--- title: Everbridge 360 (Critical Event Management) Reviews meta\_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 362 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 362 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews & Product Details Visit Website Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports * * * Product Website Everbridge 360 (Critical Event Management) Seller [Everbridge](https://www.g2.com/sellers/everbridge) Discussions [Everbridge 360 (Critical Event Management) Community](https://www.g2.com/products/everbridge-360-critical-event-management/discuss) Solution Type All-in-One Overview by Courtney Stafford Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/everbridge-360-critical-event-management/pricing) ## Everbridge 360 (Critical Event Management) Integrations (20) What do users say about integrations? 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What do you dislike about Everbridge 360 (Critical Event Management)? - No difference between message and notification - Many paid extra features - Reports are limited, even the custom ones - Lack of delivery methods to common messaging such as WhatsApp - Responses to notifications can be sent after the broadcast is over - Geocoding is faulty to some countries - No native integration to ADP/WorkForce - Improvements in universe to select country or region Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Summoning people from around the globe. Standardized messages Perform drills for the Business Response Teams Review collected by and hosted on G2.com. Show More Response from Emily Holtrop of Everbridge 360 (Critical... [Editedit](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-8876775/official_response/edit) Thank you for taking the time to share your feedback! We appreciate your suggestions on integrations, reporting, and delivery methods, our team is always working to expand and enhance these areas to better support your needs. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team 6/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite DA Daniil A. Senior Mobile App Developer Small-Business (50 or fewer emp.) 3/12/2026 "Everbridge 360 Automates Critical Alerts and Keeps Incidents on Track" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? I liked the automation of alerts the most. There is a lot going on today, I apologize if I seem to be yelling, but basically - when something critical occurs; Everbridge 360 will automatically notify the correct individuals, eliminating the need for manual tracking of all team members. We are responsible for managing many different locations and prior to using Everbridge 360 critical items often went un-notified and/or fell between the cracks during incidents. Now we have a workflow, it runs as planned, the correct individuals receive notifications and assignments are made for those affected by the critical item. I no longer have to determine which team member may know what. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The initial setup of Everbridge 360 took a significant amount of time, users cannot simply log-in and begin using the software without first properly mapping out their response processes and procedures. Also, Everbridge 360’s auto-correct feature consistently changes “escalation” to a non-desirable word choice – while this issue is not specific to Everbridge 360, it did contribute to my frustration level today. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? In essence, our organization required a solution that allowed us to ensure that when a critical occurrence occurred, the response to that occurrence was not dependent upon one individual to remember to contact another individual. Everbridge 360 provides a solution to this problem by automating the chain of notifications involved in responding to a critical occurrence. For a team that responds to critical occurrences at multiple sites, Everbridge 360 allows all team members to respond based upon the same plan (playbook) during a critical event as opposed to responding based upon their own judgment (improvising). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JW Johan W. Business continuity coordinator Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/11/2026 "Critical messages reach the right people quickly" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? The reason I find Everbridge Mass Notification interesting is that it provides me with a feeling of certainty that I am able to get all the updates sent to all employees in the shortest time possible. I often make use of it to send safety messages, changes in operations or urgent reminders. The alerts are accurate and timely due to its features of multi channel messaging, targeting an audience, and scheduling. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? One of the disadvantages that I have had with it is that tailoring messages to particular employee groups is sometimes tedious. This at times postpones alerts of an urgent situation in my position. Although the platform itself provides a ton of options, it can involve additional effort to identify the appropriate settings to use on targeting, timing, and delivery, a factor that may have a short-term negative impact on the efficiency of work. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? In the case of our teams, the problem of delivering essential messages to a large audience is resolved with the help of Everbridge Mass Notification. In the past, updating on urgent matters had to be done by hand through different systems. Using this platform, we will be able to provide alerts regarding safety concerns, operational modifications or closures promptly and precisely. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite NM Naresh M. Team Lead Mid-Market (51-1000 emp.) 2/22/2026 "Easy-to-Follow Task Checklists That Simplify Complex Work" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I appreciate that it simplifies complex activities into easy to follow task check lists; I've worked a long day on my feet and I'm glad that at least the check lists are easy to follow. It takes care of all the follow-up items, so I don't have to worry about them and as long as it keeps running, it's good enough. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? I dislike how they are very price sensitive and require you to purchase many seats in order to use their software. Also the notification feed is cluttered and becomes annoying unless you spend a lot of time adjusting the settings and I also find it strange that it will function on edge but not chrome. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? The software is helping us from losing track of items within our spreadsheet and random notes. We are using it for new employee on-boarding and routine checks so no one will have to ask multiple questions to complete a job. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/29/2026 "Effortless Emergency Management with Intuitive UI" 4/5 What do you like best about Everbridge 360 (Critical Event Management)? I find Everbridge 360 (Critical Event Management) fairly easy to use with its intuitive design. I appreciate that all the settings are in one place, making them easier to navigate. The feature of event subscriptions is very useful for getting targeted information out quickly. Additionally, the initial setup was pretty easy, and the implementation manager was very helpful and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The training could use some improvement. It would be helpful to receive more information from the customer success manager on tools, helpful tips, and tricks. Perhaps weekly tips and tricks, best practices, or insights on how other agencies are using the system would be useful. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Everbridge 360 coordinates communications and provides a single method for sending out information, which helps manage emergency activities effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 4/20/2023 "Everbridge Mass Notification is essential for enterprise safety!" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? The ability to simultaneously broadcast via SMS, email, voice call, and push notifications ensures our team never misses an urgent alert. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? I have not experienced any downsides to using Everbridge Mass Notification thus far. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? We use Everbridge Mass Notification to support our emergency response program. Everbridge allows us to initiate communication with our staff in the event of emergencies, relay appropriate actions for them to take, report event progress and track staff safety. It is a valuable tool that has contributed to our program’s success. Review collected by and hosted on G2.com. Show More 6/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite DM Dawn M. 2/12/2026 "Effective for Employee Tracking, Setup and Reporting Challenges" 3.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I like the fact that we can see the location of our workforce in their static locations, temporary locations and traveler itineraries. We can feed in information about our people and get visibility to important details like nationality, titles and levels. This visibility is crucial, especially when we have people of particular nationalities going into countries where there's high tension. We can quickly see who we may need to evacuate or protect, ensuring their safety and easily communicate with them. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? It's not been an easy setup, and we're still engaging with Everbridge to bring on a TAM to help automate a lot of processes and get fully implemented. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Everbridge 360 gives us visibility to the locations of all our people and sends targeted alerts, so we know when to reach out and ensure our workforce is safe. Targeted alerts based on our assets quiets the noise and alerts us on the things that matter. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Evan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan R.") ER Evan R. Human Resources Manager Mid-Market (51-1000 emp.) 6/29/2026 "Interactive Emergency Notifications Enable Direct Communication" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? The ability to interact with people through an emergency notification Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? I would like more options with messaging people via geofencing or location (i.e. urgency of message sent based on location, ability to send various urgency level messages) Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Employee mapping based on incident location is critical Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BW Bill W. Enterprise (\> 1000 emp.) 4/20/2026 "Easy to Use and Keeps All Event Communications in One Place" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? It’s easy to use, and I like being able to pull everything together in one place, including communications. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? Being able to plan ahead for when you’re going to respond to something is really helpful. I think events usually have a lot going on, so the more you can build in ahead of time—and the less you have to “think of” or “remember” in the moment—the more likely you are to end up with better outcomes. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? It really helps when we’re looking into business impacts. Our associates and locations are spread across the country, so being able to quickly review disaster situations and identify potential impacts to employees and physical locations is a big help for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ET Elijah T. Fort Worth Campus Operator Enterprise (\> 1000 emp.) 2/10/2026 "Everbridge 360: Facilitating Rapid Response Times and Streamlining Communication During Crisis" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? It's been incredibly beneficial for the purpose of notifying employees of ongoing events, from minor inconveniences in the area to emergencies that require rapid response from designated groups. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? Every now and then we receive a VCC alert that's delayed, which slows down response times or else is less beneficial as other sources were able to inform our team faster. However, this is not for the majority of events and incidents. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? It increases our effectiveness with performing quality reach out or FYIs to our employees. It's allows for us to utilize the templates and groups to their full potential, allowing us to both automate and streamline notifications and crisis interactions with affected employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Everbridge 360 (Critical Event Management)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Everbridge 360 (Critical Event Management) ](https://www.g2.com/products/everbridge-360-critical-event-management/discussions/new) ![Cheryl M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl M.") CM Cheryl McCann • Last activity over 2 years ago Is there a user's group for administrators. 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-user-s-group-for-administrators) GU Guest User • Last activity about 4 years ago What is everbridge used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-everbridge-used-for) [ View all Discussions ](https://www.g2.com/products/everbridge-360-critical-event-management/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/everbridge-360-critical-event-management/pricing) Everbridge 360 (Critical Event Management) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "Product Avatar Image") AlertMedia 4.7/5(569) [ Compare Now ](https://www.g2.com/compare/alertmedia-vs-everbridge-360-critical-event-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c57cfa7112ebc509d3a007962c05ce2e/rave-alert.png "Product Avatar Image") RAVE Alert 4.5/5(71) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-rave-alert) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f2c0a842fb3eface4611fa41293a9890/informacast.png "Product Avatar Image") InformaCast 4.5/5(116) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-informacast) ##### ##### Everbridge 360 (Critical Event Management) Features Emergency Management Mass Alerts and Notifications Threat Monitoring Geolocation Emergency Planning Scenario Planning Automated Workflows Auditing & Compliance Prevention & Preparation Scenario Planning Document Database Response Mass Alerts and Notifications Incident Dashboard Collaboration Tools [ View More Features ](https://www.g2.com/products/everbridge-360-critical-event-management/features) ## 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