
The member account pages are easy to navigate, which makes face-to-face interactions with members quick and efficient. The Areas Schedule is also helpful, since it lets me quickly check soccer field availability when I need to. Review collected by and hosted on G2.com.
I do not find the reports in Daxko Operations very user-friendly. It takes a lot of time to locate the right report, and often the report does not include all of the information I need. Specifically, not having permission to access reports like AR impacts the member experience team, who are responsible for tracking and collecting outstanding balances. Also, there is only one place to find a list of employers who offer membership discounts, and if someone is not already in the system, I cannot determine whether their employer offers a discount without using a 3rd party’s membership account. This slows down the membership inquiry process. Review collected by and hosted on G2.com.