Compare DocuWare and M-Files 
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact Vendor for Pricing
DocuWare
Star Rating
(244)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareM-Files
Star Rating
(272)4.4 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that M-Files excels in user experience, particularly highlighting its intuitive interface and the ability to access documents from anywhere. Users appreciate features like version control and seamless integration with Outlook, making it easy to manage documents without the hassle of navigating complex folder structures.
- Users say that DocuWare simplifies document management by consolidating files in one place and automating workflows. Reviewers commend its intelligent indexing and the ability to create dynamic forms, which streamline the process of pulling data into preset fields, enhancing overall efficiency.
- According to verified reviews, M-Files has a stronger overall satisfaction score compared to DocuWare, reflecting a more favorable user experience. With a higher G2 Score in Document Management, M-Files is recognized for its robust features that cater to mid-market needs, while DocuWare, despite its strengths, has a lower score in this category.
- Reviewers mention that while both platforms are user-friendly, M-Files has a slight edge in ease of setup. Users have noted that M-Files provides a more straightforward onboarding process, allowing them to quickly adapt and integrate the software into their daily workflows.
- G2 reviewers highlight that DocuWare shines in its quality of support, with users praising the responsiveness and helpfulness of the support team. This aspect is crucial for organizations that require reliable assistance during implementation and ongoing use, making DocuWare a strong contender for those prioritizing support.
- Users report that M-Files offers superior device syncing capabilities, allowing for seamless access across various devices. This feature is particularly beneficial for users who need to work on the go, as it ensures that they can retrieve and share documents effortlessly, regardless of their location.
Pricing
Entry-Level Pricing
Free Trial
DocuWare
Free Trial is available
M-Files
Free Trial is available
Ratings
Meets Requirements
9.0
212
8.8
220
Ease of Use
8.8
214
8.5
221
Ease of Setup
7.8
78
8.2
180
Ease of Admin
8.2
64
7.7
87
Quality of Support
8.9
205
8.5
211
Has the product been a good partner in doing business?
9.0
64
8.4
86
Product Direction (% positive)
9.4
211
8.9
215
Features by Category
File Management
8.0
10
9.5
40
9.0
10
9.2
40
9.3
10
9.6
41
9.7
10
9.5
42
8.8
10
8.6
40
Agentic AI - Cloud Content Collaboration
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.6
6
Collaboration
9.5
10
9.3
39
9.3
10
9.4
40
7.8
10
9.2
39
9.0
10
9.3
41
Administration
9.3
10
9.1
39
9.2
10
9.3
38
7.0
10
9.1
41
8.2
10
8.7
38
8.3
10
8.9
38
9.3
10
9.4
39
Platform
8.8
12
9.4
38
8.3
12
9.4
36
8.8
12
9.3
34
8.3
12
9.3
32
Edit
9.1
20
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.0
22
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.3
20
Not enough data
Setup
8.2
19
9.1
60
8.4
19
9.0
57
7.8
19
8.9
57
8.4
19
8.7
61
Management
8.1
19
9.0
59
8.3
19
8.8
56
8.2
19
9.0
59
Generative AI
7.6
16
8.4
53
Agentic AI - Workflow Management
Not enough data
9.0
10
Not enough data
8.9
11
Not enough data
8.8
10
Not enough data
8.6
11
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
8.9
12
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
8.9
11
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
13
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.0
14
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
14
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.7
14
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.0
10
Not enough data
6.3
10
Not enough data
9.3
10
Not enough data
7.3
10
Not enough data
8.7
10
Not enough data
Data Management
Not enough data
9.3
33
Not enough data
9.2
30
Not enough data
9.3
28
Dashboards
Not enough data
8.4
29
Not enough data
8.5
29
Not enough data
8.6
29
Not enough data
8.6
30
Collaboration
Not enough data
9.3
31
Not enough data
8.6
28
Not enough data
9.0
32
Not enough data
9.3
27
Security
Not enough data
9.0
28
Not enough data
8.8
24
Not enough data
9.4
29
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
9.1
55
Not enough data
9.2
53
Not enough data
9.4
53
Operations - IT Documentation
Not enough data
9.2
51
Not enough data
8.9
50
Not enough data
9.4
54
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.0
20
Not enough data
8.2
18
Not enough data
8.3
19
File Management
9.1
146
9.2
132
8.8
140
9.1
137
8.9
140
8.3
97
8.9
139
9.1
118
8.8
138
8.6
120
8.6
137
8.5
112
9.0
129
8.1
96
8.6
132
8.2
92
8.7
125
8.3
101
8.8
147
9.0
135
8.8
141
8.7
118
8.8
123
8.4
101
Workflow
9.0
137
8.7
121
8.9
133
8.5
119
8.7
135
8.5
112
8.8
144
8.8
112
8.8
131
8.6
100
Platform
9.0
127
8.9
95
8.8
147
8.7
130
8.6
136
8.3
112
8.9
138
8.6
111
8.7
128
8.5
97
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and M-Files are categorized as Document Management, Engineering Document Management, Workflow Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Unique Categories
DocuWare is categorized as Intelligent Document Processing (IDP), Document Scanning, AP Automation, OCR, and Online Form Builder
M-Files is categorized as IT Documentation
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
8.7%
Information Technology and Services
8.7%
Management Consulting
3.5%
Insurance
3.5%
Construction
3.5%
Other
72.3%
Information Technology and Services
16.4%
Marketing and Advertising
4.9%
Construction
4.9%
Oil & Energy
4.9%
Computer Software
4.4%
Other
64.6%
Alternatives
Discussions
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before...Read more
How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most...Read more
What are you doing to cope with slow performance on large data sets and in the cloud?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because...Read more
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