Introducing G2.ai, the future of software buying.Try now

DocuWare Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

DocuWare Integrations

(1)
Verified by DocuWare

DocuWare Media

DocuWare Demo - DocuWare Desktop User Interface
With DocuWare’s user-friendly interface and icons, you’ll easily manage documents as well as find helpful office tools such as your document tray, a stapler, pencil, and folders
DocuWare Demo - Seamlessly work on tasks remotely
Easily check oustanding tasks with DocuWare iOS / Android app
DocuWare Demo - Quickly approve invoices on the go
Approve invoices from anywhere with DocuWare iOS / Android app
Play DocuWare Video
Play DocuWare Video
Play DocuWare Video
Product Avatar Image

Have you used DocuWare before?

Answer a few questions to help the DocuWare community

DocuWare Reviews (246)

View 1 Video Reviews
Reviews

DocuWare Reviews (246)

View 1 Video Reviews
4.4
246 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Aishwarya P.
AP
Senior Application Analyst
Small-Business (50 or fewer emp.)
"Digitizing paperwork in a eash manner"
What do you like best about DocuWare?

No meed to save paperwork anyone can manage folders digitally without any long process. Very userfriendly. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Everything is good and i did not face any provlem but first time need to understand as it is new. Review collected by and hosted on G2.com.

Amit Kr. M.
AM
Technical Recruiter
Small-Business (50 or fewer emp.)
"Honest Review on DocuWare"
What do you like best about DocuWare?

I very much like the products and services that are present in DocuWare. It's a very helpful and easily manageable tool. The security standards are they providing and the management services are too good. Frankly, I am not a regular user of DocuWare but overall using experience with DocuWare is very good. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I dislike the high fees and sometimes there is an issue with OCR services. Review collected by and hosted on G2.com.

DP
Analyst
Enterprise (> 1000 emp.)
"It's simple and easy without clutter"
What do you like best about DocuWare?

easy to use interface and managing documents is easy. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I think DocuWare a bit pricey and feel that customization options could be more flexible. Review collected by and hosted on G2.com.

Response from Sarah Rose of DocuWare

Hello Divya,

Thank you for taking the time to leave us a review and for your positive comments about DocuWare's easy-to-use interface. We’re delighted to hear that our solution is simplifying document signing and scanning for you, saving you time.

Regarding your concerns about pricing and customization flexibility, we greatly appreciate your feedback. We continuously strive to deliver great value through our comprehensive features and reliable performance, but we understand that every organization's needs and budgets are different.

If you have specific feedback regarding how we can improve our customization options, please share them here: customer.feedback@docuware.com. Our support and professional services teams are also at your disposal to help customize your experience further and ensure you get the most out of your investment in DocuWare.

Thank you once again for choosing DocuWare. We look forward to continuing to serve your document management needs.

Best Wishes,

The DocuWare Team

Verified User in Pharmaceuticals
UP
Enterprise (> 1000 emp.)
"I am a Masters student at Clemson University and currently working at a Big Pharma company"
What do you like best about DocuWare?

1) It seamless

2) It helps to have all documents in one place.

3) The workflow automation feature is really valuable. I can automate and integrates smoothly with other tools. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

1) Centralize training of the features.

2) Updates on the things that we can do better in our current workflow.

3) Sometimes, navigating through the features is overwhelming. Review collected by and hosted on G2.com.

Shahzaib N.
SN
Payroll/ Account Assitant
Mid-Market (51-1000 emp.)
"Help us in processing documents"
What do you like best about DocuWare?

Its very convenient and accurate processing is fast. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Supplier creation take time and it take 24 hours Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"Definitely recommending"
What do you like best about DocuWare?

DocuWare has definitely been very helpful with completing tasks and time management. I am mostly pleased with the easy navigation and use, it also helps that it's not a headache to get any questions or concerns addressed. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I honestly don't have any complaints so far. Review collected by and hosted on G2.com.

Dayna P.
DP
Founder
Small-Business (50 or fewer emp.)
"User friendly"
What do you like best about DocuWare?

A lot of software available now. It generate no real sense of satisfaction all AI generated, but with DocuWare it's authentic, very simple to use and provides excellent quality on a daily basis. It's apart of my business success. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Not applicable at this time, but will definitely voice my concerns in the future, if anything changes. Review collected by and hosted on G2.com.

Response from Sarah Rose of DocuWare

Hello Dayna,

Thank you for your fantastic review! We are so glad you are enjoying DocuWare. We hope to continue to provide you with the best service you deserve.

Best Wishes,

The DocuWare Team

Tom B.
TB
Solutions Engineer
Small-Business (50 or fewer emp.)
"A Game Changer for Document Management"
What do you like best about DocuWare?

I love how user-friendly the interface is. The capture and indexing with their intelligent indexing are very accurate. Once the workflow is built, it's a very easy process for users and approvers to complete tasks. Being able to integrate with current systems and customizing the platform to fit our needs is very important. The system is used daily to complete multiple tasks. It was very easy to implement into our organization. And if we have any issues we have a direct line to Support. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

If I could think of one downside, it would be the limited offline functionality. Even though the platform has a mobile app, it is challenging sometimes to work with documents when off-line. This is a situation that rarely happens. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Small-Business (50 or fewer emp.)
"Lead Generation"
What do you like best about DocuWare?

user-friendly interface, seamless integration with other business applications, robust workflow automation capabilities, strong security features, and the ease of document retrieval and management Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

limited customization options, occasional indexing issues Review collected by and hosted on G2.com.

SM
recruiter
Small-Business (50 or fewer emp.)
"Great experience!"
What do you like best about DocuWare?

It is very helpful and easy to use. I really liked it. It has a lot of features Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

May take a little time to load but overall a great service Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

Average Discount

9%

DocuWare Comparisons
Product Avatar Image
Laserfiche
Compare Now
Product Avatar Image
M-Files
Compare Now
Product Avatar Image
Hyland OnBase
Compare Now
DocuWare Features
Performance and Reliability
Reporting and Auditing
System of Record Integration
File Type Support
Metadata
OCR Scanning
Process Automation
Conditions
Activities
Product Avatar Image
Product Avatar Image