--- title: Everbridge 360 (Critical Event Management) Reviews meta\_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 360 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 360 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews & Product Details Visit Website Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports * * * Product Website Everbridge 360 (Critical Event Management) Seller [Everbridge](https://www.g2.com/sellers/everbridge) Discussions [Everbridge 360 (Critical Event Management) Community](https://www.g2.com/products/everbridge-360-critical-event-management/discuss) Solution Type All-in-One Overview by Courtney Stafford Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/everbridge-360-critical-event-management/pricing) ## Everbridge 360 (Critical Event Management) Integrations (20) What do users say about integrations? 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Admissions Education Management Enterprise (\> 1000 emp.) 1/20/2026 "Essential for Crisis Management, Needs Easier Onboarding" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? I like the reliability and real-time response capability of Everbridge 360 during critical situations. The way it brings communication, incident management, and situational awareness into one centralized system really reduces confusion and speeds up decision-making. The platform allows me to quickly reach the right people, track responses, and maintain operational continuity, which is especially valuable when time and clarity are critical. The real-time response capability ensures that alerts and updates reach the right stakeholders instantly, minimizing delays and allowing teams to take action quickly and confidently. I also appreciate the centralized communication system that brings all incident-related information, alerts, updates, responses, and status tracking into one platform, eliminating scattered communication and ensuring everyone works with the same, accurate information. This improves coordination, accountability, and overall crisis management effectiveness, making Everbridge 360 highly valuable during time-sensitive situations. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? One area that could be improved is ease of use for new or non-technical users. The platform is powerful, but the number of features and configurations can feel overwhelming at first and may require additional training or onboarding. Another aspect is customization and setup time. Tailoring workflows, alert rules, and integrations to specific organizational needs can be time-intensive, especially for teams looking to deploy quickly. Simplifying initial setup and offering more guided templates could enhance the overall experience. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Everbridge 360 solves delayed communication and fragmented response by providing real-time alerts and centralized incident management. It enables faster decision-making, improved safety, and business continuity during critical events by ensuring timely communication and coordination across teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LH Lisa H. Enterprise (\> 1000 emp.) 4/21/2026 "Building a Full Audit View from Monitoring to Closure" 4/5 What do you like best about Everbridge 360 (Critical Event Management)? We are still in testing, but love how we can start to pull together a full audit view of an event from monitoring to closure Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? We are still early in deploying this version so nothing stands out to dislike. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? the biggest opportunity for us will be to have an integrated view for the analyst to monitor, engage stakeholders, and respond in one place. additionally we are pushing for AI across the organization and being able to leverage 3rd party capabilities is a huge uplift for us rather than us developing on our own. This also significantly assists us in time to respond to an event. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign MN Michelle N. Enterprise (\> 1000 emp.) 4/20/2026 "Feature-Rich Platform with Easy HR and MS Teams Integration" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? I like the number of features of the platform, allowing organizations to customize their solutions based on their needs. It also has easy integration with our HR data system and MS Teams. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The one thing I dislike is the fragmented programs that require extra fees to add. Only because our budgets are very tight :( Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Everbridge 360 is our organization's only program that bridges organizational silos. We're able to communicate and reach every employee across North America and other continents and provide real-time situational awareness notifications. Everbridge 360 is also our backup communication platform for Microsoft products (ex. if MS Teams and Outlook go down). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Don W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Don W.") DW Don W. Emergency Management Coordinator Mid-Market (51-1000 emp.) 6/29/2026 "Effortless to Use — Great Templates, Highly Effective, and Fast Support" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? Ease of use and templates. System is very effective. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? I can't really give any negatives. Response to issues are resolved quickly and efficiently. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Provides the ability for mass notification in a timely manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ayush P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush P.") AP Ayush P. Manager Project Management Enterprise (\> 1000 emp.) 1/15/2026 "Rapid Communication, Yet Integration Challenges" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I like Everbridge 360 (Critical Event Management) because it's very fast, efficient, and reliable. It only takes a fraction of a second to send communications to all our employees. I also appreciate the variety of communication methods available, including phone calls, emails, and notifications, ensuring that the recipient doesn't miss the communication. The initial setup was very easy, and the device setup was straightforward, although onboarding users took some time. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? We tried to integrate Everbridge 360 (Critical Event Management) with one of our other systems, and that integration didn't work out very well. Maybe we'll have to put some more time and discuss with our pitch team. I hope that will work soon. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 (Critical Event Management) to contact our entire employee base in crisis situations. It's fast, efficient, and reliable, sending communications instantly via multiple channels like phone calls, emails, and notifications, ensuring no communication is missed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LS Luke S. Cloud & Application Security Engineer Mid-Market (51-1000 emp.) 1/15/2026 "Effective Emergency Notifications, But Costly" 4/5 What do you like best about Everbridge 360 (Critical Event Management)? I like the ability to have multiple channels as needed for mass notifications to different employee groups. We can send alerts, like inclement weather notifications, to employees who work in particular offices. It helps us get the necessary information to the necessary audience quickly and efficiently by removing barriers of making sure we have the right emails or phone numbers. We just select the correct channel and send the message out. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? Cost is the biggest concern to me. It works well but it is quite a bit pricier than other competitors. It was complex initially. But management has been easier once deployment and the initial configuration was complete. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 to notify employees quickly and efficiently on multiple devices, solving communication issues during emergencies. Its ability to target specific groups helps deliver necessary info without alerting others unnecessarily. It removes the hassle of ensuring correct contact details. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MM Michael M. Enterprise (\> 1000 emp.) 4/20/2026 "Easy Mass Communication Across Teams with Flexible Use Cases" 4/5 What do you like best about Everbridge 360 (Critical Event Management)? I really like the ability to mass communicate across our organization, and at the same time set it up for different use-case scenarios for different teams. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? I wish I could do more with the platform, and that everything were available in the same window. I’d also like clearer visibility into what options are available that I’m not currently using, as well as which features I already have access to but may not be making the best use of. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I don’t think we’re using it to the best of our ability, and I feel we could be getting more out of it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Dana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dana C.") DC Dana C. Enterprise (\> 1000 emp.) 4/21/2026 "Streamlined Event Management with Ease" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? I like being able to track and monitor responses, quickly export information, and build a report. I enjoy the ease of use. The initial setup was pretty easy with the assistance of our TAM, who informed us of what we needed and made adjustments as we progressed through the setup process. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? There was nothing I disliked about the tool. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 to manage physical security and weather events, track responses, and task stakeholders. It helps get messages out using templates, track and monitor responses, quickly export info, and build reports. I enjoy its ease of use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CW caroline w. Enterprise (\> 1000 emp.) 4/20/2026 "Friendly UI with Clear Crisis Notifications and Easy Polling" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? Friendly user interface. Formatting easily interpreted by employees receiving notifications during or after a crisis. Ability to poll and easily interpret and share results. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? Dynamic reporting can sometimes take some manual effort. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? We have the ability to reach out to employees via multiple modalities (text, email, call) in the event of emergencies. The Business Resilience team is able to receive alerts for events occurring near each of our sites as well as for nearby remote employee locations. We have also enabled other teams at our organization (Facilities, HR, Physical Security) to receive and triage alerts as necessary. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 7/30/2024 "Positive Experience with Mass Notification" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I've used Everbridge for nearly 10 years and would recommend to any other professionals in search of a mass notification platform. The features that have been added over the past 3-5 years have really helped my use case while offering more flexibility in delivery method, custom logo's, call routing, conf bridge triaging and custom SMS and email templates. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The inability of Everbridge to offer our historical call logs is unfortunate. I'd prefer to have access to all notifications I've ever sent, not just the last 200 active notifications. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? When firm communications (email, desk phone) are unavailable, Everbridge is the only option to reach our staff. Even if firm contact methods are available, the ability to ping any and all contact methods an employee has identified simulatenously is a great advantage of using a system like Mass Notification. Review collected by and hosted on G2.com. Show More 1/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Everbridge 360 (Critical Event Management)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Everbridge 360 (Critical Event Management) ](https://www.g2.com/products/everbridge-360-critical-event-management/discussions/new) ![Cheryl M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl M.") CM Cheryl McCann • Last activity over 2 years ago Is there a user's group for administrators. 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-user-s-group-for-administrators) GU Guest User • Last activity about 4 years ago What is everbridge used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-everbridge-used-for) [ View all Discussions ](https://www.g2.com/products/everbridge-360-critical-event-management/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/everbridge-360-critical-event-management/pricing) Everbridge 360 (Critical Event Management) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "Product Avatar Image") AlertMedia 4.7/5(569) [ Compare Now ](https://www.g2.com/compare/alertmedia-vs-everbridge-360-critical-event-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c57cfa7112ebc509d3a007962c05ce2e/rave-alert.png "Product Avatar Image") RAVE Alert 4.5/5(71) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-rave-alert) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f2c0a842fb3eface4611fa41293a9890/informacast.png "Product Avatar Image") InformaCast 4.5/5(116) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-informacast) ##### ##### Everbridge 360 (Critical Event Management) Features Emergency Management Mass Alerts and Notifications Threat Monitoring Geolocation Emergency Planning Scenario Planning Automated Workflows Auditing & Compliance Prevention & Preparation Scenario Planning Document Database Response Mass Alerts and Notifications Incident Dashboard Collaboration Tools [ View More Features ](https://www.g2.com/products/everbridge-360-critical-event-management/features) ## 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