Compare DocuWare vs M-Files

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comparison of DocuWare vs. M-Files
based on data from user reviews. DocuWare rates 4.0/5 stars with 55 reviews. M-Files rates 4.4/5 stars with 90 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
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DocuWare
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M-Files
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Ratings

Meets Requirements
Meets Requirements
8.2
8.7
Ease of Use
Ease of Use
7.8
8.3
Ease of Setup
Ease of Setup
6.9
7.1
Ease of Admin
Ease of Admin
7.3
7.6
Quality of Support
Quality of Support
8.3
8.1
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
Product Direction (% positive)
Product Direction (% positive)
8.4
8.3
Meets Requirements
DocuWare
8.2
M-Files
8.7
Ease of Use
DocuWare
7.8
M-Files
8.3
Ease of Setup
DocuWare
6.9
M-Files
7.1
Ease of Admin
DocuWare
7.3
M-Files
7.6
Quality of Support
DocuWare
8.3
M-Files
8.1
Ease of Doing Business With
DocuWare
8.3
M-Files
8.1
Product Direction (% positive)
DocuWare
8.4
M-Files
8.3

Features

File Management
File Type Support
DocuWare
8.8
M-Files
9.1
Metadata
DocuWare
8.3
M-Files
9.2
OCR Scanning
DocuWare
8.2
M-Files
8.4
Versioning
DocuWare
8.5
M-Files
8.9
Collaboration
DocuWare
8.0
M-Files
8.1
Document Assembly
DocuWare
8.3
M-Files
8.2
Form Creation
DocuWare
8.5
M-Files
8.0
Portals and Sites
DocuWare
7.9
M-Files
7.9
Disposition
DocuWare
8.0
M-Files
8.5
Search
DocuWare
8.6
M-Files
9.0
Web Interface
DocuWare
8.3
M-Files
8.4
Mobile Apps
DocuWare
7.2
M-Files
8.6
Workflow
Process Automation
DocuWare
8.8
M-Files
8.5
Conditions
DocuWare
8.6
M-Files
8.4
Activities
DocuWare
8.1
M-Files
8.2
Records Management
DocuWare
8.7
M-Files
8.6
Case Management
DocuWare
7.8
M-Files
8.7
Administration
User, Role, and Access Management
DocuWare
8.2
M-Files
8.6
Single Sign-On
DocuWare
8.3
M-Files
9.0
Policies and Controls
DocuWare
8.1
M-Files
8.5
Storage Limits
DocuWare
Not enough data available
M-Files
9.0
Storage Zones
DocuWare
8.5
M-Files
8.7
Security
DocuWare
8.6
M-Files
9.0
Platform
Internationalization
DocuWare
8.6
M-Files
8.7
Performance and Reliability
DocuWare
8.4
M-Files
8.4
Reporting and Auditing
DocuWare
8.3
M-Files
7.9
System of Record Integration
DocuWare
8.6
M-Files
8.3
APIs
DocuWare
8.2
M-Files
8.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.3%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
49.1%
52.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.6%
14.4%
DocuWare
Small-Business
27.3%
Mid-Market
49.1%
Enterprise
23.6%
M-Files
Small-Business
33.3%
Mid-Market
52.2%
Enterprise
14.4%

Reviewers' Industry

 
Real Estate
7.3%
Construction
8.9%
 
Transportation/Trucking/Railroad
5.5%
Information Technology and Services
6.7%
 
Insurance
5.5%
Real Estate
5.6%
 
Government Administration
5.5%
Oil & Energy
5.6%
 
Medical Practice
3.6%
Government Administration
4.4%
 
Other
72.7%
Other
68.9%
DocuWare
Real Estate
7.3%
Transportation/Trucking/Railroad
5.5%
Insurance
5.5%
Government Administration
5.5%
Medical Practice
3.6%
Other
72.7%
M-Files
Construction
8.9%
Information Technology and Services
6.7%
Real Estate
5.6%
Oil & Energy
5.6%
Government Administration
4.4%
Other
68.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Transportation/Trucking/Railroad

I like the functionality of being able to edit documents specifically to the needs of the use of the product. Its able to store things to a central database using a set of numbers and it is very proficient in storing to the correct location instantly and...

Chuck B.
Consultant in Computer & Network Security

We're really just getting started with the product, but have found it to be extremely easy to set up and use. Over a period of three days, I imported about 20,000 files from our server, using provided tools to associate metadata culled from a connected...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Law Practice

Extra step of downloading every document, interface is not user friendly or intuitive. Overall, I think it would be more useful in an accounting setting. It is not appropriate for use in a law firm...

Daniel F.
Administrator

The necessary administration, build out and maintenance of the system is extrodinarily time consuming and almost impossible for a non-IT administrator. Even the simplest of internal stakeholder requests for modifications or changes to the platform could...

 
DocuWare
Most Helpful Favorable Review
G2 User in Transportation/Trucking/Railroad

I like the functionality of being able to edit documents specifically to the needs of the use of the product. Its able to store things to a central database using a set of numbers and it is very proficient in storing to the correct location instantly and...

Most Helpful Critical Review
G2 User in Law Practice

Extra step of downloading every document, interface is not user friendly or intuitive. Overall, I think it would be more useful in an accounting setting. It is not appropriate for use in a law firm...

M-Files
Most Helpful Favorable Review
Chuck B.
Consultant in Computer & Network Security

We're really just getting started with the product, but have found it to be extremely easy to set up and use. Over a period of three days, I imported about 20,000 files from our server, using provided tools to associate metadata culled from a connected...

Most Helpful Critical Review
Daniel F.
Administrator

The necessary administration, build out and maintenance of the system is extrodinarily time consuming and almost impossible for a non-IT administrator. Even the simplest of internal stakeholder requests for modifications or changes to the platform could...

Screenshots

 
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Videos

 

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

DocuWare

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

M-Files

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

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