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Best ServiceNow Marketplace Apps

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

The ServiceNow Store apps category includes a diverse range of applications designed to extend the functionality of the ServiceNow platform. These apps cater to various industries and business needs, offering solutions that enhance compliance, streamline IT operations, improve customer service, and optimize asset management. By integrating seamlessly with ServiceNow, these applications provide specialized features such as automated regulatory updates, network security change management, system health monitoring, and privileged access control. They enable organizations to address specific challenges, improve operational efficiency, and ensure compliance with industry standards.

To qualify for inclusion in the ServiceNow Store Apps category, a product must:

Have features and use cases that do not fit into existing marketplace apps categories
Integrate seamlessly with the ServiceNow platform to enhance its core functionalities
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Best ServiceNow Marketplace Apps At A Glance

Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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430 Listings in ServiceNow Store Apps Available
(3,704)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
    • Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
    • Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    462
    Remote Access
    372
    Remote Control
    292
    Easy Access
    244
    Remote Work
    239
    Cons
    Connection Issues
    162
    Connectivity Issues
    133
    Slow Performance
    124
    Expensive
    117
    Remote Access Issues
    104
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    ServiceNow Integration
    Average: 8.8
    9.1
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,484 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
  • Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
  • Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
462
Remote Access
372
Remote Control
292
Easy Access
244
Remote Work
239
Cons
Connection Issues
162
Connectivity Issues
133
Slow Performance
124
Expensive
117
Remote Access Issues
104
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.3
ServiceNow Integration
Average: 8.8
9.1
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,484 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate your builds and deployments with Pipelines so you spend less time with the nuts and bolts and more time being creative

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Pipelines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Deployment
    12
    Integrations
    12
    Automation
    10
    Features
    10
    Cons
    Complexity
    8
    Learning Curve
    8
    Expensive
    6
    Learning Difficulty
    4
    Confusing Interface
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Pipelines features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    8.3
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,105,074 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Automate your builds and deployments with Pipelines so you spend less time with the nuts and bolts and more time being creative

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Enterprise
  • 34% Mid-Market
Azure Pipelines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Deployment
12
Integrations
12
Automation
10
Features
10
Cons
Complexity
8
Learning Curve
8
Expensive
6
Learning Difficulty
4
Confusing Interface
3
Azure Pipelines features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
8.3
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,105,074 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    38
    Ease of Use
    37
    Monitoring
    34
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    30
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,585 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,802 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
38
Ease of Use
37
Monitoring
34
Analytics
32
Features
31
Cons
Learning Curve
30
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
14
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.5
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,585 Twitter followers
LinkedIn® Page
www.linkedin.com
5,802 employees on LinkedIn®
Ownership
NYSE: DT
(700)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 64% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    70
    Ease of Use
    60
    Alert Management
    55
    Notifications
    46
    Integrations
    43
    Cons
    Complexity
    33
    Learning Curve
    25
    Difficult Setup
    15
    Difficult Learning
    13
    Integration Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.4
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Vienna, VA
    Twitter
    @Everbridge
    4,792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 64% Enterprise
  • 25% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
70
Ease of Use
60
Alert Management
55
Notifications
46
Integrations
43
Cons
Complexity
33
Learning Curve
25
Difficult Setup
15
Difficult Learning
13
Integration Issues
13
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.4
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2002
HQ Location
Vienna, VA
Twitter
@Everbridge
4,792 Twitter followers
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
(127)4.4 out of 5
View top Consulting Services for AWS Managed Services (AMS) Integration App
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Managed Services (AMS) automates common activities such as change requests, monitoring, patch management, security, backup services, and provides full-lifecycle services to provision, run, and sup

    Users
    No information available
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 47% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Managed Services (AMS) Integration App Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Easy Integrations
    30
    Automation
    25
    Customer Support
    20
    Solutions
    19
    Cons
    Complexity
    28
    Expensive
    22
    Lack of Customization
    14
    Pricing Issues
    12
    Integration Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,217,439 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Managed Services (AMS) automates common activities such as change requests, monitoring, patch management, security, backup services, and provides full-lifecycle services to provision, run, and sup

Users
No information available
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 47% Small-Business
  • 33% Mid-Market
AWS Managed Services (AMS) Integration App Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Easy Integrations
30
Automation
25
Customer Support
20
Solutions
19
Cons
Complexity
28
Expensive
22
Lack of Customization
14
Pricing Issues
12
Integration Issues
10
AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,217,439 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(2,496)4.4 out of 5
Optimized for quick response
View top Consulting Services for Talkdesk
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

    Users
    • Supervisor
    • Team Lead
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    239
    Call Management
    147
    Efficiency
    135
    Helpful
    128
    Features
    120
    Cons
    Call Issues
    100
    Technical Issues
    66
    Missing Features
    54
    Notification Issues
    54
    Connection Issues
    50
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkdesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    Palo Alto, CA
    Twitter
    @talkdesk
    6,995 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,346 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

Users
  • Supervisor
  • Team Lead
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
239
Call Management
147
Efficiency
135
Helpful
128
Features
120
Cons
Call Issues
100
Technical Issues
66
Missing Features
54
Notification Issues
54
Connection Issues
50
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.5
Value
Average: 8.8
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
Palo Alto, CA
Twitter
@talkdesk
6,995 Twitter followers
LinkedIn® Page
www.linkedin.com
1,346 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    9.0
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,258 employees on LinkedIn®
    Ownership
    NASDAQ: LPSN
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
9.0
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,877 Twitter followers
LinkedIn® Page
www.linkedin.com
1,258 employees on LinkedIn®
Ownership
NASDAQ: LPSN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Notifications
    20
    Alerting System
    19
    Alert Management
    17
    Ease of Use
    16
    Easy Integrations
    15
    Cons
    Expensive
    11
    Alert Issues
    10
    Pricing Issues
    8
    Complexity
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    9.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    24,680 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,309 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 38% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Notifications
20
Alerting System
19
Alert Management
17
Ease of Use
16
Easy Integrations
15
Cons
Expensive
11
Alert Issues
10
Pricing Issues
8
Complexity
6
Limited Features
6
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.6
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
9.6
Value
Average: 8.8
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
24,680 Twitter followers
LinkedIn® Page
www.linkedin.com
1,309 employees on LinkedIn®
(370)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Positive Experience
    45
    Insights
    40
    Issue Detection
    32
    Customer Support
    30
    Cons
    Difficult Learning
    27
    Complexity
    25
    Learning Curve
    25
    Expensive
    15
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    8.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 11% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Positive Experience
45
Insights
40
Issue Detection
32
Customer Support
30
Cons
Difficult Learning
27
Complexity
25
Learning Curve
25
Expensive
15
Limited Features
12
Nexthink features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
8.6
Value
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,290 Twitter followers
LinkedIn® Page
www.linkedin.com
1,138 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integrati

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Notifications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    1
    Communication
    1
    Innovation
    1
    Installation Ease
    1
    Cons
    Delays
    1
    Screen Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Teams Notifications features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Pune, Maharashtra
    Twitter
    @cybagesoftware
    248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integrati

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 41% Mid-Market
Microsoft Teams Notifications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
1
Communication
1
Innovation
1
Installation Ease
1
Cons
Delays
1
Screen Issues
1
Microsoft Teams Notifications features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.2
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
1995
HQ Location
Pune, Maharashtra
Twitter
@cybagesoftware
248 Twitter followers
LinkedIn® Page
www.linkedin.com
9,264 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regul

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    332
    Patch Management
    282
    Features
    223
    Software Deployment
    186
    Endpoint Management
    169
    Cons
    Missing Features
    104
    Feature Issues
    84
    Complexity
    71
    Patching Issues
    66
    Update Issues
    64
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regul

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
332
Patch Management
282
Features
223
Software Deployment
186
Endpoint Management
169
Cons
Missing Features
104
Feature Issues
84
Complexity
71
Patching Issues
66
Update Issues
64
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,874 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
(633)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    68
    Ease of Use
    67
    Real-time Monitoring
    43
    Integrations
    42
    Alerting System
    41
    Cons
    Missing Features
    36
    Poor UI
    29
    Complexity
    25
    Limited Features
    25
    Poor UI Design
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.9
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,551 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 30% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
68
Ease of Use
67
Real-time Monitoring
43
Integrations
42
Alerting System
41
Cons
Missing Features
36
Poor UI
29
Complexity
25
Limited Features
25
Poor UI Design
25
LogicMonitor features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.9
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,551 Twitter followers
LinkedIn® Page
www.linkedin.com
1,180 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk AppDynamics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Log Management
    2
    Automation
    1
    Cloud Services
    1
    Customer Satisfaction
    1
    Cons
    Billing Issues
    1
    Expensive
    1
    Inefficient Alert System
    1
    Poor Customer Support
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk AppDynamics features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 35% Mid-Market
Splunk AppDynamics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Log Management
2
Automation
1
Cloud Services
1
Customer Satisfaction
1
Cons
Billing Issues
1
Expensive
1
Inefficient Alert System
1
Poor Customer Support
1
Pricing Issues
1
Splunk AppDynamics features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,895 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    timeSheet application has desktop, mobile and tablet functionality and is built on the ServiceNowplatform. Resources can log their time against tasks and capture effort per project on a daily basis. T

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • timeSheets Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Productivity Improvement
    7
    Solutions
    4
    Tracking
    4
    User Interface
    4
    Cons
    Lack of Customization
    5
    Integration Issues
    2
    Complexity
    1
    Limited Customization
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • timeSheets features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Abhra
    HQ Location
    Manchester, US
    Twitter
    @abhraInc
    417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

timeSheet application has desktop, mobile and tablet functionality and is built on the ServiceNowplatform. Resources can log their time against tasks and capture effort per project on a daily basis. T

Users
No information available
Industries
No information available
Market Segment
  • 59% Mid-Market
  • 30% Small-Business
timeSheets Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Productivity Improvement
7
Solutions
4
Tracking
4
User Interface
4
Cons
Lack of Customization
5
Integration Issues
2
Complexity
1
Limited Customization
1
Limited Features
1
timeSheets features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Seller
Abhra
HQ Location
Manchester, US
Twitter
@abhraInc
417 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(422)4.3 out of 5
View top Consulting Services for Splunk Enterprise
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk Enterprise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Log Management
    7
    Data Analysis
    6
    Dashboards
    4
    Data Visualization
    4
    Cons
    Expensive
    7
    Learning Curve
    6
    Licensing Issues
    4
    Pricing Issues
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk Enterprise features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    9.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Enterprise
  • 27% Mid-Market
Splunk Enterprise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Log Management
7
Data Analysis
6
Dashboards
4
Data Visualization
4
Cons
Expensive
7
Learning Curve
6
Licensing Issues
4
Pricing Issues
4
Slow Performance
4
Splunk Enterprise features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
9.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
9.0
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,895 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
Ownership
NASDAQ:CSCO