Alicia B.
AB
Membership Experience Lead
Mid-Market (51-1000 emp.)
"Easy-to-Navigate Member Pages Make Interactions Fast and Efficient"
4.5/5
What do you like best about Daxko Operations?

The member account pages are easy to navigate, which makes face-to-face interactions with members quick and efficient. The Areas Schedule is also helpful, since it lets me quickly check soccer field availability when I need to. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

I do not find the reports in Daxko Operations very user-friendly. It takes a lot of time to locate the right report, and often the report does not include all of the information I need. Specifically, not having permission to access reports like AR impacts the member experience team, who are responsible for tracking and collecting outstanding balances. Also, there is only one place to find a list of employers who offer membership discounts, and if someone is not already in the system, I cannot determine whether their employer offers a discount without using a 3rd party’s membership account. This slows down the membership inquiry process. Review collected by and hosted on G2.com.

See what 114 reviewers think of Daxko Operations

4.3 out of 5 · Verified reviews from real users

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