--- title: DocuWare Reviews meta\_title: 'DocuWare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how DocuWare works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 251 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # DocuWare Reviews & Product Details Visit Website DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations. * * * Product Website DocuWare Seller [DocuWare](https://www.g2.com/sellers/docuware) Discussions [DocuWare Community](https://www.g2.com/products/docuware/discuss) Languages Supported Arabic, Bulgarian, German, English, Finnish, French, Croatian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Mary Williams (Marketing Communications Manager at DocuWare Corporation) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/docuware/pricing) ## DocuWare Integrations (2) What do users say about integrations? Verified by DocuWare [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Ariba ](https://www.g2.com/products/sap-ariba/reviews) Show More ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 6/18/2018 "Not a stable or fast solution. Avoid web based document management. " 1/5 What do you like best about DocuWare? It's extremely configurable, can hook into existing databases, has a pretty nice API so you can develop your own plugins. The support from Docuware and our reseller is quick and responsive. Review collected by and hosted on G2.com. What do you dislike about DocuWare? The product is slow and unstable. Takes up to 15 seconds to store a document under moderate load. Only can natively display a handful of file types: word, pdf, html, text. Errors profusely under load - downloading 100 images at a time, working with files over 1GB in size. Anything over 5GB is essentially dysfunctional. Often requires restarting IIS (it's asp.net based) to fix global failures of various critical features, doing so causes people to lose their work. I could go on and on. Either way I spend hours a week supporting this product for less then 150 users, experiencing issues that require opening support tickets with our reseller every week or two. Review collected by and hosted on G2.com. Recommendations to others considering DocuWare: Avoid web based solutions. The internet was not built for the level of interactivity that these modern webapps demand, the result is typically buggy. Especially anything asp that requires IIS, such products have been notoriously problematic in our experience. Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? We wanted to use this product to enforce organization and searchability of millions of documents, which we previously maintained in an SMB/NTFS file share, a goal which it has accomplished. Not sure if the staff frustration and price tag has been worth it. Review collected by and hosted on G2.com. Show More Response from Joan Honig of DocuWare [Editedit](https://www.g2.com/survey_responses/docuware-review-743174/official_response/edit) Thank you for sharing your feedback. We're sorry to hear that you had a negative experience and appreciate the opportunity to reach out to you. DocuWare does extensive performance testing, and the upload speed you report is not typical. DocuWare can display all commonly used business file formats natively including: Word, Excel, PowerPoint, PDF, e-mail, and CAD (dwg, dwx), html, and text as well as widely used graphics formats such as Tiff, JPEG, PNG, GIF, BMP, raw image formats and portable bitmaps. Load testing, which enables us to understand system performance under normal and peak conditions, confirms that DocuWare can easily handle 3,000 users completing 10-15 operations per hour (storing documents, opening documents, running searches) on a single set of servers. We can scale both load and performance with the DocuWare architecture – and are happy to consult with you on how to improve your system’s performance. DocuWare Cloud uses the same software as DocuWare on-premises and supports tens of thousands of users. The issues you report are unusual, and we welcome the opportunity to address them. Please reach out to your DocuWare reseller or to us directly at customer.feedback@docuware.com. Current UserValidated ReviewerSource: Organic ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Enterprise (\> 1000 emp.) 11/14/2017 "Very basic install of base module for A/P. " 1/5 What do you like best about DocuWare? I like that I don't have to submit paper payment requisitions anymore. Review collected by and hosted on G2.com. What do you dislike about DocuWare? I can not go back into the software to see what I have approved or submitted for approval. Not sure if this was because my company bought the bare bones product or it was set up that way. Nonetheless, once an invoice is approved it goes into a black hole and you have to contact accounting for status. Review collected by and hosted on G2.com. What problems is DocuWare solving and how is that benefiting you? Idea was to go paperless and reduce paper and mail between locations. Simplify A/P with electronic approvals. Review collected by and hosted on G2.com. Show More Response from Dave Avino of DocuWare [Editedit](https://www.g2.com/survey_responses/docuware-review-466508/official_response/edit) Thank you for your feedback. You mentioned, "I can not go back into the software to see what I have approved or submitted for approval." This is typically related to the configuration of the software. Users who are authorized by their Systems team to view approved invoices can typically do so. You can ask your System Administrator if you have been assigned this right. Thank you for allowing us the chance to address your concern. DocuWare Product Management Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about DocuWare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DocuWare ](https://www.g2.com/products/docuware/discussions/new) GU Guest User What is DocuWare used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-docuware-used-for) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 5 years ago What are the primary business benefits of DocuWare? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/business-benefits-e4662c7c-e096-43a9-bf60-1885a5ab23b4) [ View all Discussions ](https://www.g2.com/products/docuware/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 23 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/docuware/pricing) DocuWare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_567526c3e0ca0f7385662e2e16eeba06/laserfiche.png "Product Avatar Image") Laserfiche 4.7/5(1,247) [ Compare Now ](https://www.g2.com/compare/docuware-vs-laserfiche) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06018155420e099d3969ff1d73e217cf/m-files.jpg "Product Avatar Image") M-Files 4.4/5(273) [ Compare Now ](https://www.g2.com/compare/docuware-vs-m-files) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1363f968707f52036652a50181b8fbb8/hyland-onbase.png "Product Avatar Image") Hyland OnBase 4.4/5(324) [ Compare Now ](https://www.g2.com/compare/docuware-vs-hyland-onbase) ##### ##### DocuWare Features Platform Performance and Reliability Reporting and Auditing System of Record Integration File Management File Type Support Metadata OCR Scanning Workflow Process Automation Conditions Activities [ View More Features ](https://www.g2.com/products/docuware/features) ## 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