--- title: DocuWare Reviews meta_title: 'DocuWare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 250 reviews by the users' company size, role or industry to find out how DocuWare works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 250 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # DocuWare Reviews **Vendor:** DocuWare **Category:** [Document Management Software](https://www.g2.com/categories/document-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 250 ## About DocuWare DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations. ## DocuWare Pros & Cons **What users like:** - Users appreciate the **ease of use** of DocuWare, which streamlines document management and improves accessibility. (23 reviews) - Users value the **seamless integration capabilities** of DocuWare, enhancing productivity and streamlining workflows effectively. (16 reviews) - Users value the **streamlined document management** in DocuWare, enhancing efficiency and organization through intuitive workflows and integrations. (15 reviews) - Users appreciate the **robust automation** of DocuWare, significantly enhancing efficiency and streamlining workflows across various businesses. (14 reviews) - Users value the **easy integrations** of DocuWare, enhancing workflow efficiency and connectivity with various applications. (14 reviews) - Features (14 reviews) - Seamless Integration (14 reviews) - Users appreciate the **efficient data management** of DocuWare, enabling easy indexing and streamlined workflows for various business needs. (13 reviews) - Users appreciate the **easy access** to documents and workflows in DocuWare, enhancing efficiency and collaboration. (12 reviews) - Users value the **workflow automation** in DocuWare, streamlining complex processes and enhancing overall operational efficiency. (12 reviews) **What users dislike:** - Users note **missing features** in DocuWare, such as inadequate OCR and API documentation, affecting overall efficiency. (9 reviews) - Users may face a **difficult learning curve** with DocuWare, especially those new to document management systems. (7 reviews) - Users find DocuWare has **limited features** , requiring extensive scripting and lacking necessary built-in actions for workflows. (7 reviews) - Users find the **complexity** of DocuWare's setup and features overwhelming, making initial use time-consuming and challenging. (5 reviews) - Users find the **training required** challenging, especially due to limited tutorials and complex components to learn. (5 reviews) - Users find DocuWare to be **pricey** and wish for more flexible customization options despite overall satisfaction. (4 reviews) - Lacking Features (4 reviews) - Limited Capabilities (4 reviews) - Users find the **limited customization** options challenging and feel the system could benefit from more flexibility. (4 reviews) - Users note that DocuWare has **areas needing improvement** like offline access and customizable reporting, alongside OCR issues. (4 reviews) ## DocuWare Reviews ### 1. Best online file cabinet and document processing system I've ever used **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel J. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2018 **What do you like best about DocuWare?** Offer on-premise and cloud-based solutions. HIPAA-enabled. Using forms to capture new client data has made our office much more efficient; workflows, too. Integrations with external applications are made possible so that we can add information from a main system or search in DocuWare using criteria from the main system. **What do you dislike about DocuWare?** Very Microsoft-heavy — Connect to Outlook module is powerful; would love to see Connect to Mail (or create a Connect to GMail) be made more powerful. Would like to see integrations with Zapier to be made possible. Continue to share additional how-to content on YouTube. **What problems is DocuWare solving and how is that benefiting you?** Streamlined new patient forms process so that patients can enter info from their screen (computer, tablet, or phone) and submit directly into our office. Saves paper, removes friction in the new patient on-boarding process. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We’re glad that using DocuWare Forms made your workflow processes more efficient. If you have further input, please reach out to us at customer.feedback@docuware.com. ### 2. Admin responsible for document storage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about DocuWare?** I like being able to see my "pending" documents so I can keep track of when they are completed. **What do you dislike about DocuWare?** I think I am on a very old version, so it would be nice to be able to upgrade and have easier access to changing the "stamps" **What problems is DocuWare solving and how is that benefiting you?** Keeping track of when checks hit client accounts, when assets are being transferred in. It gives me a rundown of things that need done on a daily/weekly basis. **Official Response from Joan Honig:** > Thank you for your feedback. We appreciate hearing from you. We're glad that DocuWare helps you stay on top of daily tasks and increases your efficiency. DocuWare is continually enhanced to add new features, improve performance and keep up with changing hardware and operating platform requirements. To plan a version upgrade, please reach out to your DocuWare Partner or contact us directly at customer.feedback@docuware.com. ### 3. DocuWare Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mercy J. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2019 **What do you like best about DocuWare?** This is a great software for managing documents. Archiving documents using DocuWare is simple. Setting up DocuWare is also very easy. DocuWare is a fast and efficient tool. **What do you dislike about DocuWare?** This is the right tool for electronic document management. I can assure the prospective customers that DocuWare has no flaws. **Recommendations to others considering DocuWare:** I can assure the prospects that DocuWare is very recommendable because it is affordable. **What problems is DocuWare solving and how is that benefiting you?** For electronic documents management, DocuWare is the most reliable tool to consider. DocuWare has been helpful to us because it is secure. We lose no files when using it. **Official Response from Joan Honig:** > We appreciate your taking the time to review DocuWare. We're so glad that your experience has been very positive and that DocuWare is the right document management solution for you and your organization. We're also happy to hear that you appreciate how user-friendly and intuitive the software is – ease of use is very important to us. If you have additional feedback, please reach out to your DocuWare Partner or contact us directly at any time at customer.feedback@docuware.com. ### 4. Positive and informative **Rating:** 5.0/5.0 stars **Reviewed by:** Denise S. | Specialist, IT App Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** Great variety of technical and non-technical classes. Great interaction with DocuWare staff and expertise. The venue was great! The technical classes were great asset and I was able to get a lot of great information from those classes. The examples where very helpful. It was great to hear other users as questions and helped me understand what there concerns and what they did in situations. The experts giving the classes was refreshing and positive. Having face to face with the experts and knowing that you would be able to reach out to them. We did have a one on one with one of the experts and our new onboarding user, and they felt a lot better about the product and war willing to move forward In working out a solution for their business needs. Additional training as it relates to the new versions maybe webinars so that we are able to help our users before the product is released to them. **What do you dislike about DocuWare?** Wish I was able to attend more of the classes. Lots to pick from but only 6 slots to attend. I would have liked to attend the more of the none technical classes as to assist the co-workers in what they where hearing and helping them understand what they where hearing and relate it to our business processes. **Recommendations to others considering DocuWare:** Getting Centera working so that we can move to 7.0 and other versions. **What problems is DocuWare solving and how is that benefiting you?** Able to engage staff that we need the workflow modules and forms module. We where having issues with brining more user groups on because of the fear of paperless. With listening to other users from other companies embracing the product. Also listening to them tell there roll out stories helped them understand that this is common. Having several of our users go to the conference helped in just dialoging within the company on potential improvements that can facilitate as a result of this. Would love to have classes for the IT people to learn more of the product to be able to understand the process and walk the users through there ideas. Overall the conference was great. Would love to be able to learn more of the new version before the roll out.. **Official Response from Joan Honig:** > Thank you for taking the time to comment on the DocuWare User Conference. We're glad that the course content and networking opportunities were useful. We appreciate your input on the conference. It will help us make next year's conference even better! ### 5. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Compliance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2018 **What do you like best about DocuWare?** We use the cloud version of the software and it is very easy to use. We have been using it less than a year and are in the set up phase. The users that have had the most time in the system love the product. We see that it will only get better the more documents we store and we start to use Forms and Workflows. **What do you dislike about DocuWare?** We have not found anything that we dislike yet. It is very easy to use and our users are very happy so far. **Recommendations to others considering DocuWare:** Do it! **What problems is DocuWare solving and how is that benefiting you?** We are a very paper heavy office. It is sometimes impossible to find documents and we have to resort to calling a vendor or contact to get a copy from them - embarrassing and so inefficient. Since starting to use Docuware - we can find EVERYTHING in the system in a matter of seconds! it is wonderful. ### 6. DocuWare works well, could see lots of future advancements for my company. **Rating:** 3.5/5.0 stars **Reviewed by:** Landon F. | Materials Specialist, Aviation & Aerospace, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2018 **What do you like best about DocuWare?** I enjoy the auto indexing, it reads what is printed on our cover sheet and we just have to quickly verify. **What do you dislike about DocuWare?** Sometimes feels like a lack of organization. Everything shows up in a list rather than as properly linked documents. It is easy to search, and there are a lot of search features, but would like to see it linked together better. **Recommendations to others considering DocuWare:** This is a great system if you scan and file a lot of documents. Especially if they are all consistently formatted, the system can me told where to grab information from on the page and will automatically index it. **What problems is DocuWare solving and how is that benefiting you?** Solving receiving and invoicing. Linking between DocuWare and our ERP software. ### 7. Document management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2019 **What do you like best about DocuWare?** I like the simplicity of the software. Keeps all my documents in line and easily searchable. No need for a paper trail that’s not secure. **What do you dislike about DocuWare?** Making the switch in processes took a bit but that’s to be expected. **What problems is DocuWare solving and how is that benefiting you?** Document management in the cloud along with security policies and search. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're glad you're benefiting from the efficiency of our cloud-based solution and its advanced security. If we can be of assistance, please reach out to us at customer.feedback@docuware.com. ### 8. Slow but comprehenaive document management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about DocuWare?** I like the amount of options it has for viewing and editing **What do you dislike about DocuWare?** Very slow and hard to navigate If you're new **What problems is DocuWare solving and how is that benefiting you?** Used for sales paperwork ### 9. Docuware review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about DocuWare?** Easy to verify document storage. Able to print copies if needed, perhaps of ID, etc. **What do you dislike about DocuWare?** Occasionally I have been disabled die to password expiration without notice. **What problems is DocuWare solving and how is that benefiting you?** Ability to verify correct document submission and retention. Helps alleviate any tracking issues and application delays. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We're glad that your organization is benefiting from DocuWare's tracking capabilities. Your system administrator can configure DocuWare to send a notification e-mail to remind you that your password is about to expire. If we can be of additional assistance, please reach out to us at customer.feedback@docuware.com. ### 10. Extensive software for digital storage of documents **Rating:** 4.5/5.0 stars **Reviewed by:** James P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2018 **What do you like best about DocuWare?** So many methods and integration options for storage, retrieval, and archiving of documents. Automation of indexing data on documents being stored makes this a very powerful solution to many typical needs we have been trying to solve. **What do you dislike about DocuWare?** There have been some instances when the reading of data on a document does not always correctly interpret values correctly requiring users to review failures. This can happen more often than we would like. **Recommendations to others considering DocuWare:** Determine the needs of your business and retention policies prior to implementation to properly size your solution. Think ahead to make the best decisions on which features you will need upon initial deployment so that you can complete everything without needing to later purchase add ons which could delay your best roll out. **What problems is DocuWare solving and how is that benefiting you?** Problems that Docuware has solved for us include the elimination of paper file retention that can become very overwhelming in short periods of time. Along with this there is a large time savings with personnel as they are no longer spending large amounts of time sorting and filing paper documents. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. We're so glad that your experience with our product has essentially been very positive. If you would like input on enhancing data accuracy of optical character recognition or automated indexing, please reach out to your DocuWare Partner or contact us at customer.feedback@docuware.com. ### 11. Fun in Phili **Rating:** 4.5/5.0 stars **Reviewed by:** Julie S. | Director of Records Management, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about DocuWare?** The ability to speak to other DocuWare users. As a new Administrator it was good to hear of others experiences with DocuWare. **What do you dislike about DocuWare?** There was not anything I did not like during the conference. I wish the Basics class would have been 2 hours. **What problems is DocuWare solving and how is that benefiting you?** Documents requiring signature. We are purchasing DocuWare Forms to help alleviate the usage of paper. ### 12. Transportation Client Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2018 **What do you like best about DocuWare?** I like the functionality of being able to edit documents specifically to the needs of the use of the product. Its able to store things to a central database using a set of numbers and it is very proficient in storing to the correct location instantly and without any issues **What do you dislike about DocuWare?** Lack of editing options, there is not very many editing options when it comes to editing additional information on to a document. I would love to see many many more options to be able to add to a document. **Recommendations to others considering DocuWare:** If you need to store and edit a lot of documents this would be the product to use. It can also store and integrate with company proprietary software if that is needed as well. It does it in a snap and is done very easily. **What problems is DocuWare solving and how is that benefiting you?** Maintaining accuracy in terms of how we invoice trips and how we bill them to the client. Storing them allows us to recall them when needed if issues or disputes should happen to arrise ### 13. Saves so much paper! **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn T. | Accounts Receivable Clerk, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about DocuWare?** It has really helped our company reduce on paper cost and filing papers in general. It’s convenient also due to the many features of storing documents. **What do you dislike about DocuWare?** There’s nothing to dislike about Docuware. **What problems is DocuWare solving and how is that benefiting you?** Less paper cost. Easy storage. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We're so happy to hear that you appreciate our ease of use and that our solution has enabled your organization to reduce costs by making document storage and retrieval more efficient, and eliminating paper-based processes. If you have further input, please reach out to us at customer.feedback@docuware.com. ### 14. Docuware User Conference review **Rating:** 5.0/5.0 stars **Reviewed by:** Lucien S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** The classes where the best part. Learning from others how the system should be used and how best to optimize it. **What do you dislike about DocuWare?** User panel. It was too long. Maybe a short video with their responses would be better. **What problems is DocuWare solving and how is that benefiting you?** Document sharing and editing ### 15. Not a stable or fast solution. Avoid web based document management. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2018 **What do you like best about DocuWare?** It's extremely configurable, can hook into existing databases, has a pretty nice API so you can develop your own plugins. The support from Docuware and our reseller is quick and responsive. **What do you dislike about DocuWare?** The product is slow and unstable. Takes up to 15 seconds to store a document under moderate load. Only can natively display a handful of file types: word, pdf, html, text. Errors profusely under load - downloading 100 images at a time, working with files over 1GB in size. Anything over 5GB is essentially dysfunctional. Often requires restarting IIS (it's asp.net based) to fix global failures of various critical features, doing so causes people to lose their work. I could go on and on. Either way I spend hours a week supporting this product for less then 150 users, experiencing issues that require opening support tickets with our reseller every week or two. **Recommendations to others considering DocuWare:** Avoid web based solutions. The internet was not built for the level of interactivity that these modern webapps demand, the result is typically buggy. Especially anything asp that requires IIS, such products have been notoriously problematic in our experience. **What problems is DocuWare solving and how is that benefiting you?** We wanted to use this product to enforce organization and searchability of millions of documents, which we previously maintained in an SMB/NTFS file share, a goal which it has accomplished. Not sure if the staff frustration and price tag has been worth it. **Official Response from Joan Honig:** > Thank you for sharing your feedback. We're sorry to hear that you had a negative experience and appreciate the opportunity to reach out to you. DocuWare does extensive performance testing, and the upload speed you report is not typical. DocuWare can display all commonly used business file formats natively including: Word, Excel, PowerPoint, PDF, e-mail, and CAD (dwg, dwx), html, and text as well as widely used graphics formats such as Tiff, JPEG, PNG, GIF, BMP, raw image formats and portable bitmaps. Load testing, which enables us to understand system performance under normal and peak conditions, confirms that DocuWare can easily handle 3,000 users completing 10-15 operations per hour (storing documents, opening documents, running searches) on a single set of servers. We can scale both load and performance with the DocuWare architecture – and are happy to consult with you on how to improve your system’s performance. DocuWare Cloud uses the same software as DocuWare on-premises and supports tens of thousands of users. The issues you report are unusual, and we welcome the opportunity to address them. Please reach out to your DocuWare reseller or to us directly at customer.feedback@docuware.com. ### 16. Docuware Review 2018 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** DW has so much flexibility to address unlimited business opportunities. **What do you dislike about DocuWare?** There is some complexity to setting up properly. **Recommendations to others considering DocuWare:** We have grown significantly since adding DW without having to add staff in accounting thanks to DW. **What problems is DocuWare solving and how is that benefiting you?** Accounts Payable workflow, contract storage and indexing for vendor management, real estate indexing and document storage, business approval workflows, ### 17. Love docuware and all that it can do. **Rating:** 2.0/5.0 stars **Reviewed by:** Megan L. | Helpdesk Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about DocuWare?** I like how user friendly it is and how easily accessible they are making the user controls **What do you dislike about DocuWare?** when docuware isn't working it really isn't working. It seems as if everything shuts down. **What problems is DocuWare solving and how is that benefiting you?** storage and going paperless. The benefits are documents being stored in an easily accessible place **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is – ease of use is an important focus for us. We want to help you get the most out of DocuWare. If you would like tips on how you can fine-tune your configuration to avoid downtime, please contact your DocuWare Partner or reach out to us at customer.feedback@docuware.com. ### 18. Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Compliance, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about DocuWare?** I really enjoy the super easy navigation and full text search options. **What do you dislike about DocuWare?** I dislike that you cant delete single pages in a scan when needed. I also dislike that you can't edit pages as far as contrast to make text easier to see if the scanner importing it isnt the best. **What problems is DocuWare solving and how is that benefiting you?** Car sales; super easy to navigate and review documents. ### 19. New user **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Risk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about DocuWare?** We are new users but so far have found huge value in just the store and retrieve feature. The indexing is so easy. Looking forward to building workflows and creating forms. **What do you dislike about DocuWare?** So far, we are loving everything about the product. **What problems is DocuWare solving and how is that benefiting you?** Getting rid of mountains of paper and formalizing process ### 20. good for document management, but struggling with integration to Epicor **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** lots of features, and easy to search. The concept of smart connect is good **What do you dislike about DocuWare?** integration with our ERP system has not yet worked. **What problems is DocuWare solving and how is that benefiting you?** in the process of getting rid of paper flow, where we end up having duplicate orders on the floor. ### 21. New User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** The ability to scan documents and it auto recognize text in order to file in the correct location or go to the correct persons **What do you dislike about DocuWare?** It works a lot like PDF but it doesn't quite have the same simple coding capabilities when it comes to if this then that OR that type fomulas. **Recommendations to others considering DocuWare:** It would definitely help when becoming a paperless system **What problems is DocuWare solving and how is that benefiting you?** streamlined the scanning process in our Accounting department. Fully paperless! ### 22. Overall fairly easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about DocuWare?** I like the fact that we can print documents to this software and keep track of our invoices all in one system. **What do you dislike about DocuWare?** I experience a lot of communication issues, such as printer will randomly be disconnected and/or information does not print as it was directed to - a lot of duplicating tasks. **Recommendations to others considering DocuWare:** Have patience with it at first, once used to, the process can go quite fast. **What problems is DocuWare solving and how is that benefiting you?** Solving the issue of lost invoicing which is vital to the business because this is how we reflect payments. The benefits definitely show through the tracking aspect. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. Printing problems can often stem from issues related to your IT infrastructure. Your DocuWare Partner will be able to help you troubleshoot printing issues. You can also contact us directly at customer.feedback@docuware.com ### 23. Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** Docuware is easy to use, support is good. **What do you dislike about DocuWare?** hidden features not seem to be documented **What problems is DocuWare solving and how is that benefiting you?** file imaging / storage ### 24. professional solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dominik W. | CEO, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about DocuWare?** Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier. **What do you dislike about DocuWare?** I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few. **Recommendations to others considering DocuWare:** Start small, learn the product and then add more processes and users. By doing so you will really benefit from the system and will learn all its features and understand how you can adapt it to your needs. **What problems is DocuWare solving and how is that benefiting you?** We started using DocuWare for simple store and retrieve purposes. After six month we implemented digital workflows. Now DocuWare helped us to get rid of most of the paper in the offices. The biggest benefits for my organization are: time saving and proper focus of the teams. We are not focusing on searching for paper any more. We focus on getting the work done. DocuWare helped us get smarter in what we do. **Official Response from Anne Archer-Rutty, MBA:** > Thank you for your review. Your openness will help others who are looking for a document management solution. ### 25. Docuware user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about DocuWare?** Ease of use and organization, less paper **What do you dislike about DocuWare?** the viewer screen takes some getting use to. **What problems is DocuWare solving and how is that benefiting you?** Going paperless! ### 26. Well done! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about DocuWare?** I really enjoyed the training sessions. We are new to Docuware and picked up a lot of tips and shortcuts. **What do you dislike about DocuWare?** One of the training sessions couldn't get the PowerPoint slides to work. **What problems is DocuWare solving and how is that benefiting you?** Again, I'm a new user. I came back to the office and created a vacation request form. It worked!! ### 27. Easiest EDM to use in my option. **Rating:** 4.5/5.0 stars **Reviewed by:** Jon S. | Business Solutions Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2018 **What do you like best about DocuWare?** When you search, you can be as specific or as general as you want. You can get the last 10,000 documents, or a single document depending on your search criteria. **What do you dislike about DocuWare?** The user interface is very nice, but some of the admin tools need to be refreshed. **Recommendations to others considering DocuWare:** Look at the total cost of ownership, not just the starting cost. DocuWare can grow with you, can the others? **What problems is DocuWare solving and how is that benefiting you?** Able to grant multiple people access to the same document, at the same time, without have to go walking around the office to find out who has it on their desk. ### 28. powerful software solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2018 **What do you like best about DocuWare?** DocuWare is intuitive and easy to learn and use. It takes often used manual business processes and automates them to save time and money **What do you dislike about DocuWare?** DocuWare, like any software solution costs money, but that cost is an investment in the future **Recommendations to others considering DocuWare:** I would recommend this product **What problems is DocuWare solving and how is that benefiting you?** Many manual business processes can be automated and following the automated workflow simplifies the work. ### 29. Storage System **Rating:** 2.0/5.0 stars **Reviewed by:** Rema B. | Tutor, Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2018 **What do you like best about DocuWare?** I like that you have the ability to customize the labeling and sorting system of Docuware. **What do you dislike about DocuWare?** I also dislike that it is difficult to change the filing system. The tags must be very specific and that can make it difficult to search up documents and files that you have uploaded. What I also dislike is that multiple people cannot be logged in or using the system at the same time. **Recommendations to others considering DocuWare:** If you know what you want your filing system and know exactly how you want it organized, Docuware might be a good fit for you. They have people to come meet with you and the person to person contact and customer service is good to have. However, it does mean that sometimes it takes some time to get things done. **What problems is DocuWare solving and how is that benefiting you?** The business solution that Docuware provides is a digital/online filing system for any documents you can digitally upload or files stored online. The benefits are that many people can use it with online access. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We are sorry to hear that you feel that the search function in DocuWare is difficult to modify. Your DocuWare Administrator or vendor can update search dialogs to make the search process easier for you. You can also reach out to us directly at customer.feedback@docuware.com. We would be happy to help you experience DocuWare's great range of flexible options by customizing it to suit your organization's specific needs. DocuWare should be licensed for the number of people you expect to be logged in at the same time. If you cannot log in because of heavy usage, you may want to add licenses. ### 30. Docuware Tool is fit for Document Processes **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** Forms feature, API connectivity and Tasks. **What do you dislike about DocuWare?** Search Feature, No Plugin fro Premier ERP esp. SAP and Oracle **What problems is DocuWare solving and how is that benefiting you?** Order processing ### 31. Ease of use of Docuware **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2018 **What do you like best about DocuWare?** The system is really useful in terms of functionality **What do you dislike about DocuWare?** Sometimes when there are updates to Docuware they do not work. **What problems is DocuWare solving and how is that benefiting you?** Costs savings ### 32. Paperless Accounting Process - A/P, HR, Bank Reconciliation **Rating:** 5.0/5.0 stars **Reviewed by:** Suresh P. | CFO, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2017 **What do you like best about DocuWare?** Easy to navigate through. Easy to make changes to the workflows or other configuration. Easy to use for the end-users. Easy to deploy. **What do you dislike about DocuWare?** Compatibility issues with different browsers. It asks to download app if used with different browsers. Also, not able to approve multiple tasks at the same time. Missing features like removing blank pages from the cabinet, removing accidental clipped documents. **Recommendations to others considering DocuWare:** Invest time in understanding your business process and how it would be implemented within DW. Be ready to implement DW in phases as oppossed to trying to implement everything at once. **What problems is DocuWare solving and how is that benefiting you?** We are trying to automate our accounting process, i.e. A/P for routing and approving invoices, HR for storing sensitive employee information, Bank Reconciliation for storing and routing for approval of bank statements. ### 33. Office workflow made easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Jay P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about DocuWare?** DocuWare is browser based and easy to learn. All of the features work and are where you would expect them to be. It works perfect in AP & HR, but it moving to every aspect of my company. **What do you dislike about DocuWare?** The only problem so far is making time to implement with all of my other projects, but I know it is worth it. **What problems is DocuWare solving and how is that benefiting you?** We were still filling out paper forms and moving paper around for approvals. ### 34. Docuware Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about DocuWare?** Docuware is very easy to use annd cuts down on the time I need to find customer records. **What do you dislike about DocuWare?** There is nothing that i really dislike about the software. It does its job well. **What problems is DocuWare solving and how is that benefiting you?** Docuware has improved TPM's ability to store and recall invoices, PO's, and vendor records. I can now do my own records research without the aide of another clerical employee **Official Response from Joan Honig:** > Thank you for sharing your feedback. We’re glad that DocuWare fully meets your document management needs. Please reach out to us at any time at customer.feedback@docuware.com. ### 35. File management Tool **Rating:** 2.0/5.0 stars **Reviewed by:** Amruta G. | Senior Research Executive, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2017 **What do you like best about DocuWare?** I like that we can have a virtual documenting place that various individuals can access at one time. Additionally that you can have a wide range of folders and spots to file things to fit your each need. **What do you dislike about DocuWare?** DocuWare needs a noteworthy redesign if it will attempt and contend in the Document Management world. The product is extremely a long ways behind innovation insightful. There are numerous different arrangements I would pick over DocuWare. It seems to be more appealing to littler organizations in light of the cost. **Recommendations to others considering DocuWare:** Unquestionably prescribe in case you're endeavoring to keep up record work process - it's anything but difficult to set up warnings, dole out bundles and know who's at present in charge of the archive. **What problems is DocuWare solving and how is that benefiting you?** We have a place to store and get reports that the entire organization can use to their specific utilize. We can restrain certain capacities for various clients. We can discover reports a great deal quicker as a result of the file choices that you can include and evacuate. We don't need to record paper records for a ton of things due to Docuware. **Official Response from Anne Archer-Rutty, MBA:** > Thank you for writing your review. It would be interesting to know which version of DocuWare that you are using as we release new upgrades twice a year. If you are not using the latest version, please contact your DocuWare distributor. Thank you for giving us an opportunity to reach out to you. ### 36. Docuware is a great system for filing and recordkeeping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about DocuWare?** I like that we can have a virtual filing place that multiple people can access at one time. Also that you can have many different folders and places to index items to fit your every need. **What do you dislike about DocuWare?** I dislike that it is sometimes a bit glitchy, there is also no way to backup faxes if you accidentally delete something as far as I know. **What problems is DocuWare solving and how is that benefiting you?** We have a place to store and receive documents that the whole company can utilize to their particular use. We are able to limit certain functions for different users. We are able to find documents a lot faster because of the index options that you can add and remove. We do not have to file paper records for a lot of things because of Docuware. **Official Response from Anne Archer-Rutty, MBA:** > Thanks for your time in reviewing DocuWare. We're happy to hear that you've rated DocuWare software 5 stars. Regarding the problem you're having backing up faxes, DocuWare can be configured to elimate this issue. Please either contact your DocuWare Distributor for assistance or send an email to our support team at support.americas@docuware.com. Please include your system number and version and we will happily assist. Thank you for using DocuWare. ### 37. Docuware is really a good software- **Rating:** 5.0/5.0 stars **Reviewed by:** Morticia J. | Inside Sales Representative, Industrial Automation, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about DocuWare?** This is an awesome software for Customer Service Departments. Orders and Documentation are easy track and you look up information in so many ways. **What do you dislike about DocuWare?** Sometimes you have hiccups and have contact someone and it can take a little while to get the answer you need. **What problems is DocuWare solving and how is that benefiting you?** All of the orders are in one central place. If someone is absent from work theirs order can still be entered. it cuts down the amount of time of place orders from EDI, & email. **Official Response from Anne Archer-Rutty, MBA:** > Hi Morticia. Thank you for posting your experience with DocuWare and for being a loyal DocuWare user. ### 38. Document management for streamlined workflow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about DocuWare?** Very easy to use - can drag and drop multiple documents and clip them together. Assigning documents is equally convenient. **What do you dislike about DocuWare?** I find the email notifications to be a bit lacking - they only mention that a package has been assigned to you without providing any details (no package title, who assigned it etc.). I'm not sure whether that's due to the way my company has set up Docuware or if it's a limitation of the service. **Recommendations to others considering DocuWare:** Definitely recommend if you're trying to maintain document workflow - it's very easy to set up notifications, assign packages and know who's currently responsible for the document. **What problems is DocuWare solving and how is that benefiting you?** Document sharing and workflow enforcement for designs and drawings. **Official Response from Anne Archer-Rutty, MBA:** > Thank you for your review. We appreciate your feedback regarding your experience with email notifications, from the description you've provided, this is likely to be a configuration matter that can be resolved. Please contact your DocuWare Distributor or send an email to our support desk at support.americas@docuware.com for assistance. We will need your system number and software version to assist. Thank you for choosing DocuWare. ### 39. Love the product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2018 **What do you like best about DocuWare?** Ease of use. It is easy to learn and to teach people how to use it. **What do you dislike about DocuWare?** The scanning option could be a bit more robust. **Recommendations to others considering DocuWare:** Give it a test run. You will be impressed. **What problems is DocuWare solving and how is that benefiting you?** AP. Quick processing. ### 40. Easy to find documents **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen G. | Supervisor charge capture and account, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2017 **What do you like best about DocuWare?** I can search for a document by any word, and it comes right up. This makes it easier to narrow down what I’m looking for. **What do you dislike about DocuWare?** I haven’t found anything I dislike yet, and I’ve been using DocuWare for a few years **Recommendations to others considering DocuWare:** Work with your vendor so they know all your needs, so when you are ready to roll out the solution it will go smoothly **What problems is DocuWare solving and how is that benefiting you?** We have to store documents for over 10 years. Having DocuWare let’s us keep everything electronically and we don’t need all the paper. **Official Response from Mary Williams:** > Thank you for your great review and for being a loyal DocuWare user. ### 41. Very basic install of base module for A/P. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about DocuWare?** I like that I don't have to submit paper payment requisitions anymore. **What do you dislike about DocuWare?** I can not go back into the software to see what I have approved or submitted for approval. Not sure if this was because my company bought the bare bones product or it was set up that way. Nonetheless, once an invoice is approved it goes into a black hole and you have to contact accounting for status. **What problems is DocuWare solving and how is that benefiting you?** Idea was to go paperless and reduce paper and mail between locations. Simplify A/P with electronic approvals. **Official Response from Dave Avino:** > Thank you for your feedback. You mentioned, "I can not go back into the software to see what I have approved or submitted for approval." This is typically related to the configuration of the software. Users who are authorized by their Systems team to view approved invoices can typically do so. You can ask your System Administrator if you have been assigned this right. Thank you for allowing us the chance to address your concern. DocuWare Product Management ### 42. Simple to use, easy to find documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2018 **What do you like best about DocuWare?** The ease of use. I can search for my documents in a number of different ways **What do you dislike about DocuWare?** Haven't found anything yet. For my uses it's great **Recommendations to others considering DocuWare:** Work with a good ADP and you won't go wrong **What problems is DocuWare solving and how is that benefiting you?** Reducing paper storage. Making documents available from anywhere **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. You can contact us at any time with suggestions at customer.feedback@docuware.com. ### 43. Good company **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about DocuWare?** Docuware is a easy product to use, and it’s secure. **What do you dislike about DocuWare?** Nothing much, as for document management and storage it’s good **Recommendations to others considering DocuWare:** It’s good **What problems is DocuWare solving and how is that benefiting you?** A secure place to store documents **Official Response from Joan Honig:** > Thank you for sharing your feedback. We’re glad that DocuWare meets your document management needs and hope you continue to have a good experience with our software. Are there any specific concerns that caused you to give us 2 ½ stars? If so, we’d love to understand what these concerns are. Please reach out to your DocuWare vendor or to us directly at customer.feedback@docuware.com. ### 44. Accounting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about DocuWare?** We use docuware to easily file and store records. **What do you dislike about DocuWare?** Need many scanners in the office or I we have to Svan at an associates desk **What problems is DocuWare solving and how is that benefiting you?** Access to documents from various locations **Official Response from Joan Honig:** > Thank you for your review. You mentioned the need to have many scanners in the office or having to scan at an associate's desk. It is also possible to use a multi-function device (photocopier) to scan documents into DocuWare, eliminating the need for multiple or shared scanners. Additionally, we offer the free Paperscan app to scan documents right from an Android or Apple device. We appreciate the opportunity to help improve your DocuWare experience. ### 45. A bit old school **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about DocuWare?** Straight forward, basic functionality to store and retrieve documents. **What do you dislike about DocuWare?** DocuWare needs a major overhaul if it's going to try and compete in the Document Management world. The software is very far behind technology wise. There are many other solutions I would choose over DocuWare. It does seem to be more attractive to smaller businesses because of the price. **Recommendations to others considering DocuWare:** If you only need this for basic scanning and retrieval, I would use it! **What problems is DocuWare solving and how is that benefiting you?** Just simply getting all paper scanned and stored electronically into DocuWare. **Official Response from Dave Avino:** > Thank you for your feedback as it helps us towards developing DocuWare in a way that meets customer expectation. I'm wondering which version of DocuWare you're using. We release new versions every 6 months. If your organization is not on the current version, you can contact your DocuWare distributor to assist with upgrading or you can reach our support team at support.americas@docuware.com. You mentioned, "if you only need this for basic scanning and retrieval, I would use it!" While DocuWare allows users to scan, store and retrieve documents, it has additional features and functionality for workflow automation. Such features allow organizations to streamline paper heavy and manual processes. You can learn more about this on our website, www.docuware.com. Our desire is to help customers improve productivity and operating costs. Please refer to the link below to view case studies of companies who have achieved success by automating their workflow with DocuWare. https://www.docuware.com/document-management-software-solutions/industry-applications-case-studies-and-references We would love the opportunity to do a process optimization review for your organization to see how you're currently using DocuWare and determine the best way for your organization to gain greater value with the software and in addition better understand suggestions for improvements. Please email us at customer.feedback@docuware.com. Thank you for giving us the opportunity to learn how to better serve you. Product Management. ### 46. I was a user for 3 years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2016 **What do you like best about DocuWare?** Ease of use. Storage by indexes and incorporates workflow. Compatible with other softwares. **What do you dislike about DocuWare?** Only sell through dealer channel. Support is only through the dealer. **What problems is DocuWare solving and how is that benefiting you?** Contract submission. Invoice processing. Storage/Retrieval. **Official Response from Mary Williams:** > Thank you for your input. We are happy that you like using the software. With regards to support, if you have a current maintenance and support agreement in place, you can also received support from support.americas@docuware.com, in addition to your vendor. We appreciate your loyalty and continued use of DocuWare. ### 47. Decent product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about DocuWare?** I enjoy the ease of use. Product is reliable and easily worked with our tech stack. **What do you dislike about DocuWare?** I dislike the lack of customization and would rather use an in company solution. **What problems is DocuWare solving and how is that benefiting you?** Most employees are able to use without much issue. **Official Response from Mary Williams:** > Thank you for sharing your feedback. Regarding the customization concerns you're facing, DocuWare can be customized in many different ways. We'd love to help you find the best way to meet your organization's needs. Please reach out to your DocuWare distributor or to us directly at support.americas@docuware.com. We appreciate the opportunity to serve you. ### 48. Easy to use for first timer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2016 **What do you like best about DocuWare?** The simplicity of having all your documents in one program that forwards to another is perfect **What do you dislike about DocuWare?** Backtracking on the system is a bit of an annoyance **Recommendations to others considering DocuWare:** Perfect for scheduling a large practice **What problems is DocuWare solving and how is that benefiting you?** Scheduling conflicts arise with notification ### 49. User of docuware for file management. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2016 **What do you like best about DocuWare?** The full text feature allows me to search through entire client files for what I am looking for. **What do you dislike about DocuWare?** Extra step of downloading every document, interface is not user friendly or intuitive. Overall, I think it would be more useful in an accounting setting. It is not appropriate for use in a law firm... **Recommendations to others considering DocuWare:** Could be useful in a non-law firm setting. **What problems is DocuWare solving and how is that benefiting you?** Document management of the firm's files. **Official Response from Dave Avino:** > Thank you for sharing your concern and for allowing us an opportunity to improve your user experience. You wrote of the need to take extra steps downloading every document. DocuWare has several ways to quickly download multiple documents. To assist you in finding the method best suited for your business needs, please reach out to your DocuWare distributor or our support desk at support.americas@docuware.com We also welcome the opportunity to help you learn of the most effective ways of using DocuWare in a law environment while at the same time, gain greater understanding of how we can continue to improve the software. Again, thank you for helping us to help you. DocuWare Product Management ### 50. Good for invoice storage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2016 **What do you like best about DocuWare?** You can upload documents by dragging and dropping. Its easy to save the documents and route them for approval. **What do you dislike about DocuWare?** Its really heard to search or invoices once you store them. Sometime all the pages don't come through and you have to re-scan them. **What problems is DocuWare solving and how is that benefiting you?** tracking of invoices. This helps get rid of paper and makes everything digital. **Official Response from Mary Williams:** > Thank you for your review of DocuWare. We're sorry to hear of the challenges you're experiencing when searching for stored invoices. As there are several ways to search for stored documents, we are happy to assist you in exploring these different options. You can contact us by any of the following methods: Contact your DocuWare distributor Access DocuWare Support Solutions Center at https://www.docuware.com/Support_Faq Send an email to our support desk at support.americas@docuware.com. Thank you for giving us the opportunity to help improve your experience with DocuWare. ## DocuWare Discussions - [What are the primary business benefits of DocuWare?](https://www.g2.com/discussions/business-benefits-e4662c7c-e096-43a9-bf60-1885a5ab23b4) - 2 comments, 1 upvote - [What training and support resources are available?](https://www.g2.com/discussions/training-and-support-4afb9627-b776-4101-a4ad-dddbac842236) - 1 comment, 1 upvote - [Is DocuWare secure?](https://www.g2.com/discussions/security-9d7bf0c7-4155-4861-814c-5a6c2b9c3001) - 2 comments, 1 upvote - [Does DocuWare integrate with other applications and hardware?](https://www.g2.com/discussions/integrations-ec11360e-fe7c-4a8e-b7bc-41cceaafc838) - 2 comments, 1 upvote - [Are there any functional differences between the cloud and on-premises versions?](https://www.g2.com/discussions/cloud-vs-on-premises) - 1 comment, 1 upvote - [View DocuWare pricing details and edition comparison](https://www.g2.com/products/docuware/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+13%3A58%3A48+-0500&secure%5Bsession_id%5D=21ab2e87-daa0-45af-a950-2720ec07c45d&secure%5Btoken%5D=935ab3c0815ccc8419fb620c0aacbba3ead1b0a6dbca0d59b5a2092f76fb3a87&format=llm_user) ## DocuWare Integrations - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## DocuWare Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Edit** - File Type - Color - Crop - Size **Setup** - Activities - Flows - Dependencies - Notifications **Invoice Management** - Capture - Supplier Portal - Repository **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Data Management** - Document Identification - Workflows - Version Control **Generative AI** - AI Text Generation - AI Text Summarization **Data Capture** - Multi-format Support - OCR Capabilities **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Management** - Updates - Audit Trail - Integration **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Dashboards** - Resource-based Reports - Data Visualization and Analysis - Quality-Based Reports - Automated Dashboards **Data Extraction** - Entity Recognition - Text Classification **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Analytics** - Due Dates - KPIs **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Collaboration** - Change Tracking - Simultaneous Access - File Sharing - Commenting on Documents **Generative AI** - AI Text Generation **Data Validation** - Accuracy Checking **Agentic AI - OCR** - Autonomous Task Execution **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Integration** - Accounting - Payment Integration - ERP **Security** - Authorization - QR Code - Updates on Files **Workflow Automation** - Batch Processing - Process Integration **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Document Management** - Search Functionality - Version Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security** - Compliance Standards - Data Encryption **Recovery** - Reporting **Audit** - Filters - Overpayments - Duplicates **Process Development** - Process Routing **Fraud** - Data Generation **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top DocuWare Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) - 4.5/5.0 (175 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (229 reviews)