G2

Shirley D.

Assistant Director Of Operations, Institutional Advancement

Mid-Market (51-1000 emp.)

7/28/2026

"Easy Snapshots and Notes—Data Always at Your Fingertips"

4.5/5

What do you like best about Blackbaud Raiser's Edge NXT?

It’s easy for fundraisers to use and to get quick snapshots of the people they’re meeting with. It’s also simple to enter notes and next actions right away, so important information doesn’t get lost or forgotten.

I also love having the data at my fingertips. I can quickly pull up a record from anywhere, whether I’m on my computer, laptop, tablet, or phone. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Raiser's Edge NXT?

It’s pretty cost-prohibitive for small organizations. The most frustrating part is the price increase you run into every time you renew your contract.

Its reporting capabilities are fine if all you need is basic, standard information, but there’s no way to create custom reports within the system. It’s time-consuming to have to pull data out and rely on third-party programs when you’re asked to present more detailed information that isn’t available through the built-in reports. Review collected by and hosted on G2.com.

What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?

Raiser's Edge NXT has been a great tool to manage donor and alumni information. With staff turnover throughout the years, information is still readily available for new staff so they don't have to create profiles from scratch.

It also helps with communications and being able to manage constituents preferred communication methods. We are able to create lists to ensure that people are hearing what they want to and how they want to. Review collected by and hosted on G2.com.