--- title: DocuWare Reviews meta\_title: 'DocuWare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how DocuWare works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 251 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # DocuWare Reviews & Product Details Visit Website DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations. * * * Product Website DocuWare Seller [DocuWare](https://www.g2.com/sellers/docuware) Discussions [DocuWare Community](https://www.g2.com/products/docuware/discuss) Languages Supported Arabic, Bulgarian, German, English, Finnish, French, Croatian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Mary Williams (Marketing Communications Manager at DocuWare Corporation) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/docuware/pricing) ## DocuWare Integrations (2) What do users say about integrations? Verified by DocuWare [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Ariba ](https://www.g2.com/products/sap-ariba/reviews) Show More ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 8/12/2024 "Keeps me well organized" 2.5/5 What do you like best about DocuWare? I like how user friendly DocuWare is and that it can be used on a mobile device for on-the-go poeple like myself. The upsides of DocuWare is the flexibility and customization for me. Review collected by and hosted on G2.com. What do you dislike about DocuWare? It takes a little bit to get used to, so may not be user friendly for not so tech savy individuals. Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? DocuWare helps me solve problems in the order of importance and keeps me well balanced and organized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/13/2020 "Lots of cool features to help track documents" 3/5 What do you like best about DocuWare? I like the workflow designer. It is pretty intuitive to use and helps organize tasks amongst teammates. I find it very easy to find documents in the system. The stamping system is a very nice feature as well. Review collected by and hosted on G2.com. What do you dislike about DocuWare? The weak part about the workflow is that it doesn't allow parallel tasks so if a user is a bottleneck the downstream users can't complete their tasks while waiting. Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? We make sure all the approvers of our loans review the required document before approving the loans and funding the borrower. Review collected by and hosted on G2.com. Show More Response from Joan Honig of DocuWare [Editedit](https://www.g2.com/survey_responses/docuware-review-4469847/official_response/edit) Thank you for taking the time to review DocuWare. It's great to hear that our solution's Workflow Designer and stamp function have benefited your organization. DocuWare can accomplish parallel task where a document is sent to multiple users at the same time for a decision. Then all users can take action before it move to the next user/task. DocuWare workflow can also perform escalation, so if a user does not complete a task within a specific timeframe, it is escalated to another user or simple moves to the next step. If you would like assistance with configuring the workflow, please reach out to your DocuWare Partner or contact us directly at cutomer.feedback@docuware.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 12/12/2018 "Review" 3/5 What do you like best about DocuWare? Docuware is easy to use, support is good. Review collected by and hosted on G2.com. What do you dislike about DocuWare? hidden features not seem to be documented Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? file imaging / storage Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") CC Verified User in Chemicals Mid-Market (51-1000 emp.) 12/12/2018 "Docuware Tool is fit for Document Processes " 3/5 What do you like best about DocuWare? Forms feature, API connectivity and Tasks. Review collected by and hosted on G2.com. What do you dislike about DocuWare? Search Feature, No Plugin fro Premier ERP esp. SAP and Oracle Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? Order processing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 12/4/2018 "Ease of use of Docuware " 3/5 What do you like best about DocuWare? The system is really useful in terms of functionality Review collected by and hosted on G2.com. What do you dislike about DocuWare? Sometimes when there are updates to Docuware they do not work. Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? Costs savings Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 1/31/2018 "Good company" 2.5/5 What do you like best about DocuWare? Docuware is a easy product to use, and it’s secure. Review collected by and hosted on G2.com. What do you dislike about DocuWare? Nothing much, as for document management and storage it’s good Review collected by and hosted on G2.com. Recommendations to others considering DocuWare: It’s good Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? A secure place to store documents Review collected by and hosted on G2.com. Show More Response from Joan Honig of DocuWare [Editedit](https://www.g2.com/survey_responses/docuware-review-605201/official_response/edit) Thank you for sharing your feedback. We’re glad that DocuWare meets your document management needs and hope you continue to have a good experience with our software. Are there any specific concerns that caused you to give us 2 ½ stars? If so, we’d love to understand what these concerns are. Please reach out to your DocuWare vendor or to us directly at customer.feedback@docuware.com. 2/16/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Enterprise (\> 1000 emp.) 12/21/2017 "Decent product" 3/5 What do you like best about DocuWare? I enjoy the ease of use. Product is reliable and easily worked with our tech stack. Review collected by and hosted on G2.com. What do you dislike about DocuWare? I dislike the lack of customization and would rather use an in company solution. Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? Most employees are able to use without much issue. Review collected by and hosted on G2.com. Show More Response from Mary Williams of DocuWare [Editedit](https://www.g2.com/survey_responses/docuware-review-516155/official_response/edit) Thank you for sharing your feedback. Regarding the customization concerns you're facing, DocuWare can be customized in many different ways. We'd love to help you find the best way to meet your organization's needs. Please reach out to your DocuWare distributor or to us directly at support.americas@docuware.com. We appreciate the opportunity to serve you. Validated ReviewerIncentivizedSource: G2 invite ## Questions about DocuWare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DocuWare ](https://www.g2.com/products/docuware/discussions/new) GU Guest User What is DocuWare used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-docuware-used-for) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 5 years ago What are the primary business benefits of DocuWare? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/business-benefits-e4662c7c-e096-43a9-bf60-1885a5ab23b4) [ View all Discussions ](https://www.g2.com/products/docuware/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 23 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/docuware/pricing) DocuWare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_567526c3e0ca0f7385662e2e16eeba06/laserfiche.png "Product Avatar Image") Laserfiche 4.7/5(1,247) [ Compare Now ](https://www.g2.com/compare/docuware-vs-laserfiche) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06018155420e099d3969ff1d73e217cf/m-files.jpg "Product Avatar Image") M-Files 4.4/5(273) [ Compare Now ](https://www.g2.com/compare/docuware-vs-m-files) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1363f968707f52036652a50181b8fbb8/hyland-onbase.png "Product Avatar Image") Hyland OnBase 4.4/5(324) [ Compare Now ](https://www.g2.com/compare/docuware-vs-hyland-onbase) ##### ##### DocuWare Features Platform Performance and Reliability Reporting and Auditing System of Record Integration File Management File Type Support Metadata OCR Scanning Workflow Process Automation Conditions Activities [ View More Features ](https://www.g2.com/products/docuware/features) ## 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