--- title: Membrain Reviews meta_title: 'Membrain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 224 reviews by the users' company size, role or industry to find out how Membrain works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 224 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Membrain Reviews **Vendor:** Membrain **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 224 ## About Membrain Membrain is a specialized growth platform designed for B2B companies focused on enhancing their sales processes and driving sustainable growth. This comprehensive software solution provides users with the necessary structure, guidance, and insights to foster the right behaviors and effectively execute their sales strategies. With a strong reputation in the industry, Membrain has gained the trust of top sales experts and organizations across more than 80 countries. Targeted primarily at sales teams and management within B2B organizations, Membrain serves as a versatile tool that can either replace or complement traditional CRM systems. Its robust features cater to a variety of use cases, including sales performance management, sales coaching, and sales enablement. By integrating these functionalities, Membrain enables organizations to streamline their sales processes, improve team collaboration, and ultimately drive better results. One of the key features of Membrain is its ability to provide actionable insights through data-driven analytics. Users can track performance metrics, identify trends, and gain a deeper understanding of their sales activities. This level of visibility allows sales teams to make informed decisions, adjust their strategies in real-time, and focus on the activities that yield the highest returns. Additionally, Membrain's sales coaching capabilities empower managers to mentor their teams effectively, ensuring that best practices are shared and adopted across the organization. Membrain stands out in its category due to its unique combination of CRM functionalities and specialized sales tools. Recognized as a G2 Crowd High Performer in multiple categories, including CRM, Sales Performance Management, Sales Coaching, and Sales Enablement, Membrain offers a holistic approach to sales management. This integration of features not only enhances user experience but also ensures that organizations can leverage a single platform to address various aspects of their sales operations. The platform's user-friendly interface and customizable workflows further enhance its appeal, allowing organizations to tailor the system to their specific needs. By providing a comprehensive solution that encompasses both traditional CRM capabilities and advanced sales performance tools, Membrain equips B2B companies with the resources necessary to thrive in a competitive landscape. ## Membrain Pros & Cons **What users like:** - Users find Membrain to be **highly customizable and easy to navigate** , enhancing the overall user experience significantly. (42 reviews) - Users value the **customizability** of Membrain, enjoying its user-friendly interface and tailored features for their needs. (26 reviews) - Users value the **customizability** of Membrain, enabling tailored solutions that enhance workflow and organization in various industries. (23 reviews) - Users value the **easy customization** of Membrain, enabling tailored solutions that enhance their sales processes and efficiency. (21 reviews) - Users find Membrain **intuitive and user-friendly** , enabling effortless navigation and effective sales processes. (20 reviews) - Users appreciate Membrain's **prompt customer support** , significantly enhancing their experience with the software. (18 reviews) - Users value the **hands-on support** from Membrain, enhancing their growth and adoption of the software. (18 reviews) - Simple (16 reviews) - Easy Setup (13 reviews) - Features (13 reviews) **What users dislike:** - Users note the **missing features** including robust analytics, customer portal, and slow performance, impacting usability. (17 reviews) - Users find the **learning curve challenging** , particularly in setting up the dashboard and navigating integrations. (11 reviews) - Users report **email integration issues** that hinder communication, with large emails and limited automation options. (7 reviews) - Users face **integration issues** with third-party systems, leading to broken connections and slow syncing with Outlook. (7 reviews) - Users find the **limited features** in Membrain hinder effective lead tracking and custom reporting setup. (7 reviews) - Contact Management (5 reviews) - Users face **dashboard issues** with limited customization and exporting options, affecting their reporting and layout flexibility. (5 reviews) - Email Management (5 reviews) - Users find it challenging due to **incomplete information** , making it tough to navigate and start with Membrain. (5 reviews) - Users face **operational discrepancies** between PC and iPad, which complicates collaborative sales activities and data checks. (5 reviews) ## Membrain Reviews ### 1. Membrain user for an Internal Sales role. **Rating:** 4.0/5.0 stars **Reviewed by:** Moises B. | Inside Sales Rep., Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Membrain?** Easy to use & really straight forward, the thing I like the most so far, is the active pipeline screen it always keep me on my toes with my active leads. **What do you dislike about Membrain?** When I am on the active pipeline screen (is the one I use the most), when I place the mouse cursor on the sales projects shown a window pops out with the project information which is ok, but there's something missing that would be really helpful for me and my organization, that would be the project sales number. In order to get the SP-# I have to access the project and that's kind of a push back when I want to do a quick check. Updating my review, the best thing of Membrain so far it's the flexibility when it comes to customization based on your needs, for example, the situation exposed in the previous paragraph was really easy to fix thanks to it's customization flexibility. Latest update, I believe the Comments, Mentions & Reactions notifications system is not that sharp, you can easily miss those notifications, maybe if they are back them up with a notification email will improve their visibility. **What problems is Membrain solving and how is that benefiting you?** So far, it has improve the tracking of the sales projects I have on pipeline and for organizational purposes there's a better visibility of our sales performance. **Official Response from Stacy Lim:** > Hi Moises, Thank you so much for your kind review, we're happy to see Membrain is bringing value to you. It's great that you got to adjust your company settings and have the Sales Project Number display in the preview hover of a sales project in the Active Pipeline page. That's what Membrain is all about, flexibility and customization. If there is anything else you need help with, please do not hesistate to reach out, we'd be happy to assist! Kind regards, Membrain Customer Support ### 2. Top-Notch Support, User-Friendly UI, and Powerful Workflow Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Chris W. | Owner/Visionary, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Membrain?** The Customer Service is top notch. If you have any questions, they are quick to help and the level of expertise is high. The software is user friendly and has a nice interface. The ability to customize your workflows and processes within the software is strong as well. We even were able to connect in with their API and push and pull data with our own database. **What do you dislike about Membrain?** While the customization options are excellent, there is a lot of work to do to customize them and be able to use them well. They have a strong onboarding process, but we did not have a good vision of what we wanted to accomplish until later and then we had to invest a good bit of time to figure out how to customize it for our personal use. **What problems is Membrain solving and how is that benefiting you?** It has all the standard CRM expectations that you will get with any CRM. However, it is the sales enablement concept that I appreciate. It allows us to build our sales process into the software and coach/train our team with it. ### 3. Efficient Customer Interface, Needs UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** likhin w. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Membrain?** I use Membrain for official purposes, specifically to enhance our customer interface and plan sales strategies based on customer details. I find it very good for storing all the past details about customers, like previous discussions and current status, which can be accessed with a click. I appreciate that it helps me find client details and data without wasting time. Membrain is easy for future planning and allows me to store and share data and white papers effortlessly through email. I especially enjoy the sharing and collection of details, using features like whitepapers and presentations that can be shared with clients or within the team quickly, without needing to open a separate email. **What do you dislike about Membrain?** A better user-friendly interface would be more helpful because currently it takes some time to get acquainted with the interface. **What problems is Membrain solving and how is that benefiting you?** I use Membrain to access client details quickly, streamlining our sales strategy planning. It saves time, simplifies future planning, and allows easy sharing of whitepapers and presentations via email. ### 4. Simplifies CRM and Makes Mobile Note-Taking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua J. | Global Sales Manager - OG&E Division + Global Mining, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Membrain?** I love how much this platform simplifies the CRM experience. It did take me a little time to adjust after moving from Salesforce, but I’d honestly hate to have to go back to the clunky monster that Salesforce felt like. The mobile app is much easier to use and makes it simple to add notes and fill in fields with voice-to-text. Overall, I really love it. **What do you dislike about Membrain?** The email feature doesn’t have the same look, feel, or functionality as Outlook, which makes it a bit clunky. Because of that, I honestly haven’t really used it as my go-to tool for creating emails. **What problems is Membrain solving and how is that benefiting you?** Ease of use for the CRM. It’s way easier once you get how it flows. ### 5. Structured CRM for Managing Sales Processes **Rating:** 2.5/5.0 stars **Reviewed by:** Rodrigo M. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Membrain?** I used Membrain in a previous role as part of a sales team to manage pipelines and track opportunities. What stood out was how structured the platform is around the sales process. It made it easy to follow each stage of a deal, keep notes, and stay aligned with defined sales activities. The interface was clear, and it helped keep everything organized without feeling overwhelming. **What do you dislike about Membrain?** It can take some time to get used to the structured approach, especially if you're coming from a more flexible CRM. Some customization options and integrations felt limited depending on the use case, and certain updates required admin involvement. **What problems is Membrain solving and how is that benefiting you?** Membrain helped bring more consistency and visibility to the sales process. Instead of managing deals in an unstructured way, the platform guided the team through each stage, making it easier to track progress and identify gaps. This improved follow-ups and made pipeline management more predictable and efficient during my time using it. **Official Response from Alexandra Ghialamas:** > Rodrigo - thank you for the review.  We appreciate the feedback.  We are definitely the platform of choice for making how you sell why you win - process, impactful communication, and organization. To note for other users, the rigor of the sales process, structure and permissions is defined by the individual company, along with the integrations and options. Feel free to reach out to us through support@membrain.com , we'll be happy to guide you and clear up any concerns. Kind regards, Alexandra, Membrain Customer Support Team ### 6. Intuitive and Robust CRM for Sales Projects **Rating:** 5.0/5.0 stars **Reviewed by:** Walter C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Membrain?** I like that Membrain was designed by salespeople for salespeople, which makes it intuitive and easy to use. It doesn't require a lot of training to be effective at creating dashboards. Unlike many CRMs, it's robust yet easy to use. It's simple to adjust and optimize for unique sales projects and prospecting. I also appreciate how easily it connects to my objective management group, allowing me to bring assessments into Membrain and coach on sales DNA and skills. **What do you dislike about Membrain?** I have not found areas that are deficient in my practice. It is constantly being improved. **What problems is Membrain solving and how is that benefiting you?** I use Membrain to systematically manage sales projects and ensure I follow my sales process. It helps me create and optimize sales processes for clients, manage ongoing accounts effectively, and track coaching clients' progress with consistent notes. ### 7. Highly Customizable CRM with Outstanding Support and Value **Rating:** 4.0/5.0 stars **Reviewed by:** Drew P. | VP of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Membrain?** I appreciate that Membrain is very customizable. We're in the construction industry that has several competing CRM programs but we've stuck with Membrain for over 10 years due to the customer support, flexibility, and value. **What do you dislike about Membrain?** Inability to use or report from custom fields, depending on where you're exporting from. Inability to break down the annual goal into different sizes of quarterly goals. (We have certain quarters requiring more sales, Membrain divides the annual goal evenly) Can't export history (wins/archive/etc) from a contact. Would like to export our employees win history as a means to verify resumes we use on proposals. Would like to see more flexibility in the layout on sales projects and contacts. (E.G. - when you create dashboards and have the ability to move them around on the view and change the size, etc.) Additional information on dashboards in the key area. Not enough info. More customizable graphs in dashboards. **What problems is Membrain solving and how is that benefiting you?** We have multiple departments selling to win projects. We were able to eliminate redundancy of our precon department that was tracking the same info, in addition we have eliminated errors from multiple entries, min-naming pursuits, etc. We are able to produce sales projections in a timely and efficient manner now. ### 8. Customizable CRM with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marius S. | Technical Sales Engineer **Reviewed Date:** January 09, 2026 **What do you like best about Membrain?** I really like Membrain for its flexibility and a wide range of features, which allows us to customize the CRM to suit our exact needs. Their customer support is excellent and has been very helpful in guiding us through the setup process step by step. It's impressive how they've taken our suggestions for minor additions on board and included them in their future development roadmap. **What do you dislike about Membrain?** I think there are a few minor additions that can be added, but even those have already been identified and passed onto their customer support team. They took those suggestions onboard and even included them to their future development roadmap. It was difficult to know where to start with the initial setup, however the team in Membrain were able to guide us through things step by step. **What problems is Membrain solving and how is that benefiting you?** Membrain gives us a full suite of CRM features with valuable customization for our sales needs. Its flexibility and excellent customer support make it adaptable for various business types, tailoring exactly to our requirements. ### 9. Intuitive, Customizable, and Perfect for Managing Projects on the Go **Rating:** 5.0/5.0 stars **Reviewed by:** Eva S. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Membrain?** What I appreciate most about Membrain is its intuitive design and high level of customization. I rely on it every day to monitor new projects and oversee customer accounts, and it adapts seamlessly to our unique requirements. The platform is very user-friendly, accessible from both my computer and my phone, and provides excellent visualization tools, including dashboards, graphs, and trend tracking. It enables me to keep all project and customer information organized and easily accessible in one place, which has significantly enhanced our team’s efficiency and collaboration. **What do you dislike about Membrain?** Occasionally, the dashboards can be a little slow to load or respond, though I suspect this is due to the large volume of data I’m working with rather than an issue with the system itself. Aside from that, the tool has proven to be both reliable and practical. **What problems is Membrain solving and how is that benefiting you?** Membrain has made it much easier for me to centralize all information related to new projects and customer management. Previously, our data was often spread across various files and emails, which complicated tracking progress and following up with customers. With Membrain, everything is now organized in one place—from project stages and timelines to communication history—making it simple to update and share information with the team. ### 10. Easy to Use Mobile Platform with Strong Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy H. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Membrain?** Ease of use and capability of mobile platform **What do you dislike about Membrain?** Data import can be difficult at times making it frustrating to upload contact files such as leads you receive from a trade show **What problems is Membrain solving and how is that benefiting you?** Helping me prospect more efficiently and turn opportunities into meetings faster ## Membrain Discussions - [Hidden costs?](https://www.g2.com/discussions/hidden-costs) - 1 comment, 1 upvote - [Email & calendar integration?](https://www.g2.com/discussions/email-calendar-integration) - 2 comments, 1 upvote - [How does implementation work?](https://www.g2.com/discussions/how-does-implementation-work) - 1 comment, 1 upvote - [User types?](https://www.g2.com/discussions/user-types-f2149bdb-b912-40f3-9a5f-7aceec0e1aa1) - 1 comment, 1 upvote - [How is Membrain different from Salesforce?](https://www.g2.com/discussions/how-is-membrain-different-from-salesforce) - 1 comment, 1 upvote - [View Membrain pricing details and edition comparison](https://www.g2.com/products/membrain/reviews/membrain-review-25337?section=pricing&secure%5Bexpires_at%5D=2026-07-16+23%3A16%3A11+-0500&secure%5Bsession_id%5D=2ab44d5c-65a0-4d0d-84bc-fc48cf3e9d35&secure%5Btoken%5D=2991bb2ad3e647e431588f716d7cee169e3734b011f0a727655a56159a83f950&format=llm_user) ## Membrain Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - [Fortnox](https://www.g2.com/products/fortnox/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Membrain Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Lead Management - Marketing ROI Analytics **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Membrain Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,668 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,265 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,834 reviews)