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# DocuWare vs Laserfiche Comparison - What are their main differences?

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Pricing

**DocuWare**
Free Trial

**Custom pricing.** Per User Per Month · DocuWare Cloud

**Laserfiche**

**$50.00** Per User Per Month · Cloud - Starter

**$69.00** Per User Per Month · Cloud - Professional

**$79.00** Per User Per Month · Custom - Business

**$45.00** Per User Per Month · Self-Hosted - Starter

**$60.00** Per User Per Month · Self-Hosted - Professional

**$69.00** Per User Per Month · Self-Hosted - Business

Show more

**Pricing Insights**
from reviews

Perceived Cost

**DocuWare**
$$$$$

**Laserfiche**
$$$$$

Average Discount

**DocuWare**
9%

**Laserfiche**
9%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**DocuWare** 6 months
Based on 100 responses

**Laserfiche** 6 months
Based on 100 responses

Return on Investment

**DocuWare** 6 months
Based on 100 responses

**Laserfiche** 6 months
Based on 100 responses

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

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## DocuWare vs. Laserfiche Comparison Summary

Last Updated November 02, 2026 based on 106 verified G2 reviews.

Generated using AI

Laserfiche leads Ease of Setup at 8.3/10 versus DocuWare at 7.8/10, favoring teams that prioritize a smoother implementation.Ease of Use is tied at 8.8/10 for both products, making workflow fit more decisive than basic usability.Laserfiche favors process owners building tailored workflows, while DocuWare favors teams with mapped folder and permission structures before implementation.

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

DocuWare

4.4/5(251)

Laserfiche is best suited for teams redesigning cross-department processes with customizable forms, workflows, records management, and integrations.

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

Laserfiche

4.7/5(1,250)

DocuWare is recommended for teams seeking cloud-based document capture, OCR, centralized access, and workflow automation for paperless operations.

| | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) |
| --- | --- | --- |
| G2 Rating | 4.7/5 (1,250 reviews) | 4.4/5 (251 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup | 8.3/10 | 7.8/10 |
| Quality of Support | 9.0/10 | 8.9/10 |
| Top Reviewer-Cited Strength | Workflow automation | OCR and indexing |

Show more

**Pros & Cons**
from reviews

**DocuWare**

Ease of Use (16)

Integrations (13)

Learning Curve (7)

Complexity (5)

**Laserfiche**

Ease of Use (118)

Process Automation (88)

Learning Curve (39)

Learning Difficulty (33)

Integrations

**DocuWare**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc288a0ffec104259835e51123cfe023/abbyy-intelligent-document-processing.png "Product Avatar Image")

ABBYY Intelligent Document...

](https://www.g2.com/products/abbyy-intelligent-document-processing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/40243/large_detail_1552573913.png "Product Avatar Image")

Autostore

](https://www.g2.com/products/autostore/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cd205b09a3824627d6061b7d47e944ca/digitaledu-sims.png "Product Avatar Image")

DigitalEdu SIMS

](https://www.g2.com/products/digitaledu-sims/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c928012591b39fdd3db0efd3568270d5/finereader-pdf-for-windows-and-mac.png "Product Avatar Image")

FineReader PDF for Windows...

](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews)[
View all
](https://www.g2.com/products/docuware/integrations)

**Laserfiche**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[
View all
](https://www.g2.com/products/laserfiche/integrations)

Screenshots

**DocuWare**
 ![DocuWare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/79265/New_DocuWare_User_Interface.png)

**Laserfiche**
 ![Laserfiche screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/98316/Homescreen.png)

**Ratings**
from reviews

Meets Requirements

**DocuWare**

**9.0** /10

Based on 217 responses

**Laserfiche**

**9.1** /10

Based on 1,039 responses

Ease of Use

**DocuWare**

**8.8** /10

Based on 219 responses

**Laserfiche**

**8.8** /10

Based on 1,066 responses

Ease of Setup

**DocuWare**

**7.8** /10

Based on 83 responses

**Laserfiche**

**8.3** /10

Based on 775 responses

Ease of Admin

**DocuWare**

**8.2** /10

Based on 64 responses

**Laserfiche**

**8.5** /10

Based on 704 responses

Quality of Support

**DocuWare**

**8.9** /10

Based on 209 responses

**Laserfiche**

**9.0** /10

Based on 994 responses

Has the product been a good partner in doing business?

**DocuWare**

**9.0** /10

Based on 64 responses

**Laserfiche**

**9.2** /10

Based on 703 responses

Product Direction (% positive)

**DocuWare**

**9.5** /10

Based on 215 responses

**Laserfiche**

**9.5** /10

Based on 1,033 responses

**Features**
ratings from reviews

Cloud Content Collaboration

**8.9** /10

Based on 18 responses

**8.9** /10

Based on 51 responses

Document Scanning

**8.8** /10

Based on 23 responses

**8.9** /10

Based on 480 responses

AP Automation

**8.9** /10

Based on 106 responses

**8.4** /10

Based on 120 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

OCR

**8.4** /10

Based on 15 responses

**8.4** /10

Based on 271 responses

Online Form Builder

**8.5** /10

Based on 11 responses

**8.7** /10

Based on 239 responses

Enterprise Content Management (ECM)

**8.8** /10

Based on 174 responses

**8.8** /10

Based on 376 responses

Workflow Management

**8.1** /10

Based on 22 responses

Not enough data

Digital Process Automation (DPA)

Not enough data

**8.9** /10

Based on 223 responses

Business Process Management

Not enough data

**8.7** /10

Based on 491 responses

## DocuWare vs. Laserfiche: Which Is Best for You?

Generated using AI

Last updated October 01, 2026, based on 1,445 verified G2 reviews.

 ![DocuWare](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8018b13707829502565f0e10c4634e7a/docuware.gif "DocuWare")

### Choose DocuWare if…

- You want to **eliminate manual work** and improve team efficiency with existing resources.
- You need **robust workflow automation** with custom routing and digital signatures.
- You require **secure, centralized document storage** accessible remotely for distributed teams.
- You want to **improve invoicing speed** and accuracy through automated workflows.
- You seek **advanced OCR and indexing** to reduce paperwork and optimize document searches.

Show more

 ![Laserfiche](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_567526c3e0ca0f7385662e2e16eeba06/laserfiche.png "Laserfiche")

### Choose Laserfiche if…

- You want to **quickly onboard users** with an easy-to-use interface and strong adoption.
- You need **AI-powered automation** to reduce data entry and speed up document processing.
- You require **customizable forms and workflows** without needing programming experience.
- You want to **streamline processes and compliance** at the department level with no coding.
- You need **high connectivity and integration** with databases and Microsoft Office 365.

Show more

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
26.6%

Mid-Market(51-1000 emp.)
42.6%

Enterprise(\> 1000 emp.)
30.8%

Small-Business(50 or fewer emp.)
26.6%

Mid-Market(51-1000 emp.)
42.6%

Enterprise(\> 1000 emp.)
30.8%

Small-Business(50 or fewer emp.)
14.1%

Mid-Market(51-1000 emp.)
60.3%

Enterprise(\> 1000 emp.)
25.6%

Small-Business(50 or fewer emp.)
14.1%

Mid-Market(51-1000 emp.)
60.3%

Enterprise(\> 1000 emp.)
25.6%

**Reviewers' Industry**

[![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")](https://www.g2.com/products/docuware/reviews)
DocuWare

Information Technology and Services
8.9%

Pharmaceuticals
8.5%

Construction
3.8%

Accounting
3.4%

Insurance
3.4%

Other
72.0%

[![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")](https://www.g2.com/products/laserfiche/reviews)
Laserfiche

Government Administration
38.9%

Education Management
7.4%

Primary/Secondary Education
5.0%

Higher Education
4.4%

Financial Services
4.2%

Other
40.0%

Alternatives

**DocuWare Alternatives**

 ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks")

[
Square 9 Softworks
](/products/square-9-softworks/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

 ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")

[
Hyland OnBase
](/products/hyland-onbase/reviews)

 ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver")

[
Revver
](/products/revver/reviews)

**Laserfiche Alternatives**

 ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks")

[
Square 9 Softworks
](/products/square-9-softworks/reviews)

 ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")

[
Hyland OnBase
](/products/hyland-onbase/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

 ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")

[
Box
](/products/box/reviews)

## DocuWare vs Laserfiche FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Laserfiche vs DocuWare?

Laserfiche stands out for its higher overall G2 rating and stronger reviewer-cited support, while DocuWare is also highly rated but with a slightly lower score and review volume.

| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) |
| --- | --- |
| 4.7/5 (1247 reviews) | 4.4/5 (251 reviews) |
| Mid-Market | Mid-Market |
| 8.3 | 7.8 |
| 9.0 | 8.9 |
| Ease of Use (118 all-time mentions) | Ease of Use (23 all-time mentions) |

### How do the pricing models of Laserfiche and DocuWare compare?

Laserfiche is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to DocuWare.

- **Laserfiche:** In recent reviews, several reviewers note that while the initial cost can be high, the value delivered by automation and productivity gains justifies the investment.
- **DocuWare:** Reviewers frequently mention concerns about rising costs with storage expansion and integrations, but also acknowledge that the platform's benefits can outweigh the price for many organizations.

### What are the best alternatives to Laserfiche and DocuWare?

The top three alternatives to Laserfiche and DocuWare are Square 9 Softworks, Hyland OnBase, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | Initial cost can be high, but automation delivers strong value | Ease of Use (118 all-time mentions) |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | Cost rises with storage and integrations, but benefits often justify price | Ease of Use (23 all-time mentions) |
| [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | — |
| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | — | — |

### Which Enterprise Content Management (ECM) features should I prioritize when comparing Laserfiche and DocuWare?

Buyers should prioritize Workflows, Ease of Use, Integrations, Document Management, and Automation when comparing Laserfiche and DocuWare.

- **Workflows:** Laserfiche (56 all-time mentions for Process Improvement), DocuWare (12 all-time mentions for Workflow Management, 11 for Workflow Efficiency)
- **Ease of Use:** Laserfiche (118 all-time mentions), DocuWare (23 all-time mentions)
- **Integrations:** DocuWare (16 all-time mentions for Integrations, 14 for Easy Integrations), Laserfiche (high connectivity cited in recent reviews)
- **Document Management:** Laserfiche (65 all-time mentions), DocuWare (15 all-time mentions)
- **Automation:** Laserfiche (56 all-time mentions for Process Improvement), DocuWare (14 all-time mentions for Automation)

### What are the pros and cons of Laserfiche vs DocuWare?

Laserfiche's headline strength is its ease of use and automation capabilities, while DocuWare is praised for integrations and workflow management.

- **Laserfiche strengths:** Ease of Use (118 all-time mentions), Document Management (65), Features (62), Form Creation (58), Process Improvement (56), Organization (51), Data Management (45), Search Functionality (33), Customer Support (25), Easy Implementation (16)
- **Laserfiche trade-offs:** Learning Curve (39), Learning Difficulty (33), Performance Issues (22), Cost for small organizations noted in recent reviews
- **DocuWare strengths:** Ease of Use (23), Integrations (16), Automation (14), Workflow Management (12), Easy Integrations (14), Customization (8), User Interface (8), Form Creation (7)
- **DocuWare trade-offs:** Missing Features (9), Cost rises with storage and integrations, Learning curve and initial configuration can be time-consuming, Limited customization options and occasional indexing issues

### Is Laserfiche or DocuWare better for small businesses?

Laserfiche is better suited for small businesses based on reviewer sentiment and its strong ease-of-use ratings.

- **Laserfiche:** Largest segment is Mid-Market, but recent reviews highlight ease of use, quick training, and simple administration as benefits for smaller organizations.
- **DocuWare:** Largest segment is Mid-Market, with reviewers noting that initial configuration can be heavy for small teams and costs can rise with storage needs.

### Which Enterprise Content Management (ECM) platform has better integrations?

DocuWare is favored for integrations, with more frequent reviewer mentions and higher all-time counts.

- **Laserfiche:** Recent reviews cite high connectivity and integration with Microsoft Office 365 and ERP systems, but no all-time integration mention count is supplied.
- **DocuWare:** Integrations are cited in 16 all-time mentions, with additional 14 mentions for Easy Integrations and 14 for Seamless Integration, including with MS Office, DocuSign, and ERP systems.

### How do Laserfiche and DocuWare compare on customer support?

Laserfiche and DocuWare are rated nearly identically on Quality of Support, with Laserfiche at 9.0 and DocuWare at 8.9, indicating parity.

- **Laserfiche:** Reviewers consistently praise customer support, noting prompt responses and helpful training resources.
- **DocuWare:** Reviewers highlight helpful and unwavering support, with many citing positive experiences and direct access to support channels.

### Which is easier to implement, Laserfiche or DocuWare?

Laserfiche scores higher on Ease of Setup (8.3 vs 7.8), indicating it is easier to implement than DocuWare by a margin above the materiality threshold.

- **Laserfiche:** Reviewers frequently mention easy initial setup, effective training, and quick adoption, especially at the department level.
- **DocuWare:** Reviewers note that while setup can be straightforward, initial configuration and workflow design require upfront planning and can be time-consuming for smaller teams.

### Which product has better Workflows?

Laserfiche is more frequently cited for its Workflows feature, with higher all-time mention counts and strong reviewer sentiment.

- **Laserfiche:** 56 all-time mentions for Process Improvement, 58 for Form Creation, and numerous recent reviews highlight workflow automation and process streamlining.
- **DocuWare:** 12 all-time mentions for Workflow Management, 11 for Workflow Efficiency, and reviewers note robust workflow automation and customizations.