# Best Professional Association Management Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Professional association management software helps trade and professional associations manage their membership, events, certifications, and communications. These systems are purpose-built for organizations that support professionals in specific industries or occupations, offering services such as credentialing, continuing education, networking, and advocacy. Trade associations, professional societies, affinity associations, advocacy-driven member organizations, cause- or identity-based national associations, and unions often use professional association management software to improve efficiency, communicate with association members, and maintain the association’s finances. Key capabilities include maintaining a comprehensive member database, processing applications and renewals, collecting dues, and facilitating communication about professional programs, events, and announcements. Unlike systems designed for [social or recreational clubs](https://www.g2.com/categories/club-management-2c58bf0d-13ef-4570-b808-69044d035c7f), professional association management software supports more complex organizational structures such as multi-tiered memberships, governance and committee management, certification tracking, and compliance reporting. A professional association management software may integrate with other types of software to incorporate valuable data when completing tasks. These integrations may include [web content management systems](https://www.g2.com/categories/web-content-management) to provide members with informational content, [CRM platforms](https://www.g2.com/categories/crm) to store member data, or [accounting software](https://www.g2.com/categories/accounting) to maintain records of financial dues. Others may integrate with [nonprofit organization software](https://www.g2.com/categories/nonprofit) or [fundraising software](https://www.g2.com/categories/fundraising). To qualify for inclusion in the Professional Association Management category, a product must: - Store membership data for a professional or trade organization - Provide a platform to interact and communicate with members about events, education, and announcements - Collect and record payment dues from association members - Support event or program registration relevant to professional development or certification ## Category Overview **Total Products under this Category:** 282 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,400+ Authentic Reviews - 282+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Professional Association Management Software At A Glance - **Leader:** [iMIS](https://www.g2.com/products/imis/reviews) - **Highest Performer:** [MemberLeap](https://www.g2.com/products/memberleap/reviews) - **Easiest to Use:** [Novi AMS](https://www.g2.com/products/novi-ams/reviews) - **Top Trending:** [WildApricot](https://www.g2.com/products/wildapricot/reviews) - **Best Free Software:** [ClubExpress](https://www.g2.com/products/clubexpress/reviews) --- **Sponsored** ### GrowthZone GrowthZone is an association management software (AMS) solution designed to support member engagement, education, and ongoing participation for member-based organizations, including associations, chambers of commerce, professional societies, and industry groups. The platform combines membership management with integrated learning and community capabilities, enabling organizations to deliver education, foster collaboration, and engage members throughout the membership lifecycle. GrowthZone functions as a centralized system that brings together member data, learning programs, community interaction, events, communications, and billing within a single platform. By consolidating these capabilities, the software reduces reliance on disconnected tools and manual processes while supporting consistent engagement across digital touchpoints. GrowthZone’s modular architecture allows organizations to implement engagement and education tools alongside core AMS functionality and expand usage as programs and member needs evolve. Key Capabilities and Features GrowthZone includes a set of integrated tools that support education-focused and engagement-driven use cases: Learning Management (GZ Learn): An integrated learning management system that supports online courses, certifications, continuing education credits, and structured learning programs. GZ Learn enables organizations to deliver professional development, track participation, and manage educational content tied directly to member records. Community Engagement (GZ Community): A member community solution that facilitates discussion, networking, collaboration, and peer-to-peer engagement within a secure, member-accessible environment. Membership Management: A centralized database for managing member profiles, tracking engagement activity, handling billing, and automating renewals. Event Management: Tools for managing in-person and virtual events, including registration, payments, and event-related communications. Marketing and Communications: Email and outreach tools that support segmented and automated communications, including AI-powered newsletters to help personalize content delivery. Integrated Payments and CMS: Built-in payment processing through GZ Pay and website/content management capabilities to support a connected digital experience. Intended Users and Use Cases GrowthZone is used by associations, chambers of commerce, trade and professional organizations, and association management companies that prioritize education, networking, and member engagement. Common use cases include delivering continuing education programs, managing certifications, supporting online member communities, promoting events, and coordinating communications tied to member participation and learning activity. The platform provides visibility into engagement and education data to support program planning and member retention efforts. Summary GrowthZone is an association and membership management solution that integrates learning, community, and engagement capabilities within a single platform. It supports organizations seeking to centralize education, collaboration, and member interactions while maintaining core operational functions such as membership management, events, payments, and communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=364&secure%5Bdisplayable_resource_id%5D=364&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=364&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=9922&secure%5Bresource_id%5D=364&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprofessional-association-management&secure%5Btoken%5D=52f036e9a62ee20a87446263283a6862e30054b9777390843349e13be429c102&secure%5Burl%5D=https%3A%2F%2Fwww.growthzone.com%2Frequest-demo%3Futm_source%3Dg2crowd%26utm_campaign%3Dg2-smb-demo%26utm_medium%3Dreview-platform%26utm_content%3Dgz-demo-request-g2&secure%5Burl_type%5D=custom_url&secure%5Bvisitor_segment%5D=180) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [iMIS](https://www.g2.com/products/imis/reviews) iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 228 **User Satisfaction Scores:** - **Ease of Use:** 7.5/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.7/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi) - **Company Website:** https://www.advsol.com/ - **Year Founded:** 1991 - **HQ Location:** Alexandria, Virginia - **Twitter:** @iMISbyASI (5,754 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/advanced-solutions-international-inc./ (247 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 82% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (21 reviews) - Features (21 reviews) - Customer Support (17 reviews) - Customizability (16 reviews) - Customization (13 reviews) **Cons:** - Learning Curve (12 reviews) - Complexity (7 reviews) - Technical Issues (7 reviews) - Difficult Setup (6 reviews) - Missing Features (6 reviews) ### 2. [Glue Up](https://www.g2.com/products/glue-up/reviews) Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various digital tools, all from a single interface. This comprehensive solution integrates essential functionalities such as CRM, event management, membership management, email marketing, project management, training management, surveys, and financial tools, providing users with a cohesive experience that simplifies their operations. Targeted primarily at associations, Chambers of Commerce, event organizers, and other member-based organizations, Glue Up is perfect choice for those seeking to enhance their community engagement and operational efficiency. The platform is particularly beneficial for organizations that require robust tools to manage memberships, organize events, and communicate effectively with their members. By consolidating multiple functionalities into one platform, Glue Up allows organizations to focus on their core mission of serving their communities while reducing the complexity of managing disparate systems. Key features of Glue Up include its two mobile applications—one designed for organizations and the other for their communities—both available at no additional cost. These mobile apps enable users to manage their activities on the go, ensuring that they can stay connected and engaged with their members anytime, anywhere. Additionally, Glue Up's advanced engagement features, such as Speed Networking, Community Engagement Solutions, and Chapter Management, provide organizations with innovative ways to foster interaction and collaboration among their members. Since its introduction of AI capabilities in 2023, Glue Up has positioned itself as the first AI-powered association management software. This advancement allows organizations to leverage artificial intelligence to enhance member engagement and streamline operations further. The platform's unique offerings, including White Label and Webinar Engagement Solutions, cater to the specific needs of demanding member organizations, making it a versatile choice for those looking to elevate their community-building efforts. With over 3,000 organizations utilizing Glue Up across more than 70 countries, the platform has proven its effectiveness in helping member communities thrive. By integrating a wide array of tools and features into a single platform, Glue Up stands out as a comprehensive solution that addresses the diverse needs of organizations aiming to enhance their community engagement and operational success. #ams #communityfirst **Average Rating:** 4.5/5.0 **Total Reviews:** 136 **User Satisfaction Scores:** - **Ease of Use:** 8.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Glue Up](https://www.g2.com/sellers/glue-up) - **Year Founded:** 2013 - **HQ Location:** Tysons, VA - **Twitter:** @Glue_Up (886 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3320588/ (49 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Events Services - **Company Size:** 86% Small-Business, 12% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (16 reviews) - Event Management (14 reviews) - Customer Support (13 reviews) - Features (11 reviews) - Helpful (11 reviews) **Cons:** - Missing Features (5 reviews) - Difficulty (4 reviews) - Learning Curve (4 reviews) - Learning Difficulty (3 reviews) - Confusing Interface (2 reviews) ### 3. [Novi AMS](https://www.g2.com/products/novi-ams/reviews) Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations.
 As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks. With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association. **Average Rating:** 4.8/5.0 **Total Reviews:** 136 **User Satisfaction Scores:** - **Ease of Use:** 9.2/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.6/10) - **Quality of Support:** 9.6/10 (Category avg: 8.4/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Novi AMS](https://www.g2.com/sellers/novi-ams) - **Company Website:** https://www.noviams.com - **Year Founded:** 2015 - **HQ Location:** Orlando, FLORIDA - **LinkedIn® Page:** https://www.linkedin.com/company/novi-ams/ (39 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 99% Small-Business ### 4. [GrowthZone](https://www.g2.com/products/growthzone/reviews) GrowthZone is an association management software (AMS) solution designed to support member engagement, education, and ongoing participation for member-based organizations, including associations, chambers of commerce, professional societies, and industry groups. The platform combines membership management with integrated learning and community capabilities, enabling organizations to deliver education, foster collaboration, and engage members throughout the membership lifecycle. GrowthZone functions as a centralized system that brings together member data, learning programs, community interaction, events, communications, and billing within a single platform. By consolidating these capabilities, the software reduces reliance on disconnected tools and manual processes while supporting consistent engagement across digital touchpoints. GrowthZone’s modular architecture allows organizations to implement engagement and education tools alongside core AMS functionality and expand usage as programs and member needs evolve. Key Capabilities and Features GrowthZone includes a set of integrated tools that support education-focused and engagement-driven use cases: Learning Management (GZ Learn): An integrated learning management system that supports online courses, certifications, continuing education credits, and structured learning programs. GZ Learn enables organizations to deliver professional development, track participation, and manage educational content tied directly to member records. Community Engagement (GZ Community): A member community solution that facilitates discussion, networking, collaboration, and peer-to-peer engagement within a secure, member-accessible environment. Membership Management: A centralized database for managing member profiles, tracking engagement activity, handling billing, and automating renewals. Event Management: Tools for managing in-person and virtual events, including registration, payments, and event-related communications. Marketing and Communications: Email and outreach tools that support segmented and automated communications, including AI-powered newsletters to help personalize content delivery. Integrated Payments and CMS: Built-in payment processing through GZ Pay and website/content management capabilities to support a connected digital experience. Intended Users and Use Cases GrowthZone is used by associations, chambers of commerce, trade and professional organizations, and association management companies that prioritize education, networking, and member engagement. Common use cases include delivering continuing education programs, managing certifications, supporting online member communities, promoting events, and coordinating communications tied to member participation and learning activity. The platform provides visibility into engagement and education data to support program planning and member retention efforts. Summary GrowthZone is an association and membership management solution that integrates learning, community, and engagement capabilities within a single platform. It supports organizations seeking to centralize education, collaboration, and member interactions while maintaining core operational functions such as membership management, events, payments, and communications. **Average Rating:** 4.6/5.0 **Total Reviews:** 83 **User Satisfaction Scores:** - **Ease of Use:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.6/10) - **Quality of Support:** 8.9/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [GrowthZone](https://www.g2.com/sellers/growthzone) - **Company Website:** https://www.growthzone.com - **Year Founded:** 1996 - **HQ Location:** Nisswa, MN - **Twitter:** @growthzoneams (1,014 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/231142/ (170 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 95% Small-Business, 4% Mid-Market ### 5. [ReadyMembership](https://www.g2.com/products/readymembership/reviews) ReadyMembership: AI-Powered Membership Management Platform for Growth ReadyMembership delivers rapid results and empowers your organisation to accelerate membership growth, boost revenue, and expand digital services. This intelligent membership management solution combines advanced AI capabilities with comprehensive CMS, CRM, personalised email marketing, event management, and mobile app functionality. AI at the Core of Your Membership Strategy Built with artificial intelligence at its foundation, ReadyMembership features ReadyIntelligence - an AI admin assistant that enables natural language queries and data insights. Members benefit from AI-powered knowledge search, delivering personalised, relevant content instantly. This intelligent automation streamlines operations while enhancing member experience. Flexible Integration for Modern Membership Organisations Keep what works and modernise what doesn't. ReadyMembership's flexible architecture seamlessly integrates with your existing systems and workflows, ensuring smooth digital transformation without disruption to your operations. Cost-Effective Excellence Without Compromise Navigate the traditional trade-off between speed, affordability, and quality execution. ReadyMembership's modular approach allows you to plan and implement exactly what you need, when you need it, at a price point that aligns with your budget and growth objectives. Enterprise-Grade Security & Compliance SOC2 Type II certified ISO 27001:2022 compliant Bank-level security for member data protection Transform your membership organisation with AI-driven insights, seamless integrations, and scalable growth solutions. **Average Rating:** 4.4/5.0 **Total Reviews:** 68 **User Satisfaction Scores:** - **Ease of Use:** 8.5/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Pixl8 Group Ltd](https://www.g2.com/sellers/pixl8-group-ltd) - **Company Website:** https://www.pixl8.co.uk - **Year Founded:** 2001 - **HQ Location:** London - **Twitter:** @pixl8 (801 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pixl8-interactive/ (84 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 79% Small-Business, 9% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (23 reviews) - Intuitive (15 reviews) - Time-Saving (7 reviews) - All-in-one Solutions (6 reviews) - Customizability (6 reviews) **Cons:** - Difficult Customization (5 reviews) - Limitations (4 reviews) - Poor Customer Support (4 reviews) - Pricing Issues (4 reviews) - Difficult Setup (3 reviews) ### 6. [MemberPress](https://www.g2.com/products/memberpress/reviews) The MemberPress WordPress plugin is an online business-building powerhouse – where SaaS-like speed and ease-of-use meet self-hosted portability and independence. With MemberPress, starting and marketing a fully autonomous business on WordPress is a code-free, friction-free exercise in drag-and-drop creativity. **Average Rating:** 4.6/5.0 **Total Reviews:** 268 **User Satisfaction Scores:** - **Ease of Use:** 8.7/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [MemberPress](https://www.g2.com/sellers/memberpress-dc211af4-c469-4de2-ace1-e8cd67d4e461) - **Year Founded:** 2012 - **HQ Location:** Cedar City, Utah - **LinkedIn® Page:** https://www.linkedin.com/company/memberpress/ (28 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, CEO - **Top Industries:** Health, Wellness and Fitness, E-Learning - **Company Size:** 95% Small-Business, 3% Mid-Market #### Pros & Cons **Pros:** - Customer Support (8 reviews) - Ease of Use (8 reviews) - Integrations (5 reviews) - All-in-one Solution (4 reviews) - Easy Integrations (4 reviews) **Cons:** - Complexity (3 reviews) - Design Issues (3 reviews) - Expensive (3 reviews) - Difficulty (2 reviews) - High Subscription Cost (2 reviews) ### 7. [MemberClicks](https://www.g2.com/products/personify-corp-memberclicks/reviews) MemberClicks provides all-in-one membership management software that includes all the tools membership organizations need to make the most of the web. From online databases and event registrations to custom-designed websites and member communities, our products are tailor-made for small staff organizations. Additionally our solutions can function as a standalone membership website or integrate with an existing site. **Average Rating:** 3.8/5.0 **Total Reviews:** 49 **User Satisfaction Scores:** - **Ease of Use:** 7.8/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.4/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Personify ](https://www.g2.com/sellers/personify) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @SmallWorldLabs (759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/personify-corp/ (322 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 82% Small-Business, 16% Mid-Market ### 8. [ClubRunner](https://www.g2.com/products/clubrunner/reviews) ClubRunner is the award-winning membership management and communication platform that has impacted hundreds of thousands of people worldwide. Better organize your club, improve your communication, and empower people to connect together, communicate online, and collaborate towards higher goals. ClubRunner today has customers in over 30 countries worldwide and offer its software in multiple languages. **Average Rating:** 4.2/5.0 **Total Reviews:** 11 **User Satisfaction Scores:** - **Ease of Use:** 7.5/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [ClubRunner](https://www.g2.com/sellers/clubrunner) - **Year Founded:** 2003 - **HQ Location:** Oakville, CA - **Twitter:** @ClubRunner (637 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5264001/ (20 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 45% Small-Business, 27% Enterprise ### 9. [YourMembership](https://www.g2.com/products/yourmembership/reviews) YourMembership's Association Management Software (AMS) is designed to help small-staff association leaders like you easily manage membership activities, create and build engagement with members, and increase revenue so your organization keeps moving forward. **Average Rating:** 3.3/5.0 **Total Reviews:** 22 **User Satisfaction Scores:** - **Ease of Use:** 7.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.6/10) - **Quality of Support:** 7.5/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.6/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [YourMembership.com](https://www.g2.com/sellers/yourmembership-com) - **Year Founded:** 1998 - **HQ Location:** St. Petersburg, FL - **Twitter:** @yourmembership (2,654 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/yourmembership-com/ (1 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 78% Small-Business, 9% Enterprise ### 10. [Protech AMS](https://www.g2.com/products/protech-ams/reviews) Protech Associates has been helping nonprofit and association leaders “Automate Goodness” for more than 30 years. Our “fully loaded” Association Management System is built on the Microsoft Dynamics 365 platform – your staff and members will love how easy it all feels to work with you. To us, Platform is extremely important. You have a lot to contribute and we know that you are required to achieve an increasingly demanding job with ever-shrinking resources. Our Microsoft Platform allows you to “invest as you grow” and follow a predictable upgrade path. We are a family-owned company and devoted to hand-crafted relationships with our clients. Because of this, you will see the return on investment you need at each of the three stages of our Partnership Relationship: 1. Selection 2. Implementation 3. Optimization We are proud of the trusted relationships we have shared with our Client Partners. We want to earn your trust as well and welcome the opportunity to be of service. Please reach out. **Average Rating:** 3.9/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Ease of Use:** 8.2/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.6/10) - **Quality of Support:** 7.8/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.8/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Protech](https://www.g2.com/sellers/protech) - **Year Founded:** 1984 - **HQ Location:** Columbia, MD - **Twitter:** @protechcloud (441 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/protech-associates (106 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 43% Small-Business, 36% Mid-Market ### 11. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 414 **User Satisfaction Scores:** - **Ease of Use:** 7.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.2/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (634 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Operations Manager - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 9% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### 12. [WildApricot](https://www.g2.com/products/wildapricot/reviews) WildApricot is an all-in-one membership management software designed to fit your organization's needs whether you're an association, non profit, club, or other type of membership-based organization. Serving over 15,000 organizations already, WildApricot offers the tools needed to run a successful organization. With WildApricot you can easily manage your contacts, create newsletters and send out emails, use their website builder to create your own site, process payments, register event attendees, and more. With a user friendly interface, you have the freedom to customize every aspect of your membership management system. If you need any assistance, the WildApricot support team and community of experts are ready to help guide you and share their best practices. **Average Rating:** 3.8/5.0 **Total Reviews:** 43 **User Satisfaction Scores:** - **Ease of Use:** 7.3/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.6/10) - **Quality of Support:** 7.6/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Personify ](https://www.g2.com/sellers/personify) - **Company Website:** https://personifycorp.com/ - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @SmallWorldLabs (759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/personify-corp/ (322 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 75% Small-Business, 14% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (2 reviews) - Access Ease (1 reviews) - Affordable (1 reviews) - All-in-one Solution (1 reviews) - Event Management (1 reviews) **Cons:** - Limited Customization (2 reviews) - Clunky Interface (1 reviews) - Contact Management Issues (1 reviews) - Difficult Customization (1 reviews) - Email Functionality (1 reviews) ### 13. [ChamberMaster](https://www.g2.com/products/chambermaster/reviews) Product Description – GrowthZone ChamberMaster GrowthZone ChamberMaster is a chamber of commerce management software designed to support the operational, engagement, and revenue needs of local and regional chambers of commerce. It provides a centralized system for managing member data, communications, events, sponsorships, billing, and staff workflows in one integrated platform. ChamberMaster functions as a membership and engagement management solution that replaces manual processes, spreadsheets, and disconnected tools with a single source of truth for chamber operations. ChamberMaster is a product of GrowthZone and is built specifically for chambers of commerce that require tools tailored to member-based economic development organizations. The software supports chambers of varying sizes, from small community chambers to larger, multi-staff organizations, with features that scale as operational complexity grows. The platform allows chamber staff to manage member profiles, dues billing, and renewals while tracking engagement across events, communications, sponsorships, and programs. Event management tools support registration, payments, attendance tracking, and follow-up communications. Built-in communication capabilities enable staff to segment audiences and send targeted emails, announcements, and newsletters to members, prospects, and community stakeholders. ChamberMaster also supports non-dues revenue through sponsorship management, advertising opportunities, and event-based revenue tracking. Financial tools help chambers manage invoicing, payments, reporting, and reconciliation, providing visibility into revenue performance and member account status. Reporting and dashboards offer insights into membership trends, engagement levels, and operational activity to support data-informed decision-making. The software is designed for chamber executives, membership directors, event coordinators, and administrative staff who need an efficient way to manage daily operations while maintaining strong member relationships. Key capabilities and value points include: \* Centralized member and business directory management with engagement and billing history \* Event planning and registration tools with payment processing and attendance tracking \* Email and communication tools for targeted outreach and member engagement \* Sponsorship, advertising, and non-dues revenue management \* Reporting and dashboards that provide visibility into membership, revenue, and activity trends GrowthZone ChamberMaster is intended for chambers of commerce seeking a purpose-built management platform that supports operational efficiency, member engagement, and sustainable revenue growth without relying on disconnected systems. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **User Satisfaction Scores:** - **Ease of Use:** 9.2/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10) - **Quality of Support:** 9.8/10 (Category avg: 8.4/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [GrowthZone](https://www.g2.com/sellers/growthzone) - **Year Founded:** 1996 - **HQ Location:** Nisswa, MN - **Twitter:** @growthzoneams (1,014 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/231142/ (170 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market ### 14. [MemberLeap](https://www.g2.com/products/memberleap/reviews) MemberLeap is a comprehensive and flexible membership management solution built around a core database that can enhance your association's daily efficiency. It includes managing members, automating dues collection, communicating with members, conducting online registration for in-person and virtual events, and managing website content, among many other features. **Average Rating:** 4.7/5.0 **Total Reviews:** 13 **User Satisfaction Scores:** - **Ease of Use:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10) - **Quality of Support:** 10.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [MemberLeap](https://www.g2.com/sellers/memberleap) - **Year Founded:** 2000 - **HQ Location:** Grand Ledge, MI - **Twitter:** @ViethConsulting (376 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/396337/ (23 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 100% Small-Business ### 15. [Fonteva for Associations](https://www.g2.com/products/fonteva-for-associations/reviews) Fonteva for Associations is an association management software (perfect for medium/large organizations with 10+ staff users) that combines Salesforce, the world’s #1 CRM, with the features member-based organizations require to develop and nurture constituent relationships and achieve their mission, including: membership & CRM, member portals, communities, microsites, meetings, events, eBusiness, revenue accounting, reports, dashboards, and a development platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 45 **User Satisfaction Scores:** - **Ease of Use:** 8.4/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.6/10) - **Quality of Support:** 9.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Fonteva](https://www.g2.com/sellers/fonteva) - **Year Founded:** 2010 - **HQ Location:** Arlington, VA - **Twitter:** @fonteva (1,312 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1188732/ (52 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management, Information Technology and Services - **Company Size:** 56% Small-Business, 36% Mid-Market ### 16. [MemberSuite](https://www.g2.com/products/membersuite/reviews) GrowthZone's MemberSuite AMS is an association management software (AMS) solution that helps organizations manage complex membership structures, automate administrative workflows, and centralize data for strategic decision-making. Designed specifically for associations with sophisticated governance models, multi-tiered memberships, and diverse revenue streams, it serves as a central operational hub for executive directors, membership professionals, event managers, and finance teams. The platform functions by integrating various operational modules—from fundraising and events to certification and billing—into a single, unified system that facilitates data flow and operational efficiency. Organizations utilizing MemberSuite AMS typically require high levels of configurability to adapt the software to their specific business rules rather than adjusting their processes to fit rigid tools. It addresses the needs of trade associations, professional societies, and non-profits that struggle with disconnected systems or data silos. By providing a 360-degree view of member interactions, the software enables staff to track engagement, process renewals, and manage financial transactions within one interface. The platform's architecture supports deep customization, allowing users to tailor modules for chapters, sections, and committees while maintaining a centralized database. Key functionalities include: Configurable Workflow Automation: The system allows administrators to build and deploy automated workflows that match their organization's unique structure, streamlining tasks such as certification approvals, renewal reminders, and committee management without manual intervention. Business Intelligence and Analytics: Users can access a native data warehouse and advanced reporting tools to visualize trends and generate real-time insights, supporting data-driven leadership and strategic planning for board-level reporting. Comprehensive Financial Management: The platform manages complex financial processes including dues, subscriptions, sponsorships, and deferred revenue, with capabilities to automate mass billing and export sub-ledger entries to accounting systems like QuickBooks and Intacct. Bi-Directional API Integration: MemberSuite AMS features an open API that pushes and pulls data between the AMS and third-party applications, ensuring that all critical tools communicate effectively and that the member record remains the single source of truth. Multi-Layered Membership Support: The software supports intricate organizational hierarchies, enabling the management of chapters, divisions, and varying membership tiers with centralized governance and distributed control mechanisms. **Average Rating:** 4.0/5.0 **Total Reviews:** 54 **User Satisfaction Scores:** - **Ease of Use:** 7.2/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.8/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [GrowthZone](https://www.g2.com/sellers/growthzone) - **Year Founded:** 1996 - **HQ Location:** Nisswa, MN - **Twitter:** @growthzoneams (1,014 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/231142/ (170 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management, Education Management - **Company Size:** 88% Small-Business, 13% Mid-Market ### 17. [Membershipworks](https://www.g2.com/products/membershipworks/reviews) MembershipWorks offers an all-in-one membership software with membership management, directory, online payments, donations and events. Features include a job bank, classified ads and announcement boards. This software as a service offers free support by phone, email and live screen share training. Integrates with WordPress, SquareSpace, Duda, Wix, Weebly, MailChimp, Quickbooks, Xero and more. **Average Rating:** 4.5/5.0 **Total Reviews:** 16 **User Satisfaction Scores:** - **Ease of Use:** 8.5/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.8/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Membershipworks](https://www.g2.com/sellers/membershipworks) - **Year Founded:** 2011 - **HQ Location:** Dallas, TX - **LinkedIn® Page:** https://www.linkedin.com/company/membershipworks/ (3 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 56% Small-Business, 31% Mid-Market ### 18. [Nimble AMS](https://www.g2.com/products/nimble-ams/reviews) Nimble AMS by Community Brands helps you manage every aspect of your association while leveraging the power of the #1 CRM platform, Salesforce. From creating and managing a stellar membership experience to processing orders, managing events, and analyzing your organization’s data, Nimble AMS helps your entire team succeed. Learn more at nimbleams.com. Leverage the power of Salesforce to take your association to the next level. Chatter, Mobile, AppExchange, Content, Workflow, Process Builder, Flows and thousands of other Salesforce features work seamlessly with the traditional AMS features needed to run your organization. Key Features: -Membership -Accounting -Order Processing -Committees -Events -Donations -Certification/Accreditation -Exhibitors -Advertisers -Subscriptions -Sponsorships -Sales Management -Service Management -Community Hub Member Portal -Microsites -Predictions Salesforce Platform: -Access anywhere, anytime -Millions invested in R&D -Built-in business intelligence -Artificial intelligence capabilities (Einstein) -Integration & automation at the core **Average Rating:** 4.3/5.0 **Total Reviews:** 17 **User Satisfaction Scores:** - **Ease of Use:** 8.8/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10) - **Quality of Support:** 8.7/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.2/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Community Brands](https://www.g2.com/sellers/community-brands) - **Year Founded:** 1992 - **HQ Location:** Pittsford, US - **Twitter:** @NimbleAMS (957 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/communitybrands/ (839 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 71% Small-Business, 29% Mid-Market ### 19. [ClubExpress](https://www.g2.com/products/clubexpress/reviews) ClubExpress provides associations with an Internet platform to manage both front-office and back-office operations. ClubExpress combines the association website with the membership database, secure online member signup, renewals and expirations, credit-card processing, membership directory, discussion forums, event calendar and online registration, E-commerce storefront, committees, documents, interests and other modules based on what clubs and associations do. The platform includes a full suite of administration tools to run the organization. There is no programming or HTML experience required; everything is controlled by menus and dialog boxes, and all changes are immediately live. We use state-of-the-art security, there's no advertising and associations own their data at all times. **Average Rating:** 4.0/5.0 **Total Reviews:** 245 **User Satisfaction Scores:** - **Ease of Use:** 6.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.7/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.3/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [ClubExpress](https://www.g2.com/sellers/clubexpress) - **Year Founded:** 2004 - **HQ Location:** Charlotte, NC - **Twitter:** @clubexpress (901 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2884315/ (15 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Civic & Social Organization - **Company Size:** 73% Small-Business, 24% Mid-Market ### 20. [Dashboard](https://www.g2.com/products/dashboard/reviews) Dashboard is an association management software that lets you centralize your operations with member management, member communication, event management, content management, finance, sponsorship and more. **Average Rating:** 4.9/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Ease of Use:** 9.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10) - **Quality of Support:** 10.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Dashboard](https://www.g2.com/sellers/dashboard) - **HQ Location:** N/A - **Twitter:** @adoptdashAMS (24 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Automotive - **Company Size:** 93% Mid-Market, 7% Enterprise ### 21. [SilkStart](https://www.g2.com/products/silkstart/reviews) SilkStart is a leading provider of cloud software for member-based organizations. SilkStart's Association Management System (AMS) streamlines operations through one central database that can be accessed anywhere you can find an internet connection. SilkStart creates beautiful and functional websites that are mobile friendly and can also integrate with existing sites. We simplify complex and time consuming tasks like member management, events, invoicing, payment processing, and communications. **Average Rating:** 4.3/5.0 **Total Reviews:** 12 **User Satisfaction Scores:** - **Ease of Use:** 8.6/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.6/10) - **Quality of Support:** 9.5/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [SilkStart](https://www.g2.com/sellers/silkstart) - **Year Founded:** 2010 - **HQ Location:** Victoria, Canada - **Twitter:** @SilkStart (436 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/798455/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market ### 22. [Forj](https://www.g2.com/products/forj/reviews) Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpose-built to modernize the experience for associations and professional networks. We have over 300 clients today, and a million professionals using our solution to connect, learn and grow. Visit forj.ai to learn more. **Average Rating:** 4.6/5.0 **Total Reviews:** 80 **User Satisfaction Scores:** - **Ease of Use:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.6/10) - **Quality of Support:** 9.1/10 (Category avg: 8.4/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Forj](https://www.g2.com/sellers/forj) - **Year Founded:** 2020 - **HQ Location:** Milwaukee, WI - **LinkedIn® Page:** https://www.linkedin.com/company/mobilize_io/about/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management, Education Management - **Company Size:** 56% Small-Business, 30% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Features (1 reviews) **Cons:** - Integration Issues (1 reviews) ### 23. [SubHub](https://www.g2.com/products/subhub/reviews) Our CMS, the SubHub platform, is easy to use, allowing you “profit from your passion”. By taking care of all things technical without taking away any control of content we leave you free to worry about creating great content, that will look fantastic on your beautiful new website. **Average Rating:** 3.9/5.0 **Total Reviews:** 11 **User Satisfaction Scores:** - **Ease of Use:** 7.2/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [SubHub](https://www.g2.com/sellers/subhub) - **Year Founded:** 2005 - **HQ Location:** Cardiff, United Kingdom - **Twitter:** @subhub (1,282 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/108342/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 82% Small-Business, 18% Mid-Market ### 24. [Springly](https://www.g2.com/products/springly/reviews) Springly, a brand of AssoConnect, is an all-in-one nonprofit management software. It helps organizations save time on daily management with features for fundraising, accounting, website building, emailing, and more. Rated 4.7/5 stars on Google, Springly has over 30,000 happy customers. **Average Rating:** 4.2/5.0 **Total Reviews:** 28 **User Satisfaction Scores:** - **Ease of Use:** 7.6/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [Springly](https://www.g2.com/sellers/springly) - **Year Founded:** 2011 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/springlyorg/ (13 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 79% Small-Business, 21% Mid-Market ### 25. [StarChapter](https://www.g2.com/products/starchapter/reviews) Board volunteers of local association chapters save time and money with StarChapter! The software combines emails, event registration, membership, website design, and payment processing all in one place. A StarChapter Support Advisor will set up your service with you, coordinate the project for you, and train users even when the board transitions. Customers get access to 24/7 online technical support and unlimited industry and training resources. **Average Rating:** 4.1/5.0 **Total Reviews:** 49 **User Satisfaction Scores:** - **Ease of Use:** 7.3/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.6/10) - **Quality of Support:** 7.6/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.0/10 (Category avg: 8.2/10) **Seller Details:** - **Seller:** [StarChapter](https://www.g2.com/sellers/starchapter) - **Year Founded:** 2008 - **HQ Location:** Owings Mills, MD - **Twitter:** @starchapter (783 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2321211/ (22 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 84% Small-Business, 16% Mid-Market ## Parent Category [Association Management Software](https://www.g2.com/categories/association-management-) ## Related Categories - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) - [Club Management Software](https://www.g2.com/categories/club-management-2c58bf0d-13ef-4570-b808-69044d035c7f) --- ## Buyer Guide ### What You Should Know About Association Management Software ### What is Association Management Software? Sometimes managing an organization can feel a lot like herding cats. Nonprofit associations, faith-based organizations, gym management, parent organizations, and more can all benefit from some kind of member management software. Whether that’s to make communication easier among members, collect membership dues, organize an event, or simply maintain a member database, membership management software can streamline any or all of these processes. One of the easiest ways to manage a membership-based organization is to put the power in the members’ hands with some kind of member portal. That may be a mobile app, or a cloud-based software that members can access from a browser on their personal computer. Within that self-service portal, members can submit payments, create member profiles with pertinent contact information, organize an event, send in-app messages, and more. For organizers, these features make tasks such as payment processing, event registration, different membership level creation, and other day-to-day operations much easier by removing much of the manual legwork. Admin users can also create marketing campaigns, keep an eye on member retention, access the membership database, and more. Ideally, any membership management solution makes it easy to perform myriad tasks related to running a membership organization. Key Benefits of Association Management Software - Grow your association’s membership - Easily track and manage the finances of your association - Keep members engaged and help retain them - Automate communications with members - Optimize the sales and marketing departments of your association ### Why Use Association Management Software? Membership-based associations can be complicated affairs. With so many members to keep track of, membership fees to gather, and non-dues revenue to secure, organizers need tools to help them perform daily tasks and stay organized. Member management is a huge portion of running any association, so many association management solutions dedicate a large portion of their features to keeping track of members and their contact information. Other crucial details, such credit card information, payment history, and membership level, are all stored in a database for easy access. Organizers can create their own membership program and build in features like email marketing to increase membership renewals and event attendance. For a business like a gym, these features can be invaluable, making it much easier to track key metrics and see where improvements need to be made. For members, it can also be much easier to interact with the business online, updating information as needed and at their own convenience. Options such as mobile apps allow these tools to be used on the go, which can be ideal if the organization is not a centralized business with a storefront location. ### Who Uses Association Management Software? Membership management software is primarily used by association organizers, owners, and members. An association management solution primarily helps membership organizations perform daily functions as well as plan events, collect membership dues, and communicate with members en masse. Members may access the tool via a mobile app or member portal to make payments, register for an event, or communicate with other members. Organizers can store member data to easily access contact information, payment history, and membership history to better keep track of all of the members and their membership status. ### Kinds of Association Management Software Association management software can look as different as the various organizations using it. While all membership management software may have very similar basic features, depending on the type of organization the software caters toward, there may be very different additional features. **Nonprofit associations –** Nonprofit organizations have a variety of needs that differ from for-profit businesses. For instance, nonprofits need additional fundraising tools to help raise money outside of membership fees. Donation management tools are also important. Nonprofits may also want to be able to set up different membership tiers so they can maximize income. If memberships must be renewed annually or monthly, nonprofits will also need tools that keep track of expiring memberships and have marketing features to encourage these members to renew their memberships. **Membership-based businesses –** Businesses that rely on memberships, such as gyms and monthly subscription services, need tools to help them maintain revenue streams and build their businesses. Membership databases are crucial, as are payment gateways and marketing tools. A member portal can be extremely helpful, allowing members themselves to update pertinent information and submit payment information. **Clubs and other associations –** More informal clubs and other associations may want a more pared-down solution that focuses more on keeping track of members and scheduling events or sending mass communications. A PTO, for example, may want a means to easily send out mass messages to parents if there is an emergency or as a reminder of a school event. An intramural sports team may want to use the contact features to schedule games or tournaments, and event registration tools make it easy to register teams and individual players. ### Association Management Software Features Association management solutions focus on maintaining membership-based businesses and nonprofits. Therefore, the associated features are primarily geared toward maintaining a membership base and securing membership dues. **Member database –** Members are the backbone of any association, so it’s important to be able to store information about them. Contact information, payment information, membership history, and dues or fees owed are all relevant data to organizers. Paper records are difficult to organize and often lead to lost information, while digital records are easy to search and update. A database can also be used for targeted marketing campaigns and membership renewal campaigns. **Member portal –** Some association management platforms offer member portals that allow members to access the tool and make changes to their profiles or pay fees. This is convenient for all users, since organizers don’t need to act as a mediary and members can make changes at their leisure. A member portal may also be accessed by a mobile app, making it easy to receive updates and change information on the go. **Mass communication –** One of the major advantages of association management software is the ability to easily communicate with all or some members at once. Association management platforms may allow organizers to send mass emails or texts, making it easy to make announcements or advertise events. Even without a tool to create mass communication, all the required information is stored digitally, making it easy to retrieve and use. **Event registration –** Some association management platforms include some basic event planning and registration features to make it easy to plan fundraising events, sports tournaments, and other activities for the membership base. By having event registration features and a membership database in the same platform, it becomes much easier to send invitations and track attendance. With a client portal, members can easily register themselves for events they wish to attend. **Payment gateway —** To make it easy for both members and organizers to pay fees and dues, many association management platforms will include a payment gateway. This allows members to pay fees with a credit card at their convenience, or enables organizers to process payments for membership fees or dues onsite. It may even be possible to store credit card information on file, making it much easier to make payments on time and reliably. **Marketing tools –** Some association management platforms include marketing tools that leverage information stored in the member database. Organizers might be able to send out email marketing using the mass communication tools and stored contact information. Built-in marketing tools make it easy to leverage the member data stored in the database into targeted marketing campaigns.