# Platforms with best customer support for virtual events!

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’m researching virtual event platforms that not only run smoothly but also come with excellent customer support. I’m especially looking for tools that help with onboarding, offer live help during events, and respond quickly to any issues. Here are some of the best-reviewed platforms when it comes to support:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/vfairs/reviews"><strong>vFairs</strong></a>: vFairs is known for its full-service approach. Their support team helps with everything from event setup to live-day execution. They also offer a dedicated event manager and real-time assistance.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/bigmarker/reviews"><strong>BigMarker</strong></a>: BigMarker provides detailed onboarding, fast support responses, and event-day live chat. It’s a strong choice if you want a team that can help troubleshoot quickly and keep things on track.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews"><strong>Airmeet</strong></a>: Airmeet offers 24/7 support, guided onboarding, and a helpful knowledge base. Their live chat feature is fast, and they’re known for being hands-on during major events.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ringcentral-events/reviews"><strong>RingCentral</strong></a>: This app offers in-platform support and detailed help docs. For larger events, they provide event specialists and VIP onboarding. Their support team is experienced with complex virtual and hybrid events.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/livestorm/reviews"><strong>Livestorm</strong></a>: Livestorm gets high marks for its simple setup and responsive customer service. Their support team is available by chat and email, and they help guide new users through their first few events.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I found these while browsing G2’s <a class="a a--md" elv="true" href="https://www.g2.com/categories/virtual-event-platforms">virtual event platforms category</a>. If you’ve used any of these for your events, I’d love to hear how the support team helped make things easier on event day.</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: Industry Analyst
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;These are &lt;span style=&quot;background-color: rgb(255, 255, 255); color: rgb(0, 29, 53);&quot;&gt;some platforms with a reputation for excellent customer support for virtual events&lt;/span&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 11 months ago
- Author title: Industry Analyst





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