--- title: DocuWare Reviews meta_title: 'DocuWare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 251 reviews by the users' company size, role or industry to find out how DocuWare works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 251 scale: '5' date_modified: '2026-08-09' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # DocuWare Reviews **Vendor:** DocuWare **Category:** [Document Management Software](https://www.g2.com/categories/document-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 251 ## About DocuWare DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations. ## DocuWare Pros & Cons **What users like:** - Users appreciate the **ease of use** of DocuWare, which streamlines document management and improves accessibility. (23 reviews) - Users value the **seamless integration capabilities** of DocuWare, enhancing productivity and streamlining workflows effectively. (16 reviews) - Users value the **streamlined document management** in DocuWare, enhancing efficiency and organization through intuitive workflows and integrations. (15 reviews) - Users appreciate the **robust automation** of DocuWare, significantly enhancing efficiency and streamlining workflows across various businesses. (14 reviews) - Users value the **easy integrations** of DocuWare, enhancing workflow efficiency and connectivity with various applications. (14 reviews) - Features (14 reviews) - Seamless Integration (14 reviews) - Users appreciate the **efficient data management** of DocuWare, enabling easy indexing and streamlined workflows for various business needs. (13 reviews) - Users appreciate the **easy access** to documents and workflows in DocuWare, enhancing efficiency and collaboration. (12 reviews) - Users value the **workflow automation** in DocuWare, streamlining complex processes and enhancing overall operational efficiency. (12 reviews) **What users dislike:** - Users note **missing features** in DocuWare, such as inadequate OCR and API documentation, affecting overall efficiency. (9 reviews) - Users may face a **difficult learning curve** with DocuWare, especially those new to document management systems. (7 reviews) - Users find DocuWare has **limited features** , requiring extensive scripting and lacking necessary built-in actions for workflows. (7 reviews) - Users find the **complexity** of DocuWare's setup and features overwhelming, making initial use time-consuming and challenging. (5 reviews) - Users find the **training required** challenging, especially due to limited tutorials and complex components to learn. (5 reviews) - Users find DocuWare to be **pricey** and wish for more flexible customization options despite overall satisfaction. (4 reviews) - Lacking Features (4 reviews) - Limited Capabilities (4 reviews) - Users find the **limited customization** options challenging and feel the system could benefit from more flexibility. (4 reviews) - Users note that DocuWare has **areas needing improvement** like offline access and customizable reporting, alongside OCR issues. (4 reviews) ## DocuWare Reviews ### 1. DocuWare Cut Manual Work and Boosted Efficiency, with Helpful Support **Rating:** 3.5/5.0 stars **Reviewed by:** Nicholas B. | Systems Administrator, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about DocuWare?** The biggest positive with DocuWare was how much manual work it eliminated. It helped my existing team work more efficiently and get more done with the same resources. It has a UI I like and they seem to be adding features like AI to improve the product more. Support helped with any problems and good to work with. **What do you dislike about DocuWare?** One thing worth keeping in mind is that the setup and overall workflow design require some upfront planning. To get the most value out of DocuWare, it really helps to start with a clear picture of your processes, your folder structure, and how user permissions should be set. For smaller teams, that initial configuration can feel a bit heavy or time-consuming, especially if those details aren’t mapped out in advance. **What problems is DocuWare solving and how is that benefiting you?** We started using DocuWare to improve our document organization and reduce our reliance on physical paper. We’re also using it for its OCR and search functionality, which helps eliminate some of the manual work for our team. ### 2. Boosts Document Management with Secure Archiving **Rating:** 4.0/5.0 stars **Reviewed by:** Dominic G. | Health and safety advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2026 **What do you like best about DocuWare?** I appreciate DocuWare for improved productivity and efficiency. I also like the secure archiving feature and love the cloud capability, even though connecting can be hard sometimes. The initial setup was very easy, which is a great plus. **What do you dislike about DocuWare?** I love the cloud but connecting can be hard sometimes **What problems is DocuWare solving and how is that benefiting you?** DocuWare saves me time and money while improving productivity and efficiency. ### 3. Faster, Easier Invoicing with Well-Configured Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about DocuWare?** The invoicing process becomes much faster and easier once the workflows are properly configured. **What do you dislike about DocuWare?** No public pricing available. Cost can rise with need of integration **What problems is DocuWare solving and how is that benefiting you?** Main problem is invoicing and making it easier with good automation. Time saver ### 4. The user experience is where it's at. **Rating:** 4.0/5.0 stars **Reviewed by:** jose m. | Graphic Designer/Sales, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about DocuWare?** I always felt safe and secure including a feeling of pride that I had access to all of my documents at any given time. **What do you dislike about DocuWare?** I felt like a little past the few times I used it it became sluggish but I was in a dead spot so it may have just been the reception. **What problems is DocuWare solving and how is that benefiting you?** I have not read as much about the software that I should so I cannot voice opinion on this topic. I am currently researching what potentials it has and how I can push the software. I may update my review at a later time. ### 5. Modern and Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Vanshika J. | Lab Scientist I, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about DocuWare?** The features I liked about DocuWare were that the automation was very robust which will allow different kinds of businesses to automate repetitive tasts very easily. The customizations of workflows to fit specific business needs is also very valuable and it can enable businesses tailoring their complex processes with ease. With the seamless integration with other business application, DocuWare will also allow more connected and streamlined workflow across different departments and systems. **What do you dislike about DocuWare?** People unfamiliar with document management systems could have difficulties initially, and it could be a challenging learning curve. **What problems is DocuWare solving and how is that benefiting you?** The problems I run into the most is managing vast amounts of documents. With the centralized digital repository, DocuWare makes it easy to store and organize documents quickly. **Official Response from Sarah Rose:** > Hello Vanshika, Thank you for your thoughtful review and for highlighting the strengths of DocuWare in automation, customization, and integration. We are pleased to hear that our robust features are helping you streamline workflows and tailor processes to effectively manage tasks across various departments. It's our goal to support diverse businesses in enhancing productivity and connectivity, and we’re glad that DocuWare is meeting these needs for you. We understand and acknowledge your point about the initial learning curve that some users, especially those new to document management systems, might face. To assist with this, we offer comprehensive training resources, including tutorials, webinars, and documentation, to help users become comfortable with the platform. If you have any specific challenges you'd like to share, we'd greatly appreciate hearing them (customer.feedback@docuware.com). We are constantly stiving to improve our training resources and support efforts. Thank you once again for your feedback. Best regards, The DocuWare Team ### 6. Honest Review on DocuWare **Rating:** 4.0/5.0 stars **Reviewed by:** Amit Kr. M. | Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about DocuWare?** I very much like the products and services that are present in DocuWare. It's a very helpful and easily manageable tool. The security standards are they providing and the management services are too good. Frankly, I am not a regular user of DocuWare but overall using experience with DocuWare is very good. **What do you dislike about DocuWare?** I dislike the high fees and sometimes there is an issue with OCR services. **What problems is DocuWare solving and how is that benefiting you?** It's solved all management-related documents, like scanning, managing, and OCR problems. All doing this saved my time and that's how it's benefiting me. Time saver and easy process. ### 7. I am a Masters student at Clemson University and currently working at a Big Pharma company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about DocuWare?** 1) It seamless 2) It helps to have all documents in one place. 3) The workflow automation feature is really valuable. I can automate and integrates smoothly with other tools. **What do you dislike about DocuWare?** 1) Centralize training of the features. 2) Updates on the things that we can do better in our current workflow. 3) Sometimes, navigating through the features is overwhelming. **What problems is DocuWare solving and how is that benefiting you?** 1) It helped with inefficient paper-based processes and manual workflows, . 2) Helped improve accuracy. ### 8. Secure, organized and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about DocuWare?** DocuWare is very easy to use because of its user friendly UI. It makes accessing documents quicker. Also, the workflow feature is very helpful in easing out things. **What do you dislike about DocuWare?** It is difficult to setup for initial use. Also, it is very time consuming to learn all the complex components. **What problems is DocuWare solving and how is that benefiting you?** It is eliminating the need of paper based document management. It's reducing the time required to search and access documents. **Official Response from Sarah Rose:** > Hello! Thank you for your feedback and for sharing your positive experience with DocuWare's user-friendly interface and workflow features. We're delighted to hear that our solution is streamlining your document management processes and helping you move away from paper-based systems. Regarding the initial setup and learning curve you mentioned, we understand that getting started with a new software system can be challenging. DocuWare offers a variety of configuration options and application-specific templates to help simplify the setup process. These templates can be customized to meet your specific needs. For a more tailored setup, we recommend working with one of our 800 partners or DocuWare Professional Services. Our experts can assist in configuring the system to ensure it's easy to use and aligns perfectly with your business requirements. We're here to support you every step of the way and want to make sure you get the most out of your DocuWare investment. If you need further assistance or have any questions about customizing your system, please do not hesitate to reach out. Best regards, The DocuWare Team ### 9. Docuware review **Rating:** 3.5/5.0 stars **Reviewed by:** Mary R. | Benefits Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about DocuWare?** Great for colleague sharing and ensuring accuracy **What do you dislike about DocuWare?** Nothing much maybe the pricing model could be changed **What problems is DocuWare solving and how is that benefiting you?** Helping my team ensure accuracy and confidentiality **Official Response from Sarah Rose:** > Hello Mary, Thank you so much for taking the time to provide us with your valuable feedback. We’re thrilled to hear that you are enjoying DocuWare. Regarding your comment on our pricing model, we greatly appreciate your input and we continuously strive to ensure our pricing reflects the value and benefits our solutions bring to our clients. Rest assured, your feedback will be taken into consideration as we evaluate ways to enhance our offerings. Thank you for choosing DocuWare to support your document management needs. Please do not hesitate to reach out if there's anything additional we can help you with. Warm regards, The DocuWare Team ### 10. Easy storage place for organization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about DocuWare?** We use Docuware as a virtual storage shelf for organization. Its easy to use coast to coast. **What do you dislike about DocuWare?** Wish it integrated with more software. We will outgrow it. **What problems is DocuWare solving and how is that benefiting you?** Doesn't integrated well with othersoftwares. ### 11. Easy to use, secure, and quick **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about DocuWare?** Availability of alternative file types for documents upload. Documents preview and UI. Use of efficient database to store data. **What do you dislike about DocuWare?** Bad OCR. Less efficient integration with other systems. **What problems is DocuWare solving and how is that benefiting you?** It's making documents more organized reducing the risk of losing them. **Official Response from Sarah Rose:** > Hello, Thank you for taking the time to review DocuWare and for highlighting the features you appreciate, such as the versatility in file type handling, document preview, user interface, and our efficient database system. We're glad to hear that these functionalities are contributing positively to your document organization and reducing the risk of document loss. Regarding your concerns about OCR performance, the accuracy of OCR can greatly depend on the quality of the scans and the specific settings used during the OCR process. DocuWare’s OCR is designed to deliver good results in over 24 languages globally. If you are experiencing less-than-ideal OCR results, it may be helpful to review the scan quality or adjust the OCR settings to better suit your specific documents. Our support team (support.americas@docuware.com) would be happy to assist you with optimizing these settings for improved accuracy. As for the integration capabilities, we are sorry to hear that they have not met your expectations. DocuWare offers a variety of integration options including direct interfaces for major applications like Microsoft Outlook, Microsoft Teams, and SAP. We also provide configuration-based connections, connectors on a modern iPaaS platform for low-code integrations, and REST-based programming interfaces. If there are specific systems you're looking to integrate with, we recommend reaching out to our support team or one of our 800 partners who can provide guidance and help tailor the integrations to better fit your needs. We strive to support our customers in every aspect of their experience with DocuWare and are here to help you resolve any issues you encounter. Please don’t hesitate to get in touch if you need further assistance or have additional feedback. Thank you again for your feedback, and we look forward to assisting you in achieving an optimal setup with DocuWare. Best regards, The DocuWare Team ### 12. I have more than 10 years working with docuware. **Rating:** 4.0/5.0 stars **Reviewed by:** César J. F. | Docuware Consultant (Cloud and On-Premises), Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about DocuWare?** Forms, Workflows is easy and fast to configurate. Is a tool very very stable. **What do you dislike about DocuWare?** Price is expensive comparative others tools. There are little focus on the South American market. the user interface with the user when there are a large number of tasks to process needs to be improved. The API documentation needs to be more complete.It could have a module with statistical graphs. **What problems is DocuWare solving and how is that benefiting you?** Approval of documentation, centralization of information. Forms facilitate the creation of portals for sending documents. ### 13. No more old dusty file cabinet **Rating:** 4.0/5.0 stars **Reviewed by:** Blanca M. | Information Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about DocuWare?** Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware rapidly synchronizes the two. **What do you dislike about DocuWare?** The program is somewhat costly. The technical support is ineffective. Because Docuware's capabilities do not allow complex logic, it is challenging to create a complex workflow. **What problems is DocuWare solving and how is that benefiting you?** Docuware Reduces time constraints, and the query while searching makes it easier to locate what you're looking for than an old dusty file cabinet full of old, unreadable, or even fading documents. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We appreciate your input. We're glad to hear that your company is benefiting from our solution's ease of use, powerful search, and automated workflow. We're sorry that you've had issues with software support. This isn't typical, and we would love to find out more. Please reach out to us at customer.feedback@docuware.com. ### 14. Paperless Office for the paperwork generation **Rating:** 3.5/5.0 stars **Reviewed by:** Philipp K. | European Product Engineering Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2022 **What do you like best about DocuWare?** Simple and powerful workflow functionality Easy to transfer a previously paper-based process **What do you dislike about DocuWare?** Locked up in the paper metaphor, difficult to understand für Digital natives Too reliant on PDF format Cumbersome editing tools **What problems is DocuWare solving and how is that benefiting you?** Handing paperwork through different departments becomes easy and transparent Unstructured processes can be enforced with correct permissions **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're happy to hear that your company is benefiting from our solution's automated workflow and that sharing documents across departments more easily has improved collaboration. Rather than being reliant on PDFs, DocuWare users can edit and archive documents in all Microsoft Office formats and in several others. Users can also archive and view a large number of file formats including AutoCAD, video, audio, email and raster formats like jpgs and tiffs. Making sure that our software is easy to use for people with various levels of computer savvy is important to us, and we would appreciate your input. If you would like to share your ideas in further detail, please reach out to us at customer.feedback@docuware.com. ### 15. Enterprise Content Management (B.O.A.T) **Rating:** 4.0/5.0 stars **Reviewed by:** Amy Z. | Manager of Planning and Project Management Office, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about DocuWare?** Docuware combines invoice processing, docs management and employee management in a central location. **What do you dislike about DocuWare?** There's deficiency in tutorials available on vendor website. **What problems is DocuWare solving and how is that benefiting you?** It eradicated manual, paper-based and error prone procedures which saves time and finances. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. It's great to hear that our solution has enabled your company to eliminate paper-based finance, HR and overall document management processes and become truly paperless. We're always happy to get customer feedback. I'll pass your comment about tutorial videos to my colleagues in the education department. If you would like to share your ideas in further detail or if we can ever be of help, please reach out to us at customer.feedback@docuware.com. ### 16. Docuware is an easy to use document management tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher T. | Metrology Group Leader and Quality Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about DocuWare?** Finding documents quickly. Version management features. And user management features. **What do you dislike about DocuWare?** If anything I would say the cost. But other then that, there is nothing I really dislike. **What problems is DocuWare solving and how is that benefiting you?** Version control Access control Change management Indexing Document retrieval **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We love hearing from happy customers. We're so pleased that you and your company are benefiting from DocuWare capabilities including version and access control. Our customers find that the cost savings and increase in productivity achieved by automating repetitive manual processes result in a significant return on investment. If we can ever be of assistance, please reach out to us at customer.feedback@docuware.com. ### 17. Great implementation team, not so great support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about DocuWare?** He workflow designer and how easy it is to change configurations **What do you dislike about DocuWare?** Permissions aren't centralized and support isn't helpful **What problems is DocuWare solving and how is that benefiting you?** Digitize the AP and AR processes **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're very pleased that Workflow Designer and the solution's ease of use are working well for you. Your experience with our support team is not typical. We welcome your feedback and would like to hear more about your issues, so that we can resolve them. Please contact us at customer.feedback@docuware.com. ### 18. Docuware is a great database platform **Rating:** 4.0/5.0 stars **Reviewed by:** Eric B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about DocuWare?** Most people think of docuware as a database of documents. However, with Docuware forms I can collect any random data I want. Then I can use that data any way I want. **What do you dislike about DocuWare?** My biggest complaint with docuware cloud was user administration however with Docuware 7 the cloud can sync with active directory. Now my biggest complaint is that it is slow. **Recommendations to others considering DocuWare:** If you are going to integrate with other systems make sure you find out what is required by the other systems before you start building file cabinets **What problems is DocuWare solving and how is that benefiting you?** We used to use paper for everything. We have 9 different locations and the paper would take forever for snails to deliver it between sites. Not only that but for some things that needed approval from several different people it could get lost between people. Now with Docuware workflows things are put in docuware and instantly directed to the person or people that need to act. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. It’s great to hear that DocuWare Forms combined with DocuWare Workflow speeded up approval processes and eliminated the chance of documents getting lost. If we can be of assistance, please reach out to us at customer.feedback@docuware.com. ### 19. Docuware Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about DocuWare?** Docuware is useful for out Finance, IT, quality and compliance and administration departments. Policy and Procedure maintenance is automated. **What do you dislike about DocuWare?** The application works well. The character recognition feature needs some work for hand written forms. **What problems is DocuWare solving and how is that benefiting you?** Policy and Procedure maintenance. We had policies that were not reviewed in years. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We're delighted to hear that our solution is working well across several departments in your company. We're also pleased that DocuWare has enabled your staff to review and update policies and procedures more effiently. Your DocuWare Partner should be able to help you to improve the optical character recognition of handwritten text. You can also reach out to us directly at customer.feedback@docuware.com. ### 20. I have indirectly worked with Docuware Implementation team at our group company **Rating:** 4.0/5.0 stars **Reviewed by:** Jinesh T. | Enterprise Resources Planning Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2020 **What do you like best about DocuWare?** The system can be implemented fast. Being user, its a user friendly and easy to use system. I always suggest this system if you can spend some more money and to have a better document management system. **What do you dislike about DocuWare?** I am not very happy with their licensing and pricing. They should come up with different licensing mathord for different company size. **Recommendations to others considering DocuWare:** Docuware is a good solution but you should always validate with your requirement and check in the market is there any other solutions available or not. **What problems is DocuWare solving and how is that benefiting you?** Initially we had to send document physically from one division to another as our group heads sit in different locations. This was cut down after implementation of Docuware **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're glad to hear that your company is benefiting from our solution's ease of use and its ability to improve collaboration by automating document workflow. Our customers find that our product is fairly priced in relation to its comprehensive functionality, flexibility, and scalability. In most cases they see a return on investment within a few months. If we can ever be of assistance, please contact us at customer.feedback@docuware.com. ### 21. DocuWare cloud and mail !! **Rating:** 4.0/5.0 stars **Reviewed by:** Monica M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2020 **What do you like best about DocuWare?** A software with several features that allow us not only to save information in the clouds but also to use it to send emai.This is one of the main features it offers and I find it extremely professional because it keeps everything safe, preventing third parties from stealing information for me. It is extremely important to maintain security, it is incredible I love how it works, the ease of sending emails and uploading them is handled. **What do you dislike about DocuWare?** It definitely works in a correct way, I do not think it has a negative point against it, however I think they can improve its interface something more futuristic or newer, it feels very old although it does not affect the use or the program, it can improve to give the user a new interface . **Recommendations to others considering DocuWare:** I recommend because we have seen very different results from other types of software that handle the same characteristics. The negative point is the interface does not interfere with its operation but it would be perfect to improve it, even so it works I recommend it. **What problems is DocuWare solving and how is that benefiting you?** It seems to me that the main function of DocuWare is to solve problems of saving information immediately, offering a system in the cloud to keep files and data safe and also an email system to keep sending and receiving emails more secure, however DocuWare is differently we can use our corporate or personal email with this system so we can keep the mail from junk files clean. they generally work very well to review and send invoices is a good tool. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We're so glad that working with our solution has improved data security at your company and made email management quicker and easier. If we can ever be of assistance, please reach out to us at customer.feedback@docuware.com. ### 22. Docuware saved, complete system of sending and saving. **Rating:** 4.0/5.0 stars **Reviewed by:** Pam B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2020 **What do you like best about DocuWare?** This provides office automation to create an intelligent digital workflow. By using this platform, your work team increases its performance as well as its productivity, you will also have greater control of documents. It is easy to use and flexible. You will be able to import documents in a fast and efficient way. The work team saves a lot of time, also providing the opportunity to eliminate the use of paper in our offices and allows them to work from anywhere. **What do you dislike about DocuWare?** There is nothing we do not like about Docuware, the results obtained have been gratifying and our experience in the company significant. We reached goals that we set ourselves a few days after we implemented it and really compared to other platforms this really works, improving the cloud servers would be a point to give users optimization. **Recommendations to others considering DocuWare:** It is ideal for companies that need to store documents, they will totally forget about physical paper. This software has a good interface that provides good management and navigation, it is also flexible, it saves time for your entire work team thanks to the tools and functions. Totally recommended. **What problems is DocuWare solving and how is that benefiting you?** We use Docuware as it provides us first of all to stop working with paper, and thus our work team performs a more flexible work and without the paperwork for the storage of documents of all the updated records of our clients. We have a better response and control of the information since this platform provides us with a flow to document each part of the process from when the order is entered until the payment is confirmed. It is safe, reliable, it adapted quickly to our information system and it is very flexible. We are very happy with the time savings it offers us and so we focus on other areas. **Official Response from Joan Honig:** > Thank you for your review. We're glad that DocuWare Cloud has improved collaboration and increased productivity for you and your company. It's great to hear that you reached your goals quickly by using our solution. We are very proud of DocuWare Cloud's performance and 24/7 monitoring and system support. If you have additional input on how we can improve your experience with our software, please reach out to us at customer.feedback@docuware.com. ### 23. Save and mail system. **Rating:** 4.0/5.0 stars **Reviewed by:** Billy B. | Junior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about DocuWare?** This system that we use is to keep all the information protected in a site very similar to the cloud because it has the same protection mechanism but with other additional tools since we can also send information and emails with any data that we keep stored in the base, it is a system that for us has been very brilliant in the sense that we can keep all the information protected and also at hand to be able to send an email safely. **What do you dislike about DocuWare?** It is clear that this system of Docuware and sending emails is very different from any regular mail, whether it is Gmail or Outlook, because this is a little more obsolete, its tools are old but they do their job, we can be used to their system much more updated and therefore may be a negative point for the software since we get used to it again but to something old. **Recommendations to others considering DocuWare:** I recommend the system and the service because it worked very well and has given favorable results and we are happy with what it has shown us, so far without problems. **What problems is DocuWare solving and how is that benefiting you?** It was definitely one of the main services that solved information problems due to the large number of files that we had on the computer. It was necessary for our employees to have a system in the cloud or very similar so that they keep their information protected and in turn when they whether they are transcribing or creating any type of email, have their data or file at hand to send, it is safe so that the emails arrive without problem we are happy because it works in a correct way, its tool has been very easy to use because We already have prior knowledge of using email and it is still very intuitive. **Official Response from Joan Honig:** > We appreciate you taking the time to review DocuWare Cloud. We're happy to hear that your organization is benefiting from our solution's advanced security, ease of retrieval and its ability to efficiently capture and share data and emails. DocuWare Version 7.3 includes email enhancements. Please contact your DocuWare reseller or Regional Sales Director to make sure you're using the most current version of DocuWare. If we can be of assistance please reach out to us directly at customer.feedback@docuware.com ### 24. Send additional secure email data protection. **Rating:** 4.0/5.0 stars **Reviewed by:** Harry D. | Automation Test Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2020 **What do you like best about DocuWare?** Saving Documents in the cloud is a process that can be very simple, however they are unique characteristics, Docuware allows us to save the information and be used to send by email when we need it. It is a system for saving documents, images or files that I They allow you to use it whenever you need and it will be at hand so we can send secure and encrypted emails I think it is great to keep loved tools in a single system. **What do you dislike about DocuWare?** Simply some of its usual problems may be the lack of complexity in the creation of emails because we come from emails such as Hotmail or Gmail it can be totally different from the use of Docuware, however it is a much older system but it has functionalities of these emails as the creation of a text, the introduction of images, it is only to adapt to the system. **Recommendations to others considering DocuWare:** I definitely recommend it, it is easy, useful and necessary to use this to save information, sending it when we need it seems very necessary to me because any problem that occurs in the computer and the information is in the cloud, protected and ready to be sent or downloaded, simple and easy. **What problems is DocuWare solving and how is that benefiting you?** Save the information in the cloud and use to send emails when they are sent are much more secure and are received successfully, so I like that it solved very key problems without using additional software applications that protect more information is for that reason. reason i liked it and the cloud servers are perfect. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare Cloud. We're glad that your organization is benefiting from our solution's ability to store documents, images and other file formats efficiently. And that you are happy with the reliability, advanced security and disaster recovery features that are available with cloud-based software. If we can be of assistance, please contact us at customer.feedback@docuware.com. ### 25. Docuware documentation and organization!! **Rating:** 3.5/5.0 stars **Reviewed by:** Mary S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about DocuWare?** This platform allows you to automate and establish continuous performance in addition to an intelligent digital workflow. Using it is very easy, its interface is organized and allows you to digitize documents with the services it provides in the cloud. The basic functions of document management for an administration is incredible. **What do you dislike about DocuWare?** The experience we have with Docuware is very good, the only detail it has is that we have many employees outside of an office, they travel a lot for commercial reasons and they are the main beneficiaries of a mobile application, unfortunately this does not happen at the moment they should improve this, and offer the user a more complete experience in all areas, but nevertheless we are happy with the results obtained. **Recommendations to others considering DocuWare:** This platform is suitable for the administration and management of documents in general, we save a lot of time and the workflow and online processes that are achieved is great, also when comparing it with other platforms you realize that Docuware is steps above many of them, totally recommended. **What problems is DocuWare solving and how is that benefiting you?** We use this application to store documents, this allows us to eliminate all the accumulated paper files and maintain a more organized and clean record in addition to digitizing them. Also the time savings we have now is great, the tools and controls provided by this platform are easy to use and without it, the working hours are too many, for the registration process, documents and the application process. We generally use it to balance and control data processing. **Official Response from Joan Honig:** > Thank you so much for your feedback. We're glad that DocuWare Cloud has enabled your organization to streamline and digitize workflow and improve efficiency. If you would like to get input on how to use the capabilities of DocuWare Mobile apps more fully, please reach out to your DocuWare Partner or contact us directly at customer.feedback@docuware.com. ### 26. Docuware allows us to send and receive documents and also track information **Rating:** 3.5/5.0 stars **Reviewed by:** april S. | Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2020 **What do you like best about DocuWare?** Its Automation will allow you to have a digital, stable and safe workflow. It will increase your productivity and work performance, it will allow you to send and receive documents. In addition to Track information. **What do you dislike about DocuWare?** I have no experience that makes me reject the platform, however, the platform configuration must be improved. **Recommendations to others considering DocuWare:** Fully recommended for all small, medium and large companies. They should have at their disposal this great tool that will allow them to increase their profits in less time and with the highest performance of their staff. We continue working with DOCUWARE **What problems is DocuWare solving and how is that benefiting you?** Excellent tool for our company, its automation allows us to have a fluidity of work and better performance, we channel the time saved to dedicate it to other areas. We can work and exchange information, files and documents remotely. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We appreciate customer feedback. We're happy to hear that your company is experiencing improved productivity as a result of office automation and digital workflow. Please be sure that your organization is working with the most current version of DocuWare. The solution is continually enhanced to add new features and improve performance. To plan a version upgrade, please reach out to your DocuWare Partner or contact us directly at customer.feedback@docuware.com. We have a team that is responsible for improving the user experience. If you would like to get involved by becoming a part of our Product Tester Program, you can register here: https://start.docuware.com/docuware-product-tester-program. ### 27. DocuWare - makes reviewing and approving invoices simple **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2020 **What do you like best about DocuWare?** Ease of use to add, review, and approve invoices **What do you dislike about DocuWare?** Complex initial set up but once it's set up, it's easy for users. **Recommendations to others considering DocuWare:** It's a great system for reviewing and tracking invoices in addition to a simple approval process. Notifications are sent thru email and can be approved right from Outlook. **What problems is DocuWare solving and how is that benefiting you?** We had an old legacy scanning system that was outdated and not user friendly. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're happy our solution is making reviewing, tracking and approving invoices simpler for your company. It's also great to hear that you are benefiting from its ease of use. If we can ever be of assistance, please contact us at customer.feedback@docuware.com. ### 28. Emails are more secure as is information. **Rating:** 3.5/5.0 stars **Reviewed by:** Gibson O. | Information Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2020 **What do you like best about DocuWare?** The cloud is the best service to keep information save and Docuware does not offer an expanded capacity to save the most important information and keep it protected on its servers. I am happy because it works in a very unexpected way, it works very well, it allows me to edit, send emails electronic and receive them with the use of their tools everything is more secure. **What do you dislike about DocuWare?** I have no problems with docuware it has certain issues that need improvement as when sending documents or emails it is a very old system and sending emails can be boring. **Recommendations to others considering DocuWare:** I recommend previously we used our common mail services but with this there is more security and content for that reason I recommend it. I must point out that you have a free trial to understand how the system works. **What problems is DocuWare solving and how is that benefiting you?** As I indicated previously, we offered docuware an opportunity because we need a system to be able to send emails in a secure way and also to keep the company information, however docuware offered us both and immediately we saved our less relevant information for the test when using the service we realized that it offered security and we began to use it completely. **Official Response from Joan Honig:** > Thank you for your feedback. We're glad to hear that your organization took advantage of DocuWare's 30-day free trial and is benefiting from our solution's advanced security and ease of use. We're sorry that you've had issues with sending email. This is not typical. Your email processes can be reconfigured easily to make them more efficient. Please contact your DocuWare Partner or reach out to us directly at customer.feedback@docuware.com. ### 29. Perfect saved a more economical and stable cloud. **Rating:** 4.0/5.0 stars **Reviewed by:** Marcos S. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2020 **What do you like best about DocuWare?** All company information is securely stored. It's easy to do because DocuWare is so intuitive. It automates the entire documentation organization process. It even has some added features that I find very useful, such as adding detailed instructions and having a search engine that is very powerful. The support is very efficient. **What do you dislike about DocuWare?** I don't have any complaints, I haven't had any problems. There was a time when I didn't know how to use a feature and technical support responded within hours and helped me until I was able to fix it. **Recommendations to others considering DocuWare:** The integration and use is easy. Using DocuWare is the best software I've seen in a long time. I really think it's a must for any company to keep its house in order. My recommendation is to start using it right away if the company has valuable documentation that they want to order and store. **What problems is DocuWare solving and how is that benefiting you?** Our company handles a lot of information on a daily basis that needs to be reviewed, edited, stored, resent or deleted. It is necessary to have a strict order of everything so that there is no problem with the important documentation. We used to use cloud hosting services, but it was very complicated to maintain an order. DocuWare simplified everything. Now nothing is lost, everything is in perfect order and it only takes a couple of hours a day. Even now we use this software to manage payments. It's really become an indispensable part of the business. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. We're happy to hear that your organization has been able to increase efficiency due to our solution's workflow automation, ease of use and powerful search capabilities. If we can ever be of assistance, please reach out to us at customer.feedback@docuware.com. ### 30. Perfect for document saving. **Rating:** 4.0/5.0 stars **Reviewed by:** Gladys J. | Software Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2020 **What do you like best about DocuWare?** DocuWare is a service that allows me to save all my information, in a complete cloud system where I can save any type of document without any type of restriction since it accepts any type of information, be it photos, texts, documents, data, I am happy Because it has worked to improve the capacity of my team because I now have much more space to store information and save important information in the cloud, since their servers allow the documentation to be protected, I am happy because servers work the right way. **What do you dislike about DocuWare?** I have no problem with DocuWare because it has worked very well. I would like them to allow generating documents, that is, being able to create documents from the same system would make it totally different and a new way to its tools. **Recommendations to others considering DocuWare:** I recommend it works perfectly and the system is easy since the upload and download of information is extremely simple, its tools are not a problem and the prices are economical so it is viable to use the service.In addition to using its test service to test each tool and see if it meets the needs they really need, although it works very well. **What problems is DocuWare solving and how is that benefiting you?** Because we had a lot of information, I saw myself searching for a system like DocuWare, to save all the information in their cloud system, which is more complete and the system is more free, which allows me to save and download the documents I need. and keep safe by your security filters. **Official Response from Joan Honig:** > Thank you for your review. We're glad your organization has had such a positive experience with DocuWare Cloud. We're very proud of our security features including permissioned access, encryption, and back-up in high-security data centers. If you have additional feedback or we can ever be of assistance, please reach out to us at customer.feedback@docuware.com. ### 31. Perfect for keeping information secure and close at hand. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2020 **What do you like best about DocuWare?** DocuWare is a process that I love because it offers me solutions like: - Save to the cloud - Keep the information safe -Digital signature -Email delivery. I am happy that it offers extensive tools to improve the speed and delivery of documents, in addition to keeping the most important information on the system secure. **What do you dislike about DocuWare?** DocuWare is a very complete system, every time the system is used, it is necessary to enter it manually and you must write that there is no quick start system, which can be annoying. As well as the cloud system can drop a disconnection in circumstances but due to updating it is a problem because they do not warn that situation. **Recommendations to others considering DocuWare:** I have no problem with this system and I like how easy and useful it can be. For this reason, I recommend it because it is very necessary within the company, because now all processes are digital and this system makes it easy. **What problems is DocuWare solving and how is that benefiting you?** Because now it is much easier to have all that information in the cloud Docuware turned out to be much more useful and it is no longer necessary to search within the computers for the information but to look for them directly in the system, for this reason I love how it works very well. the way it works and it is possible to start processes, projects or send documents much easier. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're delighted to hear that your company is benefiting from DocuWare Cloud's email management and digital signature capabilities and our solution's advanced security. DocuWare has always informed customers of a pending upgrade at least two weeks in advance. With the upcoming release of version 7.3, DocuWare will post the scheduled upgrade date for customer review. Your DocuWare administrator will have the option to change the date and time of the upgrade. If we can ever be of assistance, please reach out to us at customer.feedback@docuware.com. ### 32. It has helped us to remove most of the papers from the office. **Rating:** 4.0/5.0 stars **Reviewed by:** Mindy C. | Director Of Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about DocuWare?** Automating workflow is very fast and includes workflows that are applied to each file, to inform members about the problems of the team. Integration with external programs is possible, so we can add the information from the host system or look for DocuWare-based host criteria. It helps keep track of all paper and electronic documents that have been used and passed on to other users. It's safe software, as it has a lock that can be implemented on the users, keeping documents safe. **What do you dislike about DocuWare?** I have no complaints of any kind about this software. **Recommendations to others considering DocuWare:** It is an essential software in our company as it helps us to better manage all our information. **What problems is DocuWare solving and how is that benefiting you?** Now DocuWare has helped us to remove most of the papers from the office. The biggest advantage of my organization are time savings and the proper equipment. We no longer focus on the research paper. We focus on work. DocuWare has helped us to be smarter. We have different places, and it can take forever to snails delivered between places. The fact that several of our members were present at the conference, has helped us to talk to the company about possible improvements that can be achieved. I would like to courses for IT staff to learn more about the product, understand the process and guide users through their ideas. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're so pleased that DocuWare is helping your organization adopt paperless processes. It's great to hear that our solution has increased workflow transparency and efficiency for your team. If we can be of assistance, please reach out to us at customer.feedback@docuware.com. ### 33. It has enabled us to significantly improve the administration of documentation. **Rating:** 4.0/5.0 stars **Reviewed by:** Candy A. | Practice Leader, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about DocuWare?** I like Docuware because it is a simple but very powerful software in the coherent management of the documents that enter our databases every day from the multiple branches that our company has. Until now, we have not seen it reject any format of the documents that enter. **What do you dislike about DocuWare?** It is a stable and light software, I have no complaints about its operation. **Recommendations to others considering DocuWare:** It is an efficient software with an accelerated dynamism that helps us to have an improved document management. **What problems is DocuWare solving and how is that benefiting you?** Docuware is an excellent tool in the cloud that has allowed us to significantly improve the management of documentation in our company, has helped to centralize information by improving the access of our employees to information in a continuous flow of documents and allows faster data processing. **Official Response from Joan Honig:** > Thank you for your review. It's great to hear that DocuWare is enabling your organization to better manage the data that comes in from your branch offices. We're also glad that using our solution has improved employee access to information and resulted in faster data processing. If we can ever be of assistance, please contact us at customer. feedback@docuware.com. ### 34. It provides a central place where everyone can get access to documents to ensure consistency **Rating:** 4.0/5.0 stars **Reviewed by:** Lucas H. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about DocuWare?** The system is easy to use and easy to learn. It provides a central place where everyone can get access to documents to ensure consistency. It works with almost any device. It meets our stringent safety standards. Access to DocuWare can get out of the cloud, and as an app for Windows, Android and iOS. It's very customizable. **What do you dislike about DocuWare?** We don't really have any complaints about Docuware, it works accordingly. **Recommendations to others considering DocuWare:** It has many functions, such as, for example, recognition of the bar code can be used to track goods and other important decisions necessary for your business. Avtamatyzuyuchy workflows, you can leave colleagues without repetitive manual tasks and focus on other important tasks. **What problems is DocuWare solving and how is that benefiting you?** It is an excellent platform for storing, processing, and management of business information that helps you make better decisions and improve your business. You can download and organize all of the files to find and use later. All files can receive a variety of information, so that it appeared at a time when you do not know what to look for. With a scanner, you can easily keep track of all the accounts and other information. Various lock or user controls can be implemented in view of safety. You do not need to worry, because your data is well protected, which guarantees the quality of the information about your company. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're happy to hear that the software is working so well for your organization and that you're benefiting from DocuWare's comprehensive indexing and robust search capabilities. It's great to know that you value the solution's permissioned access and advanced security which ensure that company data is protected and stored in compliance with regulatory requirements. If we can be of assistance, please contact us at customer.feedback@docuware.com ### 35. A great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Natalia N. | Assistant Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2019 **What do you like best about DocuWare?** I like that I can easily track any pending checks / transfers and ensure they arrive on time. It's very easy to retrieve customer data and see everything we have about them. **What do you dislike about DocuWare?** As for the tool, I have nothing to complain about, but the support leaves much to be desired. DocuWare support sometimes takes time to answer simple questions, but it has extensive documentation that can be used to solve many types of problems. Questions that often solve simpler problems without having to open a support call. **Recommendations to others considering DocuWare:** With Docuware, it's now much easier to store all our clients' documents without saving paper copies in the office. I use it daily as a checklist to make sure that all checks / transfers / account changes are processed by our custodian bank in a timely manner. **What problems is DocuWare solving and how is that benefiting you?** I use DocuWare in the company I work for. It has a great management tool that lets you create multiple access profiles. View and record rules let you create multiple slots to separate and organize. Amongst other things. Once the user has filtered and found the document, the user-friendly graphical web-part interface for business end users is very easy to understand, without the need for a lot of unnecessary information. Importing documents into DocuWare is another great thing. You can easily print a document from a DocuWare printer. This plug-in can send a document directly to the user's default location or to a specific location if a rule has been created for it. You can also easily import documents into DocuWare by placing them in a predefined folder that the system monitors and automatically importing them as they are placed in the document. You can also use the scanner to scan physical documents because you can manually import scanned documents into DocuWare. ### 36. Incleible tool for managing electronic documents. **Rating:** 4.0/5.0 stars **Reviewed by:** Alison S. | Project Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2019 **What do you like best about DocuWare?** It has an incredible administration tool, which allows you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separating and organizing them, among other features. I like that it brings transparency, responsibility, ease of use, ease of configuration and document search. **What do you dislike about DocuWare?** A crucial option that we are waiting patiently for is the capacity of Mass Stamp or Mass Decision, this is not yet available, but I know it is in the plan for an upcoming version, this is a feature that would save my teams even more time. Second, the feature I would like to see soon would be the ability to filter results lists and workflow tasks. **Recommendations to others considering DocuWare:** We use Docuware throughout the company and have significantly reduced the cost by virtually omitting paper use, coping, collating, not to mention savings, without having to send 3 FedEx night packages every week to different 6 locations in North America. This tool was adding a lot of value and information to our process. We have managed to improve the purchase process, and now we have a flow to document each part of the process from when the order is entered until the payment is confirmed. This helps to have a better response and control of the information. **What problems is DocuWare solving and how is that benefiting you?** We use Docuware throughout the company and have significantly reduced the cost by virtually omitting paper use, coping, collating, not to mention savings, without having to send 3 FedEx night packages every week to different 6 locations in North America. This tool was adding a lot of value and information to our process. We have managed to improve the purchase process, and now we have a flow to document each part of the process from when the order is entered until the payment is confirmed. This helps to have a better response and control of the information. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're happy to hear that workflow automation has enabled your company to improve your processes and eliminate FedEx costs. We appreciate your feedback and will pass your interest in the new features you mention on to our product team. If you have additional input please contact at customer.feedback@docuware.com. ### 37. A powerful software but very easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Lilly M. | Marketing Manager, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2019 **What do you like best about DocuWare?** I like it because it is a powerful software but very easy to use has an intuitive interface and features that greatly improve access to data and documents that are being loaded and indexed. **What do you dislike about DocuWare?** Sometimes it can delay loading processes, but it's not very common. **Recommendations to others considering DocuWare:** It is a tool that optimizes the management of documents and information in our company, offers an unbeatable price compared to other options. **What problems is DocuWare solving and how is that benefiting you?** Docuware is a platform that allows us to securely and quickly manage and store thousands of documents that enter our company daily, helps convert documents and align and index them to the system. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're glad that your organization is benefiting from our solution's intuitive interface -- making sure that our software is user-friendly is very important to us. If we can be of assistance, please reach out to us at customer.feedback.docuware.com. ### 38. Docuware - It is great if you can manage it! **Rating:** 4.0/5.0 stars **Reviewed by:** Shellie L. | Servicing and Closing Manager; Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2018 **What do you like best about DocuWare?** It's easy to use for document storage, retrieval, and such. I like it much more than Fortis, which is the old program we converted from. I use scan, document trays, and import. It's easy to edit the index labels on a bunch of documents at once, which I love! **What do you dislike about DocuWare?** The system is complicated, not to mention expensive, if you want to use it for anything beyond the basics. It requires quite a bit of configuring if you'd like to use any of the additional features. Furthermore, our "partner" company probably doesn't even remember that we have DocuWare - it's an afterthought, and even the smallest change to the system takes a LOT of effort and meetings to get someone who can do it. **Recommendations to others considering DocuWare:** Do your homework. Perhaps consider going directly through DocuWare rather than using a partner if you want to use all of the features!!! **What problems is DocuWare solving and how is that benefiting you?** We use Docuware for Document storage, but not much else as of now. I see that there are lots of really interesting modules such as Intelligent Indexing, Workflow, etc, but unfortunately we don't have anyone in IT on staff who has time to experiment with the modules. Furthermore, we're a small company and we just don't have the budget to afford all of the modules! **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We want to help you get the most out of your DocuWare system. We can work with you to strengthen the relationship between you and your DocuWare Partner. Please reach out to us at customer.feedback@docuware.com. We appreciate the opportunity to improve your experience with our solution. ### 39. Docuware review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about DocuWare?** Functionality, access, task list, storage solution, sharing options **What do you dislike about DocuWare?** That my tasklist needed to be connected to the internet **Recommendations to others considering DocuWare:** If docuware is implemented with other software just make sure you have thought of everything your company needs to successfully use all of docuwares great benefits **What problems is DocuWare solving and how is that benefiting you?** Docuware made managing tasks, and storage for important documents so easy. The only problem for my department was when the wifi wasn’t connected we couldn’t update our tasklists. Storing documents and easily finding them was such a huge relief in a busy day. ### 40. Admin responsible for document storage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about DocuWare?** I like being able to see my "pending" documents so I can keep track of when they are completed. **What do you dislike about DocuWare?** I think I am on a very old version, so it would be nice to be able to upgrade and have easier access to changing the "stamps" **What problems is DocuWare solving and how is that benefiting you?** Keeping track of when checks hit client accounts, when assets are being transferred in. It gives me a rundown of things that need done on a daily/weekly basis. **Official Response from Joan Honig:** > Thank you for your feedback. We appreciate hearing from you. We're glad that DocuWare helps you stay on top of daily tasks and increases your efficiency. DocuWare is continually enhanced to add new features, improve performance and keep up with changing hardware and operating platform requirements. To plan a version upgrade, please reach out to your DocuWare Partner or contact us directly at customer.feedback@docuware.com. ### 41. DocuWare works well, could see lots of future advancements for my company. **Rating:** 3.5/5.0 stars **Reviewed by:** Landon F. | Materials Specialist, Aviation & Aerospace, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2018 **What do you like best about DocuWare?** I enjoy the auto indexing, it reads what is printed on our cover sheet and we just have to quickly verify. **What do you dislike about DocuWare?** Sometimes feels like a lack of organization. Everything shows up in a list rather than as properly linked documents. It is easy to search, and there are a lot of search features, but would like to see it linked together better. **Recommendations to others considering DocuWare:** This is a great system if you scan and file a lot of documents. Especially if they are all consistently formatted, the system can me told where to grab information from on the page and will automatically index it. **What problems is DocuWare solving and how is that benefiting you?** Solving receiving and invoicing. Linking between DocuWare and our ERP software. ### 42. Document management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2019 **What do you like best about DocuWare?** I like the simplicity of the software. Keeps all my documents in line and easily searchable. No need for a paper trail that’s not secure. **What do you dislike about DocuWare?** Making the switch in processes took a bit but that’s to be expected. **What problems is DocuWare solving and how is that benefiting you?** Document management in the cloud along with security policies and search. **Official Response from Joan Honig:** > Thank you for taking the time to review DocuWare. We're glad you're benefiting from the efficiency of our cloud-based solution and its advanced security. If we can be of assistance, please reach out to us at customer.feedback@docuware.com. ### 43. Slow but comprehenaive document management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about DocuWare?** I like the amount of options it has for viewing and editing **What do you dislike about DocuWare?** Very slow and hard to navigate If you're new **What problems is DocuWare solving and how is that benefiting you?** Used for sales paperwork ### 44. Overall fairly easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about DocuWare?** I like the fact that we can print documents to this software and keep track of our invoices all in one system. **What do you dislike about DocuWare?** I experience a lot of communication issues, such as printer will randomly be disconnected and/or information does not print as it was directed to - a lot of duplicating tasks. **Recommendations to others considering DocuWare:** Have patience with it at first, once used to, the process can go quite fast. **What problems is DocuWare solving and how is that benefiting you?** Solving the issue of lost invoicing which is vital to the business because this is how we reflect payments. The benefits definitely show through the tracking aspect. **Official Response from Joan Honig:** > Thank you so much for taking the time to review DocuWare. Printing problems can often stem from issues related to your IT infrastructure. Your DocuWare Partner will be able to help you troubleshoot printing issues. You can also contact us directly at customer.feedback@docuware.com ### 45. Well done! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about DocuWare?** I really enjoyed the training sessions. We are new to Docuware and picked up a lot of tips and shortcuts. **What do you dislike about DocuWare?** One of the training sessions couldn't get the PowerPoint slides to work. **What problems is DocuWare solving and how is that benefiting you?** Again, I'm a new user. I came back to the office and created a vacation request form. It worked!! ### 46. Document management for streamlined workflow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about DocuWare?** Very easy to use - can drag and drop multiple documents and clip them together. Assigning documents is equally convenient. **What do you dislike about DocuWare?** I find the email notifications to be a bit lacking - they only mention that a package has been assigned to you without providing any details (no package title, who assigned it etc.). I'm not sure whether that's due to the way my company has set up Docuware or if it's a limitation of the service. **Recommendations to others considering DocuWare:** Definitely recommend if you're trying to maintain document workflow - it's very easy to set up notifications, assign packages and know who's currently responsible for the document. **What problems is DocuWare solving and how is that benefiting you?** Document sharing and workflow enforcement for designs and drawings. **Official Response from Anne Archer-Rutty, MBA:** > Thank you for your review. We appreciate your feedback regarding your experience with email notifications, from the description you've provided, this is likely to be a configuration matter that can be resolved. Please contact your DocuWare Distributor or send an email to our support desk at support.americas@docuware.com for assistance. We will need your system number and software version to assist. Thank you for choosing DocuWare. ### 47. Accounting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about DocuWare?** We use docuware to easily file and store records. **What do you dislike about DocuWare?** Need many scanners in the office or I we have to Svan at an associates desk **What problems is DocuWare solving and how is that benefiting you?** Access to documents from various locations **Official Response from Joan Honig:** > Thank you for your review. You mentioned the need to have many scanners in the office or having to scan at an associate's desk. It is also possible to use a multi-function device (photocopier) to scan documents into DocuWare, eliminating the need for multiple or shared scanners. Additionally, we offer the free Paperscan app to scan documents right from an Android or Apple device. We appreciate the opportunity to help improve your DocuWare experience. ### 48. Good for invoice storage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2016 **What do you like best about DocuWare?** You can upload documents by dragging and dropping. Its easy to save the documents and route them for approval. **What do you dislike about DocuWare?** Its really heard to search or invoices once you store them. Sometime all the pages don't come through and you have to re-scan them. **What problems is DocuWare solving and how is that benefiting you?** tracking of invoices. This helps get rid of paper and makes everything digital. **Official Response from Mary Williams:** > Thank you for your review of DocuWare. We're sorry to hear of the challenges you're experiencing when searching for stored invoices. As there are several ways to search for stored documents, we are happy to assist you in exploring these different options. You can contact us by any of the following methods: Contact your DocuWare distributor Access DocuWare Support Solutions Center at https://www.docuware.com/Support_Faq Send an email to our support desk at support.americas@docuware.com. Thank you for giving us the opportunity to help improve your experience with DocuWare. ## DocuWare Discussions - [What are the primary business benefits of DocuWare?](https://www.g2.com/discussions/business-benefits-e4662c7c-e096-43a9-bf60-1885a5ab23b4) - 2 comments, 1 upvote - [What training and support resources are available?](https://www.g2.com/discussions/training-and-support-4afb9627-b776-4101-a4ad-dddbac842236) - 1 comment, 1 upvote - [Is DocuWare secure?](https://www.g2.com/discussions/security-9d7bf0c7-4155-4861-814c-5a6c2b9c3001) - 2 comments, 1 upvote - [Does DocuWare integrate with other applications and hardware?](https://www.g2.com/discussions/integrations-ec11360e-fe7c-4a8e-b7bc-41cceaafc838) - 2 comments, 1 upvote - [Are there any functional differences between the cloud and on-premises versions?](https://www.g2.com/discussions/cloud-vs-on-premises) - 1 comment, 1 upvote - [View DocuWare pricing details and edition comparison](https://www.g2.com/products/docuware/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A56%3A57+-0500&secure%5Bsession_id%5D=1c76ae3d-439f-458e-a3fb-00cd1a393417&secure%5Btoken%5D=6d45e80946b000a2564851c3df74a47843d096556ec468e332f2ef31b8b4f7ca&format=llm_user) ## DocuWare Integrations - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## DocuWare Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation - Multi-Party Signing - Electronic Signature **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - AI Copilot - Generative AI - Search/Filter - Corrective and Preventive Actions (CAPA) - Document Lifecycle Management - Reminders - Reporting & Statistics - Customizable Templates - Compliance Management - For Medical Purposes - For Legal Professionals - Real-Time Notifications - Risk Assessment - Drag & Drop - Collaboration Tools - Workflow Management - Activity Dashboard - Quality Control - Archiving & Retention - Approval Process Control - Secure Data Storage - Mobile Access - Version Control - Task Management - Indexing - Alerts/Notifications - Activity Tracking - Disaster Recovery - Multiple Format Support - Change Management - File Management - File Sharing - Document Management - Document Automation - Third-Party Integrations - Access Controls/Permissions - Data Import/Export - Audit Trail - Role-Based Permissions - Audit Management - API - Rules-Based Workflow - Electronic Signature - Document Review - Full Text Search - Revision History - Real-Time Reporting - Forms Management - Document Generation - SSL Security - Content Management - Access Expiration Management - Optical Character Recognition - Document Classification - Metadata Extraction - Commenting/Notes - Document Editing - File Recovery - Offline Access - Annotations - Compliance Tracking - Email Management - Customizable Branding - Document Capture - File Conversion - Document Storage - Tagging - Automated Scheduling - Metadata Management - Document Templates - Autosave - For Engineering Documents - Training Management - Version Rollback - Digital Signature - Status Tracking - Version Comparison - Document Check-in/Check-out **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps - Video Support **Edit** - File Type - Color - Crop - Size **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Invoice Management** - Capture - Supplier Portal - Repository **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement - Text Extraction - Metadata Extraction - Data Capture and Transfer - Batch Processing - Invoice Processing **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Data Management** - Document Identification - Workflows - Version Control **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data Capture** - Multi-format Support - OCR Capabilities **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Multi-Language **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Additional Functionality** - Content Library - Access Controls/Permissions - AI Copilot - Information Governance - Drag & Drop - Collaboration Tools - Reporting/Analytics - Data Capture and Transfer - Indexing - Filtering - Electronic Signature - Version Control - Mobile Access - Document Storage - Generative AI - Approval Process Control - Single Sign On - Image Editing - Customizable Branding - Search/Filter - Tagging - Audit Trail - Document Review - Activity Tracking - Activity Dashboard - Archiving & Retention - Secure Data Storage - Configurable Workflow - SSL Security - Alerts/Notifications - Data Synchronization - Secure Login - Content Delivery - Two-Factor Authentication - Customizable Templates - Mobile Capture - Offline Access - Templates - File Sharing **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs - Activity Tracking - Progress Tracking - Screen Sharing - Real Time Editing **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Management** - Updates - Audit Trail - Integration **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac - Document Conversion **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Dashboards** - Resource-based Reports - Data Visualization and Analysis - Quality-Based Reports - Automated Dashboards **Data Extraction** - Pattern Detection and Recognition - Text Classification - Data Classification - Voice Recognition - Optical Character Recognition **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security - Calendar Management - File Management - Document Management - Communication Management - Workflow Management - Content Management - Project Management - Email Management - Version Control - Approval Process Control - SSL Security - Task Management - Website Management - Secure Data Storage **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Analytics** - Due Dates - KPIs **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Collaboration** - Change Tracking - Simultaneous Access - File Sharing - Commenting on Documents **Generative AI** - AI Text Generation - Generative AI **Data Validation** - Accuracy Checking **Agentic AI - OCR** - Autonomous Task Execution **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Workflow Management - Offline Access - Content Scan - Collaboration Tools - Annotations - Electronic Signature - File Transfer - Role-Based Permissions - Document Review - Document Storage - Generative AI - Search/Filter - Text Editing - Data Verification - Drag & Drop - AI Copilot - Document Editing - Document Automation - Reporting/Analytics - Document Imaging - Full Text Search - Multiple Output Formats - Secure Data Storage - Convert to PDF - Data Import/Export - ID Scanning - Zone Selection Tool - Language Detection - Document Management - API - Audit Trail - Access Controls/Permissions - File Sharing - Indexing **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Integration** - Accounting - Payment Integration - ERP - ERP integration **Security** - Authorization - QR Code - Updates on Files **Workflow Automation** - Natural Language Processing - Process Integration - Third-Party Integrations **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Search/Filter - Audio/Video Conferencing - Content Library - Mobile Access - Document Templates - AI Copilot - @mentions - Data Synchronization - Real-Time Notifications - Prioritization - Customizable Branding - Commenting/Notes - Chat/Messaging - Configurable Workflow - Electronic Signature - Activity Dashboard - Single Sign On - Task Planning - Alerts/Notifications - Drag & Drop - Reporting & Statistics - Two-Factor Authentication - Encryption - Access Controls/Permissions - Collaboration Tools - Task Scheduling - Generative AI - Archiving & Retention - Content Publishing Options - Document Classification **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Document Management** - Search Functionality - Version Control - Full Text Search - Semantic Search - Contextual Search - Boolean Search **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs - Email Management - Template Management - Mobile Access - Forms Management - Contact Management - Compliance Management - Workflow Management - Document Management - Contract/License Management - Renewal Management - Registration Management - Event Management - Marketing Management - Expiration Management - Offline Access - Video Management **Machine Learning** - Custom Model Training **Additional Functionality** - File Sharing - Approval Process Control - Alerts/Notifications - Authentication - Data Security - Reminders - Reporting & Statistics - Access Controls/Permissions - Version Control - Single Sign On - Audit Trail - AI Copilot - Activity Dashboard - Encryption - Signature Capture - Document Conversion - Drag & Drop - Archiving & Retention - Team Collaboration - Generative AI - Status Tracking - Customizable Fields - Searchable Database - QR Codes - Two-Factor Authentication - Search/Filter - Multi-Location - Real-Time Data - Data Synchronization - Age Verification - Customer Database - Secure Data Storage - Waiver Kiosk - Data Import/Export - Photo Capture - Conditional Logic - Customizable Templates **Natural Language Processing** - Sentiment Analysis - Text Analysis - Entity Analysis - Trend Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management - Template Management - Document Management - Metadata Management - Content Management - Workflow Management - Compliance Management - Digital Asset Management - Task Management - File Management - Forms Management - SEO Management - Audit Management - Website Management - User Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security** - Compliance Standards - Data Encryption **Additional Functionality** - Generative AI - Activity Dashboard - AI Copilot - Drag & Drop - Calendar Management - Reporting & Statistics - Customizable Forms - Forms Management - Alerts/Notifications - Role-Based Permissions - Phonetic Variation Detection - CRM - Email Management - Data Capture and Transfer - Access Controls/Permissions - Workflow Management - Electronic Forms - Abbreviation Detection - Web Forms - Multiple Data Sources - Mis-Keyed Variation Detection - Data Import/Export - Data Replication - Document Management - Data Extraction - Customizable Reports - Customizable Branding - Offline Access - Electronic Signature - Data Retrieval - Collaboration Tools - Barcode/Ticket Scanning - Email Address Extraction - Customizable Fields - Task Management - Audit Management - Image Capture - Configurable Workflow - API - Data Visualization - Customizable Templates - Conditional Logic - Audit Trail - Activity Tracking - Real-Time Updates - Summarization - Customer Experience Management - Tagging - Real-Time Analytics - Predictive Modeling - Data Analysis Tools - Filtering - Commenting/Notes - Categorization/Grouping - Data Verification - AI/Machine Learning - Visual Analytics - Customer Segmentation - Search/Filter - Data Cleansing - Topic Clustering - Multi-Language - Language Detection - Spam Detection - Predictive Analytics - Customer Profiles - Metadata Management **Recovery** - Reporting **Audit** - Filters - Overpayments - Duplicates **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail **Fraud** - Data Generation **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top DocuWare Alternatives - 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