Provide real-time monitoring of workplace activities and use AI/ML to identify unsafe acts Show More ##### ## Emergency Management (6) Mass Alerts and Notifications Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location. Threat Monitoring Offers risk intelligence tools to proactively monitor and assess threats as they arise. Geolocation Utilizes geolocation to track personnel, and supports geo-tagged media for field updates. Integrated Response Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses. Crisis Communication Enables collaboration and communication between public and private partner organizations to resolve an incident. Post-Event Analysis Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement. Show More ##### ## Emergency Planning (3) Scenario Planning Stores emergency planning documentation and task assignments for a variety of scenarios. Automated Workflows Configures thresholds for triggering automated incident initiation responses based on user preferences. Auditing & Compliance Maintains audit trails and mandated compliance for emergency management protocols. Show More ##### ## Prevention & Preparation (4) Scenario Planning Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios. Document Database Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information. Equipment Management Helps first responders track and manage their equipment inventory for repairs, inspections, and service history. Threat Monitoring Offers risk intelligence tools to proactively monitor and assess threats as they arise. Show More ##### ## Response (6) Mass Alerts and Notifications Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location. Geolocation Utilizes geolocation to track personnel, and supports geo-tagged media for field updates. Automated Workflows Configures trigger thresholds for automated incident initiation responses based on user preferences. Incident Dashboard Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution. Third-Party Data Mining Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media. Collaboration Tools Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses. Show More ##### ## Recovery (5) Auditing & Compliance Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency. Incident Mapping Visualize incidents and emergencies on grids to identify any trends. Post-Event Analysis Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement. Cost Management Tracks the cost related to training, resource and asset usage, and overall incident response. Document Sharing Supports release of reports and documentation for post-emergency compliance or notification purposes. Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Tasks Automates basic tasks and workflows utilizing AI. Show More ##### ## Operational Risk Management (3) Operational Risk Methodology Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO. Operational Risk Classification Ability to classify risks based on risk type, severity, and custom criteria. Operational Risk Identification Identify various risk factors such as the inadequate use of technology, human factor, or external risks. Show More ##### ## Business Resilience (2) Business Continuity Support business continuity plans through integrations with business continuity software, incident response, or controls planning Compliance Management Reduce risk of legal liability through regulations and standards compliance. Show More ##### ## Agentic AI - Business Continuity Management (2) Multi-step Planning Ability to break down and plan multi-step processes Adaptive Learning Improves performance based on feedback and experience Show More ##### ## Agentic AI - Operational Risk Management (1) Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Generative AI- Business Continuity Management (2) Automated Plan Generation Creates or updates business continuity plans by transforming organizational inputs and templates into detailed, customized documents that align with industry standards and regulatory requirements. AI-Generated Post-Incident Reports and Summaries Compiles available data into clear summaries and analytical reports that outline what happened, the impact, response actions, and lessons learned after an incident or test. 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