Everbridge 360 (Critical Event Management) Reviews & Product Details

Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports

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Seller

Everbridge

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Everbridge 360 (Critical Event Management) Community

Product Description

Everbridge Mass Notification with Incident Communications enables organizations to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification solution keeps your contacts informed before, during, and after all events, operational incidents, and emergencies. The solution features robust analytics, GIS capabilities, and flexible contact management for both public and employee alerts. In addition, customers with global contacts can leverage a single access point to notify contacts and manage contact data across multiple distributed data stores — a unique “globally local” approach. 

Overview by

Courtney Stafford

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Everbridge 360 (Critical Event Management) Integrations

(26)

Verified by Everbridge 360 (Critical Event Management)

Everbridge 360 (Critical Event Management) Media

Everbridge 360 (Critical Event Management) Demo - Geo-Intelligent

Send alerts via 25+ contact paths. Text, email, desktop alert, mobile app notification, voice call, Slack, social, digital signage

Everbridge 360 (Critical Event Management) Demo - Simple, Powerful & Intuitive UI

Empowering Users. Manage settings, limits, and defaults through a user-friendly admin. Import and organize contact data in a way that is meaningful to your organization. Define role-based access controls to manage user and contacts separately. Customize portals to allow contacts to update, and...

Everbridge 360 (Critical Event Management) Demo - Reach the Right People, with the Right Message, at the Right Time

Broadcast to virtually any communication device and channel, including audio, text, and mobile. Easily select your audience – individuals or groups – through lists or geo-targeting. Facilitate two-way communication so you know your people are safe.

Everbridge 360 (Critical Event Management) Demo - Manage Everything in One Simple, Intuitive, and Automated Platform

Send your message in seconds and mobilize a coordinated response with just a few clicks. Integrate easily with your HR and BC Planning systems. Eliminate errors with preconfigured templates and guided workflows.

Discover how Everbridge is redefining resilience with High Velocity Critical Event Management™ (CEM), powered by Purpose-built AI. Learn how our risk solutions help organizations worldwide tackle the growing challenges of cyber-attacks, cli

Everbridge 360 is an all-in-one platform that empowers organizations with advanced risk intelligence, real-time insights, and streamlined communication to respond proactively and effectively during crises.

Official Downloads

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Verified User in Government Administration

Enterprise (> 1000 emp.)

2/20/2025

"comprehensive value"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Ability to quickly and readily communicate across the enterprise and being able to target contacts quickly and easily Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Lack of granularity on permissions on the platform. We don't have the ability to eliminate access to features and still allow other critical info Review collected by and hosted on G2.com.

Rameez K.

Compliance and Risk Management Officer

Education Management

Small-Business (50 or fewer emp.)

8/8/2024

"Everbridge optimizes our communication during emergencies and improves response times"

3.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like how ease of use stands out with Everbridge Mass Notification. The system’s interface is uncomplicated, making it easy to set up alerts without any fuss. The implementation process was very smooth, seamlessly integrating with our existing frameworks. The number of features, such as custom alerting and auto notifications, has greatly enhanced our ability to respond to emergencies rapidly and efficiently. This has significantly boosted our overall interaction during emergencies. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The first problem that can be attributed to Everbridge Mass Notification is the poor tracking in terms of alert delivery status. When there is no detailed feedback, one cannot be very sure if the alerts have been received and if appropriate actions have been taken. Also, although the interface is easy to use, some of the features are not very easy to configure especially the complex alerts have taken a lot of time to be configured. This has led to time lapses in the communication processes and poor efficiency in responding to the messages. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

Again, Everbridge Mass Notification brings the solution to a critical issue of disseminating urgent information as much as possible. It also enables the organization to issue alerts to large audiences in cases of emergencies thus enhancing emergency response times and co-ordinate proactive efforts. It has helped in case of our communications to ensure that all the stakeholders are informed on time. In this way, the goals have improved the general effectiveness and readiness levels, which has helped in the handling of emergencies. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

5/28/2024

"Everbridge Experience"

4/5

What do you like best about Everbridge 360 (Critical Event Management)?

Everbridge provides an intuitive platform enabling mass notification for stakeholders during critical events. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The Everbridge system doesn not allow escalation of entire task list, only individual tasks within a list. Review collected by and hosted on G2.com.

Micheal S.

Sales Representative

Mid-Market (51-1000 emp.)

11/17/2024

"Great solution for emergency mass notification"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Easy emergency message template to create or edit in time of incident, which I need to be detailed, informative and fast when writing the emergency messsage before distributing it to employees adn visitor on our holiday premises. Implementation is quite challenging, but with the help from customer support, we able to setup the configuration quicker that anticipated. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

So many tools and features need to be configurate before the system is online. Review collected by and hosted on G2.com.

Emgre N.

Software Engineer

Small-Business (50 or fewer emp.)

7/8/2024

"Excellent mass notificacion software easy to implement and use"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Everbridge is an excellent scalable product with easy to use features and once implemented we can make modifications and get it up and running on day one especially the support team is excellent and through a call gives us the demo. I like the sending of alerts, the backed management and that the user interface is well built and allows us to take full advantage of the platform. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

I have not had any problems. And I hope and aspire not to have any in the future. Review collected by and hosted on G2.com.

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

2/20/2025

"Great monitoring tool for assets and contacts."

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

The communications tab- the ability to adjust who receives notifications. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

My organization has found consistent bugs, which have been reported. Additionally, minor changes have been made in the past with no communication of such changes. Review collected by and hosted on G2.com.

Marie C.

Emergency Management Coordinator

Hospital & Health Care

Small-Business (50 or fewer emp.)

7/28/2024

"Simplifying emergency alerts with multi-channel messaging is finally real with this software"

3.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

It is so simple to use Everbridge Mass Notification, specifically if it is incorporated with our CRM program. It has simplified our communication process because I can easily relay alerts and updates to the team and clients. These numerous features, such as the ability to send messages to multiple channels, make certain that our messages are delivered. The integration of these two has actually helped in enhancing our emergency communication and this is very vital in any business. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

One potential disadvantage of the Everbridge Mass Notification was the relative difficulty of implementing the system in the first place. It also took a lot of time and some of our work was held up while we set up the appropriate configurations. Although the software is relatively easy to use after this phase, this first stage may pose a problem. Also, customer support could be slow sometimes to respond especially when an urgent matter is at hand. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

Everbridge Mass Notification system has made a significant difference in enhancing communication during emergencies. I have seen it enhance our crisis communication by providing a platform through which we can disseminate alerts within a short time. This tool is effective in avoiding misunderstandings and promotes awareness which is critical in safety and cooperation. They are useful when it comes to improving the response of the team and general preparedness which makes it a valuable asset to the organization. Review collected by and hosted on G2.com.

Cesar B.

Product Manager

Small-Business (50 or fewer emp.)

8/7/2024

"Tool offering functions for emergency notifications"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like it because it provides extensive features and allows for communication and is incredibly easy to use to send messages, it also uses email and can streamline different types of roles and offers good functionality for team contact and emergency notifications and all in real time. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The form of notifaction and the reporting section should be improved. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

It improves communication and is a solid provider of mass notifcations. We use it in an organized way to notify based on mapping and it is excellent and consistent, which benefits us in solving all kinds of emergency communication problems and we are extremely satisfied. Review collected by and hosted on G2.com.

Cassie C.

Emergency Management Coordinator

Enterprise (> 1000 emp.)

3/13/2025

"Everbridge Review"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Easy to alert thousands of our employees quickly and safely. As well as assure key stakeholders have received the alert. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

We sometimes have issues with people initiating the wrong alert. Review collected by and hosted on G2.com.

Jose B.

IT Assistant

Mid-Market (51-1000 emp.)

8/8/2024

"Everbridge perfect product for emergency communication"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like that it is robust in its functionality with good reach and provides the necessary capabilities for communication and logging of responses all in real time. It is also excellent how easy it was to implement and I love the features to be able to send notifications. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

It has improved a lot because the problems have been solved. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

It is incredibly easy to use and beneficial because of its capabilities for emergency notifications, improved communication, initial alerts and alert boosting. All of this is possible because Everbridge acts naturally and manage to solve most of our problems. Review collected by and hosted on G2.com.