# Best Nonprofit CRM Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.). This type of software integrates with [accounting](https://www.g2.com/categories/accounting) or payment solutions to track donations. Integration with other software solutions for nonprofit companies like [grant management](https://www.g2.com/categories/grant-management) or [fundraising](https://www.g2.com/categories/fundraising) is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution. To qualify for inclusion in the Nonprofit CRM category, a product must: - Provide features to create, manage and track marketing campaigns - Include lead management functionality to prioritize marketing activities - Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events - Facilitate communication with constituents using their preferred channels (email, phone, social media) - Manage constituents profile information as well as their contributions to activities or fundraising ## Top Nonprofit CRM Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Givebutter](https://www.g2.com/products/givebutter/reviews) | 4.7/5.0 (2,126 reviews) | Free fundraising campaigns with donor CRM | "[Big Savings on Card Fees for Nonprofits with GB](https://www.g2.com/survey_responses/givebutter-review-12920000)" | | 2 | [Zeffy](https://www.g2.com/products/zeffy/reviews) | 4.9/5.0 (1,029 reviews) | Fee-free fundraising with integrated donor CRM | "[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)" | | 3 | [Donorbox](https://www.g2.com/products/donorbox/reviews) | 4.6/5.0 (1,492 reviews) | Embeddable donation forms with pay-per-use pricing | "[Ideal for recurring donations - professional interface, but sometimes the site bugs](https://www.g2.com/survey_responses/donorbox-review-13046016)" | | 4 | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5.0 (883 reviews) | Donor retention tracking with engagement scoring | "[Intuitive Donor Management with Outstanding Support](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304)" | | 5 | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5.0 (428 reviews) | Donor tracking with automated stewardship workflows | "[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)" | | 6 | [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5.0 (82 reviews) | Donor and volunteer tracking with Salesforce customization | "[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)" | | 7 | [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | 3.9/5.0 (621 reviews) | Fundraiser-facing donor CRM with dual-view architecture | "[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)" | | 8 | [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) | 4.3/5.0 (101 reviews) | Membership operations with program registration tracking | "[Streamlined Member Management with Reliable Payments](https://www.g2.com/survey_responses/daxko-operations-review-13074020)" | | 9 | [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) | 4.4/5.0 (562 reviews) | Donor acknowledgment and retention tracking workflows | "[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)" | | 10 | [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) | 4.3/5.0 (280 reviews) | — | "[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)" | ## G2 Grid® for Nonprofit CRM Software ![G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/nonprofit-crm/grids.png?focus%5B%5D=97514&focus%5B%5D=144315&focus%5B%5D=56227&focus%5B%5D=14487&focus%5B%5D=4435&focus%5B%5D=51407&focus%5B%5D=4432&focus%5B%5D=9907) Highlighted products: Givebutter, Zeffy, Donorbox, Bloomerang CRM, Neon CRM, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), Blackbaud Raiser's Edge NXT, and Daxko Operations. Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=donorbox&focus%5B%5D=bloomerang-crm&focus%5B%5D=neon-one-llc-neon-crm&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=daxko-operations) ## How Many Nonprofit CRM Software Products Does G2 Track? **Total Products under this Category:** 149 ### Category Stats (Jul 2026) - **Average Rating**: 4.14/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: DonorSnap (+1.66%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Nonprofit CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,600+ Authentic Reviews - 149+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Nonprofit CRM Software Is Best for Your Use Case? - **Leader:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Highest Performer:** [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) - **Easiest to Use:** [Zeffy](https://www.g2.com/products/zeffy/reviews) - **Top Trending:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) --- **Sponsored** ### Hire2Retire RoboMQ’s Hire2Retire is an Identity Governance and Administration (IGA) solution designed to manage the complete workforce lifecycle, encompassing joiners, movers, and leavers (JML) events such as hiring, role changes, department transfers, terminations, and long-term leaves. This solution effectively bridges the gap between HR systems and IT infrastructure by synchronizing identity data with platforms like Active Directory (AD), Entra ID, Okta, and Google Workspace. By ensuring that user access and privileges are consistently aligned with their roles within the organization, Hire2Retire enhances overall operational efficiency. Targeted primarily at mid to large, fast-growing organizations, Hire2Retire addresses the challenges associated with manual and fragmented lifecycle management processes. Traditional methods of onboarding and offboarding can be slow, error-prone, and resource-intensive, often leading to security vulnerabilities, compliance risks, and diminished employee experiences. By automating these processes, Hire2Retire not only streamlines operations but also significantly reduces operational overhead, allowing organizations to focus on more strategic initiatives. One of the standout features of Hire2Retire is its extensive integration capabilities. With connections to 27 HR and Applicant Tracking Systems (ATS), major identity providers, and over 10 leading service management platforms such as ServiceNow, Salesforce, SolarWinds, and FreshService, the solution enables seamless identity orchestration. Its robust library of connectors allows for the automatic provisioning and deprovisioning of access to third-party applications based on profile-driven entitlements, making it a scalable and flexible IGA solution that adapts to the needs of modern enterprises. From a governance and security standpoint, Hire2Retire enforces role-based access control and continuously aligns user privileges with their job functions. This ensures that employees have the right level of access at all times, reducing the risk of over-provisioning. Additionally, timely deprovisioning during terminations or role changes helps prevent unauthorized access, protecting the organization from potential security breaches and reputational risks. Hire2Retire supports organizational compliance with key regulatory frameworks and standards including SOX, HIPAA, ISO 27001, and GDPR, providing complete audit trails for every identity lifecycle event. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bchosen_at%5D=2026-07-14T08%3A04%3A58Z&secure%5Bdisplayable_resource_id%5D=257&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=168476&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=168476&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm&secure%5Btoken%5D=9442e06762e044cc00272e13b4dfc05449177b5e3814ef5eaf38ae00b0c55cae&secure%5Burl%5D=https%3A%2F%2Fwww.robomq.io%2Fproducts%2Fhire2retire%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Nonprofit CRM Software Products in 2026? ### 1. [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,126 **How Do G2 Users Rate Givebutter?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Fundraising:** 9.0/10 (Category avg: 8.0/10) - **Reporting:** 8.3/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Givebutter?** - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** https://www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Wilmington, DE - **LinkedIn® Page:** https://www.linkedin.com/company/givebutter/about (177 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 83% Small-Business, 11% Mid-Market #### What Are Givebutter's Pros and Cons? **Pros:** - Ease of Use (397 reviews) - Fundraising (216 reviews) - Intuitive (169 reviews) - Easy Setup (164 reviews) - Setup Ease (140 reviews) **Cons:** - Missing Features (82 reviews) - Donation Management (63 reviews) - High Fees (52 reviews) - Limited Customization (52 reviews) - Limited Features (46 reviews) ### What Do G2 Reviewers Say About Givebutter? *AI-generated summary from verified user reviews* **Pros:** - Users find Givebutter incredibly **easy to use** , allowing quick setup and seamless integration for fundraising efforts. - Users highlight the **user-friendly fundraising features** of Givebutter, making event management and donor tracking effortless. - Users praise the **intuitive interface** of Givebutter, making fundraising and donor communication effortlessly efficient. - Users find the **easy setup** of Givebutter allows quick and effective campaign management for fundraising success. - Users praise the **easy setup** of Givebutter, finding it simple and intuitive even for first-time users. **Cons:** - Users find that the **missing features** in Givebutter can complicate processes and slow down campaign creation. - Users experience **issues with pledge management** , including lost funds and cumbersome mobile usage hindering donations. - Users express concern over the **high credit card fees** , feeling it unfairly affects both donors and nonprofits. - Users find the **limited customization** options frustrating, particularly regarding donation pages and campaign forms. - Users find the **limited features** of Givebutter cumbersome, particularly in contact imports and campaign management. #### What Are Recent G2 Reviews of Givebutter? **"[Big Savings on Card Fees for Nonprofits with GB](https://www.g2.com/survey_responses/givebutter-review-12920000)"** **Rating:** 5.0/5.0 stars *— Laura T.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12920000) --- **"[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)"** **Rating:** 4.0/5.0 stars *— Angela F.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12925463) --- #### What Are G2 Users Discussing About Givebutter? - [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments - [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments - [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments - [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments - [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments ### 2. [Zeffy](https://www.g2.com/products/zeffy/reviews) Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,029 **How Do G2 Users Rate Zeffy?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 9.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Zeffy?** - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** https://www.zeffy.com/ - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/zeffy/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 57% Small-Business, 3% Mid-Market #### What Are Zeffy's Pros and Cons? **Pros:** - Ease of Use (499 reviews) - No Fees (323 reviews) - Easy Setup (297 reviews) - Setup Ease (264 reviews) - Fundraising (240 reviews) **Cons:** - Missing Features (69 reviews) - Donation Management (64 reviews) - Limitations (56 reviews) - Donation Issues (51 reviews) - Limited Customization (48 reviews) ### What Do G2 Reviewers Say About Zeffy? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Zeffy, making it simple for various event and fundraising needs. - Users appreciate the **no fees** aspect of Zeffy, enabling non-profits to retain more funds and streamline transactions. - Users rave about the **easy setup** of Zeffy, making it simple to launch and manage fundraising campaigns. - Users find the **initial setup of Zeffy very easy** , enabling quick campaign creation and organization for their nonprofits. - Users value Zeffy for its **free fundraising platform** , which enhances donation management and supports nonprofit missions effectively. **Cons:** - Users express concerns about **missing features** , particularly regarding item categorization and enhanced donation options in Zeffy. - Users find Zeffy's **donation management confusing** , complicating the process of opting out of the contribution fee. - Users experience **integration limitations** with Zeffy, affecting design flexibility and overall campaign complexity. - Users find **donation tracking and platform fees problematic** , complicating reconciliation and feeling pushy towards additional contributions. - Users find that **limited customization** options in Zeffy restrict their ability to personalize forms and workflows effectively. #### What Are Recent G2 Reviews of Zeffy? **"[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)"** **Rating:** 4.0/5.0 stars *— denise c.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-9950169) --- **"[A Game-Changer for Our Small Nonprofit](https://www.g2.com/survey_responses/zeffy-review-13085173)"** **Rating:** 5.0/5.0 stars *— Jennifer C.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-13085173) --- ### 3. [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,492 **How Do G2 Users Rate Donorbox?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Fundraising:** 8.9/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 8.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Donorbox?** - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** https://donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox (6,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3704931/ (151 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small-Business, 3% Mid-Market #### What Are Donorbox's Pros and Cons? **Pros:** - Ease of Use (442 reviews) - Easy Setup (349 reviews) - Setup Ease (300 reviews) - Donations Management (236 reviews) - Fundraising (175 reviews) **Cons:** - High Fees (110 reviews) - Donation Management (100 reviews) - Pricing Issues (92 reviews) - Payment Issues (72 reviews) - Limited Customization (69 reviews) ### What Do G2 Reviewers Say About Donorbox? *AI-generated summary from verified user reviews* **Pros:** - Users commend Donorbox for its **ease of use** , facilitating a smooth donation and setup process. - Users love the **easy setup** of Donorbox, making fundraising efficient and accessible for their organizations. - Users appreciate the **setup ease** of Donorbox, allowing quick installation and efficient fundraising without complications. - Users find **Donations Management** easy to use, appreciating the cost-effective and functional features for their charities. - Users value the **affordable fees** and quick setup of Donorbox, making fundraising easy and effective for their organizations. **Cons:** - Users are frustrated by the **high fees** that diminish their donations, impacting essential funding for nonprofits. - Users express concern over **transaction fees** that reduce the overall impact of smaller donations to their causes. - Users find the **pricing issues** challenging, especially with additional costs for integrations and premium features. - Users express frustration over **payment issues** , including fees and the need for multiple accounts for transactions. - Users feel there is a lack of **customization options** in Donorbox, limiting their ability to tailor it to their needs. #### What Are Recent G2 Reviews of Donorbox? **"[Ideal for recurring donations - professional interface, but sometimes the site bugs](https://www.g2.com/survey_responses/donorbox-review-13046016)"** **Rating:** 4.0/5.0 stars *— ASBL On est ensemble .* [Read full review](https://www.g2.com/survey_responses/donorbox-review-13046016) --- **"[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)"** **Rating:** 5.0/5.0 stars *— Aliesha V.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-12923887) --- #### What Are G2 Users Discussing About Donorbox? - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) ### 4. [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 883 **How Do G2 Users Rate Bloomerang CRM?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Fundraising:** 8.7/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.8/10 (Category avg: 7.9/10) **Who Is the Company Behind Bloomerang CRM?** - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** https://bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech (7,701 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2675499/ (577 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 81% Small-Business, 18% Mid-Market #### What Are Bloomerang CRM's Pros and Cons? **Pros:** - Ease of Use (28 reviews) - Report Generation (14 reviews) - Reporting (14 reviews) - Intuitive (13 reviews) - Customer Support (12 reviews) **Cons:** - Email Functionality (7 reviews) - Limited Customization (7 reviews) - Limited Features (7 reviews) - Email Management (6 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Bloomerang CRM? *AI-generated summary from verified user reviews* **Pros:** - Users find Bloomerang to be **incredibly easy to use** , enhancing their experience with robust, user-friendly features. - Users value the **report generation capabilities** of Bloomerang, enabling them to easily access and customize essential data. - Users value the **robust reporting features** in Bloomerang, enabling easy access to accurate and customizable data. - Users love the **intuitive interface** of Bloomerang CRM, making navigation and reporting seamless and enjoyable. - Users praise Bloomerang's **incredible customer support** , noting responsiveness and helpfulness in addressing queries and issues. **Cons:** - Users find the **email functionality lacking** , seeking more customization options and robust features compared to competitors. - Users find **limited customization** in Bloomerang CRM, especially regarding email templates and feature flexibility. - Users express frustration over **limited features** in Bloomerang CRM, hindering customization and integration capabilities. - Users are disappointed with the **limited email capabilities** of Bloomerang, wishing for more robust features. - Users find the **steep learning curve** of Bloomerang CRM challenging, especially with infrequent usage and limited training support. #### What Are Recent G2 Reviews of Bloomerang CRM? **"[Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)"** **Rating:** 5.0/5.0 stars *— Julie S.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942) --- **"[Intuitive Donor Management with Outstanding Support](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304)"** **Rating:** 4.5/5.0 stars *— Juan H.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304) --- #### What Are G2 Users Discussing About Bloomerang CRM? - [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for) - [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for) - [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment - [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do) - [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment ### 5. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 428 **How Do G2 Users Rate Neon CRM?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.3/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Neon CRM?** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Neon CRM's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### What Do G2 Reviewers Say About Neon CRM? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of Neon CRM, praising its intuitive design and efficient navigation for nonprofits. - Users appreciate the **user-friendly features** of Neon CRM, enhancing nonprofit management with customizable options and excellent support. - Users praise the **responsive and caring customer support** of Neon CRM, enhancing their overall experience. - Users value the **responsive support and efficient donor record management** offered by Neon CRM, enhancing their experience significantly. - Users value the **all-in-one solution** of Neon CRM, enhancing efficiency and user experience for nonprofit management. **Cons:** - Users find the **difficult learning** curve for advanced features of Neon CRM challenging, requiring extra training and support. - Users find the **reporting and event management features not intuitive** , complicating their ability to easily navigate and utilize the system. - Users are frustrated with Neon CRM's **lacking features** , hindering usability and revealing limitations during setup and usage. - Users express frustration over **missing features** in Neon CRM, limiting functionality and complicating user experience significantly. - Users find **inefficient reporting** in Neon CRM frustrating, as recent changes complicate data handling and communication efforts. #### What Are Recent G2 Reviews of Neon CRM? **"[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)"** **Rating:** 4.0/5.0 stars *— Alyssa A.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562784) --- **"[Flexible, Easy Donor Tracking with Excellent, Responsive Support](https://www.g2.com/survey_responses/neon-crm-review-12297340)"** **Rating:** 4.5/5.0 stars *— Edmund S.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12297340) --- ### 6. [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 **How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.8/10 (Category avg: 7.9/10) - **Donor Communications:** 7.2/10 (Category avg: 7.9/10) **Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)'s Pros and Cons? **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - Features (2 reviews) - CRM Integration (1 reviews) - Data Storage (1 reviews) **Cons:** - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) - Difficult Learning Curve (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **customizability** of Agentforce Nonprofit, enabling tailored solutions for fundraising and program management. - Users value the **customization options** in Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users value the **customizability and extensive features** of Agentforce Nonprofit, enhancing fundraising and program management seamlessly. - Users appreciate the **customizable CRM integration** of Agentforce Nonprofit, enhancing program management and transaction efficiency. - Users value the **data storage capabilities** of Agentforce Nonprofit, enabling efficient information retrieval and access. **Cons:** - Users find the **confusing terminology** in Agentforce Nonprofit challenging, though training improves overall usability. - Users find the **difficult learning** curve challenging, as it differs from other Salesforce products. - Users find a **difficult learning curve** with Agentforce Nonprofit, needing time to adjust to its unique features. - Users find the **expensive billing process** to be aggressive, along with subpar implementation and customer service. - Users find the **high fees** and aggressive billing process detrimental to their experience with Agentforce Nonprofit. #### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? **"[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)"** **Rating:** 5.0/5.0 stars *— Julio E. R.* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107) --- **"[A Win-Win Start: 10 Free Licenses to Try Before You Invest](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424) --- #### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo) - [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce) - [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack) - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment ### 7. [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 621 **How Do G2 Users Rate Blackbaud Raiser's Edge NXT?** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10) - **Fundraising:** 7.1/10 (Category avg: 8.0/10) - **Reporting:** 6.6/10 (Category avg: 7.9/10) - **Donor Communications:** 6.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud Raiser's Edge NXT?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 49% Mid-Market, 41% Small-Business #### What Are Blackbaud Raiser's Edge NXT's Pros and Cons? **Pros:** - Ease of Use (69 reviews) - Intuitive (30 reviews) - User Experience (29 reviews) - Features (25 reviews) - Donor Management (24 reviews) **Cons:** - Missing Features (34 reviews) - Database Issues (19 reviews) - Limited Features (18 reviews) - Limitations (17 reviews) - Limited Access (15 reviews) ### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Blackbaud Raiser's Edge NXT, highlighting its user-friendly interface and efficiency. - Users appreciate the **intuitive design** of Raiser's Edge NXT, making it friendly for those unfamiliar with database systems. - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making it accessible for everyone. - Users appreciate the **flexible features** of Blackbaud Raiser's Edge NXT, enabling powerful navigation and effective fundraising. - Users appreciate the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. **Cons:** - Users find the **missing features** frustrating, particularly lacking database functionalities and event form customization options. - Users experience **database issues** as WebView lacks key functionalities, leading to frustration and reliance on outdated systems. - Users find the **limited features** of Raiser’s Edge NXT frustrating, wishing for more comprehensive database functionalities. - Users find the **limited functionality in WebView** frustrating as it complicates common tasks compared to database view. - Users desire **limited access** to features and integrations, impacting their ability to work efficiently with multiple donors. #### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT? **"[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)"** **Rating:** 4.0/5.0 stars *— Rhiannon A.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217) --- **"[Industry Leader Trying to Modernize](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016)"** **Rating:** 4.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016) --- #### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT? - [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for) - [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost) - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database) - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment ### 8. [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.3/5.0 **Total Reviews:** 101 **How Do G2 Users Rate Daxko Operations?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.5/10 (Category avg: 8.0/10) - **Reporting:** 6.9/10 (Category avg: 7.9/10) - **Donor Communications:** 7.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Daxko Operations?** - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** https://www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko (2,161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/daxko (888 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Health, Wellness and Fitness - **Company Size:** 63% Mid-Market, 22% Small-Business #### What Are Daxko Operations's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Efficiency (11 reviews) - Efficiency Improvement (11 reviews) - Navigation Ease (11 reviews) - Functionality (9 reviews) **Cons:** - Technical Issues (9 reviews) - Missing Features (6 reviews) - Not User-Friendly (5 reviews) - Donation Management (4 reviews) - Accounting Limitations (3 reviews) ### What Do G2 Reviewers Say About Daxko Operations? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Daxko Operations, finding it quick and efficient for daily tasks. - Users value the **efficiency** of Daxko Operations, enabling seamless communication and effective client support across departments. - Users value the **efficiency improvement** of Daxko Operations, streamlining complex tasks and enhancing team productivity. - Users value the **navigation ease** of Daxko Operations, enjoying quick access to vital information and features. - Users praise the **robust functionality** of Daxko Operations, which simplifies management and enhances overall operational efficiency. **Cons:** - Users experience **technical issues** with Daxko Operations, including crashes and difficulties with peripheral configurations and updates. - Users desire **missing features** such as credit application and easier access to help, complicating their workflow. - Users find Daxko Operations **not user-friendly** , struggling with navigation, outdated interface, and limited report customization. - Users find the **constant changes and updates** in donation management frustrating, affecting their overall experience with Daxko Operations. - Users find **accounting limitations** in Daxko Operations, particularly in payment scheduling and reporting capabilities. #### What Are Recent G2 Reviews of Daxko Operations? **"[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)"** **Rating:** 4.5/5.0 stars *— Hailey W.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783) --- **"[Streamlined Member Management with Reliable Payments](https://www.g2.com/survey_responses/daxko-operations-review-13074020)"** **Rating:** 4.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-13074020) --- #### What Are G2 Users Discussing About Daxko Operations? - [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do) - [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca) - [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost) - [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app) - [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do) ### 9. [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 562 **How Do G2 Users Rate DonorPerfect?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.4/10 (Category avg: 7.9/10) **Who Is the Company Behind DonorPerfect?** - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** https://www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect (6,877 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/showcase/donorperfect-software/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 76% Small-Business, 22% Mid-Market #### What Are DonorPerfect's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Ease of Use (63 reviews) - Staff Helpfulness (30 reviews) - Donor Management (28 reviews) - Features (27 reviews) **Cons:** - Missing Features (17 reviews) - Limitations (16 reviews) - Learning Curve (15 reviews) - Report Generation (14 reviews) - Not Intuitive (13 reviews) ### What Do G2 Reviewers Say About DonorPerfect? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **knowledgeable and friendly customer support** of DonorPerfect, ensuring timely assistance for all needs. - Users praise the **user-friendly interface** of DonorPerfect, making customization and donor searching easy and efficient. - Users commend the **helpfulness of staff** at DonorPerfect, offering knowledgeable and friendly support for effective assistance. - Users appreciate the **centralized and user-friendly donor management** of DonorPerfect, enhancing data accuracy and fundraising efficiency. - Users appreciate the **user-friendly features** of DonorPerfect, facilitating efficient donor management and streamlined operations. **Cons:** - Users note that **missing features** in DonorPerfect hinder usability and integration with modern tools, impacting overall efficiency. - Users find **reporting and account management limitations** frustrating, leading to inefficiencies in donor interactions and event management. - Users find the **steep learning curve** of DonorPerfect challenging, potentially hindering their effective usage of the software. - Users find the **report generation challenging** , struggling with accessibility and intuitiveness in data pulls. - Users find DonorPerfect **not intuitive** , with features spread out and difficult navigation leading to frustration. #### What Are Recent G2 Reviews of DonorPerfect? **"[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)"** **Rating:** 4.0/5.0 stars *— Beth D.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274) --- **"[Modern, Intuitive CRM with Excellent Support and Reporting](https://www.g2.com/survey_responses/donorperfect-review-12203584)"** **Rating:** 4.0/5.0 stars *— Emily K.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584) --- #### What Are G2 Users Discussing About DonorPerfect? - [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for) - [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software) - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment - [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect) ### 10. [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Virtuous CRM+?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Virtuous CRM+?** - **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous) - **Company Website:** https://www.virtuouscrm.com - **Year Founded:** 2014 - **HQ Location:** Phoenix, AZ - **Twitter:** @VirtuousCRM (892 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10156539/ (206 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Development - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 63% Small-Business, 35% Mid-Market #### What Are Virtuous CRM+'s Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Intuitive (4 reviews) - Customer Support (3 reviews) - Easy Integrations (3 reviews) - Email Marketing (3 reviews) **Cons:** - Expensive (2 reviews) - Form Design Issues (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Payment Issues (2 reviews) ### What Do G2 Reviewers Say About Virtuous CRM+? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface** of Virtuous CRM+, making daily tasks simple and straightforward. - Users love the **intuitive and user-friendly interface** of Virtuous CRM+, making daily tasks straightforward and efficient. - Users appreciate the **knowledgeable and helpful customer support** that enhances their experience with Virtuous CRM+. - Users love the **easy integrations** of Virtuous CRM+, enhancing workflow and simplifying various tasks effectively. - Users value the **intuitive email marketing automation** of Virtuous CRM+, enhancing efficiency in their nonprofit operations. **Cons:** - This tool is **costly for small enterprises** , making it less accessible despite its overall quality. - Users find that **form design issues** hinder information collection and desire greater customization options for improved usability. - Users face **integration issues** with Virtuous CRM+, impacting the overall functionality and event capabilities. - Users desire greater **customization options** for forms in Virtuous CRM+, limiting their ability to tailor experiences. - Users find **payment issues** with Virtuous CRM+, as forms are often impractical for collecting information and payments. #### What Are Recent G2 Reviews of Virtuous CRM+? **"[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)"** **Rating:** 5.0/5.0 stars *— Clark B.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699) --- **"[Complete CRM that meets our day to day needs and is easy to use](https://www.g2.com/survey_responses/virtuous-crm-review-8481150)"** **Rating:** 5.0/5.0 stars *— Sue R.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-8481150) --- #### What Are G2 Users Discussing About Virtuous CRM+? - [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for) ### 11. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,710 **How Do G2 Users Rate NetSuite?** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 7.3/10 (Category avg: 7.9/10) **Who Is the Company Behind NetSuite?** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (827,997 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### What Are NetSuite's Pros and Cons? **Pros:** - Ease of Use (521 reviews) - Customizability (342 reviews) - Functionality (318 reviews) - Customization Options (304 reviews) - Customization (278 reviews) **Cons:** - Learning Curve (354 reviews) - Improvement Needed (306 reviews) - Missing Features (265 reviews) - Limited Customization (229 reviews) - Not User-Friendly (227 reviews) ### What Do G2 Reviewers Say About NetSuite? *AI-generated summary from verified user reviews* **Pros:** - Users find NetSuite's **ease of use** outstanding, enabling smooth workflows and effortless customization for efficient tasks. - Users enjoy the **customizable reporting tools** in NetSuite, enhancing decision-making and operational efficiency across the business. - Users appreciate the **seamless integration and robust functionality** of NetSuite, enhancing their overall user experience significantly. - Users value the **extensive customization options** in NetSuite, enhancing business adaptability and automation efficiency. - Users love the **customization capabilities** of NetSuite, enabling tailored functionality that significantly enhances business operations. **Cons:** - Users find the **steep learning curve** of NetSuite challenging, making initial navigation and customization time-consuming. - Users find that **improvement is needed** in report navigation and the manufacturing interface, affecting overall usability. - Users find **missing features** in NetSuite limit functionality and hinder efficient management across various tasks. - Users express frustration over **limited customization** options in NetSuite, hindering their ability to tailor the system effectively. - Users find the **user interface not user-friendly** , experiencing difficulties with report creation and integration complexities. #### What Are Recent G2 Reviews of NetSuite? **"[Real-Time Visibility Across Finance, Inventory, Purchasing, and Sales](https://www.g2.com/survey_responses/netsuite-review-12905951)"** **Rating:** 5.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12905951) --- **"[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)"** **Rating:** 4.5/5.0 stars *— Abhishek G.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12967208) --- #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### 12. [Glue Up](https://www.g2.com/products/glue-up/reviews) Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various digital tools, all from a single interface. This comprehensive solution integrates essential functionalities such as CRM, event management, membership management, email marketing, project management, training management, surveys, and financial tools, providing users with a cohesive experience that simplifies their operations. Targeted primarily at associations, Chambers of Commerce, event organizers, and other member-based organizations, Glue Up is perfect choice for those seeking to enhance their community engagement and operational efficiency. The platform is particularly beneficial for organizations that require robust tools to manage memberships, organize events, and communicate effectively with their members. By consolidating multiple functionalities into one platform, Glue Up allows organizations to focus on their core mission of serving their communities while reducing the complexity of managing disparate systems. Key features of Glue Up include its two mobile applications—one designed for organizations and the other for their communities—both available at no additional cost. These mobile apps enable users to manage their activities on the go, ensuring that they can stay connected and engaged with their members anytime, anywhere. Additionally, Glue Up's advanced engagement features, such as Speed Networking, Community Engagement Solutions, and Chapter Management, provide organizations with innovative ways to foster interaction and collaboration among their members. Since its introduction of AI capabilities in 2023, Glue Up has positioned itself as the first AI-powered association management software. This advancement allows organizations to leverage artificial intelligence to enhance member engagement and streamline operations further. The platform's unique offerings, including White Label and Webinar Engagement Solutions, cater to the specific needs of demanding member organizations, making it a versatile choice for those looking to elevate their community-building efforts. With over 3,000 organizations utilizing Glue Up across more than 70 countries, the platform has proven its effectiveness in helping member communities thrive. By integrating a wide array of tools and features into a single platform, Glue Up stands out as a comprehensive solution that addresses the diverse needs of organizations aiming to enhance their community engagement and operational success. #ams #communityfirst **Average Rating:** 4.5/5.0 **Total Reviews:** 136 **How Do G2 Users Rate Glue Up?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Fundraising:** 6.7/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 6.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Glue Up?** - **Seller:** [Glue Up](https://www.g2.com/sellers/glue-up) - **Year Founded:** 2013 - **HQ Location:** Tysons, VA - **Twitter:** @Glue_Up (887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3320588/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Events Services - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Glue Up's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Event Management (12 reviews) - Customer Support (11 reviews) - Features (10 reviews) - Helpful (9 reviews) **Cons:** - Difficulty (4 reviews) - Missing Features (4 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Confusing Interface (2 reviews) ### What Do G2 Reviewers Say About Glue Up? *AI-generated summary from verified user reviews* **Pros:** - Users find Glue Up's **ease of use** enhances member engagement and streamlines communication effortlessly. - Users value the **streamlined event management** capabilities of Glue Up, enhancing organization and communication effectively. - Users commend Glue Up for its **excellent customer support** , appreciating the quick, professional assistance and ongoing improvements. - Users value the **user-friendly interface and excellent support** provided by Glue Up, enhancing community engagement and efficiency. - Users value the **helpful customer service** of Glue Up, praising their prompt and professional support. **Cons:** - Users face **significant difficulties** during setup, especially with payment processing and DNS configuration, impacting their experience. - Users note the **missing features** in Glue Up, particularly lacking basic event management and invoice handling functionality. - Users find a **steep learning curve** with Glue Up, requiring time for proper training and onboarding to avoid confusion. - Users note a **learning difficulty** with Glue Up, emphasizing the need for thorough onboarding to avoid overwhelm. - Users find the **confusing interface** of Glue Up frustrating, often struggling with navigation and accessing contact information. #### What Are Recent G2 Reviews of Glue Up? **"[Great Tutorial Videos Make Onboarding Easy](https://www.g2.com/survey_responses/glue-up-review-12433772)"** **Rating:** 4.5/5.0 stars *— Emoinu O.* [Read full review](https://www.g2.com/survey_responses/glue-up-review-12433772) --- **"[Efficient Event & Contact Management with Excellent Support](https://www.g2.com/survey_responses/glue-up-review-11999268)"** **Rating:** 4.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/glue-up-review-11999268) --- #### What Are G2 Users Discussing About Glue Up? - [How has Glue Up transformed your event management process, and what do you think needs improvement?](https://www.g2.com/discussions/how-has-glue-up-transformed-your-event-management-process-and-what-do-you-think-needs-improvement) - [What does Glue Up do?](https://www.g2.com/discussions/what-does-glue-up-do) - [How do I check in glue up?](https://www.g2.com/discussions/how-do-i-check-in-glue-up) - [How much does Glueup cost?](https://www.g2.com/discussions/how-much-does-glueup-cost) - [How does glue up work?](https://www.g2.com/discussions/how-does-glue-up-work) - 1 comment ### 13. [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 **How Do G2 Users Rate NationBuilder?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.1/10 (Category avg: 8.0/10) - **Reporting:** 7.1/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind NationBuilder?** - **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder) - **Company Website:** https://nationbuilder.com/ - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @NationBuilder (15,261 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2514119/ (100 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 83% Small-Business, 10% Mid-Market #### What Are NationBuilder's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Email Communication (1 reviews) - Email Marketing (1 reviews) - Features (1 reviews) **Cons:** - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About NationBuilder? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of NationBuilder's features makes setup and management effortless and effective. - Users find the **easy setup** of NationBuilder's features to be both powerful and user-friendly. - Users value the **easy setup and powerful features** of NationBuilder's email communication tools for effective outreach. - Users appreciate the **ease of setup and powerful functionality** of NationBuilder's email marketing features. - Users love the **powerful filter and email blast features** of NationBuilder, praising their ease of setup and use. **Cons:** - Users find the **difficult learning** curve challenging at first, but it becomes easier once mastered. - Users find the **difficult setup** of NationBuilder challenging initially, though it becomes easier with practice. - Users find the **learning curve steep** , but once mastered, the platform becomes user-friendly and efficient. - Users find the **learning difficulty** of NationBuilder can delay initial setup, but it becomes user-friendly later. - Users find the **setup difficulty** challenging initially, but it becomes easier after learning the system. #### What Are Recent G2 Reviews of NationBuilder? **"[NationBuilder is worth considering!](https://www.g2.com/survey_responses/nationbuilder-review-9896664)"** **Rating:** 5.0/5.0 stars *— Michael C.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-9896664) --- **"[Gets you up and running fast while addressing crucial business processes.](https://www.g2.com/survey_responses/nationbuilder-review-11457680)"** **Rating:** 5.0/5.0 stars *— Melanie B.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-11457680) --- #### What Are G2 Users Discussing About NationBuilder? - [What is NationBuilder used for?](https://www.g2.com/discussions/what-is-nationbuilder-used-for) - [What does NationBuilder do?](https://www.g2.com/discussions/what-does-nationbuilder-do) - [What is nation builder software?](https://www.g2.com/discussions/what-is-nation-builder-software) - [Is NationBuilder a CRM?](https://www.g2.com/discussions/is-nationbuilder-a-crm) - [How much does NationBuilder cost?](https://www.g2.com/discussions/how-much-does-nationbuilder-cost) ### 14. [iMIS](https://www.g2.com/products/imis/reviews) iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 233 **How Do G2 Users Rate iMIS?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.8/10 (Category avg: 7.9/10) **Who Is the Company Behind iMIS?** - **Seller:** [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi) - **Company Website:** https://www.advsol.com/ - **Year Founded:** 1991 - **HQ Location:** Alexandria, Virginia - **Twitter:** @iMISbyASI (5,746 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/advanced-solutions-international-inc./ (257 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 82% Small-Business, 16% Mid-Market #### What Are iMIS's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Features (14 reviews) - Customer Support (12 reviews) - Customizability (10 reviews) - Easy Integrations (10 reviews) **Cons:** - Learning Curve (8 reviews) - Complexity (5 reviews) - Limited Customization (5 reviews) - Technical Issues (5 reviews) - High Fees (4 reviews) ### What Do G2 Reviewers Say About iMIS? *AI-generated summary from verified user reviews* **Pros:** - Users find iMIS to be **extremely user-friendly** , benefiting from seamless integration and responsive support throughout their experience. - Users appreciate the **flexibility and customization** of iMIS, enhancing their operational efficiency and member engagement. - Users value the **excellent customer support** from iMIS, noted for its responsiveness, knowledge, and reliability. - Users appreciate the **flexibility and customizability** of iMIS, enabling tailored solutions for their organizational needs. - Users love the **easy integrations** of iMIS, enhancing workflows and creating a connected experience for staff and members. **Cons:** - Users note a **steep learning curve** for iMIS, describing challenges with complex functions and the need for improved training resources. - Users find the **complexity** of iMIS's setup and billing processes overwhelming, requiring significant time and effort. - Users find **limited customization** challenging, as adjustments often complicate updates and require extensive coding knowledge. - Users report frequent **technical issues** , including glitches and a steep learning curve that complicates usage. - Users find the **high fees** for iMIS burdensome, especially with additional costs for modules and upgrades. #### What Are Recent G2 Reviews of iMIS? **"[All-in-One Integrated Platform That’s Easy to Customize](https://www.g2.com/survey_responses/imis-review-13061664)"** **Rating:** 4.0/5.0 stars *— michelle m.* [Read full review](https://www.g2.com/survey_responses/imis-review-13061664) --- **"[iMIS is great!](https://www.g2.com/survey_responses/imis-review-7166529)"** **Rating:** 4.0/5.0 stars *— Tamara R.* [Read full review](https://www.g2.com/survey_responses/imis-review-7166529) --- #### What Are G2 Users Discussing About iMIS? - [What is iMIS used for?](https://www.g2.com/discussions/what-is-imis-used-for) ### 15. [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great. **Average Rating:** 4.4/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CharityEngine?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 8.7/10 (Category avg: 7.9/10) - **Donor Communications:** 9.4/10 (Category avg: 7.9/10) **Who Is the Company Behind CharityEngine?** - **Seller:** [CharityEngine](https://www.g2.com/sellers/charityengine) - **Company Website:** https://charityengine.net/ - **Year Founded:** 1999 - **HQ Location:** McLean, VA - **Twitter:** @CharityEngine (404 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/charityengine/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 78% Small-Business, 20% Mid-Market #### What Are CharityEngine's Pros and Cons? **Pros:** - Customer Support (24 reviews) - Staff Helpfulness (22 reviews) - Ease of Use (19 reviews) - Features (13 reviews) - All-in-one Solutions (11 reviews) **Cons:** - Difficult Learning (8 reviews) - Not User-Friendly (8 reviews) - Technical Issues (7 reviews) - Learning Curve (6 reviews) - Limitations (6 reviews) ### What Do G2 Reviewers Say About CharityEngine? *AI-generated summary from verified user reviews* **Pros:** - Users commend CharityEngine for its **exceptional customer support** , ensuring seamless onboarding and ongoing assistance throughout their journey. - Users highlight the **exceptional support** from CharityEngine's team, ensuring a smooth and engaging onboarding experience. - Users value the **ease of use** of CharityEngine, which simplifies complex nonprofit management tasks through its intuitive design. - Users commend **exceptional support and thorough onboarding** from CharityEngine, making the transition smooth and empowering for organizations. - Users value the **all-in-one solution** of CharityEngine, simplifying donor management with comprehensive tools and excellent support. **Cons:** - Users face a **difficult learning curve** with CharityEngine due to unfamiliar terminology and extensive setup requirements. - Users find CharityEngine to be **not user-friendly** , with a cumbersome interface and non-intuitive processes. - Users report **technical issues** with CharityEngine, including frustrating support, lag, and unintuitive tasks. - Users face a **significant learning curve** with CharityEngine due to complex terminology and extensive setup requirements. - Users face **complexity and confusion** regarding features, leading to issues with functionality and navigation challenges. #### What Are Recent G2 Reviews of CharityEngine? **"[Outstanding One-on-One Support](https://www.g2.com/survey_responses/charityengine-review-12602142)"** **Rating:** 5.0/5.0 stars *— Kassandra W.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12602142) --- **"[Clean, Minimalist CRM with an Amazing Implementation Team](https://www.g2.com/survey_responses/charityengine-review-12562926)"** **Rating:** 5.0/5.0 stars *— Sam R.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12562926) --- #### What Are G2 Users Discussing About CharityEngine? - [How does donate kindly work?](https://www.g2.com/discussions/how-does-donate-kindly-work) - [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) - 1 comment - [Is Charity Engine legit?](https://www.g2.com/discussions/is-charity-engine-legit) - [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) - 1 comment ### 16. [Panorama](https://www.g2.com/products/frontstream-panorama/reviews) Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraising solution, donor management and CRM is baked right in so you have one source of truth for all your engagement with your supporters & volunteers. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. Panorama also includes a secure, level one PCI-Compliant payment processor that makes donating a seamless, hassle-free part of the process. **Average Rating:** 4.0/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Panorama?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Panorama?** - **Seller:** [FrontStream](https://www.g2.com/sellers/frontstream-689d5cbd-b9c2-4ef7-b219-5861362cf939) - **Year Founded:** 1999 - **HQ Location:** Claymont, DE - **Twitter:** @FrontStream (2,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1076858/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Panorama's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Ease of Use (8 reviews) - Staff Helpfulness (7 reviews) - Donor Management (3 reviews) - Features (3 reviews) **Cons:** - Limited Features (4 reviews) - Missing Features (3 reviews) - Auction Issues (2 reviews) - Donation Management (2 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Panorama? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of Panorama, which consistently goes above and beyond to assist users. - Users find Panorama's **ease of use** empowers effective management of multiple firewalls through a streamlined interface. - Users value the **exceptional helpfulness of the staff** , highlighting their dedication and support in achieving success. - Users value Panorama for its **effective donor management** , enhancing engagement and simplifying fundraising processes for nonprofits. - Users appreciate the **ease of implementation and user-friendly interface** of Panorama, enhancing their productivity and experience. **Cons:** - Users find the **limited features** of Panorama restrict access and can complicate the setup and configuration process. - Users feel the need for **missing features** in Panorama, highlighting limited customization and user management options. - Users report **auction issues** with the back end, making it difficult to manage and adjust items effectively. - Users express frustration over the **inability to create user profiles for managing donations** , limiting their tracking and updates. - Users find Panorama’s **steep learning curve** daunting, complicating initial setup and affecting overall user experience. #### What Are Recent G2 Reviews of Panorama? **"[Frontstream’s Team Made Our Event a Breeze—Incredible Support from Heidi](https://www.g2.com/survey_responses/panorama-review-12722903)"** **Rating:** 5.0/5.0 stars *— Rose B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12722903) --- **"[Easy to Implement, a Breeze to Use, and Impressive Features](https://www.g2.com/survey_responses/panorama-review-12317303)"** **Rating:** 5.0/5.0 stars *— Cedric B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12317303) --- ### 17. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Giveffect?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.6/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 9.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Giveffect?** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Giveffect's Pros and Cons? **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### What Do G2 Reviewers Say About Giveffect? *AI-generated summary from verified user reviews* **Pros:** - Users love the **amazing customer support** from Giveffect, highlighting fast responses and helpful account managers. - Users commend Giveffect for its **comprehensive all-in-one solutions** , enabling efficient management of various nonprofit activities seamlessly. - Users love the **ease of use** of Giveffect, appreciating the seamless integration and intuitive navigation of its features. - Users love the **integrated features** of Giveffect, which streamline workflows and enhance productivity with a single system. - Users commend the **helpfulness of staff** at Giveffect, praising their responsiveness and support for navigating the platform. **Cons:** - Users find the **high fees** of Giveffect to be a significant drawback, prompting searches for cheaper alternatives. - Users find **limited features** in Giveffect, noting the need for improvements and more seamless integrations. - Users note the **lack of seamless CRM integration** with video features, making donor communications less efficient. - Users often face **data transfer issues** that complicate their setup and hinder effective use of Giveffect. - Users find **limited donation management features** in Giveffect, impacting integration, customization, and overall functionality. #### What Are Recent G2 Reviews of Giveffect? **"[Giveffect has all the bells and whistles!](https://www.g2.com/survey_responses/giveffect-review-11733532)"** **Rating:** 5.0/5.0 stars *— Nycky M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532) --- **"[Effortless CRM with Excellent Usability](https://www.g2.com/survey_responses/giveffect-review-12805563)"** **Rating:** 5.0/5.0 stars *— Jessi M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563) --- #### What Are G2 Users Discussing About Giveffect? - [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for) ### 18. [Keela](https://www.g2.com/products/aplos-software-keela/reviews) Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 101 **How Do G2 Users Rate Keela?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 7.7/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Keela?** - **Seller:** [Velora](https://www.g2.com/sellers/velora) - **Company Website:** https://www.joinvelora.com/ - **Year Founded:** 2009 - **HQ Location:** Fresno, CA - **LinkedIn® Page:** https://www.linkedin.com/company/657407/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Keela's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Customer Support (14 reviews) - Donations Management (9 reviews) - Donor Management (9 reviews) - Email Communication (9 reviews) **Cons:** - Missing Features (7 reviews) - Email Functionality (6 reviews) - Limited Features (6 reviews) - Poor Design (6 reviews) - Data Management (5 reviews) ### What Do G2 Reviewers Say About Keela? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Keela, making it a standout choice among CRM options for nonprofits. - Users commend the **quick and efficient customer support** of Keela, ensuring all inquiries are promptly addressed. - Users value the **efficiency and ease of use** offered by Keela’s Donations Management system, enhancing donor engagement and operations. - Users value Keela's **streamlined donor management** , which enhances fundraising efforts and simplifies internal projects. - Users love the **integrated email and donor management** in Keela, enhancing efficiency and streamlining communication efforts. **Cons:** - Users find the **missing features** in Keela, such as mobile previews and advanced automations, quite limiting. - Users are frustrated by the **lack of mobile preview options** in email functionality, hindering effective marketing efforts. - Users notice **limited features** in Keela, particularly in automations, email design, and integration options. - Users find the **poor design** of Keela limits functionality, particularly in mobile optimization and database features. - Users struggle with **data management complexities** in Keela, highlighting challenges in mobile optimization and data performance tracking. #### What Are Recent G2 Reviews of Keela? **"[Intuitive CRM with Phenomenal Support for Nonprofits](https://www.g2.com/survey_responses/keela-review-8109559)"** **Rating:** 5.0/5.0 stars *— Doug K.* [Read full review](https://www.g2.com/survey_responses/keela-review-8109559) --- **"[Best Experience for a Small Non-Profit](https://www.g2.com/survey_responses/keela-review-11551239)"** **Rating:** 5.0/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/keela-review-11551239) --- ### 19. [Tessitura](https://www.g2.com/products/tessitura/reviews) Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector. **Average Rating:** 3.8/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Tessitura?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Fundraising:** 7.6/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.3/10 (Category avg: 7.9/10) **Who Is the Company Behind Tessitura?** - **Seller:** [Tessitura Network](https://www.g2.com/sellers/tessitura-network) - **Company Website:** https://www.tessituranetwork.com - **Year Founded:** 2002 - **HQ Location:** Dallas, TX - **Twitter:** @tessnetwork (3,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969482/ (475 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Non-Profit Organization Management - **Company Size:** 65% Mid-Market, 29% Small-Business #### What Are Tessitura's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Features (10 reviews) - Ease of Use (9 reviews) - Helpful (9 reviews) - Data Analytics (7 reviews) **Cons:** - Difficult Learning (11 reviews) - Learning Curve (11 reviews) - Learning Difficulty (11 reviews) - Complexity (6 reviews) - Complexity Issues (5 reviews) ### What Do G2 Reviewers Say About Tessitura? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **incredible customer support** of Tessitura, highlighting the helpfulness and responsiveness of the team. - Users value the **robust functionality** of Tessitura, appreciating its versatility and excellent customer support. - Users find Tessitura's **ease of use** impressive, thanks to intuitive learning materials and consistent support for functionality. - Users commend Tessitura for its **helpful customer support** , providing an incredible experience and easy access to resources. - Users value Tessitura for its **detailed data analytics** capabilities, significantly enhancing productivity and streamlining reporting processes. **Cons:** - Users face a **difficult learning** curve with Tessitura, especially those unfamiliar with complex systems or CRMs. - Users find the **learning curve steep** with Tessitura, which can be overwhelming for newcomers and less experienced users. - Users find the **learning difficulty** of Tessitura overwhelming, especially for newcomers and those unfamiliar with CRMs. - Users find Tessitura's **complexity challenging** , as it presents a steep learning curve and can overwhelm new members. - Users struggle with the **complexity issues** of Tessitura, especially in learning list management and analytics tools. #### What Are Recent G2 Reviews of Tessitura? **"[Comprehensive Features and Flexible Solutions, Backed by Excellent Resources](https://www.g2.com/survey_responses/tessitura-review-11917954)"** **Rating:** 4.5/5.0 stars *— chax r.* [Read full review](https://www.g2.com/survey_responses/tessitura-review-11917954) --- **"[Cincinnati Opera Review](https://www.g2.com/survey_responses/tessitura-review-13021121)"** **Rating:** 4.5/5.0 stars *— Verified User in Performing Arts* [Read full review](https://www.g2.com/survey_responses/tessitura-review-13021121) --- #### What Are G2 Users Discussing About Tessitura? - [What does Tessitura do?](https://www.g2.com/discussions/what-does-tessitura-do) - [What is the cost of tessitura?](https://www.g2.com/discussions/what-is-the-cost-of-tessitura) - [How do you use tessitura?](https://www.g2.com/discussions/how-do-you-use-tessitura) - [What is Tessitura analytics?](https://www.g2.com/discussions/what-is-tessitura-analytics) ### 20. [BetterUnite](https://www.g2.com/products/betterunite/reviews) BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters. **Average Rating:** 4.7/5.0 **Total Reviews:** 41 **How Do G2 Users Rate BetterUnite?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 9.6/10 (Category avg: 7.9/10) **Who Is the Company Behind BetterUnite?** - **Seller:** [BetterUnit](https://www.g2.com/sellers/betterunit) - **Company Website:** https://www.betterunite.com/ - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/betterunite (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are BetterUnite's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (19 reviews) - Event Management (12 reviews) - All-in-one Solution (8 reviews) - Features (8 reviews) **Cons:** - Lacking Features (6 reviews) - Difficult Learning (4 reviews) - Not Intuitive (4 reviews) - Complexity Issues (3 reviews) - Difficult Reporting (3 reviews) ### What Do G2 Reviewers Say About BetterUnite? *AI-generated summary from verified user reviews* **Pros:** - Users find BetterUnite **very easy to use** , streamlining fundraising efforts with comprehensive tools and excellent support. - Users praise the **exceptional customer support** from BetterUnite, ensuring reliable assistance and personalized care throughout their experience. - Users praise BetterUnite for its **comprehensive event management features** , seamless check-in, and exceptional customer support. - Users love the **all-in-one solution** of BetterUnite, making nonprofit management effortless and efficient. - Users commend BetterUnite for its **user-friendly CRM and comprehensive tools** , enhancing their fundraising and event planning experience. **Cons:** - Users find BetterUnite **lacking features** , expressing a need for improved customization and a more modern interface. - Users find **difficult learning** curves for BetterUnite, especially for tech-savvy volunteers adapting to the platform. - Users find the setup process **not intuitive** , particularly for those with limited tech skills, complicating navigation. - Users often find **complexity issues** in BetterUnite, making navigation and feature implementation frustrating at times. - Users experience **difficult reporting** with BetterUnite, complicating their ability to reconcile and understand transactions accurately. #### What Are Recent G2 Reviews of BetterUnite? **"[Effortless Fundraising with Exceptional User Experience](https://www.g2.com/survey_responses/betterunite-review-12982490)"** **Rating:** 5.0/5.0 stars *— Jeffrey G.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12982490) --- **"[Intuitive, Easy to Learn, and Built for Event Management](https://www.g2.com/survey_responses/betterunite-review-12648266)"** **Rating:** 4.5/5.0 stars *— Anne V.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12648266) --- ### 21. [Funraise](https://www.g2.com/products/funraise/reviews) Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Funraise?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10) - **Fundraising:** 9.0/10 (Category avg: 8.0/10) - **Reporting:** 8.1/10 (Category avg: 7.9/10) - **Donor Communications:** 7.4/10 (Category avg: 7.9/10) **Who Is the Company Behind Funraise?** - **Seller:** [Funraise](https://www.g2.com/sellers/funraise) - **Year Founded:** 2015 - **HQ Location:** Costa Mesa, California - **Twitter:** @Funraise (1,535 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10303240/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Funraise's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Options (1 reviews) **Cons:** - Donation Management (1 reviews) - Email Functionality (1 reviews) - Insufficient Documentation (1 reviews) ### What Do G2 Reviewers Say About Funraise? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer support** of Funraise, enhancing their overall experience and ease of use. - Users find Funraise's **ease of use** valuable, especially with excellent customer support to guide them. - Users appreciate the **abundance of features** in Funraise, along with its ease of use and excellent customer support. - Users appreciate the **abundance of features** and great customer support provided by Funraise, enhancing the overall experience. **Cons:** - Users are frustrated by the **lack of automatic Year End Donation emails** , requiring them to manually send reminders. - Users find the **lack of automatic Year End Donations email** frustrating, as it requires manual effort to send. - Users express frustration over **insufficient documentation** , particularly in automating Year End Donations emails for donors. #### What Are Recent G2 Reviews of Funraise? **"[Thorough and easy to use with great customer service!](https://www.g2.com/survey_responses/funraise-review-10466078)"** **Rating:** 5.0/5.0 stars *— Rondi P.* [Read full review](https://www.g2.com/survey_responses/funraise-review-10466078) --- **"[Easy-to-Use Donation Management for Our RCE Foundation](https://www.g2.com/survey_responses/funraise-review-12429868)"** **Rating:** 5.0/5.0 stars *— Gerardo E.* [Read full review](https://www.g2.com/survey_responses/funraise-review-12429868) --- #### What Are G2 Users Discussing About Funraise? - [What is Funraise used for?](https://www.g2.com/discussions/what-is-funraise-used-for) ### 22. [DonorSnap](https://www.g2.com/products/donorsnap/reviews) DonorSnap is a comprehensive donor management and CRM system. Track you contacts, donations, members, volunteers, and all other types of supporters in one database. Manage all of your communications, mail merge letters, donation receipts, etc. inside of DonorSnap. Integrations with popular software systems like QuickBooks Online, QuickBooks Desktop, DonorSearch for wealth management, and Constant Contact eliminate the need for duplicate entry. Collect online donations through our mobile responsive forms tool, and send mass emails directly from your database at no extra charge. **Average Rating:** 4.2/5.0 **Total Reviews:** 126 **How Do G2 Users Rate DonorSnap?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10) - **Fundraising:** 8.3/10 (Category avg: 8.0/10) - **Reporting:** 5.0/10 (Category avg: 7.9/10) - **Donor Communications:** 8.3/10 (Category avg: 7.9/10) **Who Is the Company Behind DonorSnap?** - **Seller:** [DonorSnap](https://www.g2.com/sellers/donorsnap) - **Company Website:** https://www.DonorSnap.com - **Year Founded:** 2007 - **HQ Location:** Delafield, WI - **Twitter:** @DonorSnap (442 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/654097/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are DonorSnap's Pros and Cons? **Pros:** - Access Ease (1 reviews) - Campaign Management (1 reviews) - CRM Integration (1 reviews) - Customer Support (1 reviews) - Customization Ease (1 reviews) **Cons:** - Learning Curve (1 reviews) - Not Intuitive (1 reviews) ### What Do G2 Reviewers Say About DonorSnap? *AI-generated summary from verified user reviews* **Pros:** - Users find DonorSnap's **access ease** extremely beneficial, appreciating its quick setup and user-friendly implementation. - Users value the **easy setup and integration** of DonorSnap, enhancing their campaign management efficiency significantly. - Users appreciate the **easy CRM integration** of DonorSnap, facilitating seamless connections with accounting and email systems. - Users commend the **incredible customer support** of DonorSnap, praising the helpful training resources and seamless integration. - Users appreciate the **customization ease** of DonorSnap, making implementation and integration a seamless experience. **Cons:** - Users find the **learning curve steep** due to the dashboard's lack of intuitiveness compared to modern apps. - Users find the dashboard **not very intuitive** , requiring time to adjust despite provided training resources. #### What Are Recent G2 Reviews of DonorSnap? **"[DonorSnap: Easy, Affordable Donor Management with Great Customer Service](https://www.g2.com/survey_responses/donorsnap-review-13087538)"** **Rating:** 5.0/5.0 stars *— Caitlin D.* [Read full review](https://www.g2.com/survey_responses/donorsnap-review-13087538) --- **"[Over 9 Years of Outstanding Service, Support, and Reliability!](https://www.g2.com/survey_responses/donorsnap-review-13087945)"** **Rating:** 4.0/5.0 stars *— Tricia P.* [Read full review](https://www.g2.com/survey_responses/donorsnap-review-13087945) --- #### What Are G2 Users Discussing About DonorSnap? - [How has DonorSnap improved your donor management, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-donorsnap-improved-your-donor-management-and-what-features-do-you-find-most-valuable) - [What is DonorSnap used for?](https://www.g2.com/discussions/what-is-donorsnap-used-for) ### 23. [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Bonterra EveryAction?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 7.9/10 (Category avg: 7.9/10) **Who Is the Company Behind Bonterra EveryAction?** - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** https://www.bonterratech.com/ - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech (922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bonterra-tech/ (1,322 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Organizer - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are Bonterra EveryAction's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Features (18 reviews) - Integrations (9 reviews) - Tracking (8 reviews) - Email Communication (7 reviews) **Cons:** - Learning Curve (10 reviews) - Difficult Learning (8 reviews) - Limited Customization (6 reviews) - Not Intuitive (6 reviews) - Not User-Friendly (6 reviews) ### What Do G2 Reviewers Say About Bonterra EveryAction? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Bonterra EveryAction, finding it simple to learn and deploy effectively. - Users love the **seamless integration** of Bonterra EveryAction, enhancing their CRM, email, and advocacy management. - Users appreciate the **seamless integration with other systems** , enhancing their fundraising and organizational efforts on Bonterra EveryAction. - Users value the **comprehensive tracking capabilities** of Bonterra EveryAction, enhancing their organizational and fundraising efforts. - Users appreciate the **ease of email communication** in Bonterra EveryAction, finding it helpful for organizing and segmenting contacts. **Cons:** - Users experience a **steep learning curve** with Bonterra EveryAction, making it challenging for some to adapt effectively. - Users face **difficult learning** curves with Bonterra EveryAction, as resources are limited and navigation can be confusing. - Users express frustration over **limited customization** options, impacting user experience and integrations with other tools. - Users find the **interface not intuitive** , with a steep learning curve and complicated navigation hampering their experience. - Users find the platform **not user-friendly** , struggling with complexity and a steep learning curve in navigation. #### What Are Recent G2 Reviews of Bonterra EveryAction? **"[It's a powerful tool that could use additional features and bug fixes.](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577)"** **Rating:** 4.0/5.0 stars *— Ashley M.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577) --- **"[Easy-to-Use CRM with Robust Contact Management](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141)"** **Rating:** 4.0/5.0 stars *— GG R.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141) --- ### 24. [NewOrg](https://www.g2.com/products/neworg/reviews) NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting. NewOrg brings these functions together in a single system, helping teams centralize data, reduce manual processes, and improve visibility into service delivery and outcomes. NewOrg is designed to support a range of service models, including housing assistance, behavioral health, youth and family services, emergency assistance, volunteer management, grant-funded programs, and community outreach. Its configurable structure allows organizations to adapt forms, workflows, permissions, dashboards, and reports to match different program requirements. Key capabilities include: Case management and client tracking, including service history, case notes, documents, and outcomes Grant and program management with reporting aligned to funder requirements Volunteer, donor, and relationship tracking connected to program activity Workflow automation to support documentation, approvals, reminders, and service delivery Reporting and dashboards for audits, compliance, funder reporting, and internal decision-making The platform supports configurable workflows and data structures, allowing organizations to adapt the system as programs, reporting needs, and service models evolve over time. NewOrg is used by nonprofit and government organizations across the U.S. and Canada to support program operations and data management. As a certified B Corporation, NewOrg is committed to social and environmental responsibility, aligning with the values of the organizations we serve. **Average Rating:** 4.7/5.0 **Total Reviews:** 23 **How Do G2 Users Rate NewOrg?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Fundraising:** 10.0/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 10.0/10 (Category avg: 7.9/10) **Who Is the Company Behind NewOrg?** - **Seller:** [New Org](https://www.g2.com/sellers/new-org) - **Company Website:** https://www.neworg.com/ - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 65% Small-Business, 26% Mid-Market #### What Are NewOrg's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Report Generation (5 reviews) - Reporting (5 reviews) - Ease of Use (4 reviews) - Response Time (4 reviews) **Cons:** - Missing Features (3 reviews) - Clunky Design (2 reviews) - Clunky Interface (2 reviews) - Interface Issues (2 reviews) - Outdated Design (2 reviews) ### What Do G2 Reviewers Say About NewOrg? *AI-generated summary from verified user reviews* **Pros:** - Users commend **NewOrg's customer support** for being timely, innovative, and effective in resolving issues quickly. - Users appreciate the **efficiency and real-time insights** from NewOrg's reporting, greatly enhancing their organizational productivity. - Users value the **efficient reporting capabilities** of NewOrg, enhancing organizational capacity and saving time on documentation. - Users commend the **ease of use** of NewOrg, highlighting its adaptability and efficient reporting capabilities. - Users commend NewOrg for its **fast response time** , ensuring timely support and efficient issue resolution. **Cons:** - Users desire more **customization options** in NewOrg, feeling limited by the current flexibility and dashboard features. - Users find the **clunky design** of NewOrg dated, causing confusion and excessive tab usage during navigation. - Users find the **clunky interface** of NewOrg frustrating, as it often leads to numerous open tabs during use. - Users find the **interface outdated** , leading to cluttered browsing with excessive tabs during use. - Users feel that the **interface is outdated** and could benefit from aesthetic upgrades for improved usability. #### What Are Recent G2 Reviews of NewOrg? **"[NewOrg’s Tailored Platform and Lightning-Fast, Detail-Oriented Support](https://www.g2.com/survey_responses/neworg-review-12536333)"** **Rating:** 5.0/5.0 stars *— Shannon C.* [Read full review](https://www.g2.com/survey_responses/neworg-review-12536333) --- **"[All Our Client Info in One Place—Fast Reports and Fantastic Support. HIRE THEM NOW WE LOVE THEM.](https://www.g2.com/survey_responses/neworg-review-12517277)"** **Rating:** 5.0/5.0 stars *— Marianna P.* [Read full review](https://www.g2.com/survey_responses/neworg-review-12517277) --- #### What Are G2 Users Discussing About NewOrg? - [What is NewOrg used for?](https://www.g2.com/discussions/what-is-neworg-used-for) - 1 comment ### 25. [Omatic Software](https://www.g2.com/products/omatic-software/reviews) Omatic Cloud is the nonprofit integration and data platform, built for everyday nonprofit users by nonprofit professionals who understand your workflows. Nonprofits juggle more systems than ever, creating data inconsistencies across systems. By supporting workflows across fundraising, program management, and financial reporting, Omatic Cloud helps you unlock the power of data to inform decisions, engage supporters, and scale your mission. Omatic Cloud provides: - App connectors for nonprofit tools - Bulk data imports (flat files) into CRM & accounting tools - Data transformation - Data mapping & routing - Data validation & deduplication - And much more! Omatic is backed by a world-class support team, providing hands-on implementation & training to help you get integrations live. Founded in 2002 and headquartered in Charleston, SC, we serve more than 3k social impact customers across Healthcare, Cause & Cure, Higher Ed, K-12, Family & Human Services, Arts & Cultural, and Faith-Based Orgs. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Omatic Software?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 4.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Omatic Software?** - **Seller:** [Omatic Software](https://www.g2.com/sellers/omatic-software) - **Company Website:** https://omaticsoftware.com - **Year Founded:** 2002 - **HQ Location:** Mt Pleasant, SC - **Twitter:** @Omatic_Software (1,073 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1139814/ (115 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Database Administrator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 54% Small-Business, 37% Mid-Market #### What Are Omatic Software's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Automation (5 reviews) - Easy Integrations (5 reviews) - Customer Support (4 reviews) - Data Management (4 reviews) **Cons:** - Learning Curve (4 reviews) - Difficult Learning (3 reviews) - Data Migration (2 reviews) - Import Issues (2 reviews) - Migration Issues (2 reviews) ### What Do G2 Reviewers Say About Omatic Software? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Omatic Software, enhancing efficiency with straightforward data imports and excellent support. - Users value the **automation capabilities** of Omatic Software, significantly enhancing efficiency and saving valuable time. - Users value the **easy integrations** of Omatic Software, enabling seamless data flow between multiple systems effortlessly. - Users appreciate the **great customer support** of Omatic Software, noting quick responses and thorough onboarding for all experience levels. - Users value the **efficient data management capabilities** of Omatic Software, enhancing workflow and simplifying integration tasks. **Cons:** - Users face a **steep learning curve** with Omatic Software, making initial setup challenging and time-consuming. - Users find the **difficult learning curve** a challenge, requiring significant dedication to fully utilize Omatic Software's features. - Users find the **data migration process cumbersome** , complicating updates and transitions to Oumatic Cloud. - Users face **import issues** with 'Fund' information, leading to setup delays and duplicated contact recognition challenges. - Users struggle with **migration issues** , including importing 'Fund' data and maintaining relationships during the transition to Oumatic Cloud. #### What Are Recent G2 Reviews of Omatic Software? **"[Great Integration to transfer data, Suer Great Support—Training HIGHLY Recommended for Best Results](https://www.g2.com/survey_responses/omatic-software-review-11910982)"** **Rating:** 4.5/5.0 stars *— Frank O.* [Read full review](https://www.g2.com/survey_responses/omatic-software-review-11910982) --- **"[Streamlines Event Registrations Efficiently with Minor Relationship Tweaks](https://www.g2.com/survey_responses/omatic-software-review-11844045)"** **Rating:** 4.5/5.0 stars *— Steven P.* [Read full review](https://www.g2.com/survey_responses/omatic-software-review-11844045) --- #### What Are G2 Users Discussing About Omatic Software? - [What do you recommend for those considering Omatic Software for data integration in the nonprofit sector?](https://www.g2.com/discussions/what-do-you-recommend-for-those-considering-omatic-software-for-data-integration-in-the-nonprofit-sector) - [What is Omatic Software used for?](https://www.g2.com/discussions/what-is-omatic-software-used-for) ## What Is Nonprofit CRM Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Nonprofit CRM Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Donor Management Software](https://www.g2.com/categories/donor-management) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## How Do You Choose the Right Nonprofit CRM Software? ### What You Should Know About Nonprofit CRM Software ### What is Nonprofit CRM Software? Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals. For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments. Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers. Key Benefits of Nonprofit CRM Software - Strengthen donor cultivation by collecting deeper biographical insights - Track and manage a diverse base of constituents - Improve marketing outreach to targeted supporter groups - Integrate multiple data points into one centralized constituent profile - Reduce administrative burden by automating stewardship and data reporting processes ### Why Use Nonprofit CRM Software? Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents. Nonprofit CRM software collects and integrates vital constituent information, including: - Biographical information - Donation and membership fee history - Event attendance - Familial, organizational, and corporate connections - Philanthropic interests and giving history - All past and present points of communication with the organization ### Who Uses Nonprofit CRM Software? Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include: **Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year. **Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year. **Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track. **Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period. ### Nonprofit CRM Software Features Nonprofit CRM software often contains the following features: **Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked. **Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format. **Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution. **Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well. **Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success. **Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed. **Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base. **Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch. Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos) ### Trends Related to Nonprofit CRM Software As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as: **Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile. **Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution. **Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows. ### Potential Issues with Nonprofit CRM Software Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals. These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles. ### Software and Services Related to Nonprofit CRM Software Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following: [**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team. [**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors. [**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly. [**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits. [**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.