Link copied to clipboard # DocuWare vs M-Files Comparison - What are their main differences? Share [ Export ](/compare/docuware/m-files/export.csv) DocuWareM-Files[+ Add Product](#) Pricing **DocuWare** Free Trial **Custom pricing.** Per User Per Month · DocuWare Cloud **M-Files** **Contact Vendor for Pricing** · Contact Vendor **Pricing Insights** from reviews Perceived Cost **DocuWare** $$$$$ **M-Files** $$$$$ Average Discount **DocuWare** 9%1% more **M-Files** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **DocuWare** 6 months Based on 100 responses **M-Files** 6 months Based on 100 responses Return on Investment **DocuWare** 6 months Based on 100 responses **M-Files** 6 months Based on 100 responses ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **DocuWare** Ease of Use (16) Integrations (13) Learning Curve (7) Complexity (5) **M-Files** Ease of Use (93) Document Management (52) Learning Curve (32) Training Required (26) Integrations **DocuWare** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc288a0ffec104259835e51123cfe023/abbyy-intelligent-document-processing.png "Product Avatar Image") ABBYY Intelligent Document... ](https://www.g2.com/products/abbyy-intelligent-document-processing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/40243/large_detail_1552573913.png "Product Avatar Image") Autostore ](https://www.g2.com/products/autostore/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cd205b09a3824627d6061b7d47e944ca/digitaledu-sims.png "Product Avatar Image") DigitalEdu SIMS ](https://www.g2.com/products/digitaledu-sims/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c928012591b39fdd3db0efd3568270d5/finereader-pdf-for-windows-and-mac.png "Product Avatar Image") FineReader PDF for Windows... ](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews)[ View all ](https://www.g2.com/products/docuware/integrations) **M-Files** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8b49f2b6f9cd484b0efa52a4abd8269/microsoft-microsoft-power-bi.png "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ View all ](https://www.g2.com/products/m-files/integrations) Screenshots **DocuWare** ![DocuWare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1960262/New_DocuWare_Mobile_Client.png) **M-Files** ![M-Files screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1361531/search.png) **Ratings** from reviews Meets Requirements **DocuWare** **9.0** /10 Based on 217 responses **M-Files** **8.8** /10 Based on 221 responses Ease of Use **DocuWare** **8.8** /10 Based on 219 responses **M-Files** **8.5** /10 Based on 222 responses Ease of Setup **DocuWare** **7.8** /10 Based on 83 responses **M-Files** **8.2** /10 Based on 181 responses Ease of Admin **DocuWare** **8.2** /10 Based on 64 responses **M-Files** **7.7** /10 Based on 87 responses Quality of Support **DocuWare** **8.9** /10 Based on 209 responses **M-Files** **8.5** /10 Based on 212 responses Has the product been a good partner in doing business? **DocuWare** **9.0** /10 Based on 64 responses **M-Files** **8.4** /10 Based on 86 responses Product Direction (% positive) **DocuWare** **9.5** /10 Based on 215 responses **M-Files** **8.9** /10 Based on 216 responses **Features** ratings from reviews Cloud Content Collaboration **8.9** /10 Based on 18 responses **9.3** /10 Based on 48 responses Workflow Management **8.1** /10 Based on 22 responses **8.9** /10 Based on 73 responses Enterprise Content Management (ECM) **8.8** /10 Based on 174 responses **8.6** /10 Based on 196 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Document Scanning **8.8** /10 Based on 23 responses Not enough data AP Automation **8.9** /10 Based on 106 responses Not enough data OCR **8.4** /10 Based on 15 responses Not enough data Online Form Builder **8.5** /10 Based on 11 responses Not enough data Engineering Document Management Not enough data **9.3** /10 Based on 35 responses IT Documentation Not enough data **9.3** /10 Based on 61 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 26.6% Mid-Market(51-1000 emp.) 42.6% Enterprise(\> 1000 emp.) 30.8% Small-Business(50 or fewer emp.) 26.6% Mid-Market(51-1000 emp.) 42.6% Enterprise(\> 1000 emp.) 30.8% Small-Business(50 or fewer emp.) 33.3% Mid-Market(51-1000 emp.) 49.6% Enterprise(\> 1000 emp.) 17.1% Small-Business(50 or fewer emp.) 33.3% Mid-Market(51-1000 emp.) 49.6% Enterprise(\> 1000 emp.) 17.1% **Reviewers' Industry** [![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")](https://www.g2.com/products/docuware/reviews) DocuWare Information Technology and Services 8.9% Pharmaceuticals 8.5% Construction 3.8% Accounting 3.4% Insurance 3.4% Other 72.0% [![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")](https://www.g2.com/products/m-files/reviews) M-Files Information Technology and Services 16.7% Marketing and Advertising 4.8% Construction 4.8% Oil & Energy 4.8% Computer Software 4.4% Other 64.3% Alternatives **DocuWare Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") [ Hyland OnBase ](/products/hyland-onbase/reviews) ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") [ Revver ](/products/revver/reviews) **M-Files Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") [ Revver ](/products/revver/reviews) ![iManage Work](https://images.g2crowd.com/uploads/product/hd_favicon/e55d757a195abe94be51287f2f16e2ac/imanage-work.png "iManage Work") [ iManage ](/products/imanage-work/reviews) ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") [ Hyland OnBase ](/products/hyland-onbase/reviews) ## DocuWare vs M-Files FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between M-Files vs DocuWare? M-Files and DocuWare are both highly rated ECM platforms, but M-Files stands out for its metadata-driven organization and search, while DocuWare is noted for its workflow automation and ease of use. | [M-Files](https://www.g2.com/products/m-files/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) | | --- | --- | | 4.4/5 (273 reviews) | 4.4/5 (251 reviews) | | Mid-Market | Mid-Market | | 8.2 | 7.8 | | 8.5 | 8.9 | | Metadata-driven search and organization | Workflow automation and user-friendly interface | ### How do the pricing models of M-Files and DocuWare compare? DocuWare is rated higher for price satisfaction, indicating reviewers consider DocuWare the stronger value compared to M-Files. - **M-Files:** In recent reviews, several reviewers mention that M-Files is worth the price for its advanced features, but some note that the pricing can be high for smaller teams. - **DocuWare:** Reviewers consistently highlight DocuWare's value, with many stating that the cost is justified by its robust features and efficiency gains, though a few mention that storage expansion can increase costs. ### What are the best alternatives to M-Files and DocuWare? The top three alternatives to M-Files and DocuWare are Laserfiche, Square 9 Softworks, and Revver. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | Pricing can be high for smaller teams | Metadata-driven search and organization | | [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | Cost is justified by robust features | Workflow automation and user-friendly interface | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | Highly rated for reliability and advanced document management | | [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | Flexible document capture and workflow automation | | [Revver](https://www.g2.com/products/revver/reviews) | 4.4/5 (478 reviews) | Small-Business | — | Ease of use and fast implementation | ### Which Enterprise Content Management (ECM) features should I prioritize when comparing M-Files and DocuWare? Buyers comparing M-Files and DocuWare should prioritize Search, Workflow Automation, Integrations, Metadata Indexing, and Ease of Use. - **Search:** M-Files (31 all-time mentions), DocuWare (recent reviews highlight quick search and document retrieval) - **Workflow Automation:** M-Files (30 all-time mentions), DocuWare (14 all-time mentions) - **Integrations:** M-Files (37 all-time mentions), DocuWare (16 all-time mentions) - **Metadata Indexing:** M-Files (31 all-time mentions), DocuWare (recent reviews mention intelligent indexing) - **Ease of Use:** M-Files (93 all-time mentions), DocuWare (23 all-time mentions) ### What are the pros and cons of M-Files vs DocuWare? M-Files is strongest in metadata-driven search and organization, while DocuWare excels in workflow automation and ease of use. - **M-Files strengths:** Metadata-driven search (31 all-time mentions), ease of use (93), document management (52), integrations (37), automation (30), and security (34). - **M-Files trade-offs:** Learning curve (32), training required (26), and some reviewers note the interface can feel outdated. - **DocuWare strengths:** Workflow automation (14), ease of use (23), integrations (16), document management (15), and user-friendly interface (8). - **DocuWare trade-offs:** Missing features (9), limited customization, and higher costs for storage expansion or advanced integrations. ### Is M-Files or DocuWare better for small businesses? DocuWare is better suited for small businesses, as recent reviews highlight its ease of use and onboarding for new employees. - **M-Files:** Largest segment is Mid-Market; reviewers note a steeper learning curve and more complex setup for smaller teams. - **DocuWare:** Largest segment is Mid-Market; reviewers consistently mention that DocuWare is easy for new users to adopt and is effective for small teams needing quick onboarding. ### Which Enterprise Content Management (ECM) platform has better integrations? Reviewers favor M-Files for integrations, citing more frequent mentions and broader integration support. - **M-Files:** Integrates with Microsoft 365 (3 all-time mentions) and Microsoft Outlook (2 all-time mentions), with 37 all-time mentions of integrations overall. - **DocuWare:** Integrates with Microsoft Office suite and DocuSign, with 16 all-time mentions of integrations. ### How do M-Files and DocuWare compare on customer support? DocuWare scores higher on Quality of Support, with a 0.4-point lead over M-Files (8.9 vs 8.5). - **M-Files:** Reviewers frequently praise the support team for responsiveness and helpfulness, with 28 all-time mentions of customer support. - **DocuWare:** Reviewers consistently highlight fast, reliable, and knowledgeable support, with 8.9 Quality of Support and multiple recent reviews citing direct access to support and quick resolutions. ### Which is easier to implement, M-Files or DocuWare? M-Files scores higher on Ease of Setup (8.2 vs 7.8), indicating it is generally easier to implement than DocuWare. - **M-Files:** Reviewers describe the setup as straightforward once the initial configuration is planned, with many noting that support assists in making onboarding smooth. - **DocuWare:** Reviewers mention that setup can require more upfront planning and configuration, especially for workflow design, but also note that implementation is easy when guided by professionals. ### Which product has better Search? M-Files is favored for Search, with more reviewer-cited mentions and strong sentiment for its metadata-driven search capabilities. - **M-Files:** Search functionality is cited in 31 all-time mentions, with reviewers consistently praising fast, accurate, and intuitive search based on metadata. - **DocuWare:** Recent reviews highlight quick search and document retrieval, with reviewers noting the efficiency of its search and indexing features.