Membrain Reviews & Product Details

Membrain is the brain of your sales organization. Membrain remembers how your team sells: your process, your playbooks and your deals. Its built-in AI, Insight Engine, uses that memory to guide every rep toward the next best move. Membrain combines CRM and sales enablement for B2B sales teams. Memory without intelligence is just a database. AI without memory is just a guess. Membrain puts the two together. Why sales teams choose Membrain: Too many teams keep starting from zero. Their best knowledge sits in people's heads, old email threads and training decks nobody opens. Membrain remembers what your team learns and puts it to work in every deal. Your Process, Built-in: Your methodology, stages, exit criteria and playbooks become part of every deal. AI that Knows Your Business: Insight Engine is grounded in your own process, playbooks and pipeline, so its guidance fits the deal in front of the rep. It's built into the workflow, not bolted on. The knowledge Stays (even when the rep leaves): Account relationships and deal context remain with the team. Coaching that's Built-in: Leaders know who to coach, on what and when. The same memory and intelligence power every stage of how you sell, from Prospecting and Active Pipeline to Account Growth and Elevate, so nothing learned in one stage gets lost in the next. Membrain connects with the email, calendar and marketing tools your team already uses. It's SOC 2 compliant and has clients in 80+ countries.

Seller

Membrain

Discussions

Membrain Community

Languages Supported

English, French, Dutch, Spanish, Swedish

Solution Type

All-in-One

Overview by

George Brontén (Challenging traditional CRMs - on a mission to elevate the sales profession with technology and partnerships!)

Used by Prima Ressource Inc. and 2 others

Beta

Pricing

Pricing provided by Membrain.

Prospecting

$49.00

1 Users Per Month

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Membrain Integrations

(16)

Verified by Membrain

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Membrain Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Membrain, and what problem is it built to solve?

Membrain is a B2B growth platform designed to help sales teams execute their sales strategies and reinforce behaviors that support consistent performance. It addresses the challenges of reaching sales targets in increasingly complex B2B sales.

What languages does Membrain support?

Membrain supports 5 languages: Dutch, English, French, Spanish, and Swedish.

What company sizes and industries is Membrain the best fit for?

Membrain appears most suited to sales teams in small and mid-sized companies, with reviewer-reported use also spanning larger organizations and several industries. The strongest clusters include:

Company size: Small businesses and mid-market companies are most represented; enterprise teams are represented as well.
Technology and professional services: Information technology and services, management consulting, and professional training and coaching recur across users.
Manufacturing and industrial sectors: Mining and metals, electrical and electronic manufacturing, and related industrial businesses are represented.
Construction and medical devices: Both appear among the industries using Membrain.

How long does it take to implement Membrain across a team?

Teams reporting a go-live timeframe most commonly describe getting started in under a month, though more involved implementations can take longer. Reported ranges include:

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also reported regularly
3–6 months	Less common
6–12 months or over 12 months	Occasional longer implementations

Customization and planning the sales process can add work to the rollout.

What customer support options does Membrain provide, and how do users find the overall support experience?

Membrain provides direct support through channels such as phone, email/help desk, and chat, with self-service resources available as well. The support experience is frequently described as knowledgeable, responsive, and helpful with setup and questions, although users sometimes find response times slow.

What is the experience like for teams switching to Membrain from another tool?

Switching to Membrain is often about moving from a less flexible or more cumbersome CRM to a system that puts the sales process and pipeline at the center. Previous tools mentioned include Salesforce, Zoho, Pipedrive, and other CRM platforms; users value Membrain’s customizable sales workflows, visibility into opportunities, and guidance on next steps. The transition can involve meaningful setup and a learning curve, particularly when teams are building out their processes.

What tools and platforms does Membrain integrate with, and how do these integrations help users get more value from the product?

Membrain offers 20 integrations, which users describe using to connect sales work with communication, CRM, and workflow tools. Integrations named by users include:

Email, calendar, and collaboration: Microsoft Outlook and Office 365, Microsoft Teams, Google Calendar and Gmail, and Slack.
CRM and marketing: HubSpot, Salesforce, and Zoho.
Workflow automation: Zapier.

These connections can keep email and meeting activity closer to sales records and help teams coordinate information across sales and marketing workflows.

What features or capabilities could make Membrain even more useful?

Membrain’s flexibility is useful, but users would like some areas to be easier to navigate and more capable. Recurring improvements include:

Reporting and dashboards: Add more flexible charts, metrics, filters, and report-building options.
Integrations and syncing: Broaden connections with other business systems and make email and calendar syncing more reliable.
Email tools: Improve formatting and usability for composing and managing email.
Mobile experience: Improve mobile functionality and responsiveness, especially when working on the go.
Setup and navigation: Make complex settings, workflows, and frequently used information easier to find and configure.

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SHIVA G.

Technical Support Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

8/23/2026

"Streamlines Sales Tracking, Needs Interface Improvement"

4/5

What do you like best about Membrain?

I like how Membrain keeps everything organized in one place. It's easy to keep track of opportunities and follow-ups, and having customer information and sales activity together makes it easier to see what needs attention. It saves me time because I don't have to look through different places to find customer or opportunity details. I can quickly see what has been done, what needs follow-up, and what the next step is. This makes my daily work more organized and helps me stay on top of things. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

One area that could be improved is the interface. Some features can take a little time to understand, especially when you are new to the platform. It would be nice if some of the navigation and settings were a bit more straightforward. Some of the menus and settings can feel a little crowded, and it sometimes takes a few extra clicks to get to the info I need. It would be helpful to have a simpler navigation and a more streamlined layout for frequently used features. Review collected by and hosted on G2.com.

Moises B.

Inside Sales Rep.

Mid-Market (51-1000 emp.)

Originally submitted 4/10/2025

"Membrain user for an Internal Sales role."

4/5

What do you like best about Membrain?

Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active leads. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with the project information which is ok, but there's something missing that would be really helpful for me and my organization, that would be the project sales number. In order to get the SP-# I have to access the project and that's kind of a push back when I want to do a quick check.

Updating my review, the best thing of Membrain so far it's the flexibility when it comes to customization based on your needs, for example, the situation exposed in the previous paragraph was really easy to fix thanks to it's customization flexibility.

Latest update, I believe the Comments, Mentions & Reactions notifications system is not that sharp, you can easily miss those notifications, maybe if they are back them up with a notification email will improve their visibility. Review collected by and hosted on G2.com.

Response from Stacy Lim of Membrain

edit

Hi Moises,

Thank you so much for your kind review, we're happy to see Membrain is bringing value to you. It's great that you got to adjust your company settings and have the Sales Project Number display in the preview hover of a sales project in the Active Pipeline page. That's what Membrain is all about, flexibility and customization. If there is anything else you need help with, please do not hesistate to reach out, we'd be happy to assist!

Kind regards,

Membrain Customer Support

Chris W.

Owner/Visionary

Mid-Market (51-1000 emp.)

4/13/2026

"Top-Notch Support, User-Friendly UI, and Powerful Workflow Customization"

4.5/5

What do you like best about Membrain?

The Customer Service is top notch. If you have any questions, they are quick to help and the level of expertise is high. The software is user friendly and has a nice interface. The ability to customize your workflows and processes within the software is strong as well. We even were able to connect in with their API and push and pull data with our own database. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

While the customization options are excellent, there is a lot of work to do to customize them and be able to use them well. They have a strong onboarding process, but we did not have a good vision of what we wanted to accomplish until later and then we had to invest a good bit of time to figure out how to customize it for our personal use. Review collected by and hosted on G2.com.

likhin w.

Small-Business (50 or fewer emp.)

6/12/2026

"Efficient Customer Interface, Needs UI Improvement"

4.5/5

What do you like best about Membrain?

I use Membrain for official purposes, specifically to enhance our customer interface and plan sales strategies based on customer details. I find it very good for storing all the past details about customers, like previous discussions and current status, which can be accessed with a click. I appreciate that it helps me find client details and data without wasting time. Membrain is easy for future planning and allows me to store and share data and white papers effortlessly through email. I especially enjoy the sharing and collection of details, using features like whitepapers and presentations that can be shared with clients or within the team quickly, without needing to open a separate email. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

A better user-friendly interface would be more helpful because currently it takes some time to get acquainted with the interface. Review collected by and hosted on G2.com.

Joshua J.

Global Sales Manager - OG&E Division + Global Mining

Small-Business (50 or fewer emp.)

6/2/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simplifies CRM and Makes Mobile Note-Taking Effortless"

5/5

What do you like best about Membrain?

I love how much this platform simplifies the CRM experience. It did take me a little time to adjust after moving from Salesforce, but I’d honestly hate to have to go back to the clunky monster that Salesforce felt like. The mobile app is much easier to use and makes it simple to add notes and fill in fields with voice-to-text. Overall, I really love it. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

The email feature doesn’t have the same look, feel, or functionality as Outlook, which makes it a bit clunky. Because of that, I honestly haven’t really used it as my go-to tool for creating emails. Review collected by and hosted on G2.com.

Rafael C.

Sales Manager

Small-Business (50 or fewer emp.)

8/17/2026

"Easy to Configure Deal Tracking with Detailed Records and Email Linking"

5/5

What do you like best about Membrain?

Easy to configure to suit your needs. You can record all the details for each deal separately, and you can link emails to each deal. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

no field for reminding sales people on when to chase each deal Review collected by and hosted on G2.com.

Rodrigo M.

IT Consultant

Mid-Market (51-1000 emp.)

4/15/2026

"Structured CRM for Managing Sales Processes"

2.5/5

What do you like best about Membrain?

I used Membrain in a previous role as part of a sales team to manage pipelines and track opportunities. What stood out was how structured the platform is around the sales process. It made it easy to follow each stage of a deal, keep notes, and stay aligned with defined sales activities. The interface was clear, and it helped keep everything organized without feeling overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

It can take some time to get used to the structured approach, especially if you're coming from a more flexible CRM. Some customization options and integrations felt limited depending on the use case, and certain updates required admin involvement. Review collected by and hosted on G2.com.

What problems is Membrain solving and how is that benefiting you?

Membrain helped bring more consistency and visibility to the sales process. Instead of managing deals in an unstructured way, the platform guided the team through each stage, making it easier to track progress and identify gaps. This improved follow-ups and made pipeline management more predictable and efficient during my time using it. Review collected by and hosted on G2.com.

Response from Alexandra Ghialamas of Membrain

edit

Rodrigo - thank you for the review. We appreciate the feedback. We are definitely the platform of choice for making how you sell why you win - process, impactful communication, and organization.

To note for other users, the rigor of the sales process, structure and permissions is defined by the individual company, along with the integrations and options.

Feel free to reach out to us through support@membrain.com , we'll be happy to guide you and clear up any concerns.

Kind regards,

Alexandra, Membrain Customer Support Team

Walter C.

Chief Executive Officer

Small-Business (50 or fewer emp.)

4/21/2026

"Intuitive and Robust CRM for Sales Projects"

5/5

What do you like best about Membrain?

I like that Membrain was designed by salespeople for salespeople, which makes it intuitive and easy to use. It doesn't require a lot of training to be effective at creating dashboards. Unlike many CRMs, it's robust yet easy to use. It's simple to adjust and optimize for unique sales projects and prospecting. I also appreciate how easily it connects to my objective management group, allowing me to bring assessments into Membrain and coach on sales DNA and skills. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

I have not found areas that are deficient in my practice. It is constantly being improved. Review collected by and hosted on G2.com.

Drew P.

VP of Business Development

Mid-Market (51-1000 emp.)

12/19/2025

"Highly Customizable CRM with Outstanding Support and Value"

4/5

What do you like best about Membrain?

I appreciate that Membrain is very customizable. We're in the construction industry that has several competing CRM programs but we've stuck with Membrain for over 10 years due to the customer support, flexibility, and value. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes of quarterly goals. (We have certain quarters requiring more sales, Membrain divides the annual goal evenly)

Can't export history (wins/archive/etc) from a contact. Would like to export our employees win history as a means to verify resumes we use on proposals.

Would like to see more flexibility in the layout on sales projects and contacts. (E.G. - when you create dashboards and have the ability to move them around on the view and change the size, etc.)

Additional information on dashboards in the key area. Not enough info. More customizable graphs in dashboards. Review collected by and hosted on G2.com.

What problems is Membrain solving and how is that benefiting you?

We have multiple departments selling to win projects. We were able to eliminate redundancy of our precon department that was tracking the same info, in addition we have eliminated errors from multiple entries, min-naming pursuits, etc. We are able to produce sales projections in a timely and efficient manner now. Review collected by and hosted on G2.com.

Marius S.

Technical Sales Engineer

1/9/2026

"Customizable CRM with Outstanding Support"

5/5

What do you like best about Membrain?

I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer support is excellent and has been very helpful in guiding us through the setup process step by step. It's impressive how they've taken our suggestions for minor additions on board and included them in their future development roadmap. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. They took those suggestions onboard and even included them to their future development roadmap. It was difficult to know where to start with the initial setup, however the team in Membrain were able to guide us through things step by step. Review collected by and hosted on G2.com.