Most helpful:

Can access information across users

Customer service is amazing - they are always able to help you figure out whatever you need

Key information like donor history and number of years at the top of every donor

It is easy to communicate through Donor Perfect to your donors and send thank you letters/receipts

It is super easy to do mass updates

Calculated Fields make manipulating data and getting the right data in reports super easy but you have to remember to press calculate Review collected by and hosted on G2.com.

Running reports can be difficult, especially running reports using multiple screens - i.e. you can't access information from the main screen and the gift/pledge screen simultaneously so can make accessing the information you need difficult. Sometimes it is easier to manipulate the data in Excel over than Donor Perfect. Review collected by and hosted on G2.com.