Link copied to clipboard # DocuWare vs Hyland OnBase Comparison - What are their main differences? Share [ Export ](/compare/docuware/hyland-onbase/export.csv) DocuWareHyland OnBase[+ Add Product](#) Reviews **DocuWare** [ 4.4/5(251) ](https://www.g2.com/products/docuware/reviews#reviews) **Hyland OnBase** [ 4.4/5(325) ](https://www.g2.com/products/hyland-onbase/reviews#reviews) Pricing **DocuWare** Free Trial **Contact Vendor for Pricing** · Contact Vendor **Hyland OnBase** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **DocuWare** 3 monthsFaster Based on 7 responses **Hyland OnBase** 6 months Based on 13 responses Return on Investment **DocuWare** 23 months Based on 7 responses **Hyland OnBase** 11 months12 months sooner Based on 6 responses Perceived Cost **DocuWare** $$$$$ **Hyland OnBase** $$$$$ Average Discount **DocuWare** 9%2% more **Hyland OnBase** 7% ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **DocuWare** [ Ease of Use (16) ](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1837854&qs=pros-and-cons#reviews)[ Integrations (16) ](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1839912&qs=pros-and-cons#reviews)[ Missing Features (9) ](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1839696&qs=pros-and-cons#reviews)[ Learning Curve (7) ](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1838620&qs=pros-and-cons#reviews) **Hyland OnBase** [ Ease of Use (31) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1461543&qs=pros-and-cons#reviews)[ Document Management (22) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1462464&qs=pros-and-cons#reviews)[ Missing Features (17) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1465292&qs=pros-and-cons#reviews)[ Update Issues (12) ](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1464387&qs=pros-and-cons#reviews) Integrations **DocuWare** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image") Microsoft OneDrive ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d0d6ccf428616c2b6e15d4988148712b/sap-ariba.png "Product Avatar Image") SAP Ariba ](https://www.g2.com/products/sap-ariba/reviews)[ View all ](https://www.g2.com/products/docuware/integrations) **Hyland OnBase** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2530ca6f64b14a416e7c692d0ce2677b/ellucian-banner-student-aid.png "Product Avatar Image") Ellucian Banner Student Aid ](https://www.g2.com/products/ellucian-banner-student-aid/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cffad295578940e207663002906b53f5/infor-cloudsuites-m3.jpg "Product Avatar Image") Infor CloudSuites (M3) ](https://www.g2.com/products/infor-cloudsuites-m3/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image") Salesforce Platform ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ View all ](https://www.g2.com/products/hyland-onbase/integrations) Screenshots **DocuWare** ![DocuWare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/79265/screenshot_EN.PNG) **Hyland OnBase** ![Hyland OnBase screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1245891/Invoice-Processing-Dashboard.jpg) Ratings Meets Requirements **DocuWare** 9.0 9.0217 **Hyland OnBase** 8.8 8.8165 Ease of Use **DocuWare** 8.8 8.8219 **Hyland OnBase** 8.3 8.3287 Ease of Setup **DocuWare** 7.8 7.883 **Hyland OnBase** 7.6 7.6199 Ease of Admin **DocuWare** 8.2 8.264 **Hyland OnBase** 8.1 8.191 Quality of Support **DocuWare** 8.9 8.9209 **Hyland OnBase** 8.3 8.3148 Has the product been a good partner in doing business? **DocuWare** 9.0 9.064 **Hyland OnBase** 8.9 8.989 Product Direction (% positive) **DocuWare** 9.5 9.5215 **Hyland OnBase** 7.9 7.9159 Features AP Automation[Hide 69 FeaturesShow 69 Features](javascript:void(0);) 8.9 106 9.1 20 Invoice Management Capture 9.3(won by 0.1) 95 | Verified 9.2 13 | Verified Supplier Portal 8.2 12 9.3(won by 1.1) 12 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Repository 9.2(tied score) 95 | Verified 9.2(tied score) 15 | Verified Invoice Processing Matching 9.0 92 | Verified 9.4(won by 0.4) 13 | Verified Payments 8.9 87 | Verified 9.2(won by 0.3) 14 | Verified Workflows 9.1 92 | Verified 9.4(won by 0.3) 15 | Verified Tax Compliance 8.6 20 8.7(won by 0.1) 13 | Verified Recurring Payments Not enough data Not enough data Analytics Due Dates 9.1(won by 0.2) 90 | Verified 8.9 14 | Verified KPIs 9.2(won by 0.2) 86 | Verified 9.0 12 | Verified Benchmarking Feature Not Available Feature Not Available Integration Accounting 9.0 91 | Verified 9.2(won by 0.2) 13 | Verified Payment Integration 8.9 87 | Verified 9.3(won by 0.4) 12 | Verified ERP 9.0(won by 0.2) 89 | Verified 8.8 15 | Verified ERP integration Not enough data Not enough data Risk Identification Feature Not Available 9.1(won by default) 9 Analysis Feature Not Available Feature Not Available Scoring Feature Not Available Feature Not Available Recovery Reporting 7.9 11 9.2(won by 1.3) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) Recoup Feature Not Available Feature Not Available Audit Filters 8.9(won by 0.1) 11 8.8 7 Overpayments 9.3(tied score) 9 9.3(tied score) 7 Duplicates 9.6(won by 0.8) 13 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.8 8 Post Audits Feature Not Available Feature Not Available Fraud Data Generation 8.9(won by 0.1) 11 8.8 8 Vendor Checks Feature Not Available 9.2(won by default) 8 Monitoring Feature Not Available Feature Not Available Agentic AI - AP Automation Autonomous Task Execution Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Data Import/Export Not enough data Not enough data Invoice Management Not enough data Not enough data Online Banking Not enough data Not enough data 1099 Preparation Not enough data Not enough data Generative AI Not enough data Not enough data Receipt Management Not enough data Not enough data AI Copilot Not enough data Not enough data Fraud Detection Not enough data Not enough data Duplicate Payment Alert Not enough data Not enough data Document Management Not enough data Not enough data Compliance Management Not enough data Not enough data Inventory Management Not enough data Not enough data Check Writing Not enough data Not enough data Mobile Access Not enough data Not enough data Audit Trail Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Multi-Currency Not enough data Not enough data Status Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Cash Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Vendor Management Not enough data Not enough data Anomaly Detection Not enough data Not enough data API Not enough data Not enough data ACH Payment Processing Not enough data Not enough data Invoice Processing Not enough data Not enough data Aging Tracking Not enough data Not enough data Supplier Management Not enough data Not enough data General Ledger Not enough data Not enough data Expense Tracking Not enough data Not enough data Bank Reconciliation Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Approval Process Control Not enough data Not enough data Electronic Funds Transfer Not enough data Not enough data Purchase Order Reconciliation Not enough data Not enough data Financial Management Not enough data Not enough data Workflow Automation Not enough data Not enough data Enterprise Content Management (ECM)[Hide 78 FeaturesShow 78 Features](javascript:void(0);) 8.8 174 8.4 106 Agentic AI - Enterprise Content Management (ECM) Autonomous Task Execution Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Content Library Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Information Governance Not enough data Not enough data Drag & Drop Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Indexing Not enough data Not enough data Filtering Not enough data Not enough data Electronic Signature Not enough data Not enough data Version Control Not enough data Not enough data Mobile Access Not enough data Not enough data Document Storage Not enough data Not enough data Generative AI Not enough data Not enough data Approval Process Control Not enough data Not enough data Single Sign On Not enough data Not enough data Image Editing Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Tagging Not enough data Not enough data Audit Trail Not enough data Not enough data Document Review Not enough data Not enough data Activity Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Archiving & Retention Not enough data Not enough data Secure Data Storage Not enough data Not enough data Configurable Workflow Not enough data Not enough data SSL Security Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Synchronization Not enough data Not enough data Secure Login Not enough data Not enough data Content Delivery Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Capture Not enough data Not enough data Offline Access Not enough data Not enough data Templates Not enough data Not enough data File Sharing Not enough data Not enough data File Management File Type Support 9.1(won by 0.5) 148 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 89 Metadata 8.8(tied score) 141 8.8(tied score) 73 OCR Scanning 8.9(won by 0.4) 141 8.5 68 Versioning 8.9(won by 0.1) 140 8.8 67 Collaboration 8.8(won by 0.6) 140 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 72 Document Assembly 8.7(won by 0.3) 139 8.4 67 Form Creation 9.0(won by 0.6) 130 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 70 Portals and Sites 8.6(won by 0.6) 132 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 62 Disposition 8.7(won by 0.5) 125 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 57 Search 8.8(won by 0.2) 148 8.6 91 Web Interface 8.8(won by 0.5) 142 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 74 Mobile Apps 8.8(won by 1.8) 124 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 41 Workflow Process Automation 9.0 137 9.1(won by 0.1) 84 Conditions 8.9(won by 0.2) 133 8.7 74 Activities 8.7(won by 0.1) 135 8.6 68 Records Management 8.8 146 9.0(won by 0.2) 79 Case Management 8.8(won by 0.1) 132 8.7 58 Template Management Not enough data Not enough data Document Management Not enough data Not enough data Metadata Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data Digital Asset Management Not enough data Not enough data Task Management Not enough data Not enough data File Management Not enough data Not enough data Forms Management Not enough data Not enough data SEO Management Not enough data Not enough data Audit Management Not enough data Not enough data Website Management Not enough data Not enough data User Management Not enough data Not enough data Platform Internationalization 9.0(won by 0.5) 128 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 42 Performance and Reliability 8.8(won by 0.2) 147 8.6 85 Reporting and Auditing 8.6(won by 0.1) 136 8.5 72 System of Record Integration 8.9(won by 0.2) 138 8.7 74 APIs 8.7(won by 0.2) 129 8.5 64 Cloud Content Collaboration[Hide 74 FeaturesShow 74 Features](javascript:void(0);) 8.9 18 Not enough data File Management Device Syncing 8.3(won by default) 12 Not enough data Web Interface 9.1(won by default) 11 Not enough data File Type Support 9.4(won by default) 12 Not enough data Search 9.7(won by default) 12 Not enough data Mobile Apps 8.9(won by default) 11 Not enough data Video Support Not enough data Not enough data Agentic AI - Cloud Content Collaboration Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Collaboration File following 9.5(won by default) 11 Not enough data File Sharing 9.4(won by default) 11 Not enough data Simultaneously Editing 8.0(won by default) 11 Not enough data Change Tracking / Audit Logs 9.1(won by default) 11 Not enough data Activity Tracking Not enough data Not enough data Progress Tracking Not enough data Not enough data Screen Sharing Not enough data Not enough data Real Time Editing Not enough data Not enough data Administration User and Role Management 9.4(won by default) 11 Not enough data Policies and Controls 9.2(won by default) 11 Not enough data Device Management 7.3(won by default) 11 Not enough data Storage Limits 8.5(won by default) 12 Not enough data Storage Zones 8.6(won by default) 12 Not enough data Security 9.4(won by default) 12 Not enough data Calendar Management Not enough data Not enough data File Management Not enough data Not enough data Document Management Not enough data Not enough data Communication Management Not enough data Not enough data Workflow Management Not enough data Not enough data Content Management Not enough data Not enough data Project Management Not enough data Not enough data Email Management Not enough data Not enough data Version Control Not enough data Not enough data Approval Process Control Not enough data Not enough data SSL Security Not enough data Not enough data Task Management Not enough data Not enough data Website Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Platform Performance and Reliability 8.8(won by default) 13 Not enough data Reporting and Auditing 8.5(won by default) 13 Not enough data System of Record Integration 8.8(won by default) 13 Not enough data APIs 8.5(won by default) 13 Not enough data Additional Functionality Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Audio/Video Conferencing Not enough data Not enough data Content Library Not enough data Not enough data Mobile Access Not enough data Not enough data Document Templates Not enough data Not enough data AI Copilot Not enough data Not enough data @mentions Not enough data Not enough data Data Synchronization Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Branding Not enough data Not enough data Commenting/Notes Not enough data Not enough data Chat/Messaging Not enough data Not enough data Configurable Workflow Not enough data Not enough data Electronic Signature Not enough data Not enough data Activity Dashboard Not enough data Not enough data Single Sign On Not enough data Not enough data Task Planning Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Encryption Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Task Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Archiving & Retention Not enough data Not enough data Content Publishing Options Not enough data Not enough data Document Classification Not enough data Not enough data HR Service Delivery[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data 9.3 14 Customization Customization Not enough data 9.5(won by default) 10 HR Integrations Not enough data 9.4(won by default) 8 HR Content Knowledge Management Not enough data 9.5(won by default) 7 Content Delivery Not enough data 9.3(won by default) 9 Document Management Not enough data 9.3(won by default) 10 Logistics Security Not enough data 9.2(won by default) 10 Employee Portal Not enough data 9.4(won by default) 8 AI Not enough data 9.2(won by default) 8 Management Ticketing Platform Not enough data 9.0(won by default) 7 Single Sign-On Not enough data 9.3(won by default) 9 Business Process Management Not enough data 9.2(won by default) 8 Self-Service Not enough data 9.0(won by default) 7 Dashboard & Reporting Not enough data 9.1(won by default) 9 Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Document Scanning[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.8 23 Not enough data Edit File Type 9.1(won by default) 20 Not enough data Color 8.4(won by default) 20 Not enough data Crop 8.4(won by default) 19 Not enough data Size 8.2(won by default) 19 Not enough data Logistics Upload 9.0(won by default) 22 Not enough data Email Attachment 8.8(won by default) 22 Not enough data Direct Send 8.9(won by default) 21 Not enough data Document Management 9.7(won by default) 21 Not enough data Search 9.3(won by default) 20 Not enough data Workflow Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);) 8.1 22 Not enough data Setup Activities 8.2(won by default) 19 Not enough data Flows 8.4(won by default) 19 Not enough data Dependencies 7.8(won by default) 19 Not enough data Notifications 8.4(won by default) 19 Not enough data Calendar Management Not enough data Not enough data Business Process Automation Not enough data Not enough data Management Updates 8.1(won by default) 19 Not enough data Audit Trail 8.3(won by default) 19 Not enough data Integration 8.3(won by default) 20 Not enough data Generative AI AI Text Generation 7.6(won by default) 16 Not enough data Generative AI Not enough data Not enough data Agentic AI - Workflow Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Template Management Not enough data Not enough data Approval Process Control Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Document Management Not enough data Not enough data Monitoring Not enough data Not enough data Progress Tracking Not enough data Not enough data Workflow Configuration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Commenting/Notes Not enough data Not enough data Task Management Not enough data Not enough data Forms Management Not enough data Not enough data No-Code Not enough data Not enough data Data Import/Export Not enough data Not enough data Email Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Graphical Workflow Editor Not enough data Not enough data Real-Time Data Not enough data Not enough data API Not enough data Not enough data Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Mobile Access Not enough data Not enough data Customizable Fields Not enough data Not enough data Activity Tracking Not enough data Not enough data Compliance Tracking Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Project Workflow Not enough data Not enough data Activity Dashboard Not enough data Not enough data OCR[Hide 52 FeaturesShow 52 Features](javascript:void(0);) 8.4 15 Not enough data Operating System PC Operating System 9.0(won by default) 14 Not enough data Mac Operating System 7.1(won by default) 14 Not enough data Linux Operating System 6.7(won by default) 13 Not enough data Document Processing File Type 9.4(won by default) 14 Not enough data Data Extraction 9.0(won by default) 14 Not enough data Mobile Capability 8.5(won by default) 14 Not enough data Intelligent Processing 8.7(won by default) 14 Not enough data Image Enhancement 8.7(won by default) 14 Not enough data Text Extraction Not enough data Not enough data Metadata Extraction Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Batch Processing Not enough data Not enough data Invoice Processing Not enough data Not enough data Platform Additional Functionality Integration 8.8(won by default) 14 Not enough data File Conversion 8.8(won by default) 14 Not enough data Windows and Mac 7.7(won by default) 14 Not enough data Document Conversion Not enough data Not enough data Agentic AI - OCR Autonomous Task Execution Not enough data Not enough data Additional Functionality Workflow Management Not enough data Not enough data Offline Access Not enough data Not enough data Content Scan Not enough data Not enough data Collaboration Tools Not enough data Not enough data Annotations Not enough data Not enough data Electronic Signature Not enough data Not enough data File Transfer Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Document Review Not enough data Not enough data Document Storage Not enough data Not enough data Generative AI Not enough data Not enough data Search/Filter Not enough data Not enough data Text Editing Not enough data Not enough data Data Verification Not enough data Not enough data Drag & Drop Not enough data Not enough data AI Copilot Not enough data Not enough data Document Editing Not enough data Not enough data Document Automation Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Document Imaging Not enough data Not enough data Full Text Search Not enough data Not enough data Multiple Output Formats Not enough data Not enough data Secure Data Storage Not enough data Not enough data Convert to PDF Not enough data Not enough data Data Import/Export Not enough data Not enough data ID Scanning Not enough data Not enough data Zone Selection Tool Not enough data Not enough data Language Detection Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Audit Trail Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data File Sharing Not enough data Not enough data Indexing Not enough data Not enough data Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) 8.5 11 Not enough data Customization Custom Fields 9.0(won by default) 10 Not enough data Conditional Logic 8.5(won by default) 10 Not enough data Multi-page Forms 9.3(won by default) 10 Not enough data Design 9.0(won by default) 10 Not enough data Forms Creation & Design Not enough data Not enough data Additional Functionality Embedded Forms 9.0(won by default) 10 Not enough data Offline Capability 6.3(won by default) 10 Not enough data Notifications 9.3(won by default) 10 Not enough data Payments 7.3(won by default) 10 Not enough data Mobile Forms 8.7(won by default) 10 Not enough data Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Business Process Management[Hide 74 FeaturesShow 74 Features](javascript:void(0);) Not enough data 8.5 61 Generative AI AI Text Generation Not enough data 7.9(won by default) 7 AI Text Summarization Not enough data 7.9(won by default) 7 Generative AI Not enough data Not enough data Process Management Process Overview Not enough data 8.6(won by default) 49 Process Analysis Not enough data 8.4(won by default) 48 Real-Time Process Monitoring Not enough data 8.6(won by default) 49 Unstructured Processes Not enough data 8.1(won by default) 21 API Connection Not enough data 8.8(won by default) 22 Document Approval Not enough data 9.2(won by default) 21 Intelligence Not enough data Feature Not Available Customization Document Generation Not enough data 8.7(won by default) 53 Process Design Not enough data 8.2(won by default) 49 Process Repository Not enough data 8.5(won by default) 45 No-Code App Development Not enough data 8.5(won by default) 36 Low-Code App Development Not enough data 8.5(won by default) 37 No-Code Not enough data Not enough data Collaboration Access Controls/Permissions Not enough data 8.4(won by default) 48 Data Unification Not enough data 8.7(won by default) 51 Accessibility Not enough data 8.6(won by default) 53 Process Routing Not enough data 8.9(won by default) 49 Real-Time Data Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Agentic AI - Business Process Management Multi-step Planning Not enough data Not enough data Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Process Development Process Routing Not enough data 9.3(won by default) 20 Additional Functionality Rules-Based Workflow Not enough data Not enough data Mobile Access Not enough data Not enough data Document Storage Not enough data Not enough data Data Import/Export Not enough data Not enough data Collaboration Tools Not enough data Not enough data Document Management Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Forms Not enough data Not enough data Activity Dashboard Not enough data Not enough data CRM Not enough data Not enough data Process Modeling & Designing Not enough data Not enough data Drag & Drop Not enough data Not enough data Task Progress Tracking Not enough data Not enough data API Not enough data Not enough data Calendar Management Not enough data Not enough data Audit Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Forms Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Configurable Workflow Not enough data Not enough data Graphical Workflow Editor Not enough data Not enough data Data Visualization Not enough data Not enough data Workflow Management Not enough data Not enough data Process Change Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Templates Not enough data Not enough data Real-Time Updates Not enough data Not enough data Approval Process Control Not enough data Not enough data Customizable Fields Not enough data Not enough data Version Control Not enough data Not enough data Forms Automation Not enough data Not enough data Customizable Templates Not enough data Not enough data Compliance Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Task Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Business Process Control Not enough data Not enough data Business Process Automation Not enough data Not enough data User Management Not enough data Not enough data Audit Trail Not enough data Not enough data No-Code Development Platforms[Hide 54 FeaturesShow 54 Features](javascript:void(0);) Not enough data 8.7 5 User Interface Design WYSIWYG Editor Not enough data 8.7(won by default) 5 Customized Branding Not enough data Not enough data App Templates Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Deployment Management Not enough data Not enough data Integrations Management Not enough data Not enough data Data Control Data Migration Not enough data Not enough data Data Synchronization Not enough data Not enough data Data Security Not enough data Not enough data Publishing Application Deployment Not enough data Not enough data Platform Compatibility Not enough data Not enough data Lifecycle Management Not enough data Not enough data Mobile Access Not enough data Not enough data Agentic AI - No-Code Development Platforms Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Real-Time Updates Not enough data Not enough data Graphical User Interface Not enough data Not enough data No-Code Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Data Visualization Not enough data Not enough data Customizable Fields Not enough data Not enough data Charting Not enough data Not enough data Integrated Development Environment Not enough data Not enough data Customizable Forms Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Agile Methodologies Not enough data Not enough data Web Forms Not enough data Not enough data Custom Development Not enough data Not enough data Offline Access Not enough data Not enough data Customizable Reports Not enough data Not enough data Visual Modeling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Authentication Not enough data Not enough data Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Secure Data Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Approval Process Control Not enough data Not enough data Web/Mobile App Development Not enough data Not enough data Data Import/Export Not enough data Not enough data Version Control Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Drag & Drop Not enough data Not enough data For No-Code Development Not enough data Not enough data Performance Metrics Not enough data Not enough data Pre-Built Modules Not enough data Not enough data Show 7 feature categories with incomplete data E-Signature[Hide 79 FeaturesShow 79 Features](javascript:void(0);) Not enough data Not enough data Signature Process Document Signing Not enough data Not enough data Reminders and Expirations Not enough data Not enough data Sign-In Process Not enough data Not enough data Mobile Signatures Not enough data Not enough data Signature Workflow Not enough data Not enough data Bulk Digital Signatures Not enough data Not enough data Reporting Not enough data Not enough data Signature Document Creation Not enough data Not enough data Multi-Party Signing Not enough data Not enough data Electronic Signature Not enough data Not enough data Agentic AI - E-Signature Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Security and Scalability Regulatory Compliance Not enough data Not enough data Signature History and Audit Not enough data Not enough data Enterprise Scalability Not enough data Not enough data Platform Custom Branding Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Internationalization Not enough data Not enough data Performance and Reliability Not enough data Not enough data Integration APIs Not enough data Not enough data Email Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Forms Management Not enough data Not enough data Contact Management Not enough data Not enough data Compliance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Document Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Registration Management Not enough data Not enough data Event Management Not enough data Not enough data Marketing Management Not enough data Not enough data Expiration Management Not enough data Not enough data Offline Access Not enough data Not enough data Video Management Not enough data Not enough data Additional Functionality File Sharing Not enough data Not enough data Approval Process Control Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Authentication Not enough data Not enough data Data Security Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Version Control Not enough data Not enough data Single Sign On Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Dashboard Not enough data Not enough data Encryption Not enough data Not enough data Signature Capture Not enough data Not enough data Document Conversion Not enough data Not enough data Drag & Drop Not enough data Not enough data Archiving & Retention Not enough data Not enough data Team Collaboration Not enough data Not enough data Generative AI Not enough data Not enough data Status Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Searchable Database Not enough data Not enough data QR Codes Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Search/Filter Not enough data Not enough data Multi-Location Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Synchronization Not enough data Not enough data Age Verification Not enough data Not enough data Customer Database Not enough data Not enough data Secure Data Storage Not enough data Not enough data Waiver Kiosk Not enough data Not enough data Data Import/Export Not enough data Not enough data Photo Capture Not enough data Not enough data Conditional Logic Not enough data Not enough data Customizable Templates Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Document Management[Hide 78 FeaturesShow 78 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data Search/Filter Not enough data Not enough data Corrective and Preventive Actions (CAPA) Not enough data Not enough data Document Lifecycle Management Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Templates Not enough data Not enough data Compliance Management Not enough data Not enough data For Medical Purposes Not enough data Not enough data For Legal Professionals Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Risk Assessment Not enough data Not enough data Drag & Drop Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Quality Control Not enough data Not enough data Archiving & Retention Not enough data Not enough data Approval Process Control Not enough data Not enough data Secure Data Storage Not enough data Not enough data Mobile Access Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Indexing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Disaster Recovery Not enough data Not enough data Multiple Format Support Not enough data Not enough data Change Management Not enough data Not enough data File Management Not enough data Not enough data File Sharing Not enough data Not enough data Document Management Not enough data Not enough data Document Automation Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Audit Trail Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Audit Management Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Review Not enough data Not enough data Full Text Search Not enough data Not enough data Revision History Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Forms Management Not enough data Not enough data Document Generation Not enough data Not enough data SSL Security Not enough data Not enough data Content Management Not enough data Not enough data Access Expiration Management Not enough data Not enough data Optical Character Recognition Not enough data Not enough data Document Classification Not enough data Not enough data Metadata Extraction Not enough data Not enough data Commenting/Notes Not enough data Not enough data Document Editing Not enough data Not enough data File Recovery Not enough data Not enough data Offline Access Not enough data Not enough data Annotations Not enough data Not enough data Compliance Tracking Not enough data Not enough data Email Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Document Capture Not enough data Not enough data File Conversion Not enough data Not enough data Document Storage Not enough data Not enough data Tagging Not enough data Not enough data Automated Scheduling Not enough data Not enough data Metadata Management Not enough data Not enough data Document Templates Not enough data Not enough data Autosave Not enough data Not enough data For Engineering Documents Not enough data Not enough data Training Management Not enough data Not enough data Version Rollback Not enough data Not enough data Digital Signature Not enough data Not enough data Status Tracking Not enough data Not enough data Version Comparison Not enough data Not enough data Document Check-in/Check-out Not enough data Not enough data Digital Process Automation (DPA)[Hide 17 FeaturesShow 17 Features](javascript:void(0);) Not enough data Not enough data Digital Workflows Logic and Conditions Not enough data Not enough data No-Code Or Low-Code Not enough data Not enough data Document Management Not enough data Not enough data Forms Data Mapping Not enough data Not enough data Templates Not enough data Not enough data Mobile-Friendly Forms Not enough data Not enough data Automation Workflow Automation Not enough data Not enough data Workflow Mapping Not enough data Not enough data Real-Time Updates Not enough data Not enough data Robotic Process Automation Not enough data Not enough data Agentic AI - Digital Process Automation (DPA) Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Engineering Document Management[Hide 14 FeaturesShow 14 Features](javascript:void(0);) Not enough data Not enough data Data Management Document Identification Not enough data Not enough data Workflows Not enough data Not enough data Version Control Not enough data Not enough data Dashboards Resource-based Reports Not enough data Not enough data Data Visualization and Analysis Not enough data Not enough data Quality-Based Reports Not enough data Not enough data Automated Dashboards Not enough data Not enough data Collaboration Change Tracking Not enough data Not enough data Simultaneous Access Not enough data Not enough data File Sharing Not enough data Not enough data Commenting on Documents Not enough data Not enough data Security Authorization Not enough data Not enough data QR Code Not enough data Not enough data Updates on Files Not enough data Not enough data Intelligent Document Processing (IDP)[Hide 93 FeaturesShow 93 Features](javascript:void(0);) Not enough data Not enough data Data Capture Multi-format Support Not enough data Not enough data OCR Capabilities Not enough data Not enough data Data Extraction Pattern Detection and Recognition Not enough data Not enough data Text Classification Not enough data Not enough data Data Classification Not enough data Not enough data Voice Recognition Not enough data Not enough data Optical Character Recognition Not enough data Not enough data Data Validation Accuracy Checking Not enough data Not enough data Workflow Automation Natural Language Processing Not enough data Not enough data Process Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Document Management Search Functionality Not enough data Not enough data Version Control Not enough data Not enough data Full Text Search Not enough data Not enough data Semantic Search Not enough data Not enough data Contextual Search Not enough data Not enough data Boolean Search Not enough data Not enough data Machine Learning Custom Model Training Not enough data Not enough data Natural Language Processing Sentiment Analysis Not enough data Not enough data Text Analysis Not enough data Not enough data Entity Analysis Not enough data Not enough data Trend Analysis Not enough data Not enough data Semantic Analysis Contextual Understanding Not enough data Not enough data Data Integration API Support Not enough data Not enough data Security Compliance Standards Not enough data Not enough data Data Encryption Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Drag & Drop Not enough data Not enough data Calendar Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Forms Not enough data Not enough data Forms Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Phonetic Variation Detection Not enough data Not enough data CRM Not enough data Not enough data Email Management Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Management Not enough data Not enough data Electronic Forms Not enough data Not enough data Abbreviation Detection Not enough data Not enough data Web Forms Not enough data Not enough data Multiple Data Sources Not enough data Not enough data Mis-Keyed Variation Detection Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Replication Not enough data Not enough data Document Management Not enough data Not enough data Data Extraction Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Branding Not enough data Not enough data Offline Access Not enough data Not enough data Electronic Signature Not enough data Not enough data Data Retrieval Not enough data Not enough data Collaboration Tools Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Email Address Extraction Not enough data Not enough data Customizable Fields Not enough data Not enough data Task Management Not enough data Not enough data Audit Management Not enough data Not enough data Image Capture Not enough data Not enough data Configurable Workflow Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Customizable Templates Not enough data Not enough data Conditional Logic Not enough data Not enough data Audit Trail Not enough data Not enough data Activity Tracking Not enough data Not enough data Real-Time Updates Not enough data Not enough data Summarization Not enough data Not enough data Customer Experience Management Not enough data Not enough data Tagging Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Predictive Modeling Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Filtering Not enough data Not enough data Commenting/Notes Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Data Verification Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Visual Analytics Not enough data Not enough data Customer Segmentation Not enough data Not enough data Search/Filter Not enough data Not enough data Data Cleansing Not enough data Not enough data Topic Clustering Not enough data Not enough data Multi-Language Not enough data Not enough data Language Detection Not enough data Not enough data Spam Detection Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customer Profiles Not enough data Not enough data Metadata Management Not enough data Not enough data Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);) Not enough data Not enough data Agentic AI - Accounting & Finance Autonomous Task Execution Not enough data Not enough data User Insights Reviewers' Company Size [![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")](https://www.g2.com/products/docuware/reviews) DocuWare Small-Business(50 or fewer emp.) 26.6% Mid-Market(51-1000 emp.) 42.6% Enterprise(\> 1000 emp.) 30.8% [![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")](https://www.g2.com/products/hyland-onbase/reviews) Hyland OnBase Small-Business(50 or fewer emp.) 5.9% Mid-Market(51-1000 emp.) 41.7% Enterprise(\> 1000 emp.) 52.4% Small-Business (50 or fewer emp.) 26.6% 5.9% Mid-Market (51-1000 emp.) 42.6% 41.7% Enterprise (\> 1000 emp.) 30.8% 52.4% Reviewers' Industry [![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")](https://www.g2.com/products/docuware/reviews) DocuWare Information Technology and Services 8.9% Pharmaceuticals 8.5% Construction 3.8% Accounting 3.4% Insurance 3.4% Other 72.0% [![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")](https://www.g2.com/products/hyland-onbase/reviews) Hyland OnBase Government Administration 14.0% Higher Education 13.7% Financial Services 10.4% Hospital & Health Care 9.4% Insurance 9.4% Other 43.0% FAQs ## DocuWare vs Hyland OnBase FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Hyland OnBase vs DocuWare? Hyland OnBase and DocuWare are both highly rated ECM platforms, but Hyland OnBase is most distinguished by its customization and workflow capabilities, while DocuWare stands out for ease of use and support. | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) | | --- | --- | | 4.4/5 (324 reviews) | 4.4/5 (251 reviews) | | Enterprise | Mid-Market | | 7.6 | 7.8 | | 8.3 | 8.9 | | Customization (25 all-time mentions) | Ease of Use (23 all-time mentions) | ### How do the pricing models of Hyland OnBase and DocuWare compare? DocuWare is favored by reviewers for value, reflected in its higher satisfaction with pricing and cost-related dimensions. - **Hyland OnBase:** In recent reviews, several mention rising costs and additional fees for modules as a trade-off, with some noting dissatisfaction with pricing stability. - **DocuWare:** Recent reviewers describe the cost as fair and justified by the value, though some note that storage expansion and integrations can increase expenses. ### What are the best alternatives to Hyland OnBase and DocuWare? The top three alternatives to Hyland OnBase and DocuWare are Laserfiche, Square 9 Softworks, and M-Files. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | Recent reviews cite rising costs and additional module fees | Customization (25 all-time mentions) | | [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | Recent reviews describe fair value, but note storage and integration costs | Ease of Use (23 all-time mentions) | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | — | | [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | — | | [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | — | — | ### Which Enterprise Content Management (ECM) features should I prioritize when comparing Hyland OnBase and DocuWare? Buyers comparing Hyland OnBase and DocuWare should prioritize Workflows, Customization, Integrations, Ease of Use, and Automation. - **Workflows:** Hyland OnBase (Workflow Efficiency: 22 all-time mentions, Workflow Management: 21), DocuWare (Workflow Management: 12, Workflow Efficiency: 11) - **Customization:** Hyland OnBase (Customization: 25, Customization Options: 24, Customizability: 23), DocuWare (Customization: 8, Customizability: 7) - **Integrations:** Hyland OnBase (Integrations: 21), DocuWare (Integrations: 16, Easy Integrations: 14, Seamless Integration: 14) - **Ease of Use:** Hyland OnBase (Ease of Use: 70), DocuWare (Ease of Use: 23) - **Automation:** Hyland OnBase (Automation: 21), DocuWare (Automation: 14) ### What are the pros and cons of Hyland OnBase vs DocuWare? Hyland OnBase's headline strength is customization, while DocuWare's is ease of use. - **Hyland OnBase strengths:** Customization (25 all-time mentions), Workflow Efficiency (22), Integrations (21), Automation (21), Document Management (42), Versatility (25) - **Hyland OnBase trade-offs:** Missing Features (31), Update Issues (24), Poor Customer Support (21), Technical Issues (21), Learning Curve (20), Complexity (19) - **DocuWare strengths:** Ease of Use (23), Integrations (16), Automation (14), Workflow Management (12), Organization (9), User Interface (8) - **DocuWare trade-offs:** Missing Features (9), limited customization options, occasional indexing issues, and higher costs for storage and integrations in recent reviews ### Is Hyland OnBase or DocuWare better for small businesses? DocuWare is better suited for small businesses, as indicated by its largest segment and reviewer sentiment. - **Hyland OnBase:** Largest segment is Enterprise, with reviewers noting its robust features but also complexity and a steeper learning curve. - **DocuWare:** Largest segment is Mid-Market, with recent reviews highlighting ease of use, quick onboarding, and suitability for smaller teams. ### Which Enterprise Content Management (ECM) platform has better integrations? DocuWare is favored for integrations, with more frequent and positive reviewer mentions. - **Hyland OnBase:** Epic integration is cited in recent reviews, with 21 all-time mentions of integrations. - **DocuWare:** Integrations, Easy Integrations, and Seamless Integration are cited in recent reviews, with 16, 14, and 14 all-time mentions respectively, and specific mentions of MS Office, DocuSign, and FTP sites. ### How do Hyland OnBase and DocuWare compare on customer support? DocuWare scores higher on Quality of Support, with a 0.6-point advantage over Hyland OnBase. - **Hyland OnBase:** Reviewers describe support as variable, with some praising responsiveness and others citing unresolved tickets and inconsistent experiences. - **DocuWare:** Reviewers consistently highlight helpful, responsive support and positive experiences, with several citing direct lines to support and high satisfaction. ### Which is easier to implement, Hyland OnBase or DocuWare? DocuWare is rated slightly easier to implement, with a 0.2-point advantage in Ease of Setup. - **Hyland OnBase:** Reviewers note a steep learning curve and complexity in setup, but also mention ample training resources and support for onboarding. - **DocuWare:** Reviewers highlight quick onboarding, user-friendly setup, and straightforward implementation, though some mention initial configuration can be time-consuming for complex workflows. ### Which product has better Workflows? Hyland OnBase and DocuWare both receive strong reviewer support for Workflows, with Hyland OnBase leading in all-time workflow-related mentions. - **Hyland OnBase:** Workflow Efficiency (22 all-time mentions), Workflow Management (21), Automation (21), and reviewers frequently cite powerful workflow customization and automation capabilities. - **DocuWare:** Workflow Management (12), Workflow Efficiency (11), Automation (14), with reviewers highlighting ease of workflow setup and routing, but noting some limitations in built-in actions and customization. Alternatives **DocuWare Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") [ M-Files ](/products/m-files/reviews) ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") [ Revver ](/products/revver/reviews) **Hyland OnBase Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") [ M-Files ](/products/m-files/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![Seismic Enablement Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/ed986be4caf286c41712882d89b63766/seismic-enablement-cloud.svg "Seismic Enablement Cloud") [ Seismic Enablement Cloud ](/products/seismic-enablement-cloud/reviews)