G2

John B.

Small-Business (50 or fewer emp.)

11/30/2023

"Neon CRM has been a significant boost to our event management and constituent communications."

4/5

What do you like best about Neon CRM?

Neon CRM has made it possible for our organization to keep up with all of the individuals that we interact with - program participants, donors, sponsors, volunteers, and community partners. It was simple to set up, easy to integrate our existing data, and now it has become an essential part of our daily operations and management activities. Review collected by and hosted on G2.com.

What do you dislike about Neon CRM?

For someone who is not familiar with the design and use of a CRM, Neon will have a bit of a learning curve. Plus, there are new features being added regularly, so it takes some effort to keep up with the latest options. Review collected by and hosted on G2.com.

What problems is Neon CRM solving and how is that benefiting you?

Neon has helped us to significantly improve our event management. Previously, we had used a variety of online registration tools to manage program and event invitations and attendance. But the data generated by those systems was all stovepiped and could not be easily maintained. Neon makes it easy to handle invitations and registrations, but it also seamlessly maintains the history of every attendee, and integrates that history with other organizational information, such as donor history, communications, and volunteer activity. This has allowed us to target our communications to optimize our efforts at membership growth, volunteer support, and giving. Review collected by and hosted on G2.com.

Response from Beau Mourer of Neon CRM

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Hey John, thank you for your review! Hearing how organizations like yours are able to integrate and streamline their processes to focus more on engaging with their supporters, is the exact reason why we love being in this industry. Glad to hear that your experience with Neon CRM has been positive! Thanks again :)