# Membrain Reviews **Vendor:** Membrain **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 223 ## About Membrain Membrain is a specialized growth platform designed for B2B companies focused on enhancing their sales processes and driving sustainable growth. This comprehensive software solution provides users with the necessary structure, guidance, and insights to foster the right behaviors and effectively execute their sales strategies. With a strong reputation in the industry, Membrain has gained the trust of top sales experts and organizations across more than 80 countries. Targeted primarily at sales teams and management within B2B organizations, Membrain serves as a versatile tool that can either replace or complement traditional CRM systems. Its robust features cater to a variety of use cases, including sales performance management, sales coaching, and sales enablement. By integrating these functionalities, Membrain enables organizations to streamline their sales processes, improve team collaboration, and ultimately drive better results. One of the key features of Membrain is its ability to provide actionable insights through data-driven analytics. Users can track performance metrics, identify trends, and gain a deeper understanding of their sales activities. This level of visibility allows sales teams to make informed decisions, adjust their strategies in real-time, and focus on the activities that yield the highest returns. Additionally, Membrain's sales coaching capabilities empower managers to mentor their teams effectively, ensuring that best practices are shared and adopted across the organization. Membrain stands out in its category due to its unique combination of CRM functionalities and specialized sales tools. Recognized as a G2 Crowd High Performer in multiple categories, including CRM, Sales Performance Management, Sales Coaching, and Sales Enablement, Membrain offers a holistic approach to sales management. This integration of features not only enhances user experience but also ensures that organizations can leverage a single platform to address various aspects of their sales operations. The platform's user-friendly interface and customizable workflows further enhance its appeal, allowing organizations to tailor the system to their specific needs. By providing a comprehensive solution that encompasses both traditional CRM capabilities and advanced sales performance tools, Membrain equips B2B companies with the resources necessary to thrive in a competitive landscape. ## Membrain Pros & Cons **What users like:** - Users value the **ease of use** of Membrain for its customizable interface and effective navigation for sales processes. (42 reviews) - Users value the **customization options** of Membrain, enhancing workflow and ease of use for their specific needs. (26 reviews) - Users value the **customizability** of Membrain, enhancing workflow with tailored processes and intuitive navigation. (23 reviews) - Users value the **easy customization** of Membrain, tailoring it seamlessly to fit their unique sales processes and needs. (21 reviews) - Users commend Membrain for its **intuitive design** , making it easy to navigate and implement in daily tasks. (20 reviews) - Users appreciate Membrain's **prompt customer support** , significantly enhancing their experience with the software. (18 reviews) - Users value the **hands-on support** from Membrain, enhancing their growth and adoption of the software. (18 reviews) - Simple (16 reviews) - Easy Setup (13 reviews) - Features (13 reviews) **What users dislike:** - Users find the **missing features** in Membrain hinder effective usage, highlighting the need for improved functionality. (17 reviews) - Users find the **learning curve steep** , particularly due to complex setup processes and the need for better templates. (11 reviews) - Users find the **email integration lacking** , with issues in notifications and file attachments during prospect conversion. (7 reviews) - Users experience **integration issues** with third-party systems, affecting functionality and syncing delays with Outlook. (7 reviews) - Users find the **limited features** of Membrain, such as inadequate prospecting tools, frustrating for effective use. (7 reviews) - Contact Management (5 reviews) - Users face **dashboard issues** with limited customization and exporting options, affecting their reporting and layout flexibility. (5 reviews) - Email Management (5 reviews) - Users find it challenging due to **incomplete information** , making it tough to navigate and start with Membrain. (5 reviews) - Users face **operational discrepancies** between PC and iPad, which complicates collaborative sales activities and data checks. (5 reviews) ## Membrain Reviews ### 1. Membrain user for an Internal Sales role. **Rating:** 4.0/5.0 stars **Reviewed by:** Moises B. | Inside Sales Rep., Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Membrain?** Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active leads. **What do you dislike about Membrain?** When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with the project information which is ok, but there's something missing that would be really helpful for me and my organization, that would be the project sales number. In order to get the SP-# I have to access the project and that's kind of a push back when I want to do a quick check. Updating my review, the best thing of Membrain so far it's the flexibility when it comes to customization based on your needs, for example, the situation exposed in the previous paragraph was really easy to fix thanks to it's customization flexibility. Latest update, I believe the Comments, Mentions & Reactions notifications system is not that sharp, you can easily miss those notifications, maybe if they are back them up with a notification email will improve their visibility. **What problems is Membrain solving and how is that benefiting you?** So far, it has improve the tracking of the sales projects I have on pipeline and for organizational purposes there's a better visibility of our sales performance. **Official Response from Stacy Lim:** > Hi Moises, Thank you so much for your kind review, we're happy to see Membrain is bringing value to you. It's great that you got to adjust your company settings and have the Sales Project Number display in the preview hover of a sales project in the Active Pipeline page. That's what Membrain is all about, flexibility and customization. If there is anything else you need help with, please do not hesistate to reach out, we'd be happy to assist! Kind regards, Membrain Customer Support ### 2. Top-Notch Support, User-Friendly UI, and Powerful Workflow Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Chris W. | Owner/Visionary, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Membrain?** The Customer Service is top notch. If you have any questions, they are quick to help and the level of expertise is high. The software is user friendly and has a nice interface. The ability to customize your workflows and processes within the software is strong as well. We even were able to connect in with their API and push and pull data with our own database. **What do you dislike about Membrain?** While the customization options are excellent, there is a lot of work to do to customize them and be able to use them well. They have a strong onboarding process, but we did not have a good vision of what we wanted to accomplish until later and then we had to invest a good bit of time to figure out how to customize it for our personal use. **What problems is Membrain solving and how is that benefiting you?** It has all the standard CRM expectations that you will get with any CRM. However, it is the sales enablement concept that I appreciate. It allows us to build our sales process into the software and coach/train our team with it. ### 3. Simplifies CRM and Makes Mobile Note-Taking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua J. | Global Sales Manager - OG&E Division + Global Mining, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Membrain?** I love how much this platform simplifies the CRM experience. It did take me a little time to adjust after moving from Salesforce, but I’d honestly hate to have to go back to the clunky monster that Salesforce felt like. The mobile app is much easier to use and makes it simple to add notes and fill in fields with voice-to-text. Overall, I really love it. **What do you dislike about Membrain?** The email feature doesn’t have the same look, feel, or functionality as Outlook, which makes it a bit clunky. Because of that, I honestly haven’t really used it as my go-to tool for creating emails. **What problems is Membrain solving and how is that benefiting you?** Ease of use for the CRM. It’s way easier once you get how it flows. ### 4. Structured CRM for Managing Sales Processes **Rating:** 2.5/5.0 stars **Reviewed by:** Rodrigo M. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Membrain?** I used Membrain in a previous role as part of a sales team to manage pipelines and track opportunities. What stood out was how structured the platform is around the sales process. It made it easy to follow each stage of a deal, keep notes, and stay aligned with defined sales activities. The interface was clear, and it helped keep everything organized without feeling overwhelming. **What do you dislike about Membrain?** It can take some time to get used to the structured approach, especially if you're coming from a more flexible CRM. Some customization options and integrations felt limited depending on the use case, and certain updates required admin involvement. **What problems is Membrain solving and how is that benefiting you?** Membrain helped bring more consistency and visibility to the sales process. Instead of managing deals in an unstructured way, the platform guided the team through each stage, making it easier to track progress and identify gaps. This improved follow-ups and made pipeline management more predictable and efficient during my time using it. **Official Response from Alexandra Ghialamas:** > Rodrigo - thank you for the review.  We appreciate the feedback.  We are definitely the platform of choice for making how you sell why you win - process, impactful communication, and organization. To note for other users, the rigor of the sales process, structure and permissions is defined by the individual company, along with the integrations and options. Feel free to reach out to us through support@membrain.com , we'll be happy to guide you and clear up any concerns. Kind regards, Alexandra, Membrain Customer Support Team ### 5. Intuitive and Robust CRM for Sales Projects **Rating:** 5.0/5.0 stars **Reviewed by:** Walter C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Membrain?** I like that Membrain was designed by salespeople for salespeople, which makes it intuitive and easy to use. It doesn't require a lot of training to be effective at creating dashboards. Unlike many CRMs, it's robust yet easy to use. It's simple to adjust and optimize for unique sales projects and prospecting. I also appreciate how easily it connects to my objective management group, allowing me to bring assessments into Membrain and coach on sales DNA and skills. **What do you dislike about Membrain?** I have not found areas that are deficient in my practice. It is constantly being improved. **What problems is Membrain solving and how is that benefiting you?** I use Membrain to systematically manage sales projects and ensure I follow my sales process. It helps me create and optimize sales processes for clients, manage ongoing accounts effectively, and track coaching clients' progress with consistent notes. ### 6. Highly Customizable CRM with Outstanding Support and Value **Rating:** 4.0/5.0 stars **Reviewed by:** Drew P. | VP of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Membrain?** I appreciate that Membrain is very customizable. We're in the construction industry that has several competing CRM programs but we've stuck with Membrain for over 10 years due to the customer support, flexibility, and value. **What do you dislike about Membrain?** Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes of quarterly goals. (We have certain quarters requiring more sales, Membrain divides the annual goal evenly) Can't export history (wins/archive/etc) from a contact. Would like to export our employees win history as a means to verify resumes we use on proposals. Would like to see more flexibility in the layout on sales projects and contacts. (E.G. - when you create dashboards and have the ability to move them around on the view and change the size, etc.) Additional information on dashboards in the key area. Not enough info. More customizable graphs in dashboards. **What problems is Membrain solving and how is that benefiting you?** We have multiple departments selling to win projects. We were able to eliminate redundancy of our precon department that was tracking the same info, in addition we have eliminated errors from multiple entries, min-naming pursuits, etc. We are able to produce sales projections in a timely and efficient manner now. ### 7. Customizable CRM with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marius S. | Technical Sales Engineer **Reviewed Date:** January 09, 2026 **What do you like best about Membrain?** I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer support is excellent and has been very helpful in guiding us through the setup process step by step. It's impressive how they've taken our suggestions for minor additions on board and included them in their future development roadmap. **What do you dislike about Membrain?** I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. They took those suggestions onboard and even included them to their future development roadmap. It was difficult to know where to start with the initial setup, however the team in Membrain were able to guide us through things step by step. **What problems is Membrain solving and how is that benefiting you?** Membrain gives us a full suite of CRM features with valuable customization for our sales needs. Its flexibility and excellent customer support make it adaptable for various business types, tailoring exactly to our requirements. ### 8. Intuitive, Customizable, and Perfect for Managing Projects on the Go **Rating:** 5.0/5.0 stars **Reviewed by:** Eva S. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Membrain?** What I appreciate most about Membrain is its intuitive design and high level of customization. I rely on it every day to monitor new projects and oversee customer accounts, and it adapts seamlessly to our unique requirements. The platform is very user-friendly, accessible from both my computer and my phone, and provides excellent visualization tools, including dashboards, graphs, and trend tracking. It enables me to keep all project and customer information organized and easily accessible in one place, which has significantly enhanced our team’s efficiency and collaboration. **What do you dislike about Membrain?** Occasionally, the dashboards can be a little slow to load or respond, though I suspect this is due to the large volume of data I’m working with rather than an issue with the system itself. Aside from that, the tool has proven to be both reliable and practical. **What problems is Membrain solving and how is that benefiting you?** Membrain has made it much easier for me to centralize all information related to new projects and customer management. Previously, our data was often spread across various files and emails, which complicated tracking progress and following up with customers. With Membrain, everything is now organized in one place—from project stages and timelines to communication history—making it simple to update and share information with the team. ### 9. Easy to Use Mobile Platform with Strong Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy H. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Membrain?** Ease of use and capability of mobile platform **What do you dislike about Membrain?** Data import can be difficult at times making it frustrating to upload contact files such as leads you receive from a trade show **What problems is Membrain solving and how is that benefiting you?** Helping me prospect more efficiently and turn opportunities into meetings faster ### 10. Liked it so much I built a business around it. **Rating:** 5.0/5.0 stars **Reviewed by:** Ian R. | Fox, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Membrain?** Mebrain is process software. It makes business operations, especially around growth, repeatable, predictable, and scaleable. We've adopted the software in each part of our organization, and have built a core service offering around the product, paired with our IP and training, to sell to our primary customer. The team is staffed by humans, versus large company drones. They'll take time to hear feedback, and sincerely care about helping you use and adopt the software. There are quite a few integrations, including Zapier -- which makes it easy to get it talking. The API and webhook documentation is also public, and we've built our own hooks into the software straightforward enough. Once people are trained, it is easy to see the impact of the software. Much like riding a bike, you are fine once you've practiced. We use the software in our daily applications, as well with every sale and customer we support. It's the core of what we do. When it comes to roll out, they have a structured onboarding plan (ClearPath) that should be mandatory, but you can choose to opt out of. When we onboard customers, we also provide an onboarding service. **What do you dislike about Membrain?** There is a learning curve, as with every software. Even with our offering, which makes the product fully customized, a customer will get out of membrain according to their investment. you can't expect to get up and functional with only a couple hours of videos. You need to plan a structured onboarding. Sometimes it can be difficult to get them to acknowledge a gap or bug in the software -- which leads to frustration. **What problems is Membrain solving and how is that benefiting you?** We exist so MSPs evolve beyond owner led sales into predictable growth. Without having a process toolset to support and enable our customers, we wouldn't be able to pursue our mission. Membrain is a key partner and strategic ally for our business. For our customers -- we target technical individuals who aren't "natural sellers" The tool helps them understand the science of sales, which helps allow them to succeed when we plug in the artists (sales professionals) to work the process for them. ### 11. A Sales Pipeline Game-Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar R. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Membrain?** I use Membrain mainly for prospecting, pipeline management, account management, and reporting. What I like the most is that the reports are very clear, the platform is highly customizable, and it really guides me step by step to be successful in what I do. On top of that, I can set up small milestones that I can customize along the way, which helps me always know I’m on the right track. As for improvements, even though Membrain has all the information I need, sometimes it can be a bit difficult to find certain features or resources without digging into the academy. Overall, Membrain has helped me keep my pipeline more organized, generate better insights, and gain real visibility into my daily progress. It’s a tool that combines structure with flexibility—ideal for anyone looking to consistently improve results. **What do you dislike about Membrain?** As for improvements, even though Membrain has all the information I need, sometimes it can be a bit difficult to find certain features or resources without digging into the academy. **What problems is Membrain solving and how is that benefiting you?** Membrain helps me solve the challenge of keeping my sales process structured and consistent. Before using it, I often lost visibility of where deals really stood or what the next best action was. With Membrain, I can break down my pipeline into clear, customizable milestones that keep me focused and on track. It also solves the problem of reporting and forecasting—the dashboards make it easy to see progress at a glance and share insights with my team. The main benefit is that I can prospect more effectively, manage accounts with greater clarity, and know exactly where I stand against my goals. This gives me confidence that I’m not just busy, but actually moving closer to closing deals. ### 12. Easy to Use and adaptability to specific needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Membrain?** Easy to use and notifications on changes **What do you dislike about Membrain?** I would like if it was linked to Outlook in a way that if you receive an email you can easily click and save contact to Membrain **What problems is Membrain solving and how is that benefiting you?** Tracking and follow up of sales projects **Official Response from Alexandra Ghialamas:** > Hello, Thank you so much for your positive review. We're happy to hear Membrain helps you follow up your sales projects. Regarding your feedback on the Outlook connection and saving contacts from emails in an easy way, you can do that, by right clicking on the contact and saving it in Membrain. Should you need further guidance or want to share additional information please do not hesitate to contact us at support@membrain.com Have a great day! Alexandra/Membrain Customer Support ### 13. Highly customizable structure, but a learning curve for new users **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Membrain?** That you can organize and set up a structure for almost exactly how you want the system or what you want so see. I also like the help from your support-team, very good educational and calm and helpful. **What do you dislike about Membrain?** It can be a bit hard to get started as a new worker in the system, and to find every piece or handy information. **What problems is Membrain solving and how is that benefiting you?** The problem to store all info I collect at customers, to have a spot were my colleagues can see what I have done and what is next in my sales growth. **Official Response from Alexandra Ghialamas:** > Hello, thank you for your positive review. We're curious to learn more about your experience with Membrain and what parts of our platform you've potentially found less intuitive. That will help us make improvements that enable a smoother onboarding for new users. Feel free to reach out to support@membrain.com with additional feedback, we'll be happy to provide guidance and tips. Have a nice day! Alexandra from the Customer Support Team ### 14. PRP Membrain Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Membrain?** I have not been using the system as long as my predecessor; however, I do enjoy all the customization that can be input in the system to help track any and all things related to sales. The support team is very helpful as it is a robust system that can do a lot. It may not be the easiest to use at first, but after you have everything setup as you like, it's easy to work with. **What do you dislike about Membrain?** There are some areas of the dashboard that are a little difficult to setup charts, etc. Part of this is due to how my predecessor defined tasks, etc. If there were a couple of preset templates, that would be very beneficial to use as a starting point and then update from there. **What problems is Membrain solving and how is that benefiting you?** Tracking and understanding our sales cycle and the average time it takes for us to bring on different types of customers. We use it more as a way to track different metrics. **Official Response from Alexandra Ghialamas:** > Hello, Thank you for your review. We are curious to hear more about your experience and the difficulties you have encountered in creating graphs in the dashboard; we naturally want you to make the most out of this feature. In terms of preset templates, this is something we already have in place, precisely to help you get started. We offer prebuilt analytics views, such as the Active Pipeline, Performance, and Win/Loss Analysis views, as well as graph templates in Dashboards to start you off, which you then can fully customize to your liking. In Dashboards, when clicking "Create new graph" and selecting a module, you will find a templates gallery on the right-hand side of the dialogue. If you need further guidance on this matter, please contact our Support Team at support@membrain.com we'll be more than happy to assist. We also have lots of free help resources on analytics views and how to build dashboards and graphs; you may want to browse our Helpcenter here: https://www.membrain.com/help-center or go directly to this specific article: https://www.membrain.com/help-center/sales-analysis/the-dashboard-fundamentals Looking forward to hearing from you soon, Alexandra, from the Membrain Customer Support Team. ### 15. Highly Customisable and Effortless to Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** DAN R. | Commercial & Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Membrain?** A very thought through platform that is customisable and very easy to navigate. highly recommend. Easy integration. Great customer support. **What do you dislike about Membrain?** The is nothing to dislike about membrain. **What problems is Membrain solving and how is that benefiting you?** Accountability, visibility and overall sales and customer success management. **Official Response from Alexandra Ghialamas:** > Hello Dan, Thank you so much for your kind review! We're happy to hear that you're satisfied with Membrain's features and support. Have a nice weekend, Alexandra/ Membrain Customer Support Team ### 16. Great use of Membrain for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Juan P. | Inside Sales, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Membrain?** At this point I feel that has been a great asset to the company, it help us in a positive way to have track of our prospects, leads and sales. **What do you dislike about Membrain?** So far I havent had any inconvenience at all, we are still learning and getting use to the tool, however I believe this is really user friendly. **What problems is Membrain solving and how is that benefiting you?** It has help us to have a control of our prospects and new customers, compilate good information and have it available for decision making ### 17. Intuitive and easy to manage **Rating:** 5.0/5.0 stars **Reviewed by:** Luc V. | Sales development manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Membrain?** the tool is intuitive, pleasant, and easy to adopt **What do you dislike about Membrain?** Not native integrated with Epicor ERP and Dealfront Leadfeeder **What problems is Membrain solving and how is that benefiting you?** We have a beter view on our interactions with customers. **Official Response from Alexandra Ghialamas:** > Hello Luc, thank you for your positive review. While we don't have a native integration with Epicor ERP and Dealfront Leadfeeder there's various ways to establish a connection to these, and what's optimal will depend on your specific use case and requirements. Some of the options we could look at would be e.g. automated exports/imports, webhooks, Zapier or even building a custom integration if needed. Your Customer Success Advocate will be reaching out to you soon to provide you with further guidance and respond to any questions you might have on the topic. Have a great day! Alexandra from the Customer Support Team ### 18. Clear, Customisable, and Easy to Follow **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew R. | Sales Cadet, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Membrain?** Easy to be able to follow, clear form and fully customisable **What do you dislike about Membrain?** the emails are quite regular and large, there is no use of AI **What problems is Membrain solving and how is that benefiting you?** Keeping track of leads and reminding us which need touch points ### 19. Efficient Sales Pipeline Management with Membrain **Rating:** 4.0/5.0 stars **Reviewed by:** Sanchit J. | sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Membrain?** I like Membrain's performance dashboard the most because it allows me to track metrics and analyze performance. It helps us manage team performance, track how many goals are achieved, and provides clarity for further planning. The initial setup was also smooth. **What do you dislike about Membrain?** Nothing as of now. I will update here if I come across any. **What problems is Membrain solving and how is that benefiting you?** I use Membrain to manage leads, track my sales pipeline, maintain hygiene, generate sales reports, and forecast sales. ### 20. Optimization and Simplicity with Membrain **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto Yui Weng H. **Reviewed Date:** December 05, 2025 **What do you like best about Membrain?** I like the simplicity and intuitiveness of Membrain. I enjoy its interface and its ease of use. The initial setup was very simple, practical, and intuitive. **What do you dislike about Membrain?** Be able to change the color within the page like Dark Mode **What problems is Membrain solving and how is that benefiting you?** Membrain optimizes time, organizes and tracks opportunities, and improves productivity by offering a macro view. Salesforce was not oriented towards our specific goals. ### 21. Great CRM, really is my second brain **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica O. | ANZ Client Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Membrain?** I use Membrain every day - its a great CRM! The Task setting feature is something I can't live without. Intelligent integration across related projects - removing a contact from a company in one click updates all related projects. Its easy to create and implement a repeatable process for each client. You can also automate workflows to run on autopilot. Easy to use and the Membrain customer support team are always quick to respond and super helpful. Membrain meet can replace Calendly. **What do you dislike about Membrain?** The email feature needs some UX/UI help - theres no undo button and the fonts get all weird when you copy paste from a difference source - even if you paste in a way that matches the destination style. Would also be great to add some more email formatting options like what is available in Gmail - e.g. newsletter style etc. The calendar feature needs a few tweaks to make it more user friendly - especially with recurring invites. **What problems is Membrain solving and how is that benefiting you?** Membrian is my second brain - as a Client Services Manager it is a wonderful system that I can offload my brain into and easily delegate tasks to my team. ### 22. Great software to manage sales **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel R. | Technical Support Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Membrain?** You can customize to your organization needs and improve how communication works **What do you dislike about Membrain?** Up to now, I haven't found any areas where the software needs improvement **What problems is Membrain solving and how is that benefiting you?** Provide full status of all the new projects for the customers ### 23. Bit difficult to get head round to start but once learnt the basics its pretty easy **Rating:** 4.0/5.0 stars **Reviewed by:** charlotte s. | operations assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Membrain?** simple to add and delete items. can get graphs to show finer details **What do you dislike about Membrain?** difficult to get use to to start with, and more advanced then i may need it for **What problems is Membrain solving and how is that benefiting you?** Easier for all in the company to see our revenue and get updates on projects ### 24. CRM for people that want their CRM to inspire them **Rating:** 4.5/5.0 stars **Reviewed by:** Dick H. | Head of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Membrain?** I've been using Membrain for over a year now. It's a very visual CRM with a number of features that I wouldn't want to live without now that I've used them: - a Kanban-style / visually appealing interface that includes the flexibility to align projects under corporate parent (very useful for us) - an enhanced and integrated Quotes section which might well have been inspired by user feedback (mine! I'm sure many others as well) - enhanced automated integration of social links - full control over pipeline design and flow - a strong reporting engine which is very flexible For new users, getting up to speed with the Membrain product is straightforward. Very different from other list-style CRMs I've used, which feel very rudimentary in comparison. I've been particularly impressed with the engagement from their support team, who listen to my problems and help me refine solutions, suggest integrations (of which there are many), and generally make my sales life easier. **What do you dislike about Membrain?** Would love to see a native Notion integration. Would also like to see integration of AI-transcoding of meetings integrated into the CRM. **What problems is Membrain solving and how is that benefiting you?** I've been using Membrain's Prospects feature to create lists of potential sales targets, and their Sales Projects feature to drive sales where we've had engagement. ### 25. good to follow the sales activity **Rating:** 4.5/5.0 stars **Reviewed by:** Luigi C. | regional sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Membrain?** the possibility to have multiple views on pipeline, customers and projects **What do you dislike about Membrain?** no much graphs, i would like to see in graphs my numbers **What problems is Membrain solving and how is that benefiting you?** helpfun for my activity **Official Response from Alexandra Ghialamas:** > Hi Luigi, Thank you so much for your review, we're glad to hear Membrain helps you and your team keep track of your sales pipeline, customers and projects. That said, we're a bit surprised to hear you feel there's no much graphs, and we're curious to learn more about what has led to this experience. Membrain has many graph capabilities, ranging from pre-built analytics views to fully customizable dashboards where you can display your data from different perspectives. We are eager to help you make the most out of Membrain and its analytical capabilities, therefore our support team will be reaching out to you shortly, to explore your queries together and guide you accordingly. Talk soon, Alexandra - Membrain Customer Support Team ### 26. Good but can be better **Rating:** 3.0/5.0 stars **Reviewed by:** Megan K. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Membrain?** I like that I'm able to keep notes of customers and make tasks **What do you dislike about Membrain?** I just have some ideas on how to make it better. 1. I wish there was a copy button, like if I hover over an email address or phone number or contact name it would copy it so I can paste it into a different form I am filling out. 2. I wish addresses were 10000 times easier to enter. It takes forever 3. I wish I could take a picture of a business card and it would enter it automatically 4. I wish the app could be used on Android 5. I wish i could put a custom signature in the emails 6. I wish I could import info from industry select-for Free 7. I wish when I made a task I can attach a contact so their email and phone number comes up. **What problems is Membrain solving and how is that benefiting you?** Keeping me organized ### 27. Excellent program to manage project control **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco R. | Representante Técnico de Ventas, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Membrain?** That adapts to the needs of the project, has good tracking and control **What do you dislike about Membrain?** So far, in my use of Membrain, I haven't found anything I don't like. **What problems is Membrain solving and how is that benefiting you?** So far, I have not encountered any problem that our support team cannot solve. ### 28. It helps me do my job much quicker and remain on control of wich updates i do to my coworkers. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle T. | Ingeniero de preventa, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Membrain?** The customization and workflows along with how it has become our defacto CRM. **What do you dislike about Membrain?** The manual workarounds for certain tools and lack of more robust analytics **What problems is Membrain solving and how is that benefiting you?** Following a consistent standarized process for our sales methodology and communication between pre-sales, sales and marketing coworkers. ### 29. Perfect CRM for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio P. | Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about Membrain?** User friendly and how it connects all aspects of business growth **What do you dislike about Membrain?** there are some changes made by my sales team that I do not receive emails **What problems is Membrain solving and how is that benefiting you?** Proper customer evaluation as well as project detail follow up by sales team members ### 30. Sales Process, Methodology, Coaching, and Pipeline Forecasting Meet and Come to Life **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | President & CEO, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2017 **What do you like best about Membrain?** Where to even start? How about starting with the fact that the biggest pushback to company-wide sales CRM adoption is the inability to demonstrate its value to the user? Consider the difference between having the vision of growing a sales team and actually growing a sales team. It's a huge gap. Membrain bridges that gap by bringing every sales improvement and enablement effort into the world within which salespeople live every single day. Prospecting process? It's in there! Your sales process(es), methodology, training, and real-time coaching? It's in there! Account growth strategy? It's in there! Different sales roles and requirements for different market segments? It's in there! Analytics? It's in there! Differentiation is obvious at first glance: More than any other sales CRM or enablement tool, Membrain helps salespeople sell. Now add to all of this the kind of hands-on, world-class client support that helps your sales organization grow. If your sales enablement tools are lacking in any way, give Mambrain a call and talk to them today. **What do you dislike about Membrain?** Could have more robust email client. **Recommendations to others considering Membrain:** Internal administration needed **What problems is Membrain solving and how is that benefiting you?** One of the most important requirements of a sales manager is to present a staged and predictable pipeline forecast to senior management. In a single sales world, Membrain is able to bring relevance to training, coaching, process, and methods together to create ever-higher degrees of confidence in every prospecting, sales, or account management opportunity. In real time, this creates an accurate picture of the overall health of the sales organization. If another product can do this, I've not found it yet. ### 31. Membrain offers seamless sales process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Membrain?** Membrain is very convenient and easy to use. Their Customer Support is very prompt in responding to my concerns. I always use Membrain so I can say it is very convenient and the number of features is endless and you can navigate everything well **What do you dislike about Membrain?** I guess everything in Membrain is very helpful. **What problems is Membrain solving and how is that benefiting you?** As an Executive Assistant, I can help my boss in order to lessen his time going through a lot of processes in booking projects. Membrain is very helpful in a way that it streamlines process and is very seamless. ### 32. I have not experienced anything so amazing like this ever before. **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson F. | Founder @BigLeaps Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Membrain?** Membrain is so apt to ensure sufficient handholding to Salespeople on the field; Sales Managers can now filter down and double click on the areas where there are challenges that need to be addressed to move the needle on specific deals and help their teams to accelerate deal velocity; Sales Leadership can very conveniently get the most accurate forecasts,, something that is unimaginable to do on any CRM tool / solution available on the planet including the big names viz. Salesforce, Hubspot, Soho and other solutions and tools with tall claims. Membrain has nailed it !! **What do you dislike about Membrain?** I am yet to discover something i dislike **What problems is Membrain solving and how is that benefiting you?** Membrain is my one stop platform for everything that i need to do to run my business most efficiently : CRM / Contact Management / Emails / Calendar scheduling and management / Content Hub which makes it so easy for me to just pick the right artefacts i want to attach alongwith my emails based on context ### 33. Very Good Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Membrain?** It's a good experience to navigate within Membrain, they have a very good interface **What do you dislike about Membrain?** I would like to be able to add images or drawings in the comments within each project. **What problems is Membrain solving and how is that benefiting you?** Project monitoring **Official Response from Alexandra Ghialamas:** > Hello, Thank you for the top rating, we're thrilled to see Membrain meets your needs and expectations! One little thing though, you mention you'd like to add images or drawings in the comments within projects, and in fact, that is already possible to do. If you're experiencing any difficulties on that matter, please reach out to our support at support@membrain.com we'll be more than happy to guide you. Have a great day, Alexandra, Membrain Customer Support ### 34. Membrain review **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff T. | Head of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Membrain?** The Simplicity of use for all sales projects. . **What do you dislike about Membrain?** Setting up processes although a necessity **What problems is Membrain solving and how is that benefiting you?** Manages the all enquiries and sales projects we do ### 35. Super friendly CRM! **Rating:** 4.5/5.0 stars **Reviewed by:** Alba Salome G. | Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Membrain?** It gives a direction on what are the next steps of the process, it's super friendly and easy to use! **What do you dislike about Membrain?** Everything is working very well so far, nothing to dislike about Membrain. **What problems is Membrain solving and how is that benefiting you?** it's helping to structure and localize all the interactions with prospects ### 36. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Membrain?** Customization of our prospectng side that can easily divert to project pipeline. **What do you dislike about Membrain?** None so far, it is suited well on our needs. **What problems is Membrain solving and how is that benefiting you?** We can easily tag some contacts as left the company and so ### 37. Intuitive, supported, and simplifies your work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Membrain?** Membrain is my one-stop shop for staying on top of clients and work, with customizable ease. **What do you dislike about Membrain?** While Membrain excels, some desired features are still in development. **What problems is Membrain solving and how is that benefiting you?** Membrain solves the problem of overwhelming workload and missed client follow-ups. For me, this translates into a significant benefit: I stay consistently organized and proactive with all my clients thanks to the clear task management and timely reminders. ### 38. User friendly CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas P. | Regional Sales & Business Development Manager at XO Logistic, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Membrain?** I have never worked with a more user friendly CRM. The layout makes sense and the features, though abundant and extensive, are easy to access and utilize. **What do you dislike about Membrain?** I haven't found any negatives at this time. **What problems is Membrain solving and how is that benefiting you?** Managing inbound inquiries, prospect lists, sales processes and accurate pipeline reporting and dashboard reports. ### 39. Great people and support, CRM a little hard to get used to **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Membrain?** I like the visuals in seeing status (active engagements in red, my outreach in blue) so I can instantly scan and decide on priority for follow ups. **What do you dislike about Membrain?** Maybe it's the way it's set up from my company, but there are duplication areas, and when I move a lead from prospect to qualified I have to go backwards to see initial engagement activity, rather than seeing it all thread through. **What problems is Membrain solving and how is that benefiting you?** Save time and helps me prioritize activity ### 40. Great system for Complex B2B sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Membrain?** Easy to use, pretty easy to administer, doesn't need developer knowledge to add custom fields, edit system settings etc. **What do you dislike about Membrain?** Would be good if automatic alerts/rules had more options in terms of what could be changed/updated File attachments from Prospects don't also attach to Projects when a prospect is converted to a project Can't change the interface really Email integration isn't as slick as I'd like it to be from outlook **Recommendations to others considering Membrain:** Scope out the requirements of the project properly, and find out from Membrain, through a product demo up-front that what you want the CRM to do, it can! **What problems is Membrain solving and how is that benefiting you?** Having a specific place to record and measure our activities against Prospects, outside of the Sales Pipeline Ability to have multiple companies and stakeholders tied to a specific project Lot more sales analytics that are easier to use around Performance, Win/Loss ### 41. An excellent tool that fulfills all the requirements of sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak D. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Membrain?** ability to track the leads , monitor and give an overall view of the progress . its so easly intigrated with my emails and calander that tracking the leads and meetings is very easy . Its easy to implement **What do you dislike about Membrain?** i think its alright in every aspect , yet to discover shortcomings **What problems is Membrain solving and how is that benefiting you?** Logging and tracking leads , follow ups , email everything a sales process needs. ### 42. Membrain is essential to our team. **Rating:** 4.0/5.0 stars **Reviewed by:** miki l. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Membrain?** Membrain is very easy to set up and just as easy to personalize. I have been asking for help from time to time and I always get a prompt reply. My issues are always been fixed. I use Membrain daily. **What do you dislike about Membrain?** the mobile version is less performing than the desktop version, could be improved. **What problems is Membrain solving and how is that benefiting you?** Clean and organize our CRM and vital on the Sales Opportunity Management. ### 43. If you want you sales process to align to your business, use Membrain **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Membrain?** Easy to customize and automate. Help information is very good, and customer support is excelent **What do you dislike about Membrain?** Has a steep learning curve, and some of the feature require additional modules **What problems is Membrain solving and how is that benefiting you?** Applying a repeatable sales process ### 44. Dynamic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Membrain?** The dynamic part, I can choose various templates to see the projects I have assigned. It is very visual with the colors. **What do you dislike about Membrain?** The project number is not visible, I have to enter each one from the same client to find the one I am working on. **What problems is Membrain solving and how is that benefiting you?** So far I haven't had any problems, but I would like to be able to obtain a slide with a graph of the metrics of the activities I perform. ### 45. The Mother of all CRMs **Rating:** 5.0/5.0 stars **Reviewed by:** Christo J. | Chief Operational Officer and Shareholder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Membrain?** 1. Driving the behaviors that make sales happen 2. Membrain is easy to implement and customise 3. Support and Membrain Help Centre is epic, guides you in 99% of the questions you may have using the platform 4. New functionality 5. New tools 6. Easy to use integrations 7. Using the tool daily **What do you dislike about Membrain?** 1. Some functionality in the coaching cockpit still in development however will be address in the new Elevate feature of what we have seen. 2. When third parties have updates, some of the integrations break 3. Syncing between Outlook and Membrain sometimes slow **What problems is Membrain solving and how is that benefiting you?** It address the four critical roles of a sales managers - 1. Get the number - clearly understand what is in the pipeline from a Shape, Volume, Value and Veloctiy perspective 2. By executing the strategy - the ability to clearly define your strategy and execute on it 3. Through you people - coaching conversations on the behaviours that is driving sales and the ability to track these coaching conversations 4. While delivering customer value - understand the value delivery and how best to close the gap between the expectation and experience. ### 46. Excellent CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Mike R. | Key Account Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Membrain?** Easy to use, easy to navigate, and creates value for the user. **What do you dislike about Membrain?** When searching for a specific address (as we have clients with multiple locations) the search function is somewhat limited and you need to use a * to find a specific search. **What problems is Membrain solving and how is that benefiting you?** Ensuring I keep up-to-date with my accounts and push the new projects forward. ### 47. Working with Membrain has been a very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Director, Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Membrain?** Their customer success team is invested and committed to ensuring that our use of Membrain's modules meets our needs **What do you dislike about Membrain?** Very easy implementation and excellent reporting tools **What problems is Membrain solving and how is that benefiting you?** Sales process standardization and pipeline management ### 48. Grateful with this Magnificent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando M. | Technical Sales Representative, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Membrain?** Organized Friendly Tool Everithing is step by step **What do you dislike about Membrain?** It could be the Activity Stream, too much information but at the end is helpful too **What problems is Membrain solving and how is that benefiting you?** Project Management ### 49. Brought sales process to sales team working from same page **Rating:** 4.5/5.0 stars **Reviewed by:** Dave N. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Membrain?** We created a sales process and dashboards customized to our needs. The process and playbooks can evolve to change what works and remove what does not. **What do you dislike about Membrain?** A minor difference exists between a PC and an iPad in operation inside Membrain. This creates some issues when working with a salesperson while on the phone, where they are on an iPad and I am on a PC, instructing them how to access information. **What problems is Membrain solving and how is that benefiting you?** Coaching sales teams based on their activities, resulting in improved prospecting. Pipeline forecasting: Production can look at capacity and adjust with projected pipeline volumes. ### 50. I had a truly exceptional experience using Membrain. **Rating:** 5.0/5.0 stars **Reviewed by:** Motasem O. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Membrain?** The user-friendly interface is not complicated to use, everyone can just sign up and start using Membrain. Also, I like the easy flow setup and clear steps, not to mention creating tasks and picking up client info from the internet on the fly. We were able to integrate it with Slack easily. It's got great customer support and using it frequently (Everyday) has never been easier **What do you dislike about Membrain?** Nothing much it's a tool specialized in sales and only needed for it **What problems is Membrain solving and how is that benefiting you?** Streamlining Sales Processes: Membrain often help in streamlining complex sales processes, making it easier for us to follow a structured and efficient approach to selling. Centralized Data Management: Membrain can centralize and organize sales-related data, providing a unified platform for managing customer information, sales leads, and deal progress. Performance Analytics: Great reporting features, allowing businesses to gain insights into their sales performance. This can be crucial for making data-driven decisions and optimizing sales strategies. ## Membrain Discussions - [Hidden costs?](https://www.g2.com/discussions/hidden-costs) - 1 comment, 1 upvote - [Email & calendar integration?](https://www.g2.com/discussions/email-calendar-integration) - 2 comments, 1 upvote - [How does implementation work?](https://www.g2.com/discussions/how-does-implementation-work) - 1 comment, 1 upvote - [User types?](https://www.g2.com/discussions/user-types-f2149bdb-b912-40f3-9a5f-7aceec0e1aa1) - 1 comment, 1 upvote - [How is Membrain different from Salesforce?](https://www.g2.com/discussions/how-is-membrain-different-from-salesforce) - 1 comment, 1 upvote - [View Membrain pricing details and edition comparison](https://www.g2.com/products/membrain/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+22%3A07%3A32+-0500&secure%5Bsession_id%5D=fce645ee-b240-4980-a38f-cb02f5a87660&secure%5Btoken%5D=77e91cde543fca31b8eedb71d089aceae74490e8165eeeaf0365ff81b7613ebb&format=llm_user) ## Membrain Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Fortnox](https://www.g2.com/products/fortnox/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Membrain Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Lead Management - Marketing ROI Analytics **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Membrain Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,613 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,215 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,824 reviews)